2002 GMC Envoy complaints

WE PURCHASED A $33,000 NEW VEHICLE IN OCTOBER. WE IMMEDIATELY NOTICED THE PASSENGER FRONT SEAT SEATBELT LOCKS THEN STARTS TO TIGHTENING AND NEVER UNLOCKS. I BROUGHT THE ISSUE TO THE SERVICE DEPARTMENT, THE NEW CAR SALES MANAGER, AND GMCS ATTENTION. DEAN CLOUD IN BENTLEYS SERVICE DEPARTMENT TOLD ME THAT THE SEATBELT IS DESIGNED TO LOCK SO A CHILDS SAFETY SEAT CAN BE PUT IN THE FRONT SEAT. I SHOWED HIM THAT THE VISORS IN THE CAR AND THE USERS MANUAL SAY NEVER PUT A CAR SEAT IN THE FRONT WITH THE AIR BAGS. HE SAID THAT THE PASSENGER MUST UNHOOK THE SEAT BELT EVERY FEW MINUTES THEN RECONNECT IT. I FIND THIS UNACCEPTABLE. THE DEALERSHIP IS PUTTING THE PASSENGERS IN THE VEHICLE IN AN UNSAFE AND ILLEGAL SITUATION BY TELLING THEM THE ONLY SOLUTION IS TO DISCONNECT THE SEATBELT WHILE THE VEHICLE IS IN MOTION. THE SEATBELT IN ITS CURRENT CONDITION IS CHOKING THE PASSENGERS, WHICH IS ALSO UNSAFE. THE SEATBELT NEEDS TO BE REPAIRED OR REPLACED. THE DIFFERENTIAL UNIT HAD TO BE REPLACED. THE BEARINGS DID NOT HAVE ENOUGH TOURQE (THAT IS WHT THE DEALER TOLD ME).*AK

VEHICLE STALLED IN STOP AND GO TRAFFIC. VEHICLE AT DEALERSHIP AT THIS TIME.*AK *SLC

MIRRORS WILL NOT HOLD PROGRAMED SETTINGS. WHEN STARTING THE VEHICLE, THEY HAVE TO BE RESET, WHEN CHANGING FROM ONE DIRECTION TO ANOTHER, THEY NEED TO BE RESET. MULTIPLE "SAVE" OF THE SETTINGS MAKES NOT DIFFERENCE. DRIVERS SEAT WILL NOT MOVE INTO THE EASY EXIT POSITION WHICH IS ALSO A PROGRAM FEATURE THAT IS NOT SAVED. MIRRORS GO SO FAR OUT OF DIRECTION THAT YOU EITHER LOOK AT THE PAVEMENT, THE SKY OR THREE LANES TO THE RIGHT OR LEFT.*AK

VEHICLE HAS STALLED TWICE AT 65 MPH. VEHICLE TAKEN TO DEALER 6 TIMES. DEALER REPLACED COMPUTER. *AK CONSUMER STATES VEHICLE IS EXPERIENCING ELECTRICAL PROBLEMS. AIR LEVEL SYSTEM DEFLATES EACH NIGHT, PART IS ON BACK ORDER. *SLC

TRANSMISSION DOES NOT SEEM TO DOWNSHIFT; LOUD FAN NOISE WITH LOSS OF POWER; HARD SHIFT INTO GEAR FROM START; MISSING REAR SEAT LATCH TO HOLD DOWN SEAT AND EASILY WOBBLES WHEN SHAKEN; HOOK FOR LATCH IS PRESENT BUT NO LATCH PRESENT SEEMS TO BE DESIGN FLAW. *AK

THE DRIVERS SIDE REAR SEAT BOTTOM CUSHION HAS 2 LATCH HOOKS PROTRUDING FROM THE FLOOR AND OPENINGS FOR 2 LATCHES BUT ONLY 1 LATCH IS INSTALLED. TOLD BY DEALER THAT ALL ENVOYS ARE THAT WAY. SEAT WOBBLES AND TIDER-TODDERS WHEN 1 PASSENGER SITS IN THE MIDDLE POSITION AND ANOTHER IN THE DRIVER'S REAR.*AK

SUSPENSION COMPRESSOR FAILURE ALLOWS REAR-END TO BOTTOM OUT CREATING POTENTIAL LOSS OF CONTROL. WITH THE COMPRESSOR GONE, THERE IS NO SHOCK ABSORPTION AT THE REAR.*AK

