CRACKED DASHBOARD
2013 GMC Sierra Denali
Owners filed 8 complaints about this vehicle with federal regulators, most often about the unknown or other. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Unknown or Other | 5 | 0 | 0 | 0 | |
| Air Bags | 2 | 0 | 0 | 0 | |
| Structure › Body | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsDASH HAS CRACKED NEAR AIRBAG CREATING A POTENTIAL DEPLOYMENT ISSUE.
STALLS OUT AFTER COMING TO A COMPLETE STOP. ALSO JERKS FORWARD MULTIPLE TIMES USUALLY AS THE VEHICLE IS STOPPING.
THE DASHBOARD IS CRACKING OVER MULTIPLE PLACES - INCLUDING THE INSTRUMENT CLUSTER AND BY THE PASSENGER AIRBAG - I AM CONCERNED THAT THIS WILL POTENTIALLY CAUSE SPLINTERED PIECES OF PLASTIC TO BE SHOT INTO THE CABIN DURING A CRASH - THE PART OVER THE INSTRUMENT CLUSTER IS ALREADY STARTING TO SPLINTER. A QUICK INTERNET SEARCH HAS FOUND MULTIPLE COMPLAINTS ABOUT THIS ISSUE - SO IT MUST BE A MANUFACTURER DEFECT.
THE DASHBOARD CRACKED ON ITS OWN. RIGHT ACROSS THE CONTROL PANEL AND ON THE OUTER EDGES OF THE PASSENGER AIRBAG. I HAVE AN EXTENDED WARRANTY THROUGH AMTRUST (OFFICIAL GM WARRANTY PARTNER) - BUT THEY DECLINED TO COVER THE REPLACEMENT. THESE CRACKS ARE IDENTICAL TO HUNDREDS I SEE POSTED FROM GM TRUCK OWNERS ONLINE.
DASHBOARD IS CRACKED ON PASSENGER SIDE AT LEFT CORNER OF AIRBAG. I HAVE SEEN THIS HAS BEEN AN ONGOING PROBLEM WITH GM MAKES AND MODELS. EVEN THOUGH THIS TRUCK HAS ONLY 32,000 MILES ON IT PRESENTLY IT IS OUT OF WARRANTY. THIS SHOULD NOT HAPPEN AT 32,000 MILES FOR ANY REASON.
THE DASH IS CRACKING SEVERELY, THERE ARE 2 CRITICAL CRACKS 1 AT THE PASSENGER AIRBAG AND 1 AT THE GAUGE CLUSTER. THE WHOLE DASH VIBRATES AND BOUNCES WHICH IS A SAFETY CONCERNS FOR BOTH DRIVING BECAUSE IT DRAWS ATTENTION WHEN DRIVING AND ALSO THIS IS A STRUCTURE AREA THAT HOSTS THE SPEAKERS, AIRBAG, AND OTHER TRIM. THIS IS NOT CONSIDERED TRIM THIS IS A STRUCTURAL AREA THAT IS NEEDED TO HOLD THE DASH AREA TOGETHER SAFELY.
I HAVE A 2013 GMC SIERRA DENALI. THE DASHBOARD BY THE PASSENGER AIRBAG PLATE BEGAN TO CRACK ABOUT 7 MONTHS AGO AND THE CRACK IS GROWING QUICKLY. THERE ARE THOUSANDS OF GENERAL MOTORS VEHICLES DOING THIS AND THEY WILL NOT RECALL IT. IT CAN COST AROUND $1,000 TO HAVE IT FIXED. I AM WORRIED THE CRACK WILL CONTINUE TO GROW AND IF THE AIRBAG EVER DEPLOYS THE DASHBOARD WILL BUST INTO MANY PIECES AND CAUSE SERIOUS INJURIES. THIS IS SOME BULL CRAP THAT THERE ARE SO MANY VEHICLES FROM 2007-2013 THAT ARE DOING THIS AND NOTHING IS BEING DONE. MAKE THEM FIX THIS.
8 of 8 complaints, reproduced as filed.
Across model years
Worst on record: 2016| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2020 | 11 | 0 | 0 | 0 | Routine |
| 2019 | 26 | 0 | 0 | 0 | Routine |
| 2018 | 17 | 0 | 0 | 0 | Routine |
| 2017 | 14 | 0 | 0 | 0 | Routine |
| 2016 | 30 | 0 | 0 | 0 | Routine |
| 2015 | 22 | 0 | 0 | 0 | Routine |
| 2014 | 14 | 0 | 0 | 0 | Routine |
| 2013 — this page | 8 | 0 | 0 | 0 | Routine |
| 2012 | 10 | 0 | 0 | 0 | Routine |
| 2011 | 28 | 0 | 0 | 0 | Routine |
| 2010 | 10 | 0 | 0 | 0 | Routine |
| 2009 | 7 | 0 | 0 | 0 | Routine |
| 2008 | 18 | 0 | 0 | 0 | Routine |
| 2007 | 1 | 0 | 0 | 0 | Routine |
| 2006 | 5 | 1 | 0 | 0 | Routine |
| 2005 | 4 | 2 | 0 | 0 | Routine |
| 2004 | 11 | 1 | 0 | 0 | Routine |
| 2002 | 13 | 1 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.