2002 GMC Envoy

Fatalities reported

Owners filed 487 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 14 times.

Not among the GMC Envoy years to avoid. Which GMC Envoy years to avoid →

When it fails
020k40k60k90k120k200k
65,000 milesMedian miles at failure

289 complaints record an odometer reading. Failures cluster around 120,000–150,000 miles.

Most common 2002 GMC Envoy problems

89 of the 487 complaints (18%) are about the engine.

ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission · transmission44
122
Electrical System34
040
Air Bags · airbags24
18022
Engine and Engine Cooling › Engine › Gasoline · engine23
000
Engine and Engine Cooling · engine20
020
Engine and Engine Cooling › Engine · engine17
000
Fuel/Propulsion System · fuel and propulsion system16
000
Visibility › Rearview Mirrors/Devices › Exterior14
100
Visibility › Rearview Mirrors/Devices12
100
Fuel System, Gasoline · fuel system12
000

2002 GMC Envoy engine problems

18% of all complaints

89 of the 487 complaints are about the engine. This is what owners describe:

  • stalls34% · 30
  • loses power17% · 15
  • sets off warning lights on the dash10% · 9
  • turns on the check engine light4% · 4
  • knocks, grinds or clunks3% · 3
  • leaks oil or fluid3% · 3

Share of the 89 engine complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
56,000 mi
median of 59 reports
Peak year of filing
2003
19 engine complaints that year
Crashes · fires · injuries
0 · 3 · 0
in these complaints
Recalls on the engine
“While driving the envoy at about 45 MPH, a warning light saying "reduced engine power" came on suddenly, the car dropped down to about 20 MPH, and that continues to occur. I can turn off and restart the car, but the problem returns within a minute after driving it again. I started investigating what that means online, and, as with anything else on the internet, I see many opinions, guesses, and possibilities.”
Owner complaint, filed Dec 29, 2015 at 124,500 miles
“Tl* the contact owns a 2002 gmc envoy. While driving approximately 30 MPH, the vehicle stalled and the check engine indicator illuminated. The vehicle was able to be restarted, but the failure recurred multiple times. An independent mechanic stated that the engine failed. The vehicle was not repaired and the manufacturer was notified. The approximate failure mileage was 120,000.”
Owner complaint, filed Aug 5, 2014 at 120,000 miles

Complaints and recalls over time

By year of filing
2001: 36 complaints, 8 about the engine'012002: 62 complaints, 13 about the engine2003: 79 complaints, 19 about the engine2004: 53 complaints, 9 about the engine2005: 46 complaints, 3 about the engine'052006: 27 complaints, 7 about the engine2007: 22 complaints, 5 about the engine2008: 26 complaints, 3 about the engine2009: 14 complaints, 3 about the engine'092010: 18 complaints, 1 about the engine2011: 12 complaints, 6 about the engine2012: 6 complaints, 0 about the engine2013: 7 complaints, 1 about the engine'132014: 21 complaints, 6 about the engine2015: 15 complaints, 3 about the engine2016: 12 complaints, 1 about the engine2017: 7 complaints, 0 about the engine'172018: 5 complaints, 1 about the engine2019: 5 complaints, 0 about the engine2020: 7 complaints, 0 about the engine2021: 0 complaints, 0 about the engine'212022: 2 complaints, 0 about the engine2023: 1 complaints, 0 about the engine2024: 0 complaints, 0 about the engine2025: 3 complaints, 0 about the engine'252026: 1 complaints, 0 about the engineRecall 01V126000 (suspension)Recall 01V158000 (body and frame)Recall 02V222000 (airbags)Recall 02V121000 (fuel system)Recall 03V075000 (transmission)Recall 03V096000 (electrical system)Recall 04V046000 (visibility)Recall 04V201000 (seat belts)Recall 07E014000 (headlights)NHTSA investigation RQ17002NHTSA investigation RQ08001NHTSA investigation EA07009
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened

Complaints about the 2002 Envoy peaked in 2003, with 79 filed that year. Owners had filed 43 complaints about the engine before the first recall that covers it, 04V289000 in June 2004; 46 more have come in since. In 2026 owners filed 1 so far.

14 safety recalls

Part 573 reports
Exterior Lighting › Headlights07E014000
Filed Feb 26, 2007308 vehiclesMaxzone Auto Parts Corporation

Defect. CERTAIN MAXZONE HEADLIGHT ASSEMBLIES, DEPO BRAND, P/NO 335-1120L-AS, SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR THE ABOVE LISTED PASSENGER VEHICLES. DURING PRODUCTION THE LAMP HOUSING SHAPE DEFORMED DISTORTING THE ASSEMBLY ANGLE OF THE REFLECTOR AND INFLUENCED THE AIMING POSITION. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. MAXZONE WILL NOTIFY OWNERS AND OFFER REIMBURSEMENT FOR ANY NONCOMPLIANT HEADLIGHTS. THE RECALL BEGAN ON FEBRUARY 16, 2007. OWNERS MAY CONTACT MAXZONE AT 909-822-3288.

Engine and Engine Cooling04V289000
Filed Jun 23, 200429,951 vehiclesGeneral Motors Corp.

Defect. SOME SPORT UTILITY VEHICLES EQUIPPED WITH AN ELECTRONICALLY CONTROLLED AIR SUSPENSION (ECAS) HAVE A CONDITION IN WHICH THE ECAS MAY PRODUCE A BRIEF ELECTRICAL SPIKE WHILE THE VEHICLE IS OPERATING. THIS ELECTRICAL SPIKE CAN DISRUPT THE POWERTRAIN CONTROL MODULE (PCM) CAUSING THE VEHICLE TO STALL.

Risk. IF THE SPIKE DAMAGES THE PCM, THE VEHICLE MAY NOT RESTART. IF THIS HAPPENS WHILE THE VEHICLE IS MOVING, A CRASH COULD OCCUR WITHOUT PRIOR WARNING.

Remedy. DEALERS WILL INSTALL A WIRING HARNESS. THE RECALL WILL BEGIN ON AUGUST 19, 2004. OWNERS SHOULD CONTACT OLDSMOBILE AT 1-800-630-6537 OR GMC AT 1-866-996-9463.

Seat Belts04V201000
Filed Apr 28, 2004261,801 vehiclesGeneral Motors Corp.

Defect. CERTAIN LIGHT DUTY PICKUP TRUCKS AND SPORT UTILITY VEHICLES FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 209, "SEAT BELT ASSEMBLIES." ONE OF THE TWO SENSORS IN THE DRIVER'S AND FRONT PASSENGER'S SEAT BELT RETRACTORS COULD BE INOPERATIVE. THE SEAT BELT RETRACTORS WILL LOCK WHEN THE BELT WEBBING IS EXTRACTED DURING A CRASH; HOWEVER, THE MECHANISM THAT LOCKS THE SEAT BELT RETRACTOR WHEN THE VEHICLE DECELERATES QUICKLY, SUCH AS HEAVY BRAKING, MAY NOT OPERATE AS INTENDED.

