2018 GMC Terrain complaints

The contact owns a 2018 GMC Terrain. The contact stated while driving at various speeds, the vehicle would not decelerate as intended while depressing the brake pedal. No warning light was illuminated. The vehicle was previously repaired at a local independent mechanic and the vacuum pump was replaced; however, approximately 32 days later the failure reoccurred. The local dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,000.

My car is allowing me to drive without the key fob. I've drove two hours away from my house where my key fob was. It allows me to shut off the vehicle. Vehicle says ' no remote detected. Press Brake to restart. This is the 3rd incident. This is definitely a safty issue. Someone can take my car 2 hours or so from my residence.

I was slowing down to turn and I couldn't push my brake pedal down it completely locked up. If I wasn't already slowing down I would've hit a power pole and potentially lost my life. My ABS light never came on and it's still not on. After I got parked and shut my car off the check engine light came on.

Faulty Brake Vacuum Pump triggered my brake to get stuck while I was driving ended on the side of the express way to avoid traffic and prevent a crash.

I got my car out of the shop a week ago for my brakes the car was in the shop for a month and this past weekend my car is doing the same exact thing a week later I was on I 75 also hit a semi truck

The contact owns a 2018 GMC Terrain. The contact stated while driving 40-45 MPH, the vehicle started coasting and stopped unintendedly. The contact stated that the vehicle drove for a while and then coasted and stopped. The message that the “Engine Power Reduced” was displayed. The contact stated that the brake system warning light was also illuminated. The vehicle was towed to an independent mechanic who determined that the camshaft had disintegrated into the engine. The mechanic informed the contact the vehicle was unrepairable. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was approximately 60,000.

The strike plate on my rear driver door fell off. The plate and bolts are in perfect condition but the backing is gone. Multiple body shops have attempted to locate the backing, which is somewhere between the interior and exterior metal body pieces, and gave been unable to. Every body shop I've taken it to also says that they have never seen anything like this happen before. They are reluctant to fix it because that would mean cutting through the body to replace the backing for the strike plate then welding, sanding, and painting in the area they cut and they worry about the integrity of the striker and functionality of it as well, as they've never had to do a repair like this before. One of the body shops was also a certified GM repair shop at the dealership from which the car was purchased and even they have said the same as the others. They also encouraged me to report this to the NHTSA and GM as well because they've never seen it happen or heard of it happening and they are concerned because it is a safety issue. I know that there is a similar recall on some newer GMC Terrains and wonder if my issue would be related to the recall or if it's is a separate issue all together. The striker was barely touched and someone exited my back seat and fell off into a parking lot, I was able to recover the striker and both bolts which are completely undamaged and unworn. This is my only vehicle so I now have to hold my door shut with bungee cords and tape in order to use my vehicle. I

The contact owns a 2018 GMC Terrain. The contact stated while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle decelerated to 20 MPH. Additionally, the message "Service Emissions" was displayed. The vehicle was taken to the local dealer who diagnosed that the diesel particulate filter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the Extended Warranty coverage for the repair. The failure mileage was 26,000.

I have a 2018 Terrain SLT. On 11/20/24, I was headed home from my commute to work driving my terrain with all the confidence in the world because I hadn't had any major issue with it. In 5pm stop and go traffic I decided on another route to my son's school to pick him up from practice. As the light at the end of the bridge turned red, I proceeded to stop, and my brake pedal was as stiff as stone. Going across that bridge I was literally standing up on the brake pedal with my back and shoulder against the roof of the truck for support trying to stop. As I came close to the cars that had already stopped I contemplated jumping out of the car but I decided to keep at it. It was God and God alone that cleared a shoulder for me to be able to pull over. I was petrified!! No signs, no brake noises, no hesitations, nothing! No warning lights on the dash, no alerts, NOTHING! Brakes were just gone! The mechanic said the vacuum pump had exploded and it was a known issue with terrains and that there was a bulletin regarding this. Pieces of the metal from the exploded vacuum pump were found inside of the engine. The mechanic was upset about the event and said to notify GM, something needed to be done about it. He gave me the vacuum pump to show the GM service center and he said one of the mechanics took pics of the metal in the engine. I called GM and was told to bring it in to a GM service shop so that they could check it out, but at my expense because the manufacturer warranty had expire

The vacuum pump exploded and I lost power braking ability while going approx. 40mph. If I hadn't pressed down hard on the brakes to slow down, in less than 2 minutes I would have ended up in Lake Michigan, as I was heading east toward the on ramp for [XXX]. The problem has been confirmed by European US Auto here in Chicago, and I have photos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2018 GMC Terrain. The contact stated that while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to an independent mechanic where it was diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was not repaired. The vehicle was taken to the dealer where it was diagnosed that the vacuum pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 121,000.

