Filed Aug 3, 20073,600,000 vehiclesFord Motor Company
Defect. ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk. THIS COULD RESULT IN AN UNDERHOOD FIRE.
Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
Filed Apr 10, 20068,585 vehiclesFord Motor Company
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
Risk. THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. THE RECALL BEGAN ON APRIL 10, 2006. OWNERS MAY CONTACT FORD AT 1-800-392-3673. THIS IS A SUPPLEMENT TO A PREVIOUS RECALL CAMPAIGN (03V281).
Filed Mar 23, 200661,944 vehiclesPro-A Motors, Inc.
Defect. CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy. PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
Filed Aug 5, 20031,552,880 vehiclesFord Motor Company
Defect. ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS, THE UPPER BOLT ON THE DRIVER'S SIDE HIGH BACK SEAT, THAT ATTACHES THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME, COULD FRACTURE. IF THE BOLT FRACTURES AND DOES NOT JAM IN THE SEAT BACK FRAME, THE SEAT BACK MAY RECLINE UNTIL IT MAKES CONTACT WITH AN OBJECT BEHIND THE SEAT, SUCH AS THE SECOND ROW SEAT CUSHION.
Risk. THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE DRIVER SEAT UPPER BOLT WITH A METAL SPACER AND BOLT. IN ADDITION, SEATS WITH TUBULAR BACK FRAMES WILL HAVE THE FULLY THREADED LOWER RECLINER BOLT REPLACED WITH A PARTIALLY THREADED BOLT. OWNER NOTIFICATION BEGAN ON AUGUST 29, 2003. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
Filed May 22, 200113,000,000 vehiclesFord Motor Company
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. EQUIPMENT DESCRIPTION: FORD IS REPLACING ALL FIRESTONE WILDERNESS AT 15, 16, AND 17 INCH TIRES MOUNTED ON FORD TRUCKS AND SUVS. FORD REPORTS TREAD SEPARATION CAN OCCUR DUE TO A COMBINATION OF THE SENSITIVITY OF THE TIRE DESIGN TO STRESS, AGING, AND MANUFACTURING DIFFERENCES BETWEEN PLANTS. FORD IS REPLACING THESE TIRES TO PREVENT POSSIBLE PREMATURE TIRE FAILURE. VEHICLE DESCRIPTION: THE VEHICLES LISTED BELOW MAY HAVE BEEN ORIGINALLY EQUIPPED WITH FIRESTONE WILDERNESS AT TIRES OR MAY HAVE HAD WILDERNESS AT TIRES INSTALLED DURING THE FIRESTONE RECALL LAUNCHED IN AUGUST 2000. CERTAIN 1991 THROUGHT 2002 FORD EXPLORER CERTAIN 2001 THROUGHT 2002 EXPLORER SPORT, AND SPORT TRAC CERTAIN 1997 THROUGH 2002 MERCURY MOUNTAINEER CERTAIN 1991 THROUGH 2001 RANGER CERTAIN 1999 THROUGH 2001 EXPEDITION CERTAIN 1991 THROUGH 1994, AND 1997 MODEL YEAR F-SERIES CERTAIN 1991 THROUGH 1994 BRONCO NOTE: BOTH ORIGINAL EQUIPMENT AND REPLACEMENT TIRES ARE AFFECTED.
Risk. SHOULD THE TREAD SEPARATE AT HIGHWAY SPEEDS, A VEHICLE CRASH COULD OCCUR, POSSIBLY RESULTING IN PERSONAL INJURY OR DEATH.
Remedy. THE REPLACEMENT/REIMBURSEMENT PROGRAM FOR THIS CAMPAIGN EXPIRED ON MARCH 31, 2002. HOWEVER, CUSTOMERS CAN CONTACT FORD AT 1-877-917-3673 OR GO ON-LINE TO WWW.FORD.COM FOR POSSIBLE ASSISTANCE.
All 5 campaigns on file, newest first.
What owners reported
Newest filings
Electrical System
Filed Jul 24, 2025MN
Suspenion and or traction was and the electrical system didnt work good
Unknown or Other
Filed Nov 13, 201780,000 milesKS
REAR WINDOW HINGES FAILED ON ONE SIDE OF THE VEHICLE REQUIRING BOTH HINGES THAT HOLDS THE REAR WINDOW GLASS IN PLACE TO BE REPLACED. DEALER WAS ABLE TO REPAIR HINGES BUT THE REAR WINDOW IS NOW UNABLE TO BE OPENED DUE TO LATCH BEING DAMAGED BY HINGES AND DEALER INFORMED ME THAT THEY COULD NOT FIX THE LATCH THAT WAS ATTACHED TO THE REAR WINDOW. THEY REFERRED ME TO A GLASS REPAIR SHOP TO DO THE REPAIR.
Unknown or Other
Filed Oct 12, 2017155,000 milesCA
I WENT TO OPEN MY BACK WINDOW AND IT BROKE I HAVE HAD MANY OTHER PROBLEMS WITH MY SUV I WAS PARKED IN A PARKING LOT
Structure › Body
Filed Mar 31, 2017142,000 milesCA
REAR WINDOW EXPLODED OVERNIGHT WHILE PARKED IN DRIVEWAY. WE LIVE IN SOUTHERN CA AND IT WAS A RARE COLD NIGHT WITH LOWS IN THE 30'S. SECURITY CAMERA'S VERIFIED NO ONE OR NO OBJECT DAMAGED THE WINDOW. IT JUST EXPLODED WHILE PARKED THE GLASS WAS STREWN ACROSS A 3 CAR DRIVEWAY.
Structure › Body
Filed Mar 7, 2017FL
BODY MOUNTS HAVE DETERIORATED , MECHANICS I HAVE HAD LOOK AT THIS SAID , SHOULD NEVER HAPPEN , IS UNSAFE AND THEY SEE IT ALL THE TIME ON THIS YEAR AND MODEL ALSO HAVE LEARNED THAT THIS PROBLEM CAUSE WINDSHIELD TO CRACK WHEN I APPLIED HARD BREAKING.