Risk. IF THIS WERE TO OCCUR, THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, AND COULD RESULT IN INJURY TO THE OCCUPANT.

Remedy. DEALERS WILL INSPECT THE DRIVER AND FRONT PASSENGER SAFETY BELT RETRACTORS, AND REPLACE THEM IF NECESSARY. OWNER NOTIFICATION BEGAN ON JUNE 24, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR OLDSMOBILE AT 1-800-630-6537.

Visibility › Windshield Wiper/Washer04V046000
Filed Feb 4, 2004581,394 vehiclesGeneral Motors Corp.

Defect. CERTAIN SPORT UTILITY VEHICLES HAVE WINDSHIELD WIPER SYSTEMS THAT WILL NOT TURN ON, CEASE OPERATION WHILE IN USE, FAIL TO TURN OFF/ON BY THEMSELVES (MOISTURE SENSITIVE WIPER SYSTEM), OR HAVE CONTINUOUS WINDSHIELD WASHER PUMP OPERATION BECAUSE THE PRESENCE OF WATER WITHIN THE WIPER MODULES CAN EITHER CAUSE A SHORT CIRCUIT OR CAN LEAD TO THE CORROSION OF COMPONENTS WITHIN THE MODULE.

Risk. DEPENDING ON THE OCCURRENCE AND WEATHER SITUATION, DRIVER VISIBILITY COULD BE REDUCED, WHICH COULD RESULT IN A CRASH.

Remedy. DEALERS WILL COVER THE WINDSHIELD WIPER MODULE VENT HOLE WITH A PATCH. ALSO, THE WIPER MOTOR, CIRCUIT BOARD, AND ELECTRICAL CONNECTOR WILL BE INSPECTED TO SIGNS OF WATER INTRUSION AND/OR CORROSION AND BE REPLACED AS REQUIRED. THE RECALL BEGAN JULY 6, 2004. OWNERS SHOULD CONTACT CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR GMC AT 1-866-996-9463.

Equipment › Other › Owners/Service/Other Manual03V250000
Filed Jul 15, 20031,707,825 vehiclesGeneral Motors Corp.

Defect. CERTAIN MINIVANS, PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEM." THE OWNER'S MANUAL DOES NOT EXPLAIN THE MEANING OF THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT LOWER UNIVERSAL ANCHORAGE SYSTEM.

Risk. THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.

Remedy. OWNERS WILL BE PROVIDED WITH A SUPPLEMENT FOR THEIR OWNER'S MANUAL. THIS SUPPLEMENT DESCRIBES AND SHOWS THE LOCATION SYMBOLS FOR THE CHILD RESTRAINT ANCHORS THAT ARE LOCATED IN THE VEHICLE AND ON THE CHILD RESTRAINT OR BOOSTER CUSHION. OWNER NOTIFICATION BEGAN AUGUST 18, 2003. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, PONTIAC AT 1-800-620-7668, OR OLDSMOBILE AT 1-800-630-6537.

Electrical System › Wiring › Interior/Under Dash03V096000
Filed Mar 19, 2003314,300 vehiclesGeneral Motors Corp.

Defect. CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARDS NO. 101, "CONTROL LOCATION, IDENTIFICATION, AND ILLUMINATION" AND NO. 208, "OCCUPANT CRASH PROTECTION." THESE VEHICLES HAVE AN INTERMITTENT CONDITION DURING VEHICLE START-UP IN WHICH THE INSTRUMENT PANEL CLUSTER MAY NOT PROPERLY POWER UP, RESULTING IN MOST OF THE DISPLAYS, TELLTALE LIGHTS, AND FUNCTIONS (EXCEPT THE SERVICE ENGINE LIGHT, TURN SIGNAL INDICATORS, AND THE INSTRUMENT PANEL CLUSTER BACKLIGHTING) BEING INOPERATIVE.

Risk. THESE VEHICLES DO NOT COMPLY WITH THE STANDARD.

Remedy. DEALERS WILL REPROGRAM THE INSTRUMENT PANEL CLUSTER. OWNER NOTIFICATION BEGAN MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Power Train › Automatic Transmission03V075000
Filed Mar 6, 2003511,167 vehiclesGeneral Motors Corp.

Defect. CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION." THESE VEHICLES ARE EQUIPPED WITH A MECHANICAL OVERRIDE THAT COULD ALLOW THE IGNITION KEY TO BE REMOVED WITH THE SHIFT LEVER IN A POSITION OTHER THAN PARK. IN ADDITION, THESE VEHICLES HAVE AN OVERRIDE THAT CAN ALLOW THE TRANSMISSION TO BE SHIFTED OUT OF PARK WITH THE IGNITION IN THE OFF POSITION.

Risk. THESE OVERRIDES ARE NOT PERMITTED UNLESS THE VEHICLE HAS A LOCKING STEERING COLUMN.

Remedy. DEALERS WILL ELIMINATE THESE CONDITIONS BY DISABLING THE OVERRIDES. OWNER NOTIFICATION BEGAN ON MAY 29, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR HUMMER AT 1-866-486-6376.

Structure › Body02V273000
Filed Oct 4, 200246 vehiclesGeneral Motors Corp.

Defect. CERTAIN SPORT UTILITY VEHICLES ARE MISSING WELDS ON THE REAR FLOOR PLAN.

Risk. IN A CRASH, MISSING WELDS COULD DEGRADE PERFORMANCE OF THE THIRD ROW SEAT AND SAFETY BELT ANCHORAGE AND OCCUPANTS COULD RECEIVE GREATER INJURIES.

Remedy. DEALERS WILL INSPECT THE VEHICLE FOR MISSING WELDS. IF MISSING WELDS ARE FOUND, GM WILL EXCHANGE THE VEHICLE FOR AN EQUIVALENT VEHICLE OR PROVIDE A REFUND OF THE PURCHASE PRICE. OWNER NOTIFICATION BEGAN OCTOBER 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings02V121000
Filed Aug 23, 2002136,511 vehiclesGeneral Motors Corp.

Defect. ON CERTAIN SPORT UTILITY VEHICLES, A FUEL FILTER FITTING CAN BECOME DISCONNECTED. IF THIS WERE TO OCCUR WHILE ATTEMPTING TO START THE ENGINE, A NO-START CONDITION WOULD RESULT AND FUEL WOULD BE PUMPED OUT THE FUEL FILTER ONTO THE GROUND.

