2011 GMC Sierra Denali

Routine

Owners filed 28 complaints about this vehicle with federal regulators, most often about the airbags. No safety recall has been issued.

Most common 2011 GMC Sierra Denali problems

10 of the 28 complaints (36%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags10
000
Unknown or Other8
000
Structure › Body · body and frame7
000
Power Train · transmission2
000
Wheels1
000

What owners reported

Newest filings
Structure › Body
Filed Feb 27, 202198,500 milesIL

DASH BOARD IS CRACKING IN THREE PLACES . THE MOST CONCERNING ONE IS AROUND THE PASSENGERS AIR BAG. MY PASSENGER COULD BE IMPALED WITH PIECES OF THE DASH IF THE AIRBAG WERE TO DEPLOY.

Structure › Body
Filed Jan 21, 2021FL

I HAVE A ISSUE WITH MY DASHBOARD CRACKING ALONG THE AIRBAG MODULE DOOR. I BELIEVE IF I WAS OR INVOLVED IN A ACCIDENT AND THE AIR BAGS ARE DEPLOYED THE PIECES OF DASH CAN BECOME FRAGMENTS AND CAUSE EXCESSIVE INJURY AND ALSO COULD DEFLATE THE AIRBAGS UPON EXPANSION. CAUSING MORE INJURY THAN DEEM NECESSARY.

Unknown or Other
Filed Dec 22, 202088,000 milesNH

DASHBOARD CRACKED AT CORNER OF PASSENGER AIRBAG. DECEMBER 22, 2020. THE VEHICLE WAS IN THE GARAGE. I NOTICED IT AS SOON AS I GOT IN TO DRIVE IT.

Air Bags
Filed Nov 23, 202055,250 milesIA

HIT A DEER WHILE DRIVING, AIRBAGS DID NOT DEPLOY BUT MADE A NOISE AND SOUNDS LIKED GAS WAS RELEASED. LIKE THE AIRBAGS TRIED TO DEPLOY BUT DIDN'T. NOW MY AIRBAG LIGHT IS ON AND SAYS TO CHECK AIRBAG SYSTEM OR SOMETHING TO THAT EFFECT.

Unknown or Other
Filed Oct 1, 202065,000 milesMD

THE RIGHT SIDE DAH PANEL IS CRACKED AT THE TOP LEFT CORNER OF THE PASSENGER AIR BAG..

Structure › Body
Filed Sep 15, 202035,000 milesVT

DASH HAS BEEN CRACKED COMPLETELY THROUGH ON PASSENGER SIDE BY AIRBAG, NOW I HAVE A CRACK JUST ABOVE INSTRUMENT CLUSTER. VEHICLE ONLY HAS 47,000 MILES AND THE CRACKS JUST APPEAR OUT OF NO WHERE. THE VEHICLE IS NOT DRIVEN OFF ROADING OR ANYTHING LIKE THAT IT IS IMMACULATE OTHER THEN NOW CRACKED UP DASH. IT'S NEVER BEEN IN AN ACCIDENT.

Power Train
Filed Jul 5, 202043,750 milesWA

IN 2017 BEFORE MY VEHICLE COMPLETING TWO YEARS FROM THE DATE OF PURCHASE AT (70,000 KM) THE VEHICLE START SHUDDERING WHEN ACCELERATING AT LOW SPEED, WHEN THE SERVICE WAS DUE I TOOK THE VEHICLE TO DEALER FOR SERVICE & COMPLAINED ABOUT THE SHUDDERING ISSUE, AFTER DIAGNOSING THE VEHICLE THEY SAID THAT THEY HAVE TO REPLACE THE TORQUE CONVERTER, SO THEY DID REPLACE THE TORQUE CONVERTER UNDER WARRANTY AFTER FIXING THE TORQUE CONVERTER ISSUE I FOUND TRACE OF OIL IN FRONT DRIVER SIDE & AGAIN WHEN THE SERVICE WAS DUE I COMPLAINED ABOUT THE LEAK, AFTER DIAGNOSING THE FOUND THAT THE SHOCK ABSORBER IS LEAKING, BUT THEY DIDN'T REPLACE IT BECAUSE IT'S NOT COVERED BY THE WARRANTY AS THEY SAID IT'S CONSIDERED AS CONSUMABLE PARTS, VERY STRANGE FOR A SHOCK TO LEAK IN LESS THAN THREE YEARS CONSIDERING THAT I DIDN'T EVEN DRIVE IT IN OFFF ROAD, & THIS IS NOT THE FIRST VEHICLE I OWN, ALL THE VEHICLES I OWNED DIDN'T LEAK FOR TWENTY YEARS, SORRY I KNOW IT'S CONSUMABLE PART BUT I AM NOT CONVINCED BY THESE WORDS, THERE MUST BE A PROBLEM WITH THE SHOCKS, ANYWAY I DECIDED TO NOT REPLACE IT WITH THE OEM SHOCKS I INSTALLED FOUR NEW AFTER MARKET SHOCK, NO MORE PROBLEMS WITH THE SHOCKS TILL TODAY. IN Q4 LAST YEAR 2019 THE TRANSMISSION SHUDDERING ISSUE STARTED AGAIN & WHEN I TOOK THE VEHICLE FOR SERVICE I RAISED A COMPLAIN AGAIN FOR SHUDDERING ISSUE, THIS TIME THEY SAID WE DON'T HAVE TO REPLACE THE TORQUE CONVERTER WE ONLY HAVE TO FLUSH THE TRANSMISSION FLUID WITH NEW OIL, I THINK IT'S MOBIL 1, & I HAVE TO P