While driving the vehicle the vacuum pump failed and caused the camshaft to seize and physically break which caused the break peddle to become hard and breaking the vehicle was limited and almost nonexistent, which caused an extremely dangerous situation on the highway.

The "Service Safety Restraint System" warning light appears on the dashboard and warning chimes continually sound. To my knowledge GMC had a recall for this in 2018. I purchased the vehicle in 2021. I contacted GMC and told them this issue and they informed me that there are no recalls on the vehicle. My concerns being that airbags are fully functional.

The contact owns a 2018 GMC Terrain. The contact stated that while her husband was driving 30 MPH, the message "Engine Power Reduced" was displayed and the vehicle stalled. The vehicle was not able to be restarted. The contact stated that the vehicle was coasted off to the side of road. The vehicle was towed to the residence and then to a dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,000.

In 2022 and now in sept of 2024 my entire braking system has failed. Cause you a complete in abilty to stop the vehicle. Upon this failure without any warning peice of the braking system connected to the engine shoots shrapnel into my engine and causes the cam to be destroyed. Now I can't get my car back because of a shortage on this part.

The contact owns a 2018 GMC Terrain. The contact stated while driving at an undisclosed speed, the contact became aware that the horn was inoperable. There was no warning light illuminated. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was not available.

Brake pump keeps going changed in the last 2 week and over in the last 2 yrs 3xs and burning oil.brakes get hard while driving which is dangerous.

Hello. As I come to a complete stop the car will go into auto-stop. After releasing the brake pedal the car will jerk forward . As I press the gas pedal the car Jerks and shakes . The rpm jumps way up and the mph say low.. there's been times I try to accelerate and the car with jerk and put itself into park.. in the middle of traffic.. heart pounding to say the lease. I also notice theres alot of black liquid dripping for the front right side under the front bumper. There were no problems with the car or lamp indicating there were before this. I went to where I brought the car and they told me my warranty expired and that I will need to pay $265 just to diagnose the issue. I didnt have that money. I do have a car code reader and I did my best to find a solution. Codes P0700, P171D, And P187D all appear on my device. I then looked up recalls and my VIN wasn't confirmed.. but I am certain it is the same issue . You do have a open recall for this very particular issue for my particular model . I love my car and GMC. Please remedy this situation and have me driving safely and free minded again and soon ! Please reach back with any feedback as soon as possible. Thanks !

The headliner fabric detached somehow from the panoramic track causing the fabric to hang down obstructing the rear and back window view causing a safety hazard. The automatic forward collision alert will come on for no reason since this has happened. The problem has not been reported to insurance or the manufacturer yet but GM is my next call. This is a safety hazard due to the obstruction of visibility to safely make turns or change lanes. This happened August 5th while driving with the windows up. It just dropped down still attached to the front of the track and the rear.

The contact owns a 2018 GMC Terrain. The contact stated while driving 45-50 MPH, a message indicating that the engine was not at full capacity was displayed. The vehicle was taken to the dealer, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 342,000.

The contact owns a 2018 GMC Terrain. The contact stated while driving approximately 70 MPH, the brakes inadvertently activated. There was no warning light illuminated. The vehicle was not drivable and was towed to the residence. The vehicle was then towed to an independent mechanic to be diagnosed. The contact was informed that the vacuum pump needed to be replaced. The vehicle was repaired; however, the failure persisted. The contact had the vehicle repaired several times; however, the failure persisted. The contact was also informed that the rotors needed to be replaced after the vehicle had been repaired several more times. The manufacturer was not notified of the failure. The failure mileage was unknown.