Structure › Body
Filed Feb 8, 201789,000 milesCA
FORD EXPLORER CRACKED READ PANEL
Structure › Body
Filed Nov 19, 201677,816 milesCA
I NOTICED THE REAR WINDOW LIFT GATE WAS SLIGHTLY AJAR, SO I CLOSED IT, AND SUDDENLY THE HINGE BRACKET ON THE RIGHT SIDE, CONNECTING THE WINDOW AT THE ROOF, POPPED LOOSE, EXTENDING THE WINDOW LIFT SUPPORT, MAKING IT NOW IMPOSSIBLE TO CLOSE THE BACK LIFT GATE GLASS. I CHECKED INTO THE ISSUE, AND FOUND A RECALL, CAMPAIGN # 04V442000. THIS HINGE HAS NEVER BEEN REPLACED. I WANT TO HAVE THIS FIXED UNDER RECALL.
Electrical System
Filed Oct 29, 201667,000 milesFL
AFTER ADJUSTING STEERING WHEAL UP AND DOWN THE HARNESS WAS BROKEN DUE TO SHORT HARNESS UNDER DASH I DIDN'T NOTICE IT UNTIL THE ELECTRICAL SYS FAILED
Power Train
Filed Sep 13, 2015110,000 milesCA
THE TRANSMISSION OF OUR 2002 EXPLORER STARTED SLIPPING, JUMPING, JERKING' SURGING, REFUSING TO SHIFT, SHIFTING SLOWLY AND OTHER ASSOCIATED THINGS APPROXIMATELY 4 YEARS AGO. THERE IS NO CONSISTENCY, IT DOES IT WHENEVER IT WANTS, REGARDLESS OF THE SPEED, OUTSIDE TEMPERATURE, DRIVING DISTANCE. I FEEL FORD OWES ME A NEW, REDESIGNED TRANSMISSION WITH INSTALLATION. I WOULD LIKE TO KNOW WHAT FORD IS DOING ABOUT THE PROBLEM WITH THE TRANSMISSION WHICH WAS INSTALLED IN THIS MODEL AND YEAR EXPLORERS.
Latches/Locks/Linkages
Filed May 1, 201550,000 milesWA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT BOTH REAR INTERIOR CHILD LOCKS FAILED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER STATED THIS WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Vehicle Speed ControlFire
Filed Mar 23, 2015100,000 milesMI
DISPATCHED FOR CAR FIRE INSIDE GARAGE. 1213 ARRIVED AND REPORTED THE CAR WAS OUTSIDE, NEXT TO THE HOUSE, AND THE SIDING ON THE HOUSE WAS MELTING. 1281 ARRIVED AND ASSUMED COMMAND AT [XXX]. FIRE WAS NOW EXTENDING UP THE EXTERIOR OF THE NORTH SIDE OF THE STRUCTURE. A 2ND ALARM WAS REQUESTED AND CONSUMERS ELECTRIC WAS REQUESTED TO THE SCENE. THE HYDRANT WAS DIRECTLY BEHIND 1213. 1213 CREW STRETCHED A 1.75" HAND LINE AND EXTINGUISHED THE FIRE ON THE EXTERIOR OF THE HOUSE AND THEN THE FIRE INSIDE THE VEHICLE. 1211 CREW ASSISTED 1213 AND ALSO MADE CONTACT WITH ALL OCCUPANTS AND VERIFIED THAT NO ONE WAS INJURED OR MISSING. 1212 CREW WAS ASSIGNED INTERIOR. VENTILATION WAS REQUESTED FOR THE INTERIOR. FM HENSON ARRIVED ON SCENE AND WAS ASSIGNED INVESTIGATION. COMSTOCK 911 CREW WAS ASSIGNED TO ASSIST 1213 WITH EXTERIOR OVERHAUL. 1212 CONDUCTED INTERIOR OVERHAUL AND REPORTED MINOR CHARRING AT PEAK OF ROOF ON THE INTERIOR BUT NO FURTHER EXTENSION. EXTERIOR OVERHAUL WAS COMPLETED. FM HENSON DETERMINED THAT THE FIRE STARTED IN THE ENGINE COMPARTMENT NEAR THE FIREWALL AND MORE TOWARDS THE DRIVER SIDE. THIS VEHICLE HAS AN OPEN RECALL FOR A SPEED CONTROL DEACTIVATION SWITCH FIRE HAZARD. *TR
Engine
Filed Feb 7, 201580,000 milesWI
STARTED MY VEHICLE IT MADE A CLUNKING NOISE THEN DIED. THE TIMING CHAIN BROKE AND BROKE ALL THE VALVES OFF THE MOTOR. *JS
Structure › Body
Filed Feb 1, 2015116,677 milesNY
THIS IS THE SECOND TIME THIS HAS HAPPENED. MY REAR TAILGATE WINDOW EXPLODED. THE CAR HAD BEEN ON FOR ABOUT TEN MINUTES, WARMING UP. I LOADED MY ITEMS INTO THE CAR THROUGH THE TAILGATE WINDOW. WHEN I WAS DONE, I CLOSED THE WINDOW. BEFORE IT WAS EVEN CLOSED, THE WINDOW EXPLODED INTO THOUSANDS OF PIECES. THERE WAS GLASS ALL OVER. THE WINDOW WAS RECENTLY REPLACED AT THE FORD DEALERSHIP. *TR
Structure › Body › Tailgate › Hinge and Attachments
Filed Nov 4, 2014215,260 milesNC
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR GLASS HINGES WERE NOT ATTACHED TO THE TAILGATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,260.
Electrical System
Filed Sep 18, 2014VA
BRAKE LIGHTS AND TURN SIGNALS STOPPED WORKING. PROBLEM TRACED TO TILT STEERING AND MULTI-FUNCTION SWITCH WIRING HARNESS. BROKEN RETAINER CLIP ALLOWS WIRES TO BE PULLED FROM CONNECTOR BREAKING CONNECTION FOR BRAKE LIGHT AND TURN SIGNAL. ONCE TILT STEERING IS ENGAGED CONNECTION IS BROKEN AND WIRES DO NOT STAY CONNECTED AND LOSS OF BRAKE LIGHTS AND TURN SIGNAL IS THE RESULT. THIS COULD LEAD TO ACCIDENT, INJURY AND OR LOSS OF LIFE DUE TO POOR DESIGN. THE BRAKE LIGHT PROBLEM HAD ELUDED ME UNTIL I DID A GOOGLE SEARCH ON THE INTERNET WHICH RESULTED IN HUNDREDS, IF NOT THOUSANDS, OF PEOPLE ALL EXPERIENCING THE SAME PROBLEM. CALLING THE FORD DEALER AND PROVIDING THE PART NUMBER (E6DB14489DA) ON THE CONNECTOR PROVED FUTILE IN HAVING THEM EVEN IDENTIFY THE PART YET I WAS ABLE TO FIND THE PART ON THE INTERNET JUST BE A GOOGLE SEARCH. AT THIS POINT, I AM UNABLE TO LOCATE A REPLACEMENT PART SO I AM FORCED TO HOT GLUE THE WIRES INTO THE BROKEN CONNECTOR IN ORDER TO DRIVE MY VEHICLE. *TR
Structure › Body
Filed Jul 27, 201469,464 milesGA
REAR DOOR GLASS HATCH HINGES CAME OFF.THIS WAS MY WIFES VEHICLE DRIVEN VERY LITTLE UNTIL SHE PASSED AWAY 2009.THEN IT WAS DRIVEN EVEN LESS. BACK HATCH GLASS WAS NEVER USED AS FAR AS I KNOW. SHE ALWAYS USED THE METAL DOOR. I DROVE IT TO GROCERY STORE,PUT GROCERIES IN BACK USING LARGE DOOR. WHEN I GOT HOME I JUST GRABBED GLASS HATCH HANDLE BY MISTAKE,IT CAME OFF IN MY HAND.BOTH HINGES WERE BROKEN. I DON'T KNOW FOR HOW LONG,THE LATCH WAS ALL THAT KEPT IT IN PLACE.WHEN THE LATCH OPENED IT EXPLODED OUTWARD ,RESULTING IN BADLY DAMAGED PAINT AND BOTH REAR DEFROSTER WIRES TO BE TORN OFF GLASS.LUCKILY IT WAS ME AND NOT MY WIFE,COULD HAVE BEEN A LOT WORSE.LIFT CYLINDERS WERE SO STRONG I COULD NOT PUT IT BACK IN PLACE,HAD TO YELL FOR NEIGHBORS FOR HELP!HAD IT REPAIRED LOCAL FORD DEALER.TOLD ME ABOUT RECALL FOR MODELS EXCEPT SPORT.NO RECALL FOR IT.$150.50(NOT INCLUDING PAINT) FOR REPAIRS & 10 DAYS @ DEALER.IT NOW HAS 71,800 MILES GLASS HATCH NEVER USED,IT HAS BROKEN DRIVERS SIDE HINGE AGAIN.07/28/2014.HAVE NOT CONTACTED DEALER AGAIN AS OF THIS TIME. BUT I PLAN TO EXPRESS MY CONCERNS FOR SUCH INADEQUATE REPLACEMENT PARTS. ANY HELP WOULD BE APPRECIATED.THIS VEHICLE WAS PURCHASED NEW, NEVER ABUSED AND WELL MAINTAINED. *JS
Structure
Filed Jul 23, 201477,000 milesIL
WHILE OPENING MY REAR HATCH WINDOW TO LOAD GROCERIES I NOTICED THE TOP RIGHT HINGE HAD DETACHED FROM THE CAR, LEAVING THE GLASS HATCH HANGING BY A SINGLE HINGE. WHEN I GOT HOME I GOOGLED THE PROBLEM AND DISCOVERED RECALL #04S20 AND MENTIONED IT TO MY DEALER WHEN I TOOK MY CAR IN FOR SERVICING. THEY SAID MY CAR WAS NOT INCLUDED, SO I CALLED FORD AND THEY AGREED. EVEN THOUGH THE RECALL SPECIFIES "ALL FORD EXPLORER MODELS" THEY SAY MINE IS THE 2-DOOR "SPORT" EDITION AND SO ISN'T INCLUDED EVEN THOUGH THE HATCH IS IDENTICAL (I'VE OWNED BOTH). THIS IS AN EXPENSIVE REPAIR AND THIS IS THE 2ND TIME I'VE HAD THIS PROBLEM (THE OTHER HINGE BROKE 2 YEARS AGO). I'D APPRECIATE IT IF YOU COULD DETERMINE IF THE 2-DOOR MODELS ARE SUFFICIENTLY DIFFERENT THAT THEY CAN BE EXEMPTED FROM THIS RECALL, AND IF THEY SHOULD BE INCLUDED TELL ME HOW TO PROCEED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure › Body1 injured
Filed Dec 2, 2013120,000 milesLA
THE FORD EXPLORER SPORT HAS A REAR HATCH THAT INCLUDES A GLASS SECTION THAT HAS THE ABILITY TO BE OPENED TO LOAD ITEMS INTO THE TRUNK AREA OF THE VEHICLE. THREE SEPARATE TIMES THE REAR WINDSHIELD HAS BLOWN OUT AS IT HAS BEEN OPENED / CLOSED. THE REAR WINDSHIELD IS MADE OF TEMPERED GLASS AND WHEN IT BREAKS IT EXPLODES INTO THE PERSON OPERATING THE WINDOW. THERE HAS NOT BEEN ANY INJURIES BESIDES A FEW SMALL CUTS, BUT HAVING GLASS EXPLODE INTO A PERSON IS DANGEROUS. AFTER THE FIRST FAILURE THE GLASS WAS SIMPLY REPLACED. THE FIRST FAILURE OCCURRED AS THE REAR GLASS WAS OPENED. AFTER THE SECOND FAILURE, THE CAR WAS BROUGHT TO A FORD DEALERSHIP TO FIX THE ISSUE. THE SECOND FAILURE OCCURRED AS THE GLASS WAS CLOSED. THE THIRD FAILURE OCCURRED 12/1/2013, IT HAS YET TO BE FIXED. THIS MOST RECENT FAILURE OCCURRED AS THE GLASS WAS CLOSED. *TR
Visibility › Glass, Side/Rear
Filed Nov 6, 201389,100 milesNC
WHEN I OPEN THE BACK GLASS WINDOW, ONE HINGE BROKE OFF. I TRY TO SET THE WINDOW, THE OTHER HINGE BROKE. I HAVE TO TIE A ROPE TO KEEP THE GLASS FROM FALLING OFF. *TR I FIND ON LINE THERE IS A RECALL FOR 2002 - 2003 FORD EXPLORER LIFTGATE GLASS HINGE AND STRUT BRACKETS, NHTSA CAMPAIGN ID NUMBER: 04V442000. WHEN I CONTACTED FORD DEALER AND FORD COMPANY, THEY SAY MY VEHICLE VIN IS NOT COVERED BY THE RECALL. IF OTHER FORD EXPOLORERS ARE COVERED, WHY MY VIN IS NOT COVERED? IS IT BECAUSE THERE ARE FEWER FORD EXPLORER SPORT BUILT, AND LESS PEOPLE COMPLAIN ABOUT THE PROBLEM? I THINK THE RECALL SHOULD EXPAND TO COVER ALL EXPLORER BUILD IN 2002 - 2003.
Visibility/Wiper
Filed Sep 15, 2013280,433 milesTN
WHILE UNLOADING ITEMS FROM BACK I HAD THE HALF GLASS OPEN, AS I WALKED AWAY THE BACK GLASS JUST SLAMMED DOWN AND SHATTERED EVERYWHERE. *TR
Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Apr 6, 201371,000 milesNY
LIFT GATE WINDOW HINGE BROKE SCRATCHING THE PAINT AND HURTING MY HAND CATCHING IT SO IT WOULD NOT BREAK THE OTHER HINGE. CALLED FORD THE FIRST TIME THIS HAPPEN AND THEY SAY ITS NOT PART OF THE RECALL WHICH I CANT FIGURE OUT SINCE THIS IS THE THIRD TIME THIS HAS HAPPEN TO ME SINCE I'M THE OWNER OF MY 02 EXPLORER SPORT AND FOUND OUT THIS HAPPEN TO THE ORIGINAL OWNER ONCE.SOMETHING HAS TO BE DONE! I RESEARCH THIS ON LINE AND SEE MANY OTHER EXPLORER OWNERS WITH THE SAME PROBLEMS AND THE SAME STORY COME ON LETS DO SOMETHING ABOUT THIS!!!! *TR
Power Train
Filed Jan 15, 2013138,156 milesCO
WHEN TRYING TO SHIFT CAR FROM DRIVE INTO PARK, THE GEAR SHIFT LEVER BROKE OFF INSIDE THE STEERING COLUMN AND FELL OF IN MY HAND. THE CAR WAS STILL IN DRIVE AND I TURNED OFF THE IGNITION. THE KEY COULD NOT BE REMOVED AND THE CAR WAS TOWED TO THE DEALERSHIP. TO REPAIR THIS LINKAGE PART, THE ENTIRE STEERING COLUMN HAD TO BE REPLACED, AT A COST OF OVER $1800. I CALLED FORD TO REPORT THE INCIDENT AND WAS TOLD THAT THEY HAVE NO RECORD OF SOMETHING LIKE THIS EVER HAPPENING BEFORE. THEY SAID THEY WOULD ADD THE INCIDENT TO THEIR DATABASE. I TOLD THEM THAT I FELT THIS WAS A SERIOUS SAFETY ISSUE AND THAT THIS NEEDS TO BE REFERRED TO ENGINEERING OR QUALITY ASSURANCE FOR INVESTIGATION BEFORE SOMEONE GETS INJURED OR KILLED. I GOT THE IMPRESSION THAT FORD WAS NOT GOING TO DO ANYTHING WITH THIS INFORMATION. *TR
Structure › Body
Filed Aug 29, 201260,000 milesCA
PART# 2L2Z-98420A68-AA HINGE AND ATTACHMENTS FOR LIFTGATE BROKE 08/04-2008. RECALL CAMPAIGN#PE04045-PURCHASED ANOTHER HINGE FROM FORD PARTS DEPT. INVOICE# 216039 ON 08/04/2008-THEY DID NOT TELL ME THERE WAS A RECALL ON THIS PART ITEM- BOUGHT PART AND REPLACED IT MYSELF. 08/26-2012 THE OTHER HINGE BROKE AND CALLED 1-888-327-4226 AND WAS TOLD RECALL WAS OVER- THE FORD STORE NEVER TOLD ME THIS PART WAS RECALLED AND CHARGED ME $43.95. NOW THE OTHER SIDE OF THE HATCHBACK HINGE HAS BROKEN AND HAVE BEEN TOLD I HAVE TO PAY TO GET IT REPAIRED MYSELF AGAIN. NEVER RECEIVED ANY POSTCARD FOR RECALL NOTICE. THIS PART IS DEFECTIVE-BOTH HINGES HAVE BROKEN- I HAVE PAID FOR ONE HINGE AND REPLACED IT MYSELF AND DO NOT THINK I SHOULD HAVE TO REPLACE THE OTHER ONE ALSO AND SHOULD BE PAID THE $43.95 I PAID NOT EVEN COUNTING MY TIME AND LABOR AND FORD SHOULD PAY FOR THE OTHER SIDE SINCE THIS HINGE IS CLEARLY DEFECTIVE. *TR
Suspension
Filed Aug 22, 201270,000 milesTX
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE VEHICLE BODY MOUNT BUSHINGS WERE CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BODY MOUNT BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 78,000.
Structure › Body
Filed Mar 19, 201260,000 milesTX
BODY MOUNT BUSHINGS COMPLETE FAILURE. ALL MOUNTS FAIL. MOUNTS FALL COMPLETELY APART AND NOTHING LEFT EXCEPT FOR WASHERS AND BOLTS.THIS CAN CAUSES BODY TO MOVE ON FRAME..HAVE MADE FORD MOTOR AWARE BUT NO ACTION TAKEN. *JS
Visibility
Filed Oct 11, 201140,000 milesLA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR WINDOW HINGE WAS BROKEN. THE CONTACT STATED THAT THE FAILURE OCCURRED A TOTAL OF THREE TIMES PRIOR TO THE MOST RECENT FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE WINDOW HINGE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 40,000 AND THE CURRENT MILEAGE WAS 82,000.
Suspension
Filed Sep 7, 201190,500 milesFL
I JUST PURCHASED A USED 2002 FORD EXPLORER SPORT ON 08/06/2011 SO THAT I HAD A VEHICLE THAT I COULD TAKE THE KIDS ON CAMPING TRIPS. ON 09/04/2011 ON OUR WAY TO DAYTONA BEACH I NOTICED THE CAR WAS PUSHING AND SWERVING IN BOTH DIRECTIONS, I HAD JUST PUT BRAND NEW TIRES ON IT AND REPLACED BOTH THE UPPER CONTROL ARMS AND ALL 4 BALL JOINTS AND HAD AN ALIGNMENT DONE, I THOUGHT THAT IT'S A BIGGER VEHICLE THAN WHAT I'M USED TO AND HAD BEEN A SLIGHTLY WINDY. ON THE WAY HOME ON MONDAY 09/05/2011 IT WAS EVEN WORSE, I COULD FEEL THE BODY ROLLING THE CAR PUSHING ECT.. I PULLED OVER AND CHECKED THE FRONT SUSPENSION. THERE APPEARED TO BE NOTHING WRONG. I CRAWLED HOME A NERVOUS WRECK. WHEN WE UNLOAD THE CAR AT HOME I NOTICED THE CAR WAS SAGGING IN THE LEFT REAR.I CRAWLED UNDER THE VEHICLE. I NOTICED 2 BIG ISSUES, 1ST THE COIL SPRING IS BROKEN WERE LUCKY IT DIDN'T POP OUT AND SHRED A TIRE, AND 2ND ALL OF THE BODY MOUNT BUSHINGS ARE COMPLETELY CRUMBLING OR JUST PLAIN GONE. TALK ABOUT DANGEROUS. I WENT ONLINE AND THERE SEEMS TO BE THOUSANDS OF COMPLAINTS FOR THE 2002 EXPLORERS ON BLOGS AND FORD FORUMS AND TONS OF SITES FOR COMPLAINTS FOR AUTOMOBILES FOR ALL MODELS OF THIS VEHICLE FOR THE EXACT SAME THINGS. I HAVE ALSO SEEN NUMEROUS OTHER COMPLAINTS ON THIS VEHICLE FOR OTHER EQUIPMENT FAILURES ONE OF THEM BEING A WHINING NOISE COMING FROM THE REAREND OF THE CAR WHICH I THOUGHT WAS THE TIRES, BUT APPARENTLY IT IS AN IMPROPERLY ENGINEERED DIFFERENTIAL THAT FORD WILL NOT FIX OR ADMIT THAT THERE IS
Power Train
Filed Aug 3, 2011128,796 milesIL
OVERDRIVE LIGHT BEGAN TO FLICKER ON AND OFF, AND THE TRANSMISSION WOULD NOT SHIFT PROPERLY. WOULD STAY IN A LOWER GEAR DURING ACCELERATION AS THE RPM CONTINUED TO CLIMB. HAD STORED CODES DIAGNOSED WITH THE FOLLOWING: P0732 (GEAR 2 INCORRECT RATIO), P0733 (GEAR 3 INCORRECT RATIO), P0734 (GEAR 4 INCORRECT RATIO). WAS ADVISED NOT TO CONTINUE TO DRIVE VEHICLE. REQUIRED COMPLETE TRANSMISSION REBUILD (BY AN INDEPENDENT INCLUDING UPGRADES) INCLUDING THE REPLACEMENT OF THE TORQUE CONVERTER DUE TO EXCESSIVE METAL FILINGS THROUGHOUT. TOTAL COST $2581.60. THE VEHICLE HAS NEVER BEEN USED FOR TOWING (NO HITCH) AND IS NOT ABUSED. . INVESTIGATION ON THE WEB REVEALS THIS TRANSMISSION FAILURE TO BE QUITE COMMON, CITING WEAKNESSES IN THE ORIGINAL DESIGN. CREATES A POTENTIALLY HAZARDOUS DRIVING CONDITION BECAUSE THE FAILURE CAN OCCUR AT ANY TIME AT WHICH POINT THE ERRATIC BEHAVIOR COULD LEAD TO AN ACCIDENT.
Visibility1 injured
Filed Jun 26, 201188,676 milesIN
I WAS OPENING THE REAR GLASS ON MY 2002 FORD EXPLORER SPORT WHEN THE HINGE BROKE AND THE GLASS FELL ON MY ARM. I WAS LUCKY TO CATCH IT BEFORE IT HIT THE GROUND. I NOW HAVE A HUGE BRUISE ON MY ARM. I CONTACTED FORD THE SAID MY TRUCK WAS NOT INCLUDED IN THE RECALL BECAUSE OF WHERE IT WAS BUILT. *TR
Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Mar 21, 2011103,000 milesFL
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE BOLT WHICH SECURED THE REAR HATCHBACK WINDOW HINGE FRACTURED CAUSING THE WINDOW TO SLIGHTLY DETACH. NHTSA RECALL CAMPAIGN NUMBER 04V44200(STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS) WAS RELATED TO THE FAILURE YET THE CONTACTS VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.
Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Jan 3, 201171,000 milesNY
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE HINGES ON THE LIFTGATE STRUT FRACTURED CAUSING THE GLASS TO SHIFT SIMILAR TO THE FAILURE LISTED UNDER NHTSA CAMPAIGN ID NUMBER: 04V442000 (STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS). THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. THE DEALER WAS NOT INFORMED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 71,000.
Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Dec 22, 2010125,000 milesGA
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT SHE NOTICED THAT THE REAR LIFTGATE LATCH HINGES WERE FRACTURED AND CAUSING THE LIFTGATE TO IMPROPERLY SECURE THE GLASS. THE VEHICLE WAS INSPECTED BY THE DEALER AND INFORMED THE CONTACT THAT SHE WOULD NEED TO REPLACE BOTH HINGES ON THE REAR LIFTGATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. UPDATED 03/15/11*LJ UPDATED 11/28/11 *CN
Electrical SystemFire
Filed Oct 4, 201095,000 milesFL
LEADING UP TO THE EVENT OF THE FIRE, OCCASIONALLY THE "DOOR AJAR" BUTTON WOULD FLASH DURING DRIVING, THE ALARM WOULD RANDOMLY GO OFF, AND THE LIGHTS INSIDE THE VEHICLE WOULD FLASH AT RANDOM TIMES. THIS WAS NEVER A PATTERN, AND THE CAR WENT PERIODS OF TIME WITH NOTHING HAPPENING TO IT. ONE MORNING, I OPENED THE CAR DOOR AND FOUND THE ENTIRE INSIDE TO BE BURNED OUT. THE FIRST STARTED IN THE MIDDLE CONSOLE. *TR
Power Train › Automatic Transmission
Filed Sep 8, 2010100,000 milesNY
2002 FORD EXPLORER. O/D LIGHT BLINKING. SLOW GEAR SHIFTING. RANDOM JERKING OF CAR. HAVE READ THIS ON MANY WEBSITES AND EVEN PEOPLE THAT HAVE HAD A REBUILD OR SOLENOID REPLACED, JUST HAPPENS AGAIN. IS ALSO DANGEROUS, BECAUSE ONCE CHANGES GEARS, MPH JUMPS VERY HIGH, VERY QUICKLY WITH NO CONTROL OVER IT. *TR
Seats
Filed Aug 31, 2010160,893 milesKY
TOOK VEHICLE IN TO HAVE NHTSA ACTION NUMBER PE03020 - BOLT REPLACE DUE TO BACK OF SEAT FALLING BACKWARDS DURING DRIVING. BOLT BROKE ALLOWING THE SEAT BACK TO FALL BACKWARDS. WAS INFORMED BY AIRPORT FORD (DEALERSHIP) THAT DUE TO THE BROKEN BOLT THAT THE SEAT FRAME WAS DAMAGED AND I WOULD HAVE TO PAY $350 TO GET THE FRAME FIXED. FORD DEALER INDICATED THAT THEY COULD NOT REPLACE BOLT DUE TO DAMAGE TO SEAT FRAME - WHICH WAS CAUSED BY THE BOLT BREAKING. CALLED FORD MOTOR CO AND THEY SAID THAT AS FAR AS THEY KNEW THE DAMAGED SEAT FRAME CAUSED THE BOLT (WHICH WAS ON THE RECALL) TO BREAK. SO THE DEALER RETURNED THE VEHICLE WITHOUT REPLACING THE BOLT WITH THE SEAT IS STILL BROKEN. WORDING FROM DEALERSHIP "INSPECT- FOUND UNABLE TO REPLACE BOLT-SHEERED OFF INSPEC CONDITION OF MOUNTING AREA INTO SEAT BOTTOM FRAME SEAT BACK ARE BOTH DAMAGED. - FORD DECLINE REPLACED BOTH FRAME SECTIONS DUE TO TIME LENGTH OF OPEN RECALL OPEN SINCE 2003. CUST DECLINE REPAIRS - NO ACTION TAKEN - RETURN VEH TO CUSTOMER IN CONDITION VEHICLE CAME HERE WITH. FORD IS WANTING ME TO PAY $350.00 TO FIX SOMETHING THAT THEIR $2.00. DEFECTIVE BOLT DAMAGED. *TR
Structure › Body › Hatchback/Liftgate
Filed Aug 17, 201053,800 milesRI
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE REAR LIFT GATE HINGES FAILED AND CAUSED THE WINDOW TO FALL. THE DEALER MADE REPAIRS AT THE CONTACTS EXPENSE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 53,800. UPDATED 11/16/10*BF THE CONSUMER STATED WHEN THE TAILGATE WINDOW WAS OPENED, THE HINGES FAILED AND THE WINDOWS CAME OUT OF THE TAILGATE THE WINDOW THEN FAILED WHEN ONE OF THE CYLINDERS CAME OFF THE TAILGATE. THE WINDOW DID NOT BREAK. UPDATED 11/23/10. *JB
Structure › Body › Hatchback/Liftgate › Hinge and Attachments
Filed Aug 6, 2010GA
I OWN A 2002 FORD EXPLORER SPORT AND REAR GLASS HINGE FRACTURED/BROKE AND CAUSED GLASS TO FALL ON ONE SIDE AND HURT DAUGHTERS WRIST. TOOK TO LOCAL FORD DEALERSHIP AND THEY SAID NO RECALL AND IT WOULD COST $300-$400 TO FIX AND THEN HYDRAULICS PROBABLY WOULD NOT WORK AND GLASS COULD BREAK INCREASING THE COST TO $700 - $800 OR MORE. I SEARCHED AND FOUND NUMEROUS COMPLAINTS ON WEB. I CONTACTED FORD BY PHONE AND WAS TOLD NO RECALL SO TO HAVE FIXED AND KEEP RECEIPT IN CASE THERE WAS A RECALL. THEY SAID NOTHING THEY COULD DO BECAUSE NO RECALL. NO CONCERN FOR SAFETY WAS SHOWN. *TR
Power Train › Automatic Transmission
Filed Jul 20, 2010VA
DRIVING MY 2002 FORD EXPLORER WITH MY DAUGHTER IN THE BACK SEAT, WHEN THE O/D LIGHT STARTS TO FLASH AND THE CAR BECOMES JERKY, THEN LOCKS INTO GEAR SO I BRAKE PUT IT IN PARK AND TURN THE CAR OFF FOR A BIT , TURN IT BACK ON AND THE O/D FLASHES AND I MANAGED TO MAKE IT HOME BUT ONLY GOING SLOW AS CONCERNED FOR THE SAFETY OF MYSELF AND MY CHILD. I LET THE CAR SIT FOR A FEW DAYS AND HAD MY HUSBAND DRIVE IT AROUND THE NEIGHBORHOOD AND IT GOT STUCK IN GEAR ON HIM TWICE. WE'VE CONTACTED A TRANSMISSION SHOP AND THEY SAID IN THIS YEAR AND MODEL IT HAS BEEN VERY COMMON FOR THE TRANSMISSION TO BE REBUILT OR REPLACED. THEY RECOMMENDED TO HAVE IT REPAIRED AND EITHER PUT THE CAR UP FOR SALE OR REPAIR IT AS IN THEIR EXPERIENCE THEY TRANSMISSION WILL PROBABLY GO AGAIN IN A YEAR OR 2.. FORD NEED TO ACCEPT THAT THERE IS AN ISSUE AND OWN UP TO THEIR MISTAKES, THEY CAN'T EXPECT PEOPLE TO JUST SIT BACK AND ACCEPT IT. SOMETHING NEEDS TO BE DONE ABOUT THE ISSUE, IF I WAS TRAVELING AT A HIGHER SPEED WHEN IT FIRST STARTED WHO KNOWS WHAT COULD OF HAPPENED, I MAY NOT OF BEEN ABLE TO KEEP CONTROL AND SOMETHING SERIOUS MAY OF BEEN BUT LUCKILY IT WASN'T, BUT WE DON'T WANT TO READ ABOUT THE PERSON WHO COULDN'T KEEP CONTROL. *TR
Latches/Locks/Linkages
Filed Jul 6, 201092,000 milesAZ
I OWN A 2002 FORD EXPLORER SPORT. AS I DROVE THE VEHICLE INTO A PARKING LOT I HEARD A CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE. AFTER I PARKED THE VEHICLE, I LOOKED AT THE LIFT GATE AND SAW NO DAMAGE. I OPENED THE BACK DECK OF THE VEHICLE. WHEN I CLOSED IT, THE REAR WINDOW FELL OUT. THE HINGES ON THE REAR GLASS SEPARATED FROM THE VEHICLE CAUSING THE REAR GAS TO FALL OUT. I HAD MY VEHICLE TOWED TO THE NEAREST FORD DEALER, FEARING THAT DRIVING THE VEHICLE WOULD CAUSE THE REAR GLASS TO BREAK. THE DEALER TOLD ME THE COST OF REPAIR WOULD BE $407.00. ALSO INFORMED ME THAT AN EARLIER RECALL HAD BEEN DONE ON THE SAME YEAR REGULAR FORD EXPLORER (02-03) FOR EXACTLY THE SAME ISSUE BUT THEY DID NOT RECALL THE EXPLORER SPORT, EVEN THOUGHT THE SAME PARTS WERE USED ON BOTH VEHICLES. *TR
Structure › Body › Hatchback/Liftgate
Filed Jun 14, 2010140,000 milesWV
TL* THE CONTACT OWNS A 2002 FORD EXPLORER SPORT. THE VEHICLE WAS PARKED AND THE CONTACT STATED THE LIFT GATE WINDOW HINGE SUPPORT BOLT BROKE DUE TO RUST CORROSION. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 140,000.
Power Train › Automatic Transmission
Filed May 4, 2010104,000 milesAZ
MY 2002 EXPLORER SPORT O/D LIGHT BEGAN BLINKING WHEN I BOUGHT IT IN FEB 09. THE CAR HAS ABOUT 104,000 MILES ON IT. SOON AFTER I BOUGHT THE CAR, THE TRANSMISSION SLIPPED. I TOOK IT TO THE MECHANIC AND THEY COULD NOT REPRODUCE THE PROBLEM. ABOUT A YEAR LATER, 4/29/10, THE O/D LIGHT BEGAN BLINKING AGAIN. I HAD THE TRANSMISSION SERVICED AND A DIAGNOSTIC TEST RAN ON THE TRANSMISSION. THIS COST ABOUT $300. ON 5/3/10 I TOOK MY EXPLORER IN AGAIN BECAUSE THE LIGHT CAME BACK ON. THEY RAN ANOTHER TEST AND TOLD ME I WOULD HAVE TO GET THE TRANSMISSION REPLACED OR REBUILT BUT IT SHOULD LAST ME A LITTLE WHILE LONGER. THAT SAME EVENING MY CAR WOULD NOT SHIFT INTO GEAR. I HAD TO TURN THE CAR OFF AND TURN IT BACK ON TO GET IT INTO GEAR. I COULD NOT GO OVER 5MPH AND MY RPM'S WERE UNNATURALLY HIGH FOR THE SPEED I WAS TRAVELING. BY THE TIME I GOT UP THE HILL I WAS ON I COULD GO NO FURTHER. MY CAR WOULD NOT GO INTO ANY GEAR. I FINALLY HAD TO PARK ON THE SIDE OF THE ROAD IN THE MIDDLE OF THE NIGHT AND WALK HOME. I HAVE READ NUMEROUS COMPLAINTS (OVER 300) ON THE 2002 FORD EXPLORER TRANSMISSION AND THEIR POOR PERFORMANCE OR LACK THEREOF. A RECALL WOULD BE MUCH APPRECIATED, AS THIS DEFECT IN THE TRANSMISSION IS DUE TO POOR VEHICLE CONSTRUCTION, NOT TYPICAL WEAR AND TEAR. ALL MY FAMILY DRIVES IS FORD, HOWEVER AFTER THIS INCIDENT I DO NOT HAVE MUCH FAITH IN FORD. GIVEN THE OPPORTUNITY, I WOULD RATHER GO WITH A FOREIGN CAR NEXT TIME. *TR
Engine and Engine CoolingFire
Filed Apr 5, 2010146,000 milesFL
A FIRE BURNING MY ENTIRE 2002 FORD EXPLORER SPORT IN THE EARLY MORNINGS WHEN THE SUV WASN'T EVEN STARTED. *TR
Power Train › Automatic Transmission
Filed Mar 10, 201088,397 milesAZ
TRANSMISSION O/D LIGHT STARTED COMING ON AND BLINKING PERIODICALLY WITH HARD SHIFTING OR SLIPPING AND CAR LURCHING FORWARD BEFORE SHIFTING. O/D STOPS WORKING AFTER O/D LIGHT STARTS BLINKING. HAD TRANSMISSION SOLENOIDS ADJUSTED LAST YEAR BUT ONLY HELPED SLIGHTLY THEN BACK TO SLIPPING AGAIN. ONLY HAVE 88,000 MILES ON VEHICLE WITH GOOD CARE AND NO TOWING EVER. *TR
Power Train › Automatic Transmission
Filed Mar 3, 2010133,000 milesNC
O/D LIGHT COMES ON AND CARE WILL NOT GO INTO GEAR (TRANSMISSION). PULLING OFF FROM A STOP LIGHT IS A MAJOR PROBLEM AND ON THE HIGHWAY THE CAR DOES NOT SEEM TO WANT TO GO. CARS ARE FLYING BY AND ALL I CAN DO TO KEEP FROM CAUSING AN INCIDENT WAS TO LET UP OFF THE GAS AND PRESS DOWN ON THE GAS HOPING IT WILL CHANGE THE GEAR. I ALMOST CAUSED AND ACCIDENT ON THE FIRST EXPERIENCE WITH THE TRANSMISSION. *TR
Power Train › Automatic Transmission
Filed Feb 20, 2010121,470 milesOH
MY 2002 FORD EXPLORER WILL NOT ACCELERATE AND THE O/D LIGHT BLINKS. MY CAR SLAMS INTO GEAR AND STALLS SOMETIMES. *TR
Visibility
Filed Feb 15, 2010110,000 milesFL
I WAS STOPPED AT A RED LIGHT IN MY 2002 FORD EXPLORER SPORT IN 43 DEGREE WEATHER WITH NO TEMPERATURE CONTROLS BEING USED WHEN MY REAR WINDSHIELD SHATTERED INTO THE VEHICLE. I THEN PULLED OVER TO A SAFE LOCATION AND INSPECTED THE BROKEN GLASS. THERE WERE NO FOREIGN OBJECTS IN THE BACK OF MY VEHICLE INDICATING MALICE. AFTER DOING SOME RESEARCH IT SEEMS THIS IS NOT THE FIRST TIME THAT A 2000-2004 FORD VEHICLE HAS HAD THIS KIND OF AN ISSUE. AGAIN, THE TEMPERATURE WAS ONLY 43 DEGREES, MY VEHICLE WAS AT A COMPLETE STOP, AND NO TEMPERATURE CONTROLS WERE BEING USED. *TR
Power Train
Filed Feb 2, 201090,000 milesVA
O/D LIGHT IS BLINKING SO TRANSMISSION IS GOING BAD I FIGURED IT OUT OR I CAN JUST JAM MY TRANSMISSION IN MIDDLE OF HIGH SPEED TRAFFIC AND RESULT IN CRASH..... *TR
Power Train › Automatic Transmission
Filed Feb 1, 2010114,000 milesGA
1. I HAVE HAD MY VEHICLE FOR ALMOST TWO YEARS AND I HAVE NEVER ABUSED IT BECAUSE IT WOULD COME OUT OF MY POCKET. I GET IT SERVICED REGULARLY. 2.THE FAILURE IS A TRANSMISSION SLIP FROM 2ND TO 3RD GEAR WHERE IS SEEMS TO SLIP INTO NEUTRAL AND CAUSE MY RPMS TO SHOOT WAY UP. HAPPENS EVERYTIME I DRIVE MY VEHICLE, AND JUST RECENTLY MY O/D OFF LIGHT STARTED FLASHING EVERYTIME THE VEHICLE IS TURNED ON. 3.OLD PART IS STILL AVAILABLE, AS I HAVE YET TO CORRECT THE FAILURE BECAUSE OF THE PRICE TO DO SO. *TR
Power Train › Automatic Transmission
Filed Jan 29, 201092,000 milesKY
WE HAVE A 2002 FORD EXPLORER SPORT, WITHIN PAST FEW DAYS MY TRANSMISSION STARTED SLIPPING WHEN GOING INTO 2ND GEAR OCCASIONALLY, NOW IT IS DOING IT MUCH MORE AND THE OD OFF LIGHT IS BLINKING. I AM SEEING ONLINE THAT THIS A VERY COMMON OCCURRENCE WITH THIS VEHICLE AND FORD SHOULD BE REQUIRED TO DO SOMETHING. WE PAY ALOT OF MONEY TO HAVE DEPENDABLE VEHICLES AND TO HAVE THE TRANSMISSIONS FAILING SO OFTEN IN THESE VEHICLES IS RIDICULOUS. FORD SHOULD BE HELP ACCOUNTABLE FOR FAULTY TRANSMISSIONS!!! *TR
Wheels
Filed Dec 2, 200927,000 milesOH
I PURCHASED A NEW 2002 EXPLORER SPORT 4X4, AND DROVE IT CONSERVATIVELY UNDER NORMAL CONDITIONS; NO OFF-ROAD, NEVER TOWED, GARAGED, ETC. WITH THE ORIGINAL TIRES AND SUSPENSION SYSTEM, AT 27,000 MILES, THE LEFT FRONT WHEEL BEARING (REFERRED TO AS A JOINT IN THE FORD SHOP MANUAL) AND HUB ASSEMBLY (A SINGLE, SEALED UNIT) FAILED SO BADLY THE VEHICLE COULD NOT BE DRIVEN. THIS WAS REPLACED AT A FORD DEALERSHIP, BUT AS I WAS OVER THREE YEARS SINCE PURCHASE, THE REPAIR WAS NOT COVERED BY THE WARRANTY, AND COST $500.00. AFTER THE REPAIR, AT 65 MPH, A FAIRLY BAD VIBRATION WAS PRESENT IN THE FRONT-END. AT 36,000 MILES, THE RIGHT FRONT WHEEL BEARING AND HUB ASSEMBLY ALSO COMPLETELY FAILED, AND REQUIRED A TOW TO THE FORD DEALERSHIP FOR REPLACEMENT. THE VIBRATION IS GONE, SO WAS CAUSED BY THE RIGHT BEARING, BUT NOT CAUGHT BY THE TECHNICIAN WHEN THE LEFT SIDE WAS REPLACED. AS FORD WILL ADMIT, THEIR PARTS ARE NOW MANUFACTURED IN CHINA AND MEXICO. PREMATURE PART FAILURE IS RAMPANT, SO OBVIOUSLY THERE IS LITTLE QUALITY CONTROL. ADDITIONALLY, CHINA HAS A HUGE COUNTERFEIT AUTO PARTS PROBLEM, AND IT SEEMS REASONABLE THESE PARTS ARE BEING USED IN NEW AMERICAN VEHICLES. I DO HAVE THE LEFT FRONT HUB ASSEMBLY, WHICH FAILED AT 27,000 MILES. THIS PART FAILURE HAS THE POTENTIAL TO CAUSE SERIOUS INJURY OR DEATH. *TR
Complaints 1-50 of 133, newest first, reproduced as filed.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 3, 2007. Source: NHTSA Office of Defects Investigation.