2020 GMC Sierra Denali

Routine

Owners filed 11 complaints about this vehicle with federal regulators, most often about the engine. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Engine5
000
Service Brakes2
000
Forward Collision Avoidance › Adaptive Cruise Control › Software1
000
Forward Collision Avoidance › Adaptive Cruise Control1
000
Engine and Engine Cooling1
000
Electrical System › Starter Assembly1
000

What owners reported

Newest filings
Forward Collision Avoidance › Adaptive Cruise Control
Filed Sep 14, 202699,000 milesTX

The contact owns a 2020 GMC Sierra Denali. The contact stated that while driving with Adaptive Cruise Control set to 55 MPH, the vehicle suddenly accelerated. The contact depressed the brake pedal to disengage the Adaptive Cruise Control settings, preventing the vehicle from crashing into the vehicle ahead. The contact stated that the failure had occurred while the Adaptive Cruise Control was engaged. The approximate failure mileage was 99,000.

Engine
Filed Sep 11, 202625,000 milesNC

The contact owned a 2020 GMC Sierra Denali. The contact stated that while the vehicle was parked, there was an abnormal knocking sound coming from the engine compartment. The check engine warning light was intermittently illuminated. The vehicle was taken to a dealer; however, the cause of the failure was not yet determined. The dealer advised the contact to purchase a new vehicle because the engine would eventually need to be replaced. The contact stated that at approximately 3,000 miles, there was an abnormal odor oil burning odor coming from the vehicle. The contact stated that the vehicle was consuming an excessive amount of engine oil and approximately 5 quarts needed to be added between scheduled oil changes. The failure mileage was approximately 25,000.

Engine
Filed Jun 16, 202698,500 milesCO

The contact owns a 2020 GMC Sierra 1500 Denali. The contact stated that while parking the vehicle, there was an abnormal grinding sound coming from the engine. There was no warning light illuminated. The local dealer was contacted about the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,500.

Engine and Engine Cooling
Filed Nov 18, 2025190,000 milesNC

The contact owns a 2020 GMC Sierra Denali. The contact stated that while stopped at a traffic light with the brake pedal depressed, the vehicle shut off unexpectedly. There was no warning light illuminated. The contact made several attempts to restart the vehicle; however, the vehicle failed to restart. Due to the failure, the vehicle was towed to the dealer where a diagnostic test was performed. The contact was later informed that the engine had seized due to engine bearing failure, and the contact was provided an estimate for a new engine. Upon investigation, the contact discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling) and linked the recall to the failure. The manufacturer was notified about the failure and the recall, and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 190,000.

Forward Collision Avoidance › Adaptive Cruise Control › Software
Filed Nov 9, 20236,700 milesMO

The contact owns a 2020 GMC Sierra Denali. The contact stated while driving 75 MPH, the Adaptive Cruise Control feature became inoperable. The contact stated that when the vehicle got too close to another vehicle, the Adaptive Cruise Control feature failed to activate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 6,700. The VIN was unavailable.

Electrical System › Starter Assembly
Filed Apr 26, 2023FL

The contact owns a 2020 GMC Sierra Denali. The contact stated while driving 65 MPH at night, the vehicle stalled and the “Shift to Neutral and Restart Vehicle” message was displayed. The contact was unable to restart the vehicle and was unable to visibly see the roadway. The contact was able to park on the side of the road. The vehicle was not drivable. The contact towed the vehicle to his residence, and then to the local dealer the next day, where the vehicle was diagnosed with needing the starter to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.

Engine
Filed Nov 23, 202120,000 milesID

The contact's father owns a 2020 GMC Sierra Denali 3500. The contact stated that while his father was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed with a cylinder #1 misfire. The vehicle was repaired; however, the failure recurred. The vehicle was then taken to Wackerli Auto Center (1363 N Holmes Ave, Idaho Falls, ID 83401) on numerous occasions and diagnosed with a faulty sensor. The dealer replaced the sensor; however, the failure recurred. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000. The VIN was unavailable.

Service Brakes
Filed Apr 7, 20213,000 milesAL

BRAKES SQUEAK. STARTED ABOUT 3000 MILES. I HAVE COMPLAINED TO DEALER SEVERAL TIMES.

Engine
Filed Dec 16, 2020TX

KNOCKING COMING FROM ENGINE - NOTICEABLE UNNECESSARY NOISE IN WHICH DEALER CAN NOT FIX THE PROBLEM

Service Brakes
Filed Oct 29, 2020350 milesTN

TWO ISSUES BROKEN VALVE SPRING CAUSED ENGINE TO SHUT DOWN, SECOND SERVICE BRAKE, BRAKE FAILURE LIGHT, SERVICE ESC, SERVICE TRAILER BRAKE MESSAGES CAUSING BRAKE FAILURE

Engine
Filed Oct 8, 20202,200 milesCA

I NOTICED SEVERAL SPOTS OF OIL ON MY DRIVEWAY, I THEN INSPECTED THE UNDERSIDE OF THE ENGINE (L5P) AND NOTICED OIL DRIPPING FROM SEVERAL BOLTS AND LINES. MY VEHICLE, A 2020 2500HD DENALI DIESEL, HAS ONLY 2,200 MILES ON IT FROM NORMAL HIGHWAY DRIVING.

11 of 11 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
2020 — this page11000Routine
201926000Routine
201817000Routine
201714000Routine
201630000Routine
201522000Routine
201414000Routine
20138000Routine
201210000Routine
201128000Routine
201010000Routine
20097000Routine
200818000Routine
20071000Routine
20065100Routine
20054200Routine
200411100Routine
200213100Routine

Compare every Sierra Denali year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.