Filed Mar 7, 20033,674 vehiclesSouthern Comfort Conversions
Defect. CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Risk. THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy. DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Apr 26, 2022GA
I was driving my truck and it began vibrating; shortly thereafter it was running as if half the engine was working , with a loss of power. I pulled the fuel filter and there was trash all in the filter. I bought another filter and replaced it and ran the truck again and it was working fine. Shortly thereafter the same thing happened again, loss of power, running like half the engine was working and then stalled. After a few minutes it started up but ran terrible. I got it home. I pulled the fuel filter and it was loaded with trash again. I called the Ford dealer and spoke to a mechanic and he advised he has fixed numerous trucks like mine and the gas tank was deteriorating from the inside and clogging my fuel filter. He said there is a recall for the truck and that the fuel tank needs to be replaced. Please help me as this truck only has 75,000 miles and is like brand new, garage kept and well taken care of. Thank you for your time in this matter and I look forward to hearing from you soon.
Engine
Filed Jan 14, 2015119,000 milesUT
DRIVING ON THE FREEWAY A SPARK PLUG CAME OUT OF THE ENGINE CAUSING THE VEHICLE TO SHAKE AND LOOSE POWER. THE DEALER AND A SHOP I TOOK THE VEHICLE TO STATED THAT THIS IS A FREQUENT PROBLEM WITH THIS ENGINE. *TR
Steering
Filed Sep 25, 2014134,549 milesCT
WHILE BACKING INTO MY TRUCK STARTED MAKING A LOAD NOISE, IT WAS OBVIOUS IT WAS IN THE FRONT END. TRYING TO TURN THE STEERING WHEEL, IT WAS STUCK. STOPPED THE TRUCK, LOOKED UNDER THE FRONT OF TRUCK AT STEERING, I NOTICED THAT THERE WAS A HOLE IN THE FRAME, IT WAS THEN THAT I SAW THE STEERING LINK, AGAINST THE RIGHT CV AXLE. THE IDLER ARM HAD SOME HOW RIPPED OFF THE FRAME, LEAVING NA HOLE WHERE THE IDLER ARM WAS, THE FRAME OF THE TRUCK HAD WEAKENED, CAUSING THE METAL TO WEAKEN AND SEPARATE, THANK AGAIN FORD. *TR
Service Brakes
Filed Aug 24, 2014190,000 milesTX
FAILURE OF THE ABS MODULE HAS LED TO A NEAR MISS ACCIDENT THAT WAS AVOIDED VIA STEERING AROUND THE OBSTRUCTION INSTEAD OF BRAKING. THE OBDII MODULE IS THROWING CODE C1185 AS A PART OF THE FAILURE OF THE ABS CONTROLLER.. *TR
Vehicle Speed Control › Accelerator Pedal
Filed Apr 28, 2014212,003 milesWI
GAS PETAL STICKS AND WHEN PUSHED ON TRUCK ACCELERATES RAPIDLY, THIS HAPPENS WHEN STARTING OUT FROM A STOP AND DURING ALL DRIVING. *JS
Engine
Filed Mar 24, 2014206,000 milesSD
WAS DRIVING DOWN THE ROAD AT 35 MPH AND HEARD A POP THEN THE ENGINE STARTED TO RUN ROUGH. TOOK TO THE MECHANIC SAID THAT I HAD A BLOWN SPARK PLUG. *TR