The vacuum pump gears for the brake assist was shattered and metal parts were sent into the engine. I lost power brakes and was lucky to be able to stop the suv. The car was towed to a GMC dealer where it was diagnosed with a damaged exhaust cam, a shattered vacuum pump and metal pieces in the motor. Cost to fix $3200. This is a 2018 GMC Terrain with 112000 miles on it. I had a powertrane plus warrenty that was still valid but they refused to pay for anything. They claimed the vacuum pump caused the problem and it was not the engines fault. There were no warning check engine lights before this happened.

I was in a car accident

The car very suddenly went into a reduced engine power mode, with check engine light and was immediately parked. Figuring I could turn the car off and turn it back on, however it sputtered turning off and shook violently before I was able to turn it off. It would then not turn back over, so I left it off and had a tow truck drive it to a GMC mechanic. The GMC mechanic was unable to diagnose an issue after days. I then had it towed to another local mechanic who stated the parts were "junk" and the engine needed to be replaced. Engine codes were related to the camshaft sensor and brake booster. It is my understanding the vacuum pump broke off into pieces, went into and destroyed my engine.

Vacuum pump is in the shop now being replaced for the 7th time in almost 6 years. The previous one was replaced in September 2023. You get no warning signs, then all of a sudden you can barely press down on the brake pedal. This started within the 1st year of purchase.

I was driving down the highway between 65 and 70 MPH. The semi-truck in front of me almost missed his turn and stopped quickly to make a 90 degree turn off the highway. I went to slow my vehicle appropriately, and my brakes did not respond. I had no warning that my brakes were compromised. I quickly used the downshift button to use my engine to slow me down and I crashed my vehicle off the road into the sagebrush (luckily no trees and there wasn't a dramatic drop off). At that time, after my vehicle came to a stop, I received a warning on my dash that stated "service brake assist". I looked up the issue on my phone to see what may have happened, and read that GMC had a recall for this very issue. I contacted the dealership and they indicated that they were aware that the 2018 GMC Terrain has this issue, but it was not included in the recall. I am traumatized by this incident. I am a very experienced driver, but I had bought this vehicle for my daughter, had she been driving, this would have been a catastrophic accident. I have nightmares about if this had failed when approaching a crosswalk or in a school zone. If GMC is aware of the problem, and they had a full recall on this on other models with this same problem, why aren't they fixing the Terrain, why are they waiting for a fatality. It is unacceptable, dangerous, and I don't even want to know what the cost is going to be to repair the vehicle. I am thankful it wasn't much worse.

Safety was put at risk when brakes went out without warning, and unable to use emergency brake at that time. Car was serviced for over $1700, with the mechanics stating that the piece “blew up.”

The brakes stop working, they get really stiff and locks in the middle of the highway, very hard to stop and almost caused an accident, it is not the first time, the vehicle was serviced by an authorized mechanic and the problem had been resolved until today, the brakes locked and almost caused me to loose control of the vehicles brake system.

The clips popped off or something happened and now the headliner is hanging and I can't see out the rear view mirror. It's a hazard for anyone sitting in backseat. I've had it in 2 different shops .needs to be a recall because I've read several other people having this issue

While driving on the interstate the brakes all the sudden stopped working. I was able to stop the vehicle by pulling over to the shoulder of the road. I received a warning saying service brake assist and a check engine light after the brakes went out. The vehicle later shut off and is no start with no warning codes. I am currently towing the vehicle to a mechanic. Several people claim to have the same issue online stating that it is an issue with the brake vacuum booster shearing off in the exhaust cam which then causes major damage to the engine. It appears the same issue exists with several other GMC models that were already recalled

We were driving back from vacation and while on I-95 the brakes went out. The check engine light came on and the service brake assist light came on. My husband was able to pull off to the side of the road but if it weren’t for already starting to slow down due to an accident we were approaching this could have been much worse. When the brakes went out my husband could hardly press the brake peddle. After researching this appears to be a known issue amongst GM vehicles. It appears to be the vacuum pump that went out. There is an open recall for certain models of GM but not all. This was such a dangerous situation. We literally could have died. This should be a recall for all models as Terrains appear to be largely affected as well from this issue.