THERE ARE TWO LATCHES AT BOTTOM OF DRIVER'S SEAT FOR SECURITY. THERE IS A HOOK FOR TWO LATCHES, BUT THERE IS ONE THERE . DEALERSHIP IIS AWARE OF PROBLEM.*AK

MIRRORS ARE SELF ADJUSTING, AND WITHOUT PRIOR WARNING MIRRORS CAN ADJUST ANYWAY POSSIBLE. DEALERSHIP IS AWARE OF PROBLEM, BUT AT THIS TIME THERE IS NO SOLUTION. *AK

THE FOG LIGHTS NEED TO BE TURNED AT NIGHT TO HAVE TRAFFIC COMING FROM THE SIDES SEE YOU AND FOR YOU TO SEE WHAT IS IN THE PATH OF YOUR CAR.THE DALER SAYS THAY ARE OK BUT AGRES HE USES HIS FOG LIGHTS ON HIS GM CAR ALSO. *AK

WHILE DRIVING 75 MPH BRAKE LIGHT ILLUMINATED INDICATING A MALFUNCTION. VEHICLE THAN SHUT COMPLETELY DOWN, CAUSING LOSS OF ALL POWER. PLEASE PROVIDE VEHICLE INDENTIFICATION NUMBER, AND ANY FURTHER INFORMATION. *AK

TURNED IGNITION ON AND INSTRUMENTAL PANEL WAS COMPLETELY DEAD. THERE WAS NO ILLUMINATION. PLEASE PROVIDE VEHICLE INDENTIFICATION NUMBER, AND ANY FURTHER INFORMATION. *AK

TURNED IGNITION ON AND INSTRUMENTAL PANEL WAS COMPLETELY DEAD, THERE WAS NO ILLUMINATION. *AK *YH

WHILE DRIVING T 75MPH BRAKE LIGHT ILLUMINATED INDICATING A MALFUNCTION. VEHICLE THEN SHUT COMPLETELY DOWN, CAUSING LOSS OF ALL POWER. PLEASE PROVIDE VEHICLE IDENTICATION NUMBER, AND ANY FURTHER INFORMATION. *AK

WHILE OPERATING VEHICLE AT ABOUT 75 MPH IN FAST LANE VEHICLE LOST POWER, ALMOST CAUSING AN ACCIDENT. LOSS OF ENGINE POWER/ STEERING POWER, AND ONCE VEHICLE CAME TO A STOP. DASHBOARD ILLUMINATION SHOWED BRAKE CHECK VALVE DEFECT. *AK

VEHICLE IS SQUEALING ON FRONT PASSENGER SIDE. ALSO, TRANFER CASE IS DEFECTIVE. *AK

ANTENNA WAS BROKEN OFF @ THE DEALER, TOWING OR STORAGE COMPANY WHERE ALSO FLAT FRONT TIRE, DOOR DING, BUMPER DING, SHIFT BOOT BROKEN, CAR SQUEALS FROM THE FRONT RIGHT (VERY ANNOYING)

RECALL 01V126000; WHILE DRIVING 60-65 MPH CONSUMER LOST CONTROL OF VEHICLE, HIT CONCRETE MEDIAN, AND VEHICLE BOUNCED OFF MEDIAN AND HIT RIGHT GUARDRAIL. ALSO, VEHICLE CAUGHT ON FIRE, FIRE DEPARTMENT PUT OUT FIRE. VEHICLE WAS TOTALLED. FRONT LOWER CONTROL ARM WAS BROKEN, CONSUMER HAS PARTS FOR INSPECTION, PART OF BREAK WAS CLEAN, THE OTHER PART RUSTED THROUGH. CONSUMER CALLED GMC ABOUT RECALL ON THIS PART, WAS TOLD THIS VEHICLE WAS NOT AFFECTED. DUE TO VIN. *AK

TIRES ON FRONT OF VEHICLE HAD STEEL BELTS COMING OUT. ALSO, THERE WAS A RECALL ON VEHICLE WHICH DEALER DID NOT TELL CONSUMER. RECALL WAS TO INSPECT AND REPLACE FRONT LOWER CONTROL ARM BRACKETS. CONTACTED DEALER ABOUT TIRES AND DEALER URGED CONSUMER TO BRING VEHICLE IN. AFTER DEALER LOOKED AT TIRES, WOULD NOT LET CONSUMER DRIVE VEHICLE. DEALER STATED IT WAS UNSAFE. *AK THE CONSUMER REPORTED THAT THE FRONT TIRES WERE WORN EXCESSIVLY. THE DEALER REPLACED BOTH FRONT TIRES. MICHELIN SIZE 17, DOT NUMBER RM3KTD2CX. *YH

