Gillig LLC: Steering › Hydraulic Power Assist › Pump
Gillig LLC reported this defect to federal regulators on Jul 2, 2020 and put the number of vehicles at risk at 531. The repair is free for as long as the recall stands.
The defect
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.
The risk
A loss of power steering assist may increase the risk of crash.
The remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Gillig Low Floor | 0 | 14 | 0 | 0 |
| 2019 Gillig Low Floor | 1 | 12 | 0 | 0 |
| 2018 Gillig Low Floor | 0 | 13 | 0 | 0 |
| 2017 Gillig Low Floor | 0 | 15 | 0 | 0 |
| 2016 Gillig Low Floor | 1 | 20 | 0 | 0 |
| 2015 Gillig Low Floor | 0 | 19 | 0 | 0 |
| 2014 Gillig Low Floor | 1 | 23 | 0 | 0 |
| 2013 Gillig Low Floor | 0 | 17 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V392000.
Full record for the 2020 Gillig Low Floor → · Recalls carrying a do-not-drive advisory → · Where this data comes from →