Unknown or Other
Filed Jun 22, 202080,000 milesOH

DASHBOARD CRACKING IN 2 PLACES. *TR

Unknown or Other
Filed Oct 29, 2019112,276 milesMT

I OPENED UP THE DOOR TO MY GMC SIERRA AND NOTICED THERE WAS A CRACK ABOVE THE AIR BAG AND FROM THE DEFROST VENT TO THE MIDDLE OF THE GAUGE CLUSTER COVER ON MY DASH.

Unknown or Other
Filed Jun 1, 201940,000 milesTX

DASH CRACKED ON PASSENGER SIDE STARTING AT AIR BAG TOP LEFT CORNER AND CENTER BRACKET BROKE THIS IS A SAFETY CONCERN ALONG WITH THE AIR BAG INFLATORS GM NEEDS TO FIX THIS ISSUE ONE DAY I GOT OFF WORK OPENED MY DOOR I GOT IN SHUT THE DOOR AND CRACK THIS IS STUPID THERE NEEDS TO BE SOME KIND OF IMPROVEMENT DESIGN TO MANY PEOPLE ARE HAVING THIS ISSUE

Air Bags
Filed Jun 1, 201940,000 milesTX

TAKATA RECALL MY VEHICLE IS AFFECTED BY THIS RECALL I HAVE CALLED NUMEROUS DEALERSHIPS AND THEY ALL TELL ME GM DON'T HAVE A FIX YET SO BECAUSE OF THIS ISSUE DOES THIS MEAN MY VEHICLE FALLS UNDER LEMON LAW SINCE IT'S 8 YEARS OLD AND THE PROBLEM CAN'T BE FIXED THANKS TAKATA I LOVE MY DENALI

Air Bags
Filed Mar 12, 201960,000 milesCA

DASHBOARD CRACKED AT PASSENGER AIR BAG AND AT INSTRUMENT CLUSTER BROKEN PLASTIC PIECES WILL BECOME SHRAPNEL DURING AN ACCIDENT AND AIR BAG INFLATION

Structure › Body
Filed Feb 16, 2019CO

DASHBOARD IS CRACKED IN MULTIPLE SPOTS. PAINT SEEMS REALLY THIN. ORIGINAL PAINT NEVER BEEN ABUSED. AS FOR DASHBOARD I GUESS ITS A COMMON THING RIGHT BY THE AIR BAG AND DRIVER SIDE. SCARY TO THINK ABOUT A COLLISION AND SHARDS OF PLASTIC FLYING TOWARD YOUR FACE.

Air Bags
Filed Sep 28, 201897,000 milesPA

THE DASHBOARD IN MY 2011 GMC SIERRA DENALI 1500 HAS MULTIPLE CRACKS IN THE DASHBOARD, THEY HAVE APPEARED SIGNIFICANTLY WITHIN IN THE LAST YEAR AND GOTTEN MUCH LARGER TO THE POINT WHERE A "HOLE" HAS OPENED UP DUE TO A PIECE OF THE DASHBOARD BREAKING LOOSE AND FALLING INSIDE OF THE DASH CONSOLE. THE CRACKS AND LOOSE DEBRIS HAVE CAUSED ME CONCERN BECAUSE IF THE AIRBAGS WERE TO DEPLOY DURING A MOTOR VEHICLE ACCIDENT THE OCCUPANTS OF THE VEHICLE WOULD BE SUBJECTED TO FLYING DEBRIS/ SHRAPNEL FROM THE DASHBOARD. I CONTACTED MY LOCAL DEALERSHIP AND THEY STATED THAT IT IS AN AESTHETIC ISSUE WHICH WOULD NOT BE COVERED UNDER ANY KIND OF WARRANTY. THIS IS A KNOWN ISSUE WITH ITS OWN FACEBOOK PAGE AND PLENTY OF DOCUMENTED CASES ONLINE. GM HAS ACKNOWLEDGED THERE WAS A PROBLEM AND HAS OFFERED TO REPLACE SOME DASH BOARDS ON A CASE BY CASE BASIS AT A REDUCED COST. HOWEVER, THIS STILL SEEMS TO BE UNACCEPTABLE DUE TO THE FACT THAT PERSONAL INJURY INCLUDING AND UP TO LOSS OF LIFE COULD BE A RESULT OF THIS DEFECT.