BOTH OUTSIDE MIRRORS EMIT AN IRRATATING HIGH-PITCHED WHISTLE WHEN EXCEEDING 45 MPH. DEALER SAYS THERE IS NO REMEDY AT THIS TIME. DEALER ALSO ADVISDED ME THAT GM IS AWARE OF THE PROBLEM BUT IS NOT SURE IF OR WHEN A REMEDY WILL BE DEVELOPED AND AVAILABLE. EXCESSIVE WIND NOISE IN GENERAL IS ALSO A CONCERN.*AK

AIR CONDITIONER FAILED. *YH

WHILE DRIVING, CAR SUDDENLY SHUT DOWN COMPLETELY WITH NO WARNING. SECOND PROBLEM: TRANSMISSION FAILED WHILE TOWING 3300 LBS OR LESS ON TWO SEPARATE OCCASIONS. *AK

WHILE DRIVING AT HIGHWAY SPEED OF 65 MPH VEHICLE COMMENCED TO SWAY ACROSS THE ROAD, LOST CONTROL, AND RAN OFF ROAD, CRASHING INTO SOME BRUSHES AND TREES. VEHICLE AT THE DEALER FOR REPAIRS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

VEHICLE HAS STALLED IN TRAFFIC FIVE TIMES WHILE TRAVELING BETWEEN 55 AND 60 MPH. DEALERSHIP HAS EXAMINED VEHICLE, AND COULD NOT REPRODUCE THE PROBLEM. *AK VEHICLE ALSO STALLED ONCE WHILE AT IDLE AND IN PARK. DEALERSHIP HAS REPLACED COMPUTER WITH NO SIGNIFICANT IMPROVEMENT, VEHICLE HAS BEEN SEEN BY DEALER SIX TIMES. NLM

ENGINE DIES WITH NO NOTICE AT HIGHWAY SPEEDS (TWICE WITHIN 500 MILES). *AK

SERVICE ENGINE LIGHT ILLUMINATES, ENGINE COOLING FAN ENGAGES, ENGINE POWER GREATLY REDUCES AND TRANSMISSION SHIFTS IMPROPERLY. LOUD NOISE FROM COMPUTER CONTROLLED ENGINE COOLING FAN. VEHICLE WILL NOT ACCELERATE OR SHIFT PROPERLY WHEN DRIVING WITH FAULT. FAN CLUTCH REPLACED, COMPUTER PROGRAMMING CHANGED WITH NO SUCCESS OF FIXING PROBLEM. GMC REFUSES TO BUY BACK VEHICLE. DEALERSHIP INDICATES THIS PROBLEM IS OCCURRING ON ALL 2002 GMC ENVOY'S AT VARYING LEVELS MINE BEING WORSE CASE. VEHICLE IS UNSAFE FOR USE IN ANY TRAFFIC SITUATION AS THE PROBLEM MANIFEST ITSELF RAPIDLY WITH SEVERE LOSS OF ENGINE POWER, LOUD NOISES FROM ENGINE AND POOR SHIFTING AND ACCELERATION.*AK

WHEN DRIVING AND WITHOUT ANY PRIOR WARNING VEHICLE SUDDENLY STALLED, CAUSING LOSS OF ALL POWER. PROBLEM HAS OCCURRED FIVE TIMES SINCE PURCHASE DATE. CONSUMER HAS CONTACTED DEALER.*AK CONSUMER STATES AFTER EACH FILURE, VEHICLE DOES NOT SHIFT PROPERLY, THE ENGINE MUST REACH A HIGH RPM TO SHIFT TRANSMISSION, EVEN AFTER SHIFTING ENGINE, THE TRANSMISSION MAKES AN EXCESSIVE NOISE, VEHICLE ACTS IF THOUGH IT IS PULLING HEAVY LOAD, SYMPTONS PERSIST FOR 40 TO 50 MILES AFTER FAILURE.*JB