Risk. IF THE FITTING BECOMES DISCONNECTED WHILE THE VEHICLE IS IN MOTION, THE ENGINE WOULD STOP DUE TO INADEQUATE FUEL SUPPLY AND CAUSE A LOSS OF POWER STEERING ASSIST. IF AN IGNITION SOURCE WERE PRESENT, FUEL LEAKAGE FROM A DISCONNECTED FUEL FILTER FITTING COULD RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL FILTER QUICK CONNECT RETAINERS. OWNER NOTIFICATION BEGAN SEPTEMBER 20, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020. GMC AT 1-800-462-8782, OR OLDSMOBILE AT 1-800-442-6537.

Air Bags › Frontal02V222000
Filed Aug 9, 2002133,221 vehiclesGeneral Motors Corp.

Defect. CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.

Risk. PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.

Remedy. DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.

Power Train › Transfer Case (4-wheel Drive)01V334000
Filed Oct 17, 200178,004 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES EQUIPPED WITH 4-WHEEL DRIVE. THE CALIBRATION OF THE TRANSFER CASE CONTROL MODULE COULD CAUSE INSUFFICIENT HIGH SPEED GEAR ENGAGEMENT.

Risk. IF THE GEAR IS NOT ENGAGED, THE VEHICLE CAN ROLL WHEN THE TRANSMISSION IS IN "PARK" AND A CRASH COULD RESULT WITHOUT WARNING.

Remedy. DEALERS WILL UPDATE THE TRANSFER CASE CONTROL MODULE CALIBRATION TO INCREASE GEAR ENGAGEMENT. OWNER NOTIFICATION BEGAN NOVEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Power Train › Transfer Case (4-wheel Drive)01V283000
Filed Sep 5, 2001895 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES (4 WHEEL-DRIVE). SOME OF THESE VEHICLES WERE BUILT WITH A RANGE SHIFT COLLAR IN THE TRANSMISSION TRANSFER CASE THAT CONTAINS CRACKS.

Risk. THIS CONDITION COULD RESULT IN A COMPLETE FRACTURE OF THE RANGE SHIFT COLLAR AND SUBSEQUENT LOSS OF VEHICLE FORWARD AND REVERSE GEARS, AND THE INABILITY TO MAINTAIN "PARK" POSITION. THIS INCREASES THE RISK OF A VEHICLE CRASH RESULTING FROM UNINTENDED MOVEMENT OF A PARKED VEHICLE.

Remedy. DEALERS WILL REPLACE THE TRANSFER CASES AND UPDATE THE CONTROL MODULE CALIBRATION. OWNER NOTIFICATION BEGAN SEPTEMBER 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.

Structure › Body01V158000
Filed May 16, 20018,197 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 201, "OCCUPANT PROTECTION IN INTERIOR IMPACTS." THESE VEHICLES HAVE A CONSOLE COVER/ARMREST LID LATCH THAT COULD RELEASE AT LESS THAN THE 10G VERTICAL LOAD REQUIREMENT OF THE STANDARD.

Risk. IN THE EVENT OF A CRASH, THE CONSOLE COVER COULD OPEN AND THE COVER OR ITEMS STORED UNDER IT COULD INJURE AN OCCUPANT.

Remedy. DEALERS WILL REPLACE THE CONSOLE LATCH MECHANISM AND INSTALL A STRIKER PLATE. OWNER NOTIFICATION BEGAN JULY 16, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT GMC AT 1-800-462-8782.

Suspension › Front › Control Arm › Lower Arm01V126000
Filed Apr 12, 200130,476 vehiclesGeneral Motors Corp.

Defect. VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. UNDER CERTAIN CIRCUMSTANCES THE FRONT LOWER CONTROL ARM BRACKETS MAY FRACTURE. THIS FRACTURE COULD RESULT IN SEPARATION OF THE FRONT LOWER CONTROL ARM FROM THE FRAME.

Risk. A SEPARATION COULD RESULT IN LOSS OF VEHICLE CONTROL, RESULTING IN A CRASH.

Remedy. DEALERS WILL REPLACE THE LEFT AND RIGHT FRONT LOWER CONTROL ARM BRACKETS. OWNER NOTIFICATION BEGAN BY TELEPHONE ON APRIL 4, 2001. THE FOLLOWUP LETTER TO CONSUMERS WAS MAILED MAY 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020, OLDSMOBILE AT 1-800-442-6537, OR GMC AT 1-800-462-8782.

All 14 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 11 name the 2002 Envoy.

Loss of HeadlightsRecall query RQ17002Closed
Opened Apr 24, 2017Closed Mar 29, 2021headlights

The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by …

HAZARD LIGHT SWITCH FAILURERecall query RQ08001Closed
Opened Feb 28, 2008Closed Jul 9, 2008Led to recall 08V231000headlights

On november 30, 2001, general motors (GM) conducted safety recall 01v-364 for the subject vehicles built between september 16, 1999 and august 28, 2001 to remedy a defective hazard switch that would cause a loss of hazard and stop lamp illumination.the hazard switch is contained within the vehicle multifunction switch.odi opened this investigation based on reports that some consumers were not notified of the original recall or that they had repairs done under 01v-364 but experienced subsequent multifunction switch failures.the multifunction switch supports the operation of cruise control, …

FUEL PUMP MODULE LEAKS GASOLINEEngineering analysis EA07009Closed
Opened Jul 10, 2007Closed Aug 28, 2008fuel system

During the course of this ea investigation, odi observed that the majority of the complaints (88%) and warranty claims (94%) were reported for vehicles that are registered for use in the salt belt region of the us.this area includes 20 states in the northeast, mid atlantic and the midwest regions and the district of columbia.consumers in the salt belt region reported to odi that they could smell fuel vapors in their vehicles while driving.upon further examination of their vehicles, they discovered that fuel vapors were coming out of the top of the fuel tank. This condition is caused by …

FUEL PUMP MODULE LEAKS GASOLINEPreliminary evaluation PE07013Closed
Opened Mar 12, 2007Closed Jul 10, 2007fuel system

Odi has received reports that the fuel pump module leaks fuel and or vapor underneath the vehicle.GM states, the failure mechanism is corrosion of the fuel pump module flange which may lead to a fuel leak.corrosion of the fuel pump module flange is the result of the vehicle operating in a corrosive environment.odi has upgraded this pe to engineering analysis (ea07-009) to further assess this issue.