Fuel System, Gasoline
Filed Feb 27, 2014154,000 milesKY
THROTTLE BODY LINKAGE "PLASTIC COVER CLAMSHELL" CRACKED IN HALF AT PLASTIC HINGE (OXIDIZED PLASTIC) . LOOSE PLASTIC COVER WEDGED OPEN THROTTLE FULLY CAUSING "DANGEROUS LIFE THREATENING" DRIVING STUCK AT FULL THROTTLE. I HAVE THE COVER AND PHOTOS IF YOU WANT ME TO SEND THEM. *TR
Engine
Filed Jan 29, 2014180,000 milesWI
A SPARK PLUG EJECTED FROM THE RIGHT SIDE HEAD OF THE ENGINE HEAD WHILE RUNNING DOWN THE HWY AT 60 MPH. THE HEAD MIGHT BE DAMAGED. I HAVEN'T HAD A CHANCE TO GET IT FIXED. BEEN A FORD TRUCK GUY ALL MY LIFE & I CAN'T BELIEVE FORD HASN'T ACCEPTED ANY RESPONSIBILITY OF ANY PORTION OR KIND FOR THIS. MY ESTIMATED EXPENSE TO REPAIR THIS IS $1,000 TO $3,000 DEPENDING ON ANY DAMAGE TO THE HEAD ETC.. I PAID $4200 FOR THE TRUCK IN APRIL OF 2013...IT IS IN VERY GOOD CONDITION & TO GOOD TO JUNK IN MY OPINION. BESIDES I CAN'T AFFORD TO BUY ANOTHER TRUCK SO I HAVE TO TRY TO FIX IT. THIS IS BEYOND DISAPPOINTING, IT IS A MAJOR BLOW TO THE BUDGET ETC. ETC. ETC...... *TR
Engine
Filed Oct 12, 201366,000 milesMA
SPARK PLUG EJECTED WHILE DRIVING ON HIGH WAY. THIS IS THE SECOND TIME A PLUG HAS EJECTED. THE FIRST TIME THE TRUCK HAD 39000 MILES, ORIGINAL FACTORY TORQUED SPARK PLUGS. *TR
Engine
Filed Aug 15, 2013192,000 milesWI
SPARK PLUG BLEW OUT OF ENGINE. THIS IS THE SECOND TIME IN A YEAR ON TWO DIFFERENT PLUGS. THESE ARE THE ORIGINAL PLUGS. *TR
Engine
Filed May 28, 2012111,943 milesTX
DRIVING ON HIGHWAY 30 MPH AND #3 SPARK PLUG BLEW OUT . *TR
Fuel System, Diesel › Storage › Tank Assembly
Filed Mar 29, 201295,000 milesNH
THE FUEL TANK STRAPS ON MY 2002 FORD F350 ROTTED OUT TO WERE THE FUEL TANK WAS HANGING ALL MOST HITTING THE GROUND, COULD HAVE BEEN A MAJOR DIESEL SPILL WITH 38 GALLON OF FUEL. *JS
Engine and Engine Cooling
Filed Dec 28, 2011163,000 milesMA
BLEW SPARK PLUG OUT OF HEAD WHILE ACCELERATING TO GET ON HIGHWAY. HAD GAS SPILL ON MOTOR. IT HAS THE 5.4 TRITON MOTOR. *TR
Engine and Engine Cooling
Filed Dec 20, 2011122,580 milesTN
MY TRUCK THREW A SPARK PLUG WHILE DRIVING DOWN THE ROAD. THIS IS THE SECOND TIME IT HAS DONE THIS AND THE SAME EXACT ONE AS BEFORE. *TR
Fuel System, Gasoline
Filed Jul 31, 2011148,000 milesIN
FUEL TANK STRAPS FAILED WHILE DRIVING RESULTING IN THE TANK DROPPING. THE FRONT OF THE TANK CONTACTED THE ROAD SURFACE RESULTING IN A LEAK AND SPILLING OF APPROXIMATELY 21 GALS OF FUEL ON THE ROAD. NO FIRE RESULTED BUT THE HAZMAT TEAM WAS REQUIRED TO CLEAN UP THE SPILLED FUEL. THE 2002 F 150 WAS TOWED TO A FORD DEALER FOR REPAIR. *TR
Fuel System, Other
Filed Jul 29, 2011124,592 milesFL