Air Bags
Filed Jun 11, 2018LA

TAKATA RECALL , DASH IS CRACKED IN SEVERAL PLACES, CONCERNED IF AIRBAGS WOULD DEPLOY THE BROKEN DASH COULD BECOME FLYING PROJECTILES. MAJOR SAFERY ISSUE THAT G MC WILL NOT FIX.

Air Bags
Filed Apr 8, 201851,000 milesNC

DASHBOARD ON MY GMC SIERRA DENALI HAS 2 MAJOR CRACKS. THIS IS A KNOWN DEFECT WITH THESE VEHICLES DASHBOARDS. FIRST CRACK IS OVER THE GAUGES ON THE DASH, AND THE SECOND IS RIGHT OVER TOP OF THE AIR BAG. THIS IS A SERIOUS ISSUE WITH NO RECALLS OR ASSISTANCE FROM VEHICLE MANUFACTURERS. THE CRACKS ARE EITHER STARTED VIA DRIVING AND CRACKING DUE TO VIBRATION OF THE ROAD, OR THEY CRACK FROM PREMATURE WEAR VIA THE SUN FADING THE MATERIALS. IT IS A VERY SERIOUS SAFETY CONCERN, SEEING HOW IF THE AIR BAG WERE TO DEPLOY IT WILL SEND MANY SHARP PIECES OF DASHBOARD PLASTIC INTO THE PASSENGER OR MYSELF THE DRIVER. THIS ISSUE NEEDS TO BE ADDRESSED, IT IS A VERY EXPENSIVE FIX, AND A SAFETY ISSUE THAT NEEDS AN IMMEDIATE RECALL OR ADDRESS.

Structure › Body
Filed Nov 26, 201775,000 milesGA

DASHBOARD IS CRACKED AROUND SPEAKER AND PASSENGER SIDE AIRBAG. NOTICED IT AROUND 75K MILES AND HAS SPREAD SIGNIFICANTLY OVER THE YEAR

Air Bags
Filed Nov 7, 2017PA

WHAT IS GOING ON WITH GETTING MY AIRBAG FIXED?

Air Bags
Filed Oct 1, 2017120,000 milesTX

THE DASH CRACKED NEAR THE PASSENGER SIDE AIRBAG. THE DEALERSHIP SAID THEY KNOW ALL ABOUT THIS AND SAID IT IS SAFE TO DRIVE. FEARING PLASTIC PIECES FLYING IN THE EVENT OF AN AIRBAG DEPLOYMENT, I PAID TO HAVE THE DASH REPLACED. LATER, I DROVE INTO A POTHOLE AT A VERY LOW RATE OF SPEED. THE SECOND DASH CRACKED IN THE SAME SPOT. THE DEALER SAYS IT IS MY FAULT AND THAT THERE ARE NO SAFETY CONCERNS. GM IS AWARE OF THIS AND IS UNWILLING TO PAY FOR A NEW DASH. THEY ARE JEOPARDIZING THE LIVES OF MY PASSENGERS SO THAT THEY DO NOT LOSE PROFITS. THIS IS A RECURRING PROBLEM THAT SHOULD BE REPAIRED BY GM SO THAT LIVES ARE NOT UNNECESSARY LOST.

Wheels
Filed Aug 2, 201799,000 milesWA

CHROME IS SEPARATING FROM ALLOY RIMS. RIMS ARE LEAKING AIR.

Unknown or Other
Filed Jul 25, 201768,000 milesCO

DAHSBOARD IS CRACKING ALL OVER.

Air Bags
Filed Mar 24, 2017KS

MY DASH HAS TWO CRACKS THAT HAVE DEVELOPED ONE IS AT THE TOP OF THE AIR BAG AND MAY SPLINTER OR BREAK APART WHEN AIR BAG IS DEPLOYED.

Unknown or Other
Filed Mar 20, 2017TX

DASHBOARD CRACKED. REPLACED ONCE UNDER WARRANTY AND IT CRACKED AGAIN. NOW VEHICLE OUT OF WARRANTY AND DEALERSHIP WON'T HELP.