BRAKE LAMP FAILUREEngineering analysis EA04021Closed
Opened Aug 3, 2004Closed Nov 4, 2004Led to recall 04V527000headlights

Gm states that some brake/tail lamp bulbs can prematurely become inoperative due to malfunctioning brake/tail lamp sockets.on march 2, 2004, GM initiated a 6-year/72,000 mile special policy for 989,487 subject vehicles to inspect and replace the rear brake/tail lamp bulb socket assemblies.on april 4, 2004, the office of defects investigation (odi) opened a preliminary evaluation (pe04-032) based on consumer complaints alleging brake lights not operating when the brake pedal is depressed.on august 3, 2004 odi upgraded pe04-032 to an engineering analysis (ea04-021).by letter dated october 27, …

WINDSHIELD WIPER FAILUREEngineering analysis EA04002Closed
Opened Jan 6, 2004Closed Feb 10, 2004Led to recall 04V046000visibility

On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors? Gmt360 and gmt370 platforms and were originally equipped with a windshield wiper assembly …

WINDSHIELD WIPER FAILUREPreliminary evaluation PE03042Closed
Opened Sep 17, 2003Closed Jan 6, 2004visibility

The subject vehicles (chevrolet trailblazer (ext), gmc envoy (xl), and oldsmobile bravada) are built on the gmt360 and gmt370 platforms and were originally equipped with a windshield wiper assembly referred to as the ?family? Design module (p/n 15171306 base, p/n 15171307 for vehicles equipped with rainsense automatic moisture sensitive wipers).the windshield wiper assembly is located inside the plenum at the base of the windshield and is mounted on an incline approximately equal to the rake of the windshield.GM reports that vehicles are subject to a quality assurance water test at the …

ENGINE STALLEngineering analysis EA03007Closed
Opened May 6, 2003Closed Jun 18, 2004Led to recall 04V289000engine

Model year (my) 2002 bravada and certain my 2002 envoy vehicles with optional electronically controlled air suspension (ecas) may be subject to engine stall caused by an errant voltage spike transmitted to the powertrain control module (pcm).in addition to engine stall, if the spike damages the pcm, the vehicle may not restart.on october 31, 2001 GM introduced into production a wiring harness containing an inductor that was added to the ecas wiring to reduce the magnitude of the voltage spike.on december 6, 2001 GM introduced into production a modified pcm with protection from errant voltage …

ENGINE STALLPreliminary evaluation PE03001Closed
Opened Jan 3, 2003Closed May 6, 2003engine

Of the 697 total complaints, 240 were received for theenvoy and 457 for the bravada.GM has identified about 5,000 warranty claims related to stalling in the subject vehicles.GM reports that a transient voltage spike generated in the ecas degrades the performance of the pcm resulting in engine stall.GM modified the ecas wiring bundle and the pcm for vehicles built after december 6, 2001 to address the stalling problem.

2002 TRAILBLAZER/ENVOY FUEL TANK LEAKSPreliminary evaluation PE02093Closed
Opened Dec 17, 2002Closed Apr 9, 2003fuel system

See attached report.

PINCHER/CHAFED WIRINGPreliminary evaluation PE02036Closed
Opened Mar 18, 2002Closed Oct 3, 2002steering

Technical service bulletins

650 on file

Repair instructions the manufacturer sent its dealers for the 2002 Envoy. Not recalls: the fix is usually free only while the car is under warranty.

equipment 161engine 120electrical system 92transmission 67body and frame 35headlights 30visibility 29fuel system 22
General CommunicationService campaignAug 26, 2024electrical system

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to …

16-NA-383Service Bulletin/Repair InstructionsJun 28, 2024engine

This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

06-06-01-019CService Bulletin/Repair InstructionsMar 14, 2024engine

This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.

16-NA-383Service Bulletin/Repair InstructionsMar 13, 2024engine

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

22-NA-074Service Bulletin/Repair InstructionsFeb 22, 2024engine

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

PI1394BService Bulletin/Repair InstructionsJan 12, 2024engine

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

23-NA-153Service Bulletin/Repair InstructionsSep 1, 2023engine

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

Showing the newest 6 of 120 bulletins about the engine, and any warranty extensions or service campaigns.

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2002 GMC Envoy 4-DR. w/SAB———★★★★★—

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Unknown or OtherFire
Filed Jul 3, 2026OR

Vehicle listed caught on fire while driving on interstate with unknown cause. No previous warnings. Was a risk to safety of driver/and or passengers.

Fuel/Propulsion System
Filed Nov 18, 2025NY

My vehicle has developed a leak in the plastic fuel tank at the junction of the fill hose connection and the body of the tank that is causing release of flammable vapors and liquid gasoline underneath the vehicle and causing failure of emissions systems. These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks at this location which cannot be repaired by any normal means available to a consumer. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short-term solution for a limited period of time that is no longer available for vehicles that still have the leaking tanks. The condition is dangerous.

Fuel/Propulsion System
Filed Nov 15, 2025NY

These vehicles have a rampant and long-standing reputation for developing leaks in their plastic fuel tanks. Virtually all of these vehicles eventually develop leaks, which cause release of flammable fuel vapors and raw gasolene releases. Why isn't there a recall on these faulty fuel tanks? The manufacturer only provided a short term solution for a limited period of time that is no longer available for vehicles that still have the leaking tanks. My vehicle now has a bad fuel tank leak that causes emissions test failure and leaks liquid gasolene. Surely a safety recall should be issued?

Unknown or Other
Filed Jul 12, 2025AZ

Went to store bought food Left store and car started chugging and losing power When I got home my son said he could smell exhaust and it sounds like the catalytic converter

Fuel/Propulsion System
Filed Apr 3, 2023AR

There are previously fixed recalls starting to pop up one at a time if they were fixed they wouldnt be back causing problems can someone check into this and let me know something I drive a 02 gmc envoy slt 4x4 4.2l. The mileage is unknown due to instrument cluster not working on the DIC settings.I purchased under the pretenses it only had 188000 miles but ive seen higher milage on some shop records also the Center console lid dont latch and other things I cant think of at the moment

Seat Belts
Filed Aug 2, 2022GA

Passenger front seat belt locks automatically as soon as you buckle up. It will not unlock, the only way to fix it is to unbuckle and re buckle then it locks again. Very uncomfortable to ride in the front Passenger seat.

Structure
Filed Mar 15, 2022150,000 milesMI

The contact owns a 2002 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. Upon inspection, the contact noticed that the rear subframe had fractured and detached. The vehicle was taken to an independent mechanic who diagnosed that the subframe needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 150,000.

