TL*- THE CONTACT OWNS A 1993 FORD EXPLORER SPORT. WHEN THE BRAKE WAS APPLIED THE PEDAL WOULD GO TO THE FLOOR AND DID NOT STOP THE VEHICLE. THE BRAKES HAD TO BE APPLIED MULTIPLE TIMES BEFORE THEY ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER 02/13/2008, AND THE VEHICLE OWNER WAS TOLD THAT THE COST OF THE VEHICLE REPAIR WAS HIS RESPONSIBILITY. THERE IS A SAFETY RECALL 94V169001 - PARKING BRAKE CONVENTIONAL. THE CURRENT MILEAGE WAS 46,700, AND THE FAILURE MILEAGE WAS 1,500. UPDATED 03-11-08 *BF
Electrical SystemFire
Filed Apr 24, 2007125,000 milesCA
TL* THE CONTACT OWNS A 1993 FORD EXPLORER. THE VEHICLE WAS PARKED AND CAUGHT ON FIRE. THE VEHICLE HAD NOT BEEN DRIVEN IN FOUR DAYS. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT DIAGNOSED THE CAUSE AS ELECTRICAL. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGE WERE 125,000. PICTURES AND FIRE REPORT WERE AVAILABLE. *AK
I OWN A '93 FORD EXPLORER. ABOUT 4-5 YEARS AGO, THE LIFT BACK DOOR TOTALLY SEPARATED FROM THE BODY - THE HINGES TORE OUT OF THE METAL. I TOOK IT TO MERIDIAN FORD IN MERIDIAN IDAHO FOR REPAIR - AND THEY REPAIRED IT AT NO CHARGE, INFORMING ME THAT THE DOOR PROBLEM WAS ON "RECALL". I STILL OWN THE CAR, AND THE SAME PROBLEM IS DEVELOPING AGAIN; I CAN TELL THE DOOR HINGES ARE AGAIN BEGINNING TO SEPARATE FROM THE CAR BODY AND I TRY TO AVOID USING THAT REAR DOOR IN ORDER TO KEEP IT FROM COMING LOOSE AND FALLING OFF AGAIN. I CALLED MERIDIAN FORD SERVICE DEPT. ABOUT REPAIRING IT, AND THEY SAID THEY WOULD CHARGE ME TO DO THE REPAIR AND THAT THEY ONLY GUARANTEE A REPAIR FOR 12 MONTHS OR 12,000 MILES. I THEN CALLED THE FORD MOTOR COMPANY AND REGISTERED A COMPLAINT WITH THEIR SERVICE DEPARTMENT AND GOT THE SAME RESPONSE: "IF A REPAIR IS MADE ON A RECALL, IT IS ONLY GUARANTEED FOR 12 MONTHS OR 12,000 MILES. THIS HARDLY SEEMS EQUITABLE - GIVEN THE FACT THAT IF THAT DOOR COMES LOOSE WHEN SOMEONE IS FOLLOWING MY CAR - IT COULD CAUSE A MAJOR TRAGEDY. THERE IS NO SPECIFIC "INCIDENT" DATE - OTHER THAN THE DAY I FIRST HAD THE DOOR REPAIRED, AND THE GARAGE "GUARANTEED" IT. I DON'T HAVE THAT DATE, BUT I'M SURE IT WOULD BE RECORDED ON MY VIN NUMBER. IN THE FOLLOWING SPACE FOR "INCIDENT DATE" I HAVE NOTED 12-01-04 AS THE APPROXIMATE DATE WHEN I CALLED BOTH THE MERIDIAN FORD GARAGE, AND THE FORD MOTOR COMPANY. *NM
Tires
Filed Feb 10, 2003MN
THE TIRES FAILED.*JB
Tires › Tread/Belt
Filed Jan 1, 2000MN
3 OF THE 4 TIRES HAD THE TREADS OPENNING AND SEPARATING ON THEM SHOWING THE WIRES INSIDE THE TIRES, SOME SEPARATION ALSO OCCURED AROUND THE OUTSIDE RIM OF THE TIRE, THIS RESULTED IN HANDLING PROBLEMS WITH THE VEHICLE, THE TIRES WERE LESS THAN 1 YEAR OLD WITH 83% OF THE TREAD REMAINING, FIRESTONE REFUSES REIMBURSEMENT BECAUSE THE CONSUMER NO LONGER HAS THE TIRES. NLM
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.