POWER STEERING RACK FAILED AT HIGHWAY SPEEDS, MAKING IT DIFFICULT TO STEER VEHICLE. DEALER HAS INSPECTED VEHICLE AND DETERMINED THAT STEERING RACK WOULD NEED TO BE REPLACED.*AK THERE WAS A LOUD NOISE DUE TO NO FLUID IN THE POWER STEERING RESERVOIR. REAR DIFFERENTIAL LEAKS. DRIVER SIDE FRONT AND REAR DOORS RATTLE AND FLEW OVER LARGE BUMPS. INTERIOR COURTESY LIGHTS DO NOT COME ON WHEN PASSENGER SIDE DOOR IS OPEN. *SLC

AT CERTAIN TIMES FELT VEHICLE WAS TILTING TO LEFT WHEN PASSING ANOTHER VEHICLE. ALSO, WHEN MAKING A SUDDEN MOVE OR CONTINOUS CURVING VEHICLE FELT IT WAS TILTING.*AK THE DEALER HAS USED FAULTY PARTS AT THE TIME OF FIXING THE RECALL CAUSING THE VEHICLE TO TILT TO LEFT SIDE. *YH

WHEN ATTEMPTING TO MAKE A LEFT OR RIGHT HAND TURN A GRINDING SENSATION IS FELT IN WHEEL. DEALER HAS BEEN CONTACTED FOR THIS PROBLEM. AFTER VEHICLE WAS INSPECTED CONSUMER WAS TOLD THAT TWO PARTS OF ENGINE ARE RUBBING TOGETHER, CAUSING FRICTION IN ENGINE. DEALER IS REFUSING TO REMEDY PROBLEM AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS.*AK

CONSUMER WAS NOTIFIED REGARDING RECALL 01V126, HOWEVER NO REPAIRS HAVE BEEN MADE, CONSUMER DOES NOT WANT VEHICLE BACK. *SLC

CONSUMER IS NOT SATISFIED ABOUT HOW RECALL REPAIR (01V126000) WAS HANDLED, HE HEARD THE RECALL INFORMATION ON THE NEWS, BUT JUST TO CONFIRM THAT HE HAD HEARD CORRECTLY HE CONTACTED HIS DEALERSHIP BUT WAS TOLD THEY KNEW NOTHING OF A RECALL SO CONSUMER CONTINUED TO DRIVE VEHICLE THAT SAME DAY, THE NEXT DAY CONSUMER RECEIVED A CALL FROM DEALERSHIP ABOUT THE RECALL AND ADVISED CONSUMER TO NOT DRIVE VEHICLE AND THE VEHICLE WOULD BE TOWED IN AND A RENTAL CAR WOULD BE SUPPLIED AT NO CHARGE TO THE CONSUMER, HOWEVER CONSUMER STATES HE WAS INCONVENIENCED DUE TO THE FACT DEALERSHIP KEPT HIS VEHICLE FOR OVER 3 WEEKS. *JB

CONSUMER RECEIVED RECALL FOR LOWER CONTROL ARM THAT WAS BREAKING AND CAUSING LOSS OF VEHICLE CONTROL. DEALER HAS VEHICLE FOR 24 DAYS SO FAR BECAUSE MANUFACTURER HAS NO PARTS. *AK

CONSUMER RECEIVED RECALL NOTIFICATION (01V126000) CONSUMER STATES TO DATE, COMMUNICATION OF THE NATURE OF THE PROBLEM, THE PROPOSED CORRECTIVE MECHANISM, AND THE TIME TABLE FOR REPAIRS HAVE BEEN INADEQUATE. *JB

CONSUMER STATES HE RECEIVED A CALL FROM DEALERSHIP TO CEASE DRIVING VEHICLE DUE TO SAFETY ISSUE (RECALL 01V126000). *JB

MANUFACTURER/DEALERSHIP ARE NOT GIVING A DATE AS TO WHEN A REPAIR SOLUTION WILL BE AVAILABLE FOR VOLUNTARY RECALL REGARDING LOSS OF CONTROL/STEERING. *AK RECALL NUMBER IS 01V126, CONSUMER STILL HAS NOT HAD RECALL REPAIRS, DEALER WILL NOT SET A DATE AND SAID REPAIRS COULD HAPPEN IN 2 DAYS OR 2 YEARS, CONSUMER WAS TOLD HE WOULD HAVE TO PAY. *SLC

REAR SEAT BRACKET STICKING OUT BETWEEN BOTH SEATS. *YH