While driving truck around 55mph with family in vehicle and tried to make a stop in a traffic light, notice truck had a hard brake pedal and did not stop, luckily I (Parent) around [XXX] of age was able to divert around and put on neutral until truck stoped in side of road. After a while of looking around and checking truck for system errors or lights there was no indication not warnings. i was able to move truck to a near by location and asked a mechanic to go look at it. Mechanic notice oil coming out of brake vacuum pump and took out part and mentioned that the pump had broken in pieces inside engine block and might need a replacement. Truck is still on shop and waiting for our decision to fix. At this point my family is so scared of this truck and don't even want to talk about the incident. Me as a parent is very concern on all this new vehicles that are suppose to be more reliable and better protection than older vehicles , i feel more protected in my 90’s truck. I hope this gets enough attention to at least save someone's life. Thanks in advance, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While driving the vehicle which only has 68,000 miles the reduced engine power warning light appeared. As quickly as was safe the car was pulled to the shoulder. It was towed to the dealer who states the Vacuum pump seized causing the camshaft phase actuator locating pin to spin. Originally they stated a new camshaft and vacuum pump were needed at $3,500, but now state the entire engine is damaged and must be replaced at cost of $12,000. The vehicle was well serviced and this manufacturing flaw lead to the vehicle be stopped on the road putting both the occupants and others around at risk.

Vacuum pump failure which leads to total engine repair

I was driving and my brakes seized up. Could not apply pressure at all. This could have caused serious injury to myself and my daughter as we were driving alone 3 hours from home. I was able to get into a parking lot but now my car won't start.

Rear side windows in hatch area leaked filled up spare tire compartment with about 3-4 gallons of water. Now navigation doesn't want to work, sunroof not working, electric systems are not working right

My vehicle keeps showing “service brake assist” and “service TSC” lights. I was on a hill and the auto-start was engaged, as well as hill assist. When I let off the brake pedal slightly to get the car to come out of auto-start, the car acted like it completely shut off (radio went black and lost power) and the car just started rolling backwards quickly. If there was a vehicle behind me it would’ve %100 caused an accident. My wife and child ride in this car every day and this is the second time I’ve had serious issues with this car. The first time I was driving down the interstate and the brake vaccuum pump went out and I lost all brakes, I had to put all 180lbs of my weight on the brake pedal to get it to stop.

Vehicle brakes went completely hard and vehicle would not stop. There was no warning signs, no lights on the dash and vehicle was driving on highway normally. Upon taking a highway exit, I could not stop the vehicle, completely unexpectedly. Upon further research it is a very common problem that needs to be addressed. My 3 kids and wife were in the vehicle when it happened, and this is actually the second time it has happened. The first time it happened we could not stop the vehicle at all to turn onto the road I live on, could barely push the brake pedal and coast to a stop. The repair last time it happened was the camshaft driven brake booster vacuum pump, and it has failed again after 20,000 miles. This is a serious manufacturer defect that has almost killed my family twice now.

The door locks began to have issues; the locks started to work only occassionally for no apparent reason. I've been locked out of the car several times and had to use the auxiliary key. Plus I couldn't lock the car while I was inside as the interior door lock button wouldn't lock or unlock the doors either. It's not a kefob or battery issue and no lights on the dashboard. The dealer reports that they couldn't reproduce the issue. However they found corrision on the electrical harness inside the passenger front door. I replaced an electrical harness in the rear bumper 18 months prior for corrision found. The dealer says they received a service bulletin on the "electrical harness" issue however the dealer won't cover the cost of $500 to replace the harness. As this deals with the electrical system, my concern is that it may effect the operation of other components of the car while it's running. Safety and security is of the utmost importance whether at home or away as it regards to being able to lock or unlock the doors.

This complaint is for the rear camera / back up camera system: After purchasing the vehicle the back up camera started to get hazy around 25,000 miles. At 35,000 miles it was completely useless. I purchased a second back up camera and had the body shop install it. It has now been right at the same mileage, 30,000 miles, and the camera is again hazy. This is not an external haze where I can just wipe the camera off, even carefully so as to not scratch the lens or cover, but a haze that is behind (inside) the protective outer lens (cap). This has happened with both cameras and I am facing installing a third. My vehicle has less than 70,000 miles on it! I've had other vehicles where the camera lasted way longer (lifetime!) of the vehicle. When I went to the dealer with the complaint on the original equipment they said it was because the lens was scratched, but didn't look any further that the lens was foggy 'inside'. The safety of myself and others comes into play when I cannot see what is behind me: trees, curbs, vehicles, people, drop-offs. Also, at night when in reverse the dash area the feed goes to is so bright that it blinds the driver and the system is unable to be dimmed to allow proper viewing.

