1998 Ford Explorer Sport

MY VEHICLE WILL NOT RUN ON REVERSE. I CAN SHIFT PERFECTLY FINE TO ALL MY GEARS WITHOUT ANY FUSSING OR CLUNKING NOISES COMING FROM THE GEAR SHIFTS/TRANSMISSION. BUT AS SOON AS I TRY TO PUT IT ON REVERSE MY VEHICLE DOES NOT MOVE, IT SEEMS LIKE IT'S IN NEUTRAL INSTEAD OF REVERSE. AT THE MOMENT OF DISCOVERING MY VEHICLE DOES NOT MOVE IN REVERSE IT WAS STATIONARY IN PARK. I TRIED TURNING THE VEHICLE ON AND OFF AND TRIED MESSING WITH ALL THE GEARS BUT TO NO AVAIL.

AFTER CHANGING THE FRONT WHEEL BEARING HUBS, THE VEHICLE ABS LIGHT CAME ON. THIS HAS BEEN GOING ON FOR ABOUT A YEAR. THE VEHICLE DOES STOP, BUT THE ABS FUNCTION DOESN'T WORK. THIS HAS NOT BEEN A PROBLEM FOR ME, BUT, SOMETIMES THE ABS LIGHT STAYS OUT FOR A WHILE AND THEN COMES BACK ON. DEALER STATED THAT THE ABS CONTROL MODULE AND MOTOR ASSEMBLIES WOULD COST ABOUT $2300 FOR PARTS, SANS LABOR TO REPAIR. DEALER ALSO STATED THAT THERE WERE ONLY ABOUT 12 NEW PARTS AVAILABLE, AND NOTHING REFURBISHED. DEALER ALSO STATED THAT IF THIS WERE A FEW MONTHS EARLIER, THE TOTAL COST WOULD BE ABOUT $300 FOR NEW PARTS. THE VEHICLE HAS APPROX. 167,000 MILES ON IT. NO ACCIDENTS HAVE OCCURRED AT THIS TIME. JUST THOUGHT SOMEONE SHOULD KNOW.

THESE TIRES ARE STILL UNDER WARRANTY. WHEN THEY WERE FIRST INSTALLED, WE NOTICED A STRANGE SOUND. WE DID NOT ASSUME IT WAS FROM THE TIRES, BUT THOUGHT IT WAS RELATED TO THE ROTORS. THIS IS NOT OUR ONLY VEHICLE AND WE DON'T DRIVE IT ALL OF THE TIME; IN FACT IT IS PARKED MUCH OF THE TIME. WE DID NOT GET THE ROTORS REPLACED UNTIL AUGUST OF 2013. THE SOUND CONTINUED EVEN WITH THE NEW ROTORS, TO OUR SURPRISE. SO WE WENT BACK AND CHECKED A SECOND MECHANIC WHO THEN REMOVED ALL OF THE TIRES. AFTER INSPECTING THE TIRES, THE MECHANIC SHOWED US WHERE THEY WERE DEFECTIVE. HE PHYSICALLY POINTED OUT SOME AREAS WHERE THEY WERE DEFORMED. HE TOLD US TO TAKE THEM BACK TO WHERE WE PURCHASED THEM FOR REPLACEMENT. IN SHORT, WE WERE NOT ABLE TO GET THEM REPLACED AT WAL MART WHERE THEY WERE PURCHASED. I WOULD LIKE THESE TIRES INDEPENDENTLY INSPECTED SO THAT WE CAN VERIFY THAT THEY ARE INDEED DEFECTIVE. THANK YOU. *TR