Power Train
Filed Nov 10, 2020196,000 milesAR

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT SATED THAT THE VEHICLE FAILED TO SHIFT OUT OF DRIVE INTO THE PARK POSITION. THE PARKING BRAKE WAS ENGAGED TO SECURE THE VEHICLE FROM MOVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE SHIFTER LINKAGE BUSHING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

Air BagsCrash1 injured
Filed Aug 31, 2020170,000 milesMI

I WAS IN AN ACCIDENT AND HIT ON BROADSIDE ON THE PASSENGER SIDE AND DRIVER FRONT CORNER. THE AIR BAGS DID NOT GO OFF. THEY SAY SERVICE SOON. THE SEAT BELT HURT ME AS WELL. IT DID NOT LOCK. I WAS INJURED WITH A TORN LABRUM, BACK AND NECK INJURIES. HEAD TOO. I WAS MOVING AND I WAS HIT ON THE DRIVERS SIDE AND THEN PUSHED INTO ANOTHER CAR. I WAS ON A CITY STREET. 14 MILE NEAR MOUNT 7-22

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Aug 18, 2020173,000 milesMI

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, AN ODOR OF FUEL WAS PRESENT INSIDE AND OUTSIDE OF THE VEHICLE. ALSO AT TIMES, FUEL WAS SEEN ON THE PAVEMENT UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE FUEL PUMP CONNECTION LINE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 173,000. INVALID VIN.

Structure › Body
Filed Jan 28, 2020210,000 milesMN

THE FRONT DRIVER SIDE DOOR HAS NO POWER. THE REAR PASSENGER DOOR WILL NOT OPEN OR UNLOCK. THE REAR DRIVER SIDE DOOR WILL NOT LATCH AND STAY SHUT. THIS ALL HAPPENED WHEN I WAS GETTING MY KIDS IN THE CAR AND NOW I CAN'T USE THE CAR BECAUSE MY KIDS COULD FALL OUT. IN THE OTHER VEHICLES IT WAS THE FAULTY LATCH. THIS HAPPENED TO OTHER VEHICLES OF THE SAME YEAR AND MODEL. NUMBER 05V494000.

Electronic Stability Control (esc)
Filed Jan 10, 2020140,000 milesIL

SEVERE ELECTRICAL PROBLEMS IN VEHICLE,EVERYTHING STOPPED WORKING ON IT!!!! VEHICLE SHUT DOWN IN A MIDDLE OF A BUSY INTERSECTION, I REPLACED TRANSMISSION 2 TIMES AS WELL!!!!HAD NO LIGHTS,TURNING SIGNALS,NO HEAT HEAT THEN THE VEHICLE JUST STOPPED COMPLETELY NOTHING JUST DEAD!!! HAD BATTERY CHECKED WASNT THAT!!!! THEY TOLD ME ELECTRICAL ISSUES NOT SURE WHAT ONLY HAD VEHICLE 3 MONTHS!!! I HAD HAD 2004 TRAILER BLAZER BEFORE THIS SAME ISSUES!!!! ONLY HAD IT 2 MONTHS AND TRANSMISSION WENT OUT PD THAT THEN ONCE AGAIN ELECTRICAL PROBLEMS!!!!!

Electrical System
Filed Jan 10, 2020313,000 milesTX

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE FAILURE MILEAGE WAS 313,000.

Electrical System
Filed Jan 4, 2020186,000 milesPA

MY RIGHT WINDOW PASSENGER SIDE WINDOW WOULD NOT GO UP SO I TOOK IT TO A SHOP. HE TOOK THE PIECE WHERE I CONTROL THE WINDOW OFF AND IT HAD CAUGHT ON FIRE. IT WAS ALL MELTED & CORRODED I HAVE PICTURES

Fuel/Propulsion System
Filed Dec 28, 2019NY

I AM SMELLING FUEL IN AND AROUND THE TRUCK WITH NO VISUAL SIGNS OF FUEL ON THE GROUND.

Air Bags
Filed Dec 19, 201936,000 milesTX

THE STEERING IS A LITTLE SPORADIC AT SPEEDS 70 OR HIGHER OR CHACHI.THERE IS A LOT OF PLAY IN THE STEERING MECHANISM YOU HAVE TO HOLD IT WITH BOTH HANDS TO TRY TO GET SOME TYPE OF CORRECTION IN THE IN THE STABILITY OF THE VEHICLE. I CAN'T UPLOAD PHOTOGRAPHS OR SOMETHING I I DON'T KNOW ANYTHING ABOUT.

Service Brakes
Filed Oct 26, 2019160,000 milesKY

DRIVING AT NIGHT AND HEADLIGHTS ON LOW BEAM AND THEN THEY'LL SHUT OFF.

Service BrakesCrash
Filed Jun 29, 2019135,000 milesNC

I BEGAN TO HAVE ISSUES WITH MY HEADLIGHTS, LOW AND HIGH BEAMS, FLICKERING OFF AND ON AT RANDOM FOR ABOUT 4 MONTHS UNTIL MY BRAKE LIGHTS STARTED TO DO THE EXACT SAME 7 MONTHS AGO AND NOW THEY HAVE QUIT WORKING ALL TOGETHER! I HAVE TAKEN THIS SUV TO 4 DIFFERENT SHOPS NOW, AND NOBODY HAS BEEN ABLE TO FIGURE OUT WHY THIS IS HAPPENING. THE LAST MECHANIC WHO ATTEMPTED TO FIX THE ISSUE, SAYS HE FOUND AN OLDER RECALL ON THE ORIGINAL MANUFACTURED TAG LIGHTS BEING MALFUNCTIONED TO THE POINT IT CAUSES ISSUES WITH THE FRONT AND BACK LIGHTS. THE MAN SHOWN ME THE INFORMATION ON THIS RECALL, SEEING THE PART # IS LISTED ON THERE, I COMPARED IT TO MINE AND A NEIGHBOR'S 2002 ENVOY; WHICH BOTH OF OUR ENVOYS HAVE THESE MALFUNCTIONED PARTS. GM HAS NOT CONTACTED US BACK, AND WE'RE AT A LOSS BECAUSE IT'S A PART NEEDED FROM THEM DIRECTLY. WE HAVE SPOKEN TO MANY ENVOY OWNERS ON A WEB FORUM, AND THERE ARE HUNDREDS MAYBE THOUSANDS OF ENVOYS OUT THERE WITH THESE SAME ISSUES, CAUSING ACCIDENTS ON THE ROAD WAY TOO OFTEN! IT'S DANGEROUS, AND NOBODY WILL HELP WITH THIS IRRITATING ISSUE!

Air BagsCrash1 injured
Filed Feb 14, 2019180,000 milesIA

I WAS ON MY WAY HOME ON HWY/US 151 GOING APPROX. 55-60 MPH (65 MPH ZONE) WHEN I HIT A DEER WHICH CAUSED MY VEHICLE TO LOSE CONTROL AND SLAMMED INTO THE START OF A GUARDRAIL AT NO LESS THAN 45 MPH BRINGING MY 2002 GMC ENVOY TO A COMPLETE STOP, AT MOST 2-3 FEET FROM INITIAL IMPACT TO BE EXACT. THE AIRBAGS DID NOT DEPLOY. FRONT DASH NOR SIDE IMPACT BAGS, NOTHING. N I HIT HARD. LUCKILY I WASN'T SERIOUSLY INJURED ONLY MINOR BRUISING AND QUITE SORE FROM WHIPLASH AND BEING THROWN INTO THE DOOR AN A BIT SHAKEN N LUCKILY HAD NO PASSENGERS. AS FOR MY ENVOY, IT IS A TOTAL LOSS AND UNFORTUNATELY I ONLY HAD LIABILITY INSURANCE SO NOW I'M SCREWED WITHOUT A VEHICLE AND AFTER ALL OTHER PROBLEMS I'VE FACED WITH MY GMC ENVOY I WILL NEVER OWN A GM AGAIN. TAKE GM PRODUCTS TO THE DUMP.

Exterior Lighting
Filed Dec 29, 2018311,000 milesTN

HEAD LIGHTS WILL ALL AT ONCE GO OFF WHILE DRIVING AT NIGHT. I'VE REPLACED THE HDM RELAY AND IT WORKED FINE FOR A FEW MONTHS AND THEN IT DONE IT AGAIN.

EngineFire
Filed Dec 17, 2018216,000 milesCA

THE MOTOR STARTED A FIRE!

Electrical System
Filed Oct 29, 2018175,000 milesMI

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE ELECTRICAL SYSTEM DRAINING THE BATTERY. THE CONTACT HAD REPLACED THE BATTERY SEVERAL TIMES. THE CONTACT STATED THAT AN UNKNOWN GMC DEALER WAS CONTACTED BUT FAILED TO DIAGNOSE THE FAILURE DUE TO THE DIAGNOSTIC FEES. THE CONTACT MENTIONED THAT THE INSTRUMENT PANEL POSSIBLY NEEDED TO BE REPROGRAMMED AND WAS DONE BY THE PREVIOUS OWNERS. THE FAILURE MILEAGE WAS 175,000.

Fuel/Propulsion System
Filed May 10, 2018230,000 milesRI

STRONG GASOLINE ODOR. RECEIVED A NOTICE IN 2016 REGARDING THIS. NOTICE SAID NO ACTION REQUIRED IF THERE WAS NOT GASOLINE SMELL. THE ODOR WAS NOTICED ABOUT A MONTH AGO. CALLED THE DEALER THAT SENT THE NOTICE WHO TOLD ME IT EXPIRED! THEY NEVER SAID THE REPAIR WOULD EXPIRE, BUT TO IGNORE IT UNLESS I SMELLED GASOLINE. SO NOW GASOLINE FUMES ARE NOT DANGEROUS??

Electrical System
Filed Mar 29, 2018178,000 milesMO

1: PASSENGER SEAT BELT LIKES TO SUFFOCATE MY PASSENGERS UNTIL THEY RELEASE RHE SEAT BELT AND REBUCKLE. 2: BOTH DIM HEADLIGHTS WENT OUT, CHECKED RELAYS, FUSES, AND BULBS NOTHING HAS WORKED. THEN FOUND OUT MY 2 BRAKE LIGHTS ARE OUT ALONG WITH THE DIMS AND NOT SURE WHAT IS CAUSING THIS PROBLEM.

Unknown or Other1 injured
Filed Dec 8, 2017101,000 milesCA

I CLOSED THE REAR GLASS WINDOW HATCH AND THE GLASS EXPLODED. THE SHATTERED GLASS CAUSED CUTS AND ABRASIONS ON MY EXPOSED SKIN. MY SUV WAS PARKED IN MY DRIVEWAY AT THE TIME. THE SECURITY CAMERAS AT MY HOME TAPED THE INCIDENT AS IT OCCURRED.

Electrical System
Filed Oct 13, 2017149,478 milesTN

AIR CONDITIONING WON'T BLOW OUT VENTS,AND SUNROOF WON'T CLOSE ALL THE WAY

Steering
Filed Jun 17, 2017156,288 milesTX

ON THIS MODEL OF TRAILBLAZERS AND ENVOYS THERE IS A SERIOUS ISSUE WITH THE POWER STEERING LINE CRACKING ON THE BACK SIDE IF THE STEERING SHAFT, CAUSING FLUID TO SPRAY OUT AND IMMEDIATE LOSS OF POWER STEERING. WHEN THIS LINE BROKE MY WIFE WAS DRIVING AT HIGHWAY SPEEDS WITH MY 4 KIDS IN THE VEHICLE, AND SHE WAS BARELY ABLE TO MANEUVER THE VEHICLE OUT OF TRAFFIC TO A SAFE SPOT, ALMOST CAUSING AN ACCIDENT. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THESE SUV'S AND FOUND THIS TO BE A VERY COMMON PROBLEM.

Exterior Lighting › Headlights
Filed May 3, 2017180,000 milesVA

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHTS MALFUNCTIONED AND STOPPED WORKING COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THE HEADLIGHTS WERE INCLUDED IN A RECALL, BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 180,000.

Structure › Body › Door
Filed Apr 5, 2017205,000 milesIL

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT A SLOW SPEED, THE FRONT PASSENGER DOOR BECAME AJAR WITHOUT WARNING. THE CONTACT WAS UNABLE TO SECURELY LOCK THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 205,000.

Unknown or Other
Filed Mar 20, 2017135,455 milesFL

MY REAR LIFT GATE DOES NOT LOCK WITH OR WITHOUT THE KEY FOB NOR WITH THE POWER DOOR LOCK BUTTON. THERE IS NO MANUAL WAY TO LOCK MY DOORS IT SEEMS TO BE A POOR DESIGN AND A SAFETY FACTOR. MY WIFE IS AFRAID TO DRIVE BECAUSE ANYONE CAN OPEN THE LIFT GATE AND ROB HER OR EVEN MYSELF.

Structure › Body
Filed Feb 24, 2017132,000 milesNY

THERE IS A LARGE HOLE IN THE PASSENGER SIDE FRONT FRAME. RUSTED RIGHT THROUGH AND IS UNSAFE

Electrical System
Filed Dec 27, 2016IN

DRIVER'S SIDE DOOR PANEL CONTROLS NOT WORKING. INCLUDES POWER WINDOW, SEAT HEATER, POWER LOCKS, ETC. NOT A FUSE ISSUE?

Visibility/Wiper
Filed Dec 20, 2016108,000 milesCA

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE REAR HATCH WINDOW SHATTERED. THE CONTACT STATED THAT THE WINDOW FRACTURED FROM THE INSIDE OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS CONCERNED THAT THE MANUFACTURER FAILED TO OFFER ASSISTANCE IN REPLACING THE REAR HATCH WINDOW. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

Steering
Filed Dec 19, 2016152,000 milesWA

I WAS IN MOTION ON A HIGHWAY AND THE RIGHT FRONT LOWER CONTROL ARM SEPERATED FROM THE STEERING! IT LEFT ME UNABLE TO STEER OR CONTRAL THE VEHICLE. AS PER PICTURES I LOOKED THIS UP ONLINE AFTER THE ALMOST LOST MY LIFE BREAKDOWN , AND FOUND THERE HAS BEEN KNOWN PROBLEM OF THIS. AND THERE IS NO RECALL? NOT COOL.

Engine
Filed Nov 15, 201682,000 milesCA

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING AT ANY SPEED, THE ENGINE SHUT OFF WITHOUT WARNING. THE VEHICLE RESTARTED INTERMITTENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 04V289000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

Fuel/Propulsion System
Filed Aug 29, 2016179,000 milesMD

SMELL GAS IN AND OUT SIDE OF VEHICLE. FUEL LEAKING FROM THE GAS TANK DUE TO RUSTED LINES.

Electrical System
Filed Aug 27, 201640 milesPA

WHILE IN MOTION ONLY, A ENGINE LIGHT ACCOMPANIED BY A REDUCED ENGINE POWER ENGAGES MAKING THE VEHICLE UNMANAGEABLE TO RESPONSE AND CAUSE THE VEHICLE TO STALL.

Fuel/Propulsion System
Filed Jul 21, 201610 milesMS

I HAVE NOTICE MY TRUCK USE MORE GAS NOW AND I'M SMELLING GAS THE GAS READS LOW LIGHT COMES ON BUT I HAVE GAS IN THE TRUCK TOOK IT TO A SHOP AND I WAS TOLD ALL ENVOYS HAVE THIS ISSUE AND I NEED TO CONTACT THIS COMPANY IF I'M IN PARK THE TRUCK ON OR RIDING DOWN THE ROAD THE SMELL OF GAS IS LOUD AND THE GAS HAND MOVES TO EMPTY THEN BACK TO WHERE IT BELONGS I NEVER NOTICE GAS ON THE DRIVE WAY OR GROUND BUT WHEN THE SHOP PUTTGE TRUCK IN THE AIR YOU COULD SEE THE LEAK I HAVE BEING READING SO MANY REPORTS ON THE SAME PROBLEMS FROM ENVOYS GMC VECHILES ON MANY INTERNET SITES THIS IS MY ONLY VECHILE I'M ON A FIXED INCOME THIS PROBLEM IS ON GMC

Visibility/Wiper
Filed Apr 10, 2016128,000 milesVT

I RECENTLY PURCHASED MY ENVOY AND THE WIPERS WORKED MOST OF THE WAY HOME, THE PASSENGER SIDE STOPPED WORKING . THEN THE DRIVER SIDE WOULD NOT GO DOWN WHEN SHUT OFF. NOW WHEN I TURN THEM ON THEY HOP UP AND GO RIGHT BACK DOWN AND DO NOT WORK.

Fuel/Propulsion System
Filed Mar 4, 2016141,000 milesCA

TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING THE VEHICLE TO THE DEALER AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE OFF THE ROAD. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE FUEL PUMP WAS REPAIRED AND THE CONTACT WAS ADVISED NOT TO FILL THE TANK ABOVE HALF. WHEN THE CONTACT PLACED FUEL IN THE VEHICLE, IT LEAKED ONTO THE GROUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. UPDATED 04/21/2016*LJ *TR

Fuel/Propulsion System
Filed Feb 27, 2016IA

FUEL IS LEAKING OUT THE TOP OF TANK SOMEWHERE. CAN'T SEE EXACTLY WHEE WHILE RUNNING. DOESN'T RUN OUT WHEN VEHICLE IF NOT RUNNING.

Suspension
Filed Feb 11, 2016206,000 milesVT

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT THE LOWER CONTROL ARM CAMBER ON THE FRONT AND REAR TIRES WERE WORN DOWN ON MORE THAN ONE OCCASION CAUSING THE TIRES TO HAVE TO BE REPLACED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED WHERE IT WAS CONCLUDED THAT THE LOWER CONTROL ARMS NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS FAILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 206,000.

Fuel/Propulsion System
Filed Jan 23, 201669,950 milesIN

GM SPECIAL COVERAGE PROGRAM, 14423 TOLD REPAIR PART NOT AVAILABLE TILL MAY 2016 & IS A HAZARD TO DRIVE. GM'S SOLUTION TO PROBLEM SO THAT VEHICLE CAN BE DRIVEN TILL MAY IS TO NOT FILL FUEL TANK ABOVE ONE HALF. REFUSED DUE TO VEHICLE HAZARD & PERSONAL SAFETY. VEHICLE REMAINS AT GMC DEALERSHIP.

Engine
Filed Dec 29, 2015124,500 milesOH

WHILE DRIVING THE ENVOY AT ABOUT 45 MPH, A WARNING LIGHT SAYING "REDUCED ENGINE POWER" CAME ON SUDDENLY, THE CAR DROPPED DOWN TO ABOUT 20 MPH, AND THAT CONTINUES TO OCCUR. I CAN TURN OFF AND RESTART THE CAR, BUT THE PROBLEM RETURNS WITHIN A MINUTE AFTER DRIVING IT AGAIN. I STARTED INVESTIGATING WHAT THAT MEANS ONLINE, AND, AS WITH ANYTHING ELSE ON THE INTERNET, I SEE MANY OPINIONS, GUESSES, AND POSSIBILITIES. COULD BE A BAD SENSOR, BAD THROTTLE CONTROL, BAD WIRE CONNECTIONS, ETC. BUT THIS MUCH APPEARS CLEAR: (1) IT IS A GM PROBLEM, AND A VERY, VERY COMMON ONE. (2) IT IS A DANGEROUS PROBLEM. THIS SEEMS PRETTY OBVIOUS - THE CAR SUDDENLY LOSES SPEED AND EVIDENTLY SOMETIMES STALLS OUT ALTOGETHER. BUT HEARING ABOUT SO MANY OTHER PEOPLE'S SCARY EXPERIENCES JUST CONFIRMS THIS. (3) IT CAN BE DIFFICULT AND EXPENSIVE TO DIAGNOSE AND FIX. WHEN I THINK OF THESE FACTS, COUPLED WITH GM'S RECENT HISTORY, I IMMEDIATELY THINK "RECALL." THIS CERTAINLY APPEARS TO BE AN APPROPRIATE SITUATION FOR A MANUFACTURER TO STEP IN AND FIX THE ISSUE BEFORE MORE PEOPLE GET ANGRY WITH GM, GET HURT, OR GET KILLED. I CALLED THE DEALER WHO SOLD THE CAR (I AM THE SECOND OWNER), IN COLUMBUS, OHIO. I WAS TOLD THAT I CAN BRING IT IN FOR A DIAGNOSIS FOR $110. (GEE, THANKS - WOULDN'T HAVE THOUGHT OF THAT.) THE CUSTOMER REP LOOKED UP THE VIN AND SAID THAT THE VEHICLE WAS NOT ELIGIBLE FOR RECALL OR ANY SPECIAL POLICY. THEREFORE, I AM CONTACTING YOU IN HOPE THAT SOMETHING ELSE CAN BE DONE.

Exterior Lighting
Filed Nov 23, 2015188,000 milesVA

HEADLIGHT LOW BEAMS SUDDENLY TURNED OFF WHILE DRIVING DOWN THE ROAD AT NIGHT. THE FIRST TIME IT HAPPENED, THEY TURNED BACK ON AFTER A FEW SECONDS. THE NEXT YEAR IT HAPPENED, THEY STAYED OFF UNTIL PULLING OVER, TURNING OFF THE CAR AND RESTARTING IT. THIS PROBLEM HAS BEEN REPORTED BY OTHERS ON THE INTERNET, AND SEEMS TO BE RESTRICTED TO THE CHEVY TRAILBLAZER AND GMC ENVOY. THE REPORTED FIX IS TO REPLACE THE LOW BEAM RELAY.

Vehicle Speed Control
Filed Sep 13, 2015151,000 milesWI

VEHICLE LOSES POWER DRASTICALLY WHEN GOING UP ANY INCLINE. WAS GOING 65 AND SPEED DROPPED TO 35 GOING UP SLIGHT GRADE HILL.

Visibility/Wiper
Filed Sep 13, 2015151,000 milesWI

WHEN USING THE WIPERS, THEY WILL WIPE OK FOR A COUPLE OF SWIPES AND THEN GET STUCK AND SHIMMY DOWN THE WINDSHIELD. SOMETIMES THEY JUST STICK IN PLACE. IT DOESN'T MATTER WHAT SPEED WE GO OR IF WE ARE STOPPED.

Unknown or Other
Filed Sep 13, 2015151,000 milesWI

HAVE ISSUES WITH 4WD. VEHICLE DOES NOT WANT TO ENGAGE IN 4WD HI OR LOW. TRIED IN PARK & NEUTRAL WHILE PARKED AND ALSO WHILE DRIVING AT A LOW SPEED.

Exterior Lighting
Filed Aug 24, 201580,000 milesMN

TL* THE CONTACT OWNS A 2002 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE PASSENGER'S SIDE LOW BEAM HEAD LAMP FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE ELECTRICAL CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS AND THE CONTACT INDEPENDENTLY REPLACED THE HARNESS CONNECTOR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

Fuel System, Gasoline
Filed Aug 7, 2015101,250 milesOH

I SMELLED A STRONG ODOR OF GASOLINE WHILE THE VEHICLE WAS PARKED OUTSIDE MY RESIDENCE. PERFORMED A WALK AROUND INSPECTION AND FOUND NO VISIBLE SIGNS OF FUEL LEAKAGE. OPENED THE HOOD AND HAD NO VISIBLE SIGNS OF LEAKAGE. ENVOY IS HARD TO START BUT ONCE STARTED CONTINUES TO RUN WITH NO ISSUES. GASOLINE FUMES ARE EVIDENT IN THE CAB WHILE PARKED BUT DISPERSE WHEN MOVING DOWN THE ROAD. UPON STOPPING IN TRAFFIC, FUMES IMMEDIATELY BECOME VERY STRONG IN THE CAB. RESEARCHING ON LINE SIMILAR SITUATIONS, IT APPEARS THAT THERE IS A PROBLEM ON TOP OF THE GAS TANK. CHECKED UNDER THE ENVOY AND NOTICED SOME MINOR STREAKING ON THE TANK. I HAVE STOPPED DRIVING THE VEHICLE UNTIL I CAN GET THE VEHICLE REPAIRED. ASSUMING IT IS THE SAME FUEL PUMP EROSION ISSUE, THE ESTIMATED COST TO REPAIR IS BETWEEN $650 AND $900. MA 10/6 THE CONSUMER STATED AFTER REMOVING THE GAS TANK, HE ATTEMPTED TO REMOVE THE FUEL LINES FROM THE FUEL PUMP. THE METAL LINES BROKE OFF AT THE TOP OF THE FUEL PUMP AS HE ATTEMPTED TO REMOVE THE CLIPS HOLDING THE LINES ON TO THE FUEL PUMP. THE TOP OF THE FUEL PUMP AND THE ASSOCIATED METAL LINE WERE RUSTED BEYOND REPAIR. IT APPEARED THE METAL LINES AS PART OF THE FUEL PUMP WERE SPRAYING FUEL ON THE TOP OF THE FUEL TANK WHEN THE PUMP WAS RUNNING. THE DESIGN OF THE TOP OF THE TANK WITH THE FUEL PUMP PROVIDED A BOWL ON THE TOP OF THE TANK WHERE THE FUEL PUMP WAS LOCATED ALLOWING SALT WATER TO POOL ON TOP OF THE TANK DURING THE WINTER DRIVING SEASON. THE FUEL PUMP WAS REPLACED AND THE TAN

Complaints 1-50 of 487, newest first, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
200917000Routine
200877040Routine
20072195160Above average
20063529240High concern
20054883142Fatalities reported
20043672111Fatalities reported
2003394884Fatalities reported
2002 — this page48714122Fatalities reported
20015100Routine
200022100Routine
19999100Routine
199819200Routine
19971000Routine
19962000Routine
19951000Routine

Compare every Envoy year →

2002 GMC Envoy: questions buyers ask

Is the 2002 GMC Envoy a good car?

It is not among the Envoy years to avoid. Owners filed 487 complaints, against about 367 for a typical Envoy year. The most common complaint is about the engine (18%).

What is the most common problem with the 2002 GMC Envoy?

The engine: 89 of the 487 complaints (18%) are about it. Owners most often say it stalls (34%), loses power (17%) and sets off warning lights on the dash (10%). The typical report comes at 56,000 miles.

How many recalls does the 2002 GMC Envoy have?

14 safety recalls on file with NHTSA, the most recent filed Feb 26, 2007. The largest, 03V250000, covered 1,707,825 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2002 GMC Envoy problems start?

Half of the complaints that record an odometer reading came in before 65,000 miles. For the engine the midpoint is 56,000 miles.

Has NHTSA investigated the 2002 GMC Envoy?

Yes, 11 times. The latest, RQ17002 ("Loss of Headlights"), was opened Apr 24, 2017 and closed Mar 29, 2021.

Are there service bulletins for the 2002 GMC Envoy?

The manufacturer filed 650 technical service bulletins and other notices for it with NHTSA, most of them about the engine (120), the electrical system (92) and the transmission (67). They include a service campaign, General Communication, filed Aug 26, 2024. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

2 deaths reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 26, 2007. Source: NHTSA Office of Defects Investigation.