Head on collision with a deer destroying the front head light and severely damaging the drivers side door. No airbags were deployed.

I was driving my car December 10, 2023 when I was at a red light my truck completely shut down I could not reverse I could not put in drive I could not put in Park I could not switch gears. I didn’t know what happened. I had to call a tow truck to get me home once I got home I got my car towed to a shop. Before my car was towed I contacted OnStar. OnStar did a diagnosis on my car and it came back ECM which stands for electric control module. When my car was at the shop i got a tune up & the mechanic was able to start my car. Driving again on the date of December 15, 2023 it did it again and it said ECM. I was paranoid because I was on the expressway I had too get my car towed to the Dealership. This is the second time that my car has did this. I keep all maintenance up on my car. I’m not understanding what’s going on. I feel like it should be a recall on this issue. It was very dangerous both times that my car stopped. Now yet again I’m waiting to see what the problem is. This is definitely a safety recall issue. I have a 2018 Denali terrain with only 71,000 miles i keep up with oil changes and maintenance on my vehicle. Who do i contact about this concerning scary situation, Will it take for a person to die before this is is rectified. Someone please contact me or respond to this situation. So we can request for a recall on this serious matter

On Wed., Dec. 6 around 3:15 pm during heavy traffic on FWY [XXX], cars slowed down to a brief complete stop. When I went to start slowly as traffic began to move, engine completely shut down. I could not open windows or my door to get out of vehicle. Immediately called 911 and was transferred to DPS. It took approximately 65 minutes before I had help and was finally towed from the dangerous freeway lane where I was stuck and with vehicle completely stalled and locked down, I couldn't even get car in N to be able to have help moving to a non dangerous place outside of the FWY lanes. This is the fifth time this car locks down. I've learned to open a panel by the foot brake area, pull a lever in that area and be able to move the car to a safe location until I got towed into the dealer. It is the second time that this has happened in a potentially dangerous street and now Freeway. Danger to myself and many others that had to maneuver around me. The first time (around 2020) the car totally shut down, it was reported that a computer harness had to be replaced. This last time I was faced with such a dangerous situation on a FWY it was determined that the ECM (Engine Control Module) had caused the shutdown and locked the vehicle to where I could not even get out for close to an hour. The ECM was replaced by GM and the car is running again, but my shock and trauma still haunt me as to the self and others danger that was present. . GMC Dealer finally determined after several attempts t

The 2018 GMC Terrain has the AutoStop feature but does not incorporate a switch to defeat AutoStop. In heavy stop and go traffic or when fast acceleration from stop is required, the response of the engine in having to restart creates not only a nuisance condition but a severe accident hazard. It not only hesitates from stopped, it lurches forward after hesitating, which could cause a collision with a vehicle in front. I have had several other vehicles equipped with AutoStop, and all of them have a defeat or cancel AutoStop switch to allow the operator the opportunity to turn AutoStop Off. My 2018 Terrain Denali is now on its third battery. Having a dead battery in traffic also constitutes a safety hazard as does the inherent danger of using jumper cables. I have asked my dealer for a way to defeat the faulty feature, but they either cannot or will not do it. There must be a software code to easily allow this that the dealer can perform or a slight hardware modification to allow the operator to defeat AutoStop when it creates a safety hazard.

Driving 2,5 hrs from Binghamton, NY towards Long Island on Saturday. We took a short break and after that I got onto the highway and not even hit the 50 miles/hour speed I received “engine power reduce” alert on the dashboard and car stalled. I was able to pull the car off the road. I was provided a tow truck by the state police and moved to closest GMC service, GRAND PRİZE GMC Nanuet, NY. This car has only 30,309 miles and it’s 2018. The car has been fixed by replacing 5 parts, oxygen sensor, pcv tube, air inlet tube etc. We ended up paying $1,460 just before the Holidays. Rightfully, we are very upset with this unexpected event driving a basically brand new car, in 30000 miles. This car has been mostly driven by my wife who is in 60s in local streets not exposed to harsh enviroments. There is a recall I noticed online for 2019 models and almost from the same area of throttle body, but nothing for 2018. Now, my wife and I hesitating to drive the car. Are we going to get stuck on the road again?

There is an has been an issue with my electrical system says I purchased this car in 2017. Myself believe that the issues have not been documented until 2020. When my racy begins to run out, my engine light has been coming on and I’ve been getting the same code P1101 I took my vehicle to GMC and they told me that the engine light came on because the tape came loose. I brought this vehicle and there’s no way there should be no tape on it. The service tech also told me that if the problem continue to bring it back and I will have to pay $120 or whatever the label rate was for them to research I contacted GMC to file a complaint and I received the whole bunch of calls from a guy named Kevin. I believe he told me that he had been contacting [XXX] and no one returned his call and that he was sorry he couldn’t help me. This is my report number one of them from GMC. [XXX]. Everywhere I take my car they tell me that they have a lot of customers with the same issue and they tried to replace what the code is matching which is the mass airflow sensor but that does not help there is some type of problem with the engine or the electrical system with this vehicle. I am not the only consumer that has had this problem. I don’t know what to do. I have two kids I cannot afford to keep pay and label rate for them not to find the problem. I am also attaching the typical email that GMC sent out when they are working with the dealerships because I have been in contact with them and the person that

While driving down the road at approximately 55 mph, came up to an intersection, 4 Lane I was in the right lane to go straight, there was a right turn lane next to me. I applied the brakes, pedal was really stiff and very slow to respond, I was able to edge over into the turn lane cutting people off and just barely missing the vehicles in front of me. It took 5 car lengths to stop my vehicle. When I finally was able to get the vehicle fully stopped I was almost in the paths of the crossing traffic.. when the light turned green I was able to slowly cross the intersection looking for a safe place to pull over. Immediately crossing the intersection the Service Brake Assist notification appeared, about another half mile the vehicle informed me of loss of power and that it was reducing engine power (limp mode). I was able to find a gas station parking lot to put it. When I opened the hood I noticed quite a bit of engine oil located under where the brake assist pump was located. I had lost about 1.5 quarts of oil. I refilled that. The next day I returned with a tow dolly. The vehicle was started just long enough to load and unload it at home. We pulled the vacuum pump where upon inspection it was noticed that the part has exploded and so far we are still missing some pieces that may be inside the engine. This is a known and documented problem of this part and should have a safety recall issued. . I still owe over twenty eight thousand on this vehicle and it has only 109,000 miles o

The contact owns a 2018 GMC Terrain. The contact stated that while driving at 35 MPH, the brake pedal was firm and became inoperable. No warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the failure was due to a faulty vacuum pump. The vehicle had not been repaired. The manufacturer was made aware of the failure and advised the contact to call NHTSA Hotline for assistance. The failure mileage was approximately 66,084.

The contact owns a 2018 GMC Terrain. The contact stated that while driving at approximately 35 MPH going over a hill, the brake pedal was depressed but was firm and failed to depress as needed. The engine power reduced message was displayed and flashed on and then off. The brake assist warning light was illuminated. The service transmission message was displayed. The contact continued to depress the brake pedal until the vehicle responded as needed. The driver was able to pull into a parking lot, and the vehicle rolled to a stop. While driving, the engine misfired. Additionally, the vehicle failed to fully shutoff. The vehicle was towed to the local dealer, where it was diagnosed that the brakes had locked up and that the vacuum pump needed to be replaced. The contact was also informed that the cam shaft had fractured inside the engine. Additionally, the fuel injector, fuel line, and fuel pump needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 19V645000 (Service Brakes, Hydraulic) and 23V013000 (Fuel System, Gasoline). The manufacturer was contacted, and the contact was informed that the VIN was under recall. The failure mileage was approximately 30,000.

The contact owns a 2018 GMC Terrain. The contact stated while driving 35 MPH, the brake pedal was depressed and went to the floorboard without warning. The contact started driving to the dealer after the failure, and the brake warning light illuminated. The vehicle was inspected and diagnosed with a defective vacuum pump and cam shaft. The manufacturer was notified of the failure and the contact was referred to the NHTSA Hotline. The vehicle had been repaired. The failure mileage was approximately 89,300.