I HAVE A 2002 FORD F 150 XLT SUPERCREW WITH THE 139 INCH WHEELBASE. UPON ARRIVING HOME MY WIFE SAID SHE NOTICED SOMETHING HANGING BELOW THE TRUCK.. I WENT OUT TO INSPECT. THE FRONT FUEL TANK RETAINING STRAP WAS HANGING THERE. THE BOLT SIDE HAD ROTTED AWAY APPROXIMATELY 6 INCHES DOWN FROM TOP. REAR STRAP WAS INSPECTED AND SHOWED SIGNS OF RUST BUT STILL IN PLACE AND FUNCTIONING AS INTENDED..I HAVE MOVED THE VEHICLE INSIDE TO AVOID USING IT AND WILL ORDER NEW STRAP IN MORNING. I HAD HEARD FORD WAS LOOKING INTO THIS PROBLEM HAS IT BEEN RESOLVED ? DO I HAVE RECOURSE ? THANKS. *TR
Fuel System, Gasoline
Filed Feb 5, 2011102,000 milesMI
FUEL TANK STRAPS RUSTED AND BROKEN CAUSING TANK TO ALMOST FALL OUT
Engine and Engine Cooling
Filed Jan 12, 2011175,000 milesPA
SPARK PLUG BLEW OUT OF ENGINE WHILE DRIVING. *TR
Engine and Engine Cooling › Engine
Filed Dec 6, 200765,000 milesTX
I BOUGHT MY TRUCK UNDER THE ASSUMPTION THAT I WOULDN'T NEED TO DO A MAJOR TUNEUP UNTIL 100,000 MILES. PRIOR TO THAT, I HAD TO GET ONE AT 60,000 MILES, 3-5 MONTHS AFTER THAT ONE OF MY SPARK PLUGS SHOT OUT OF THE MOTOR, LEADING TO HAVING TO HAVE THE HEAD REPLACE. I RECEIVED NO REASONABLE EXPLANATION ON WHAT WOULD HAVE CAUSED THAT OR WHY WOULD IT HAPPENED. THE DEALERSHIP AND FORD WANTED TO CHARGE ME 3,600 DOLLARS TO FIX IT. I WAS WONDERING IF ANYONE ELSE HAD THIS PROBLEM WITH A FORD F150 OR HAD THERE BEEN SOME KIND OF RECALL? IF SO, IS THERE SOME KIND OF LEGAL ACTION I CAN TAKE AGAINST FORD FOR THIS . *TR
Electrical System › Ignition
Filed Dec 6, 200770,000 milesTX
WAS HAVING PROBLEMS STARTING THE VEHICLE. SOMETIMES IT WOULD START, SOMETIMES IT WOULDN'T. *TR
Engine and Engine Cooling › Engine
Filed Dec 5, 200798,000 milesKS
2002 FORD F150 5.4 LITER ENGINE 2 MONTHS AGO I HAD A SPARK PLUG THREAD FAILURE ON MY F150. IT COST 400.00 TO REPR THE VEHICLE SO THAT IT COULD BE DRIVEN. 1500 MILES LATER I HAVE ANOTHER THREAD FAILURE CAUSING ANOTHER PLUG TO BE SPIT OUT OF MY6 CYLINDER HEAD. I HAVE BEEN TOLD BY DEALERSHIPS AND MECHANICS THAT THIS IS A COMMON PROBLEM AND THAT I CAN REPLACE THE HEADS WITH NEW ONES BUT THAT THEY CAN NOT GUARANTEE THAT IT WOULD NOT HAPPEN AGAIN. OR I CAN HAVE BOTH HEADS REMOVED AND HAVE INSERTS MACHINED INTO THE HEADS TO PREVENT ANYTHING FROM FAILING AGAIN. THE COST OF THIS PROCESS IS 2200.00. I HAVE NOW SPENT 2600.00 ON THE ENGINE IN 2 MONTHS TIME DUE TO A IMPROPER MANUFACTURING OF THE HEADS THAT WERE MADE FOR THIS ENGINE. I WOULD LIKE TO SEE A DEFECT RECALL MADE ON THE HEADS AND POSSIBLY BE REIMBURSED FOR SOME OF THE EXPENSE. *TR
Engine and Engine CoolingFire
Filed May 30, 200775,000 milesWA
I WOKE UP LAST WEEK TO THE SOUND OF A CAR ALARM. I LOOKED OUTSIDE AND THE FRONT OF MY FORD F 150 WAS ENGULFED IN FLAMES. IT WAS SO HOT THE TIRES MELTED INTO THE DRIVEWAY. WE HAD NOT DRIVEN THE TRUCK IN SEVERAL DAYS. IT APPEARS THE FIRE STARTED IN THE ENGINE AS THE ENTIRE FRONT OF THE VEHICLE IS INCINERATED. *TR
Engine and Engine Cooling › Engine › Gasoline
Filed Sep 28, 200547,345 milesNH
FORD TRITON V8 SPARK PLUG BLEW OUT OF HEAD 2002 F250. *NM
Power Train › Automatic Transmission
Filed Apr 25, 200534,000 milesMO
WE HAVE OWNED OUR 2002 F150 4 DOOR TRUCK FOR 5 MONTHS NOW PURCHASED IN DEC 04', WE HAVE 34,000 MILES ON THIS TRUCK WHICH WAS PURCHASED USED. ON SATURDAY 4/23/05 OUR TRANSMISSION COMPLETELY SLIPPED OUT LEAVING US NO POWER ON A BUSY, HILLY, COUNTRY ROAD. THE TRUCK'S RMP'S WOULD GO UP HOWEVER, THE TRUCK WAS NOT GAINING SPEED ONLY LOSING SPEED, WE ARE VERY LUCKY THAT NO ONE CAME OVER THE HILL, OR THIS WOULD HAVE CAUSED A MAJOR WRECK. ONCE WE GOT US AND VEHICLE TO SAFETY WE CALLED OUR FORD DEALERSHIP CHUCK ANDERSON FORD, WHO TOLD US TO HAVE IT TOWED IN. HOWEVER, THEY WOULD NOT COVER THE TOW SINCE IT WAS OUT OF WARRANTY. THE VEHICLE EVIDENTLY WENT OUT OF WARRANTY ON FEB. 14TH OF THIS YEAR 2005. I DON'T BELIEVE A TRUCK WITH ONLY 34,000 MILES ON IT SHOULD HAVE A TRANSMISSION BLOWN IN IT. WE THEN HAD THE TRUCK TAKEN TO THE DEALERSHIP. I HAVE SPOKEN WITH THE DEALERSHIP TODAY, WHICH WE WE'RE TOLD WE WOULD HAVE TO COVER THE DEDUCTIBLE OF $400/500.00 FOR THIS REPAIR. THEY ARE NOW TEARING THE TRANSMISSION APART. *AK
Steering › Column
Filed Apr 24, 200545,586 milesCA
NO WARNING-UPON ATTEMPT TO ENGAGE SHIFT SELECTOR INTO "R", THE ENTIRE SHIFT SELECTOR BROKE IN HALF AT THE SHAFT CONNECTION INSIDE THE COLUMN . THE STRUCTURE APPEARS TO HAVE BEEN MANUFACTURED FROM A MATERIAL OFTEN REFERRED TO AS "POT-LEAD". HAD TO HAVE VEHICLE TOWED HOME AT MY PERSONAL EXPENSE. COULD NOT DISENGAGE TRANSMISSION FROM THE "PARK" POSITION AND COULD NOT REMOVE THE IGNITION KEY. *JB
Power Train › Driveline
Filed Feb 26, 2004PA
VIBRATION IN DRIVETRAIN AT HIGHWAY SPEED (BETWEEN 65 -75 MPH). ONLY HAPPENS WHEN TRUCK IS UNDER POWER. AS SOON AS YOU REMOVE YOUR FOOT FROM THE PEDAL, THE VIBRATION GOES AWAY. DRIVE SHAFT WAS REPLACED OVER 6 MONTHS AGO, BUT THAT DID NOT FIX THE ISSUE.*AK
Power Train
Filed Feb 19, 200440,000 milesCA
DUE TO A DESIGN FLAW IN THE FORD 5.4 ENGINE MY 2002 HARLEY F-150 BLEW A SPARK PLUG LAST WEEKEND (2/15/04). FORD IS ONLY WILLING TO REPLACE THE ONE HEAD WITH THE NEWLY DESIGNED HEAD (AND THAT IS COSTING ME $500 BECAUSE MY TRUCK HAS 40,000 MILES). IT'S A KNOWN DESIGN FLAW AND HAS HAPPENED TO MANY OWERS WITH LESS THAN 10,000 MILES. FORD NEEDS TO STAND BEHIND THEIR PRODUCT.
Engine and Engine Cooling
Filed Jan 15, 200477,249 milesAZ
EXCESSIVE EXHAUST SMOKE. POOR PERFORMANCE.
Unknown or Other
Filed Jan 15, 200426,780 milesTX
WE NOTIFIED THE DEALER OF THE PAINT CRACKING AND FAILING AFTER HAVING THE VEHICLE ONLY A YEAR AND HALF. THEY FIRST STATED THAT THE TRUCK HAD OBVIOUSLY HAD SOME TYPE OF REPAIR WORK DONE, BUT AFTER RESEARCHING IT IN THE ENTERNAL DATA BASE FOUND THAT WAS NOT THE CASE, AND IT WAS IN FACT A PAINT FAILURE. THEY HAVE ALSO STATED THAT THEY WILL CORRECT THE EFFECTED AREAS. OUR PROBLEM IS THAT THE EFFECTED ARES ARE HALF OF THE TRUCK, AND THEY ARE NOT WILLING TO REPAINT THE ENTIRE VEHICLE. WE HAVE A MAJOR PURCHASE OF A $30,000.00 TRUCK, AND NOW HALF OF IT IS GOING TO BE BE SHADE OF BLACK AND THE REST WILL BE ANOTHER. I CAN SEE THEM NOT REPAINTING IF IT WAS SOMETHING WE HAD DONE TO CAUSE THIS AND IT BEING COVERED UNDER WARRANTY, BUT THIS IS NOT THE CASE. I HAVE OWNED NOTHING BUT FORD PRODUCTS SINCE BEING ABLE TO PURCHASE A CAR, AND I AM TOTALLY DISHEARTENED WITH THEIR LACK OF CARING. CARS ARE NO LONGER A SMALL PURCHASE... THEY ARE EXPENSIVE AND A HUGE INVESTMENT. I DON'T BELIEVE THAT THEY SHOULD BE ABLE TO GET AWAY WITH SUCH THINGS... THIS IS A FACTORY PROBLEM AND THEY SHOULD BE DOING EVERYTHING WITHIN THEIR POWER TO CORRECT THE VEHICLES TO THE CUMSTOMERS SATISFACTION. THANK YOU FOR YOUR TIME. BRIAN AND TAMMY REAGAN MANSFIELD, TEXAS 2002 F150 FX4 EXTENDED CAB - BLACK
Engine and Engine Cooling › Engine
Filed Nov 12, 2003MS
TRUCK EXPERIENCES A "ROUGH IDLE" AT ALL CONDITIONS WHERE ENGINE IS IDLING.
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module
Filed Nov 3, 200347,000 milesCA
I HAVE A 2002, FORD F150, V-6, SUPER CAB,XLT, WITH 47000 MILES. THE ABS LIGHT CAME ON. A FORD SPECIALIST HAS IT DIAGNOSED AS A FAILED ABS COMPUTER MODULE (WHICH CURRENTLY IS A ONE PIECE MODULE). IT NEEDS TO BE REPLACED WITH A NEW REDESIGNED - MODULE CONSISTING OF 3 PARTS - . THIS REPAIR IS VERY COSTLY IN PARTS - OVER $ 900.00. IT DOES NOT AFFECT REGULAR BRAKING AND I ASSUME THAT ABS - BRAKING IS DISABLED AT THIS TIME (DID NOT HAVE TO USE IT SO FAR). IT SEEMS TO ME, THAT THE ABS MODULE IS A BAD DESIGN BY FORD AND THEREFORE IS NOT USED AGAIN IF IT FAILS. IF YOU GET MORE REPORTS LIKE THIS PLEASE INVESTIGATE AND CONSIDER A RECALL INITIATIVE....THANK YOU........KLAUS-PETER MEINHARD. *LA
Vehicle Speed Control › Cruise ControlCrash
Filed May 20, 200319,889 milesIN
CRUISE CONTROL WAS ON AS WE PROCEEDED UP A HILL. WHEN DRIVER TRIED TO DISENGAGE THE CRUISE CONTROL IT WOULD NOT DISENGAGE. ENGINE CONTINUED TO EXCEL, GOING FASTER. IT REACHED SPEEDS OF ALMOST 80 MPH. HITTING BRAKES WOULD NOT STOP CRUISE CONTROL, NOR SLOW THE VEHICLE. *NLM
Engine and Engine Cooling › Engine
Filed Mar 17, 200315,000 milesWA
I MADE A TRIP TO CALIFORNIA AND RIGHT BEFORE I LEFT I HAD THE OILS CHANGED ON MY TRUCK. MY TRUCK HAD ABOUT 15,000 MILES ON IT. THE TRIP WAS 1,000 MILES ROUND TRIP AND IT USED 2 1/2 QUARTS OF OIL. I TOOK IT TO THE DEALER AND WAS TOLD THAT IT WAS NORMAL TO USE THAT MUCH OIL. AND THEY CHANGED THE OIL TO A DIFFERENT WEIGHT TO DO A TEST ON OIL CONSUMPTION. IT STILL USES OIL AND NOW THE MOTOR SMOKES WHEN YOU FIRST START IT UP. AND IF IT SITS FOR A COUPLE OF DAYS IT WILL KNOW LOUD WHEN YOU START IT. THE FOR D DEALER SAID THIS IS NORMAL. *NLM
Unknown or Other
Filed Feb 27, 200331,750 milesMD
I AM TRYING TO FIND OUT IF THERE ARE ANY RECALLS OR TECHNICAL SERVICE BULLETINS ON THE FOLLOWING VEHICLE. 2002 FORD F150 SUPERCREW 4 - WHEEL DRIVE. THIS VEHICLE SEEMS NOT TO BE LISTED IN YOUR DATA BASE. *JB
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 7, 2003. Source: NHTSA Office of Defects Investigation.