Owners filed 6 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 8 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine
2
0
0
0
Service Brakes
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Engine and Engine Cooling › Engine › Diesel
1
0
0
0
Engine and Engine Cooling
1
0
1
0
8 safety recalls
Part 573 reports
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)15V175000
Filed Mar 25, 20156,322 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain model year 2011-2015 Ford F-350, F-450, and F-550 trucks manufactured February 22, 2010, to January 30, 2015, and equipped with ambulance or fire engine preparation packages. The affected vehicles may detect an incorrect Exhaust Gas Temperature Sensor (EGT) fault indicating that the vehicle is too hot, causing the engine management system to shut down the engine and prevent its immediate restart.
Risk. Engine shut down and a subsequent cool down period may delay medical treatment or assistance to those needing it, increasing their risk of injury.
Remedy. Ford will notify owners, and dealers will update the Powertrain Control Module (PCM) software, free of charge. The recall began on April 22, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S09.
Equipment14V360000
Filed Jun 23, 201410 vehiclesPalfleet Truck Equipment Company, Llc
Defect. Palfleet Truck Equipment Company, LLC (Palfleet) is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 super duty vehicles modified by Palfleet and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy. Palfleet will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 29, 2014. Owners may contact Palfleet customer service at 1- 502-376-2458.
Equipment14V328000
Filed Jun 13, 201421 vehiclesIowa Mold Tooling Co., Inc.
Defect. Iowa Mold Tooling Co., Inc. will notify owners and dealers to inspect the Muncie PTO pressure switch to determine if it is from the range of defective switches and if required, remove the pressure switch assembly and put a plug in the port where the PTO switch had been installed. This switch was never being utilized. This will be done free of charge. The recall is expected to begin in mid-July 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy. Iowa Mold Tooling Co., Inc. will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began on July 28, 2014. Owners may contact Iowa Mold Tooling Co., Inc. at 1-800-247-5958.
Equipment14V327000
Filed Jun 12, 201410 vehiclesStahl
Defect. Stahl is recalling certain model year 2009-2014 Ford F-350 Super Duty, F-450 Super Duty, and F-550 Super Duty vehicles modified by Stahl and equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy. Stahl will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. Owners may contact Stahl customer service at 1-800-277-8245, or Muncie at 1-800-367-7867.
Equipment14V379000
Filed Jun 10, 201416 vehiclesUtility Truck Equipment Company, Llc
Defect. Utility Truck Equipment Company, LLC (Utility Truck) is recalling certain model year 2010-2013 UTLI41A, 2011 UTLN41, and 2012 UTLN46 aerial trucks manufactured December 2010 to September 2013 equipped with certain Muncie Power Products PTO Assemblies installed on 2010-2013 Ford F-350, F-450 and F-550 vehicles. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy. Utility Truck will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began in June 2014. Owners may contact Utility Truck customer service at 1-254-857-8813.
Equipment14V382000
Filed Jun 10, 20144 vehiclesSomerset Welding & Steel, Inc.
Defect. Somerset Welding & Steel, doing business as J&J Truck equipment (J&J), is recalling certain model year 2009-2013 Ford F-350, F-450, and F-550 Super Duty chassis with 6.8L gasoline engines modified by J&J to be equipped with certain Muncie Power Products PTO Assemblies. In the affected vehicles, oil may leak from the PTO pressure switch onto a thermal blanket covering the exhaust.
Risk. The leaking oil may soak into the thermal blanket covering the exhaust, which when combined with heat from exhaust, may result in an increased risk of fire.
Remedy. Somerset will notify owners, and dealers will install a new pressure switch kit that moves the switch away from the exhaust system, free of charge. The recall began August 2014. Owner's may contact Somerset customer service at 1-800-777-2671.
Electrical System › Software11V128000
Filed Feb 24, 20118,022 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 2011 FORD F-150, F-250, F-350, F-450, F-550, EDGE, AND LINCOLN MKX TRUCKS MANUFACTURED FROM OCTOBER 25, 2010, THROUGH NOVEMBER 20, 2010. THESE VEHICLES WERE INSPECTED USING INTEGRATED DIAGNOSTIC SYSTEM (IDS) THAT HAD A CUSTOM SOFTWARE ROUTINE TO READ THE SUSPECT BODY CONTROL MODULE (BCM) SERIAL NUMBER. BASED ON THE SERIAL NUMBER THE BCM WAS EITHER NOT AFFECTED OR REPLACED. THE CUSTOM SOFTWARE ROUTINE WAS NOT READING THE CORRECT SET OF CHARACTERS, AND WAS NOT ABLE TO IDENTIFY A BCM THAT REQUIRED REPLACEMENT AFFECTED BCMS MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Risk. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH COULD RESULT IN A VEHICLE FIRE.
Remedy. DEALER WILL INSPECT THE BODY CONTROL MODULE AND IF NECESSARY REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 7, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
Structure › Body10V659000
Filed Dec 29, 201014,737 vehiclesFord Motor Company
Defect. FORD IS RECALLING CERTAIN MODEL YEAR 2011 F-150, F-250, F-350, F-450, F-550, EDGE AND LINCOLN MKX VEHICLES. DURING A SIX-DAY PRODUCTION PERIOD, THE SUPPLIER OF THE BODY CONTROL MODULE MANUFACTURED MODULES THAT MAY HAVE THE POTENTIAL FOR AN INTERNAL SHORT.
Risk. IF AN ELECTRICAL SHORT DEVELOPS, AN OVERHEATING CONDITION MAY OCCUR WHICH CAN RESULT IN AN UNATTENDED VEHICLE FIRE.
Remedy. DEALER WILL REPLACE THE BODY CONTROL MODULE IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 11, 2011. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
What owners reported
Newest filings
Engine
Filed May 18, 201815,000 milesIA
WHEN TRAVELING DOWN THE HIWAY,SOMETIMES YOU WILL LOSE POWER. YOU WILL FEEL A JERK. THE ENGINE IS STILL RUNNING BUT NO POWER TO THE WHEELS. PRETTY SCARY WHEN YOU ARE TRYING TO PASS A VEHICLE ON THE INTERSTATE. YOU TRY TO PULL OVER TO THE SIDE OF THE ROAD. YOU HAVE NO MEANS OF MOVEMENT. YOU CAN NOW TURN OFF THE VEHICLE AND PUT IT IN NEUTRAL AND RESTART THE ENGINE,YOU CAN NOW CONTINUE DOWN THE HIWAY UNTIL IT HAPPENS AGAIN. THIS HAS HAPPENED MULTIPLE TIMES. WE HAVE DRIVEN WITH OUR HORSE TRAILER DOWN TO ARIZONA 3 TIMES AND THIS HAS HAPPENED 3-4 TIMES EACH WAY. FORD DEALER WHERE PURCHASED HAS NO CLUE WHAT IS CAUSING THIS. THIS VEHICLE WAS PURCHASED BRAND NEW. WE HAVE HAD THIS PROBLEM SINCE NEW.
Fuel/Propulsion System
Filed Sep 16, 201698,000 milesWI
6.7 DIESEL FUEL INJECTOR HOLD DOWN CLAMP BROKE AND FUEL INJECTOR BLEW OUT OF CYLINDER HEAD SPRAYING FUEL ALL OVER ENGINE COMPARTMENT. VEHICLE WAS ALWAYS SERVICED BY AUTHORIZED FORD DEALERS PER SCHEDULE. VEHICLE IN MOTION ON HIGHWAY. HAS 98,000 MILES ON IT, BUT IS A FEW MONTHS OVER THE 5 YEAR POWERTRAIN WARRANTY. LOCAL FORD TECH SAYS ITS A COMMON PROBLEM FOR THIS ENGINE, AND FORD HAS RECOGNIZED IT AND IS MAKING ENGINEERING CHANGES TO REPLACEMENT PARTS. THIS MAY BE, BUT HAVING A HIGH PRESSURE FUEL SYSTEM BLOW APART ON THE ROAD IS NOT COMMON FOR ME. AND OF COURSE NO WARRANTY COVERAGE SO I HAVE TO COVER ALL COSTS. I HAVE NO NOTIFICATION FROM ANYONE ABOUT RECALLS OR TSBS EFFECTING THE VEHICLE.
Engine
Filed Jun 22, 201577,000 milesIN
TL* THE CONTACT OWNS A 2011 FORD F-450 SD. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING AND THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V659000 (STRUCTURE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
Service Brakes
Filed Feb 22, 201539,500 milesFL
TRUCK WAS PULLING MY 16K 5TH WHEEL CAMPER OVER THE PASSES BETWEEN MONTANA AND IDAHO IN TOW HAUL MODE UP AND DOWN. THESE ARE ONLY 4,200 FOOT PASSES BUT STEEP. USUALLY IN 6TH GEAR BUT SOMETIMES 4TH GOING 50-55; OIL TEMPS SHOW AS 220 TO 239 THEN THE BIG FAN KICKS IN TO COOL IT. ON ONE OF THE SMALLER PASSES, SHORTLY AFTER I CRESTED THE HILL THE TRUCK SHARPLY DOWN SHIFTED (I THINK IT SKIPPED 4TH AND WENT INTO 3RD. IMMEDIATELY THEREAFTER THE "CHECK ENGINE" LIGHT CAME ON, ?TOOL? EMBLEM SHOWED ON DASH, "LOW POWER" NOTICE SHOWED ON DASH, AND I BARELY HAD TIME TO GET HALFWAY OFF THE ROAD BEFORE I LOST POWER STEERING AND BRAKES. THIS COULD HAVE BEEN A HORRIFIC DISASTER ON JUST ABOUT ANY OTHER INTERSTATE HIGHWAY LOCATION, LET ALONE TWO LANE ROADS THAT WE HAVE BEEN WITH OUR TRUCK/TRAILER. AS IT WAS, IT WAS ONE VERY SCARY TEN SECONDS. I HAD NO POWER STEERING OR BRAKES. LATER I LEARNED THAT IF IT HAPPENS AGAIN THAT I SHOULD KEEP IT ABOVE 5 MPH TO GET OFF ROAD AND LINED UP, THEN STOMP ON BRAKES BECAUSE YOU ONLY HAVE ONE CHANCE. ON THE SIDE OF THE ROAD, "?CHECK ENGINE" LIGHT IS RED, BUT NO OTHER WARNING LIGHTS NOW. I CAN GET NO REVS OUT OF ENGINE. I TURN OFF KEY AND SHUT DOWN. CHECK FLUIDS UNDERNEATH, AND UNDER HOOD ALL IS WELL. TRY PHONE - NO COVERAGE. CLOSEST TOWN IS 16 MILES. RESTART ENGINE AFTER 5 MINUTES. IT WAS ABOUT 60 OUTSIDE AT THE TOP OF THE PASS, AND I CAN NOW REV ENGINE, BUT ENGINE LIGHT IS ON. HEAD TO TOWN, GET CELL COVERAGE ON NEXT RISE AND CALL AHEAD TO NEAREST FORD DEALER FOR
Engine and Engine Cooling › Engine › Diesel
Filed Mar 12, 201482,500 milesPA
TL* THE CONTACT OWNS A 2011 FORD F-450 SD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE ENGINE STALLED WITH AN ILLUMINATION OF THE WARNING INDICATOR. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS CONTRIBUTED TO A FAULTY EGT EXHAUST TEMPERATURE SENSOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 82,500. *TR
Engine and Engine CoolingFire
Filed Mar 16, 2012800 milesVA
VEHICLE FIRE. THE VEHICLE AND ALL WARNING LIGHTS WERE OFF WHEN THE FIRE STARTED. UPDATED 03/21/12 *BF UPDATED 04/30/12*BF UPDATED 05/09/12 *BF UPDATED 05/12/2012 *JS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 25, 2015. Source: NHTSA Office of Defects Investigation.