Structure › Body
Filed Mar 17, 201780,000 milesTN

TL* THE CONTACT OWNS A 2011 GMC SIERRA DENALI. THE CONTACT OBSERVED A FRACTURE IN THE DASHBOARD LEADING TO THE AIR BAG AND STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Jan 8, 2016LA

CRACKED DASHBOARD STARTED AT LEFT CORNER OF PASSENGER SIDE AIRBAG THEN CRACKED ABOVE INSTRUMENT PANEL AFRAID OF FLYING DEBRIS AND PUNCTURE OF AIRBAG. CONSTANTLY HEAR POPPING IN THE DASH MY P/U HAD APPROX 57000 MI AT TIME OF INCIDENT

Unknown or Other
Filed Nov 28, 201559,500 milesFL

MY DASH CRACKED IN 4 PLACES FROM THE PASSENGER AIRBAG, SPEAKER, ALONG WINDOW LINE ATTACHMENT AND UP THE DRIVERS SIDE INSTRUMENT PANEL. I WAS JUST TURNING A CORNER FROM ONE STREET TO THE NEXT AND I HEARD A LOUD SOUND. I THOUGHT SOMETHING HIT MY WINDOW BUT IT WAS MY DASH ITS SELF AND THE MORE I DROVE AND TURNED THE MORE IT CRACKED. IT IS ALMOST TO THE POINT THE ENTIRE PIECE CAN JUST BE PULLED OUT IN ONE PIECE. I HAVE PICTURES BUT I'M NOT SURE HOW TO UPLOAD THEM UNLESS I SEND THEM TO AN E-MAIL ADDRESS OR PHONE NUMBER. I HAVE SAVED THEM TO MY PHONE.I WAS ON A CITY STREET WHEN THIS HAPPENED. THERE WERE NO BUMPS AND THE ROAD WAS FLAT.GM WANTS ME TO PAY $356.40 TO HAVE THIS FIXED WHICH IS 40% OF THE COST PER THEM.I HAVE ALL THE E-MALLS FROM GMC, PICTURES AND THE ORDER FROM THE DEALER FOR COST OF REPAIR ON FILE FOR THE FUTURE. I FEEL THEY SHOULD BE RESPONSIBLE FOR THIS DUE TO THE SAFETY HAZARD IT CAUSES. I'M AFRAID TO DRIVE MY TRUCK DUE TO AIRBAG FAILURE AND FLYING DEBRIS.

Structure › Body
Filed Oct 7, 201535,000 milesNM

DASHBOARD CRACK ABOVE STEERING COLUMN AND ABOVE PASSENGER SIDE AIRBAG. THIS ISSUE POSES SAFETY CONCERNS REGARDING WHETHER THE AIRBAG WILL BE PUNCTURED OR OTHERWISE INEFFECTIVE DURING DEPLOYMENT DUE TO THE SHARP CRACKED EDGES OF THE DASH AS WELL AS THE POTENTIAL FOR SHARDS OF CRACKED DASH BECOMING PROJECTILES CAUSING INJURY TO OCCUPANTS DURING A COLLISION. NOTHING HAPPENED TO THE VEHICLE. WE WERE DRIVING DOWN THE FREEWAY AND NOTICED THE CRACK. THE CRACKS BECOME LARGER EVERYDAY.

Power Train
Filed Aug 5, 201560,000 milesVA

ON JULY 29, 2015, WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED ITSELF INTO FIRST GEAR CAUSING THE VEHICLE TO SLOW DOWN SUDDENLY WITH NO NOTICE. I WAS ABLE TO GET THE VEHICLE OFF THE ROAD AND INTO A GAS STATION. AFTER THE FACT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALERSHIP. I WAS TOLD THE TCM (TRANSMISSION CONTROL MODULE) NEEDED REPLACING AND THAT THERE IS A KNOWN ISSUE WITH THIS YEAR TRUCK. THIS IS A VERY DANGEROUS SITUATION TO HAVE YOUR VEHICLE SUDDENLY SLOW DOWN WHILE DRIVING AT SPEED. IF GM KNOWS THAT THE PART IS FAULTY WHY IS THERE NOT A RECALL? WILL IT TAKE MULTIPLE DEATHS BEFORE GM TAKES RESPONSIBILITY?

All 28 complaints, reproduced as filed.

Across model years

Worst on record: 2016
YearComplaintsRecallsFiresDeathsAssessment
202011000Routine
201926000Routine
201817000Routine
201715000Routine
201630000Routine
201522000Routine
201414000Routine
20138000Routine
201210000Routine
2011 — this page28000Routine
201010000Routine
20097000Routine
200818000Routine
20071000Routine
20065100Routine
20054200Routine
200411100Routine
200213100Routine

Compare every Sierra Denali year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.