GENERAL TIRE TREAD SEPARATION FORD EXPLORER. *TR

SUBJECT: DEFECTIVE SEAT FRAME CAUSED BY FAULTY SEAT RECLINER BOLT COMMENTS: I HAVE A 1998 FORD EXPLORER SPORT THAT WAS RECALLED BY FORD FOR A FAULTY DRIVERS SEAT RECLINER BOLT. ON JUNE 2ND 2010 I TOOK MY EXPLORER TO FUTURE FORD OF CONCORD CA TO HAVE THE RECALL REPAIR WORK PERFORMED, WHICH IT WAS, BUT WITH A "NOTE TO THE CUSTOMER" FROM THE FORD MECHANIC THAT THE SEAT FRAME WAS DAMAGED AS A RESULT OF THE FAULTY DRIVERS SEAT RECLINER BOLT FOR WHICH MY EXPLORER WAS RECALLED FOR. UPON BEING INFORMED I ASKED MY FORD SERVICE ADVISOR "D.T." HOW FORD PLANNED TO REPAIR THE DAMAGED SEAT FRAME, AND HE REFERRED ME TO THE FUTURE FORD SERVICE MANAGER J.H., WHO IN TURN SAID THAT HIS "COMPUTER SAID" THE PARTS ARE NOT AVAILABLE, AND THAT I WAS WELCOME TO VOICE MY CONCERNS TO FORD MOTOR COMPANY?!?! CAN SOMEONE AT THE DOT PLEASE EVALUATE MY CASE AND IF WARRANTED, APPROACH FORD MOTOR CO. WITH AN ORDER TO REPLACE THE FAULTY PART(S) AT NO COST TO ME SINCE THE DAMAGE TO THE SEAT FRAME WAS CAUSED BY THE FAULTY DRIVERS SEAT RECLINER BOLT? DRIVING ON A DAMAGED DRIVERS SEAT SEAT FRAME DOESN'T SOUND TOO SAFE TO ME! NO DOUBT THIS IS WHY THE MECHANIC AT FUTURE FORD NOTED THIS ON HIS WORK ORDER, AND THE SERVICE ADVISOR THEN NOTIFIED ME. *TR

RUNNING BOARDS ARE SO BADLY CORRODED YOU COULD SEE RIGHT THROUGH TO THE ROAD. RUST SPREADING BADLY THROUGH UNDERCARRIAGE. HAD TO HAVE RUNNING BOARDS REMOVED BEFORE THEY FELL OFF. *TR

I HAVE HAD MY DRIVER'S SEAT RECLINER MECHANISM REPAIRED BEFORE, BUT THE RECLINER DRIVER'S SEAT HAS BROKEN AGAIN. NOW THE RECLINER DRIVER'S SEAT RECLINES TOTALLY, UNTIL IT TOUCHES THE BACK SEAT CUSHION. THE DEALERSHIP TOLD ME THE PART TO REPAIR THE SEAT IS NO LONGER MANUFACTURED. I WAS TOLD I COULD GO TO A SALVAGE YARD TO LOOK FOR THE PART. ON RESEARCHING THE PROBLEM ON THE INTERNET I CAME UPON THE RECALL NOTICE FOR THE EXACT PROBLEM I HAVE HAD WITH THIS VEHICLE. *TR

LARGE FUEL LEAK FROM BRAIDED STEEL FUEL LINES WHERE THEY WERE RUBBING AGAINST THEIR BRACE ON THE TOP FRONT OF ENGINE. THEY WERE CUT, WITH A SPLICE PUT IN, AND THE BRACE REMOVED, RATHER THAN A REPLACEMENT. THE REASON BEING THE REPLACEMENT PART COST OF $600. *TR

I WAS GOING APPROXIMATELY 50 MPH, IN MY 1998 FORD EXPLORER, EDDIE BAUER, THIS AFTERNOON ; I WAS ABOUT 10 TO 15 MILES OFF THE INTERSTATE. ALL OF A SUDDEN MY GAS PEDAL BROKE OFF AND WAS JUST HANGING THERE. IT WAS A VERY BUSY STATE HWY WHERE THE SPEED LIMIT IS 55 MPH. LUCKILY A CHP OFFICER CAME BY AND PUSHED MY CAR FORWARD TO A WIDER SPOT ON THE SIDE OF THE ROAD THEN THE TOW TRUCK CAME AND TOWED ME TO A SHOP. IT REALLY SCARES ME TO THINK ABOUT IF MY WIFE OR SON HAD BEEN DRIVING AND NOT KNOWING WHAT TO DO OR WHAT WAS WRONG. ALSO, I WAS VERY LUCKY IT DID NOT HAPPEN TO ME WHILE ON THE INTERSTATE. AFTER I GOT THE CAR TOWED AND CAME HOME I WENT ON THE INTERNET TO RESEARCH THIS PROBLEM. ON WWW.ABOUTAUTOMOBILE.COM I FOUND 11 OTHER CASES LISTED WITH VERY SIMILAR STORIES. *TR

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED AND THE FUSES WOULD CONTINUOUSLY BLOW OUT. AN INDEPENDENT MECHANIC INSTALLED NEW FUSES IN THE VEHICLE AND MADE THE NECESSARY REPAIRS, BUT THE FUSES BLEW OUT AGAIN THE SAME DAY. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC. WHILE AT THE REPAIR SHOP, THE VEHICLE CAUGHT FIRE DUE TO THE MASTER CYLINDER. THE MECHANIC WAS ABLE TO EXTINGUISH THE FIRE, BUT THE VEHICLE WAS PARTIALLY DESTROYED AND WOULD NEED TO BE REBUILT. THE MANUFACTURER STATED THAT THERE WERE THREE OPEN RECALLS, ONE OF WHICH COULD RESULT IN A FIRE. NHTSA CAMPAIGN ID NUMBERS 06V286000, 03V281000, AND 98V060000 WERE REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 132,000.

IN 2007, MY 1998 FORD EXPLORER DRIVER DOOR LOCK STOPPED WORKING. IT REALLY DIDN'T BOTHER ME ALL THAT MUCH UNTIL ONE DAY BY ACCIDENT THE DOOR LOCKED AND WOULD NOT COME OPEN. I HAD TO PUSH WITH ALL MY FORCE AND PULL UP ON THE INTERIOR DOOR HANDLE AT THE SAME TIME. FINALLY IT CAME OPEN BUT THE DOOR HANDLE BROKE. NOW IT WAS TO THE POINT OF DISGUST. DIDN'T HAVE THE MONEY TO FIX IT SO WE WAITED UNTIL WE DID. IN 2008, I TOOK MY EXPLORER TO THE LOCAL DEALERSHIP. I WAS QUOTED $197 FOR EVERYTHING, INSTALLATION, PARTS, AND LABOR. BUT WHEN I CAME TO PAY THE BILL I WAS INFORMED IT WAS GOING TO BE ABOUT $100 IF NOT MORE WHEN COMPLETED. SO MY AUNTS BOYFRIEND, WHO DOES AUTO BODY WORK, FIXED IT. IT WAS WORKING FINE, WE STILL HAD TO JIGGLE TO LOCK FROM THE OUTSIDE TO GET THE LOCKS TO UNLOCK. AND THEN ABOUT A WEEK AGO, I WAS GETTING OUT AND THE DOOR HANDLE BROKE AGAIN. THIS TIME THE HANDLE IS STUCK. I NOW HAVE TO ROLL DOWN THE WINDOW AND OPEN THE DOOR FROM THE OUTSIDE OR CRAWL ACROSS THE PASSENGER SIDE. WHICH WE HAVE HAD TO DO THAT IN THE PAST AND IT IS EMBARRASSING. SO NOW I'VE E-MAILED FORD ABOUT MY COMPLAINT AND THAT IS WHERE I WAS INFORMED YOU DONE THE RECALLS. I REALLY LEARNED THAT THERE IS ALOT OF PEOPLE WITH THIS SAME COMPLAINT, WWW.CARCOMPLAINT.COM. I REALLY HOPE YOU CAN HELP RESOLVE THIS MATTER. WHAT SHOULD I DO NEXT? I GUESS JUST BE OUT $200 MORE WHEN I HAVE TO GO BACK TO THE DEALERSHIP....HOPE YOU CAN HELP. THANK YOU FOR YOUR TIME. *TR

1998 FORD EXPLORER DRIVER SIDE DOOR LOCK WON'T OPEN. IT WON'T OPEN IF YOU USE THE KEY, REMOTE, OR MANUALLY TRY TO PULL UP ON IT WHILE INSIDE. HOWEVER, THE OTHER DOORS AND TAILGATE UNLOCK OK. I AM FORCED TO ENTER THE CAR ON THE PASSENGER SIDE AND CLIMB OVER A CONSOLE IN THE MIDDLE TO GET INTO DRIVER SEAT. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE AS THERE IS NO WAY TO GET IN OR OUT OF THE CAR ON THE DRIVER SIDE. I AM 76 YEARS OLD AND THIS IS EXTREMELY DIFFICULT TO GET IN OVER THE CONSOLE ON PASSENGER SIDE. THERE ARE NUMEROUS COMPLAINTS ON INTERNET FOR THIS EXACT PROBLEM. *TR

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE VEHICLE CAUGHT FIRE WHILE PARKED. THE POLICE AND FIRE DEPARTMENTS WERE NOTIFIED. THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES AND DAMAGED. THE VEHICLE WAS TOWED TO AN IMPOUND. THE DEALER STATED THAT THE VEHICLE WAS NOT ON FIRE WHEN THEY DISCONNECTED THE CRUISE CONTROL. THERE WAS NO POWER RUNNING THROUGH THE VEHICLE. THE VEHICLE HAS NOT YET BEEN DIAGNOSED. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 158,000.

I HAVE HAD TWO FLAT TIRES AS A RESULT OF DEFECTIVE VALVE STEMS. BF GOODRICH RADIALS WERE INSTALLED AT SEARS ON MY 1998 EXPLORER SPORT IN 12/06. THE FIRST VALVE COMPLETELY DEFLATED MY TIRE 4 OR SO MONTHS AGO WHILE SITTING OVERNIGHT IN MY GARAGE. I ASSUMED I HAD CAUSED THE SLICE IN THE VALVE BY DRIVING, BUT HADN'T HIT ANYTHING. ON 11/26/08 AT 7:00 P.M. I WAS DRIVING I-95 S AT HIGHWAY SPEEDS, AND NOTICED UNUSUAL DRIVING SENSATIONS. AFTER SEVERAL MILES, I FIGURED OUT IT WAS A TIRE GOING DOWN, AND TOOK APPROPRIATE ACTION--SLOWING, BEING ACUTELY AWARE OF TRAFFIC, AND SEEKING A SAFE EXIT. WHEN I EXITED INTO A GROCERY PARKING LOT, I IMMEDIATELY GOT OUT AND DISCOVERED MY REAR PASSENGER TIRE WAS COMPLETELY FLAT, AND ONCE AGAIN, THE VALVE WAS SLICED. I SEARCHED THE INTERNET FOR DEFECTIVE VALVES AFTER RECALLING HEARING ABOUT DEFECTIVE VALVE STEMS MANUFACTURED IN CHINA SEVERAL MONTHS AGO. I LEARNED DILL AIR CONTROLS PRODUCTS AND THE NHTSA HAD ISSUED WARNINGS REGARDING SAME AFTER A DEATH OF AN ORLANDO, FL MAN. I AM RETURNING TO SEARS TO HAVE ALL 4 OF MY TIRES INSPECTED FOR FAULTY VALVES. *TR

THERE WERE NO EVENTS LEADING UP TO THIS FAILURE I WAS DRIVING TO GO SEE A MOVIE. THE DOOR LOCK ON THE DRIVERS SIDE STOPPED WORKING (EVEN WITH A KEY IT WILL NOT UNLOCK). NO PARTS HAVE BEEN REPLACED ON THIS DOOR EXCEPT FOR THE DOOR ITSELF OVER 7 YEARS AGO. *TR

FORD ISSUED A RECALL FOR A BOLT REPLACEMENT IN THE SEAT. SAFETY RECALL 03S04 REFERS. BEACH FORD DEALERSHIP HAS DECLINED TO CONDUCT THE REPAIR DUE TO TIME OF THE RECALL (5 YEARS). THE DEALERSHIP STATED THAT THE BOLT HAD ALREADY SHEARED AND SINCE THE RECALL WAS SO OLD THEY WOULD NOT REPAIR. *TR

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. WHILE DRIVING 10-15 MPH, THE VEHICLE BEGAN SMOKING AROUND THE STEERING COLUMN. THE CONTACT FELT THAT THE VEHICLE SPEED CONTROL CAUSED THE FAILURE. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID 00V422000, 06V286000, 99V062001) HOWEVER THE DEALER STATED THAT HER VIN WAS NOT INCLUDED. THE CURRENT AND FAILURE MILEAGES WERE 127,577. THE PURCHASE DATE WAS NOT AVAILABLE.

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE DRIVER SIDE DOOR LOCKS MALFUNCTIONED. AS A RESULT, THE CONTACT CANNOT OPEN THE DRIVER SIDE DOOR. THE FUSE RELAY OF THE VEHICLE IS LOCATED IN THE DRIVER SIDE DOOR, WHICH PREVENTS THE CONTACT FROM CHANGING ANY OF THE FUSES. PRIOR TO THE FAILURE, HE EXPERIENCED ISSUES WITH MANUALLY UNLOCKING THE DOORS WITH THE VEHICLE KEY. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 70,300.

MY NAME IS [XXX] AND I JUST PURCHASED A VEHICLE FROM HWY 100 & LOOMIS RD AUTO SALES (414-617-5673) IN FRANKLIN WISCONSIN ON DEC 13TH. ON THE WAY HOME FROM THE DEALERSHIP THE BRAKES FAILED AND I ALMOST DIDN'T MAKE IT HOME. I TOOK IT TO MY LOCAL MECHANIC IN EVANSVILLE WISCONSIN WHO FIXED THE REAR BRAKES AND I HAD TO PAY OVER 250 DOLLARS TO REPAIR IT. THE DEALER WOULDN'T HELP ME WITH THIS COST OR EVEN ACKNOWLEDGE THAT THEY FAILED TO FIND THAT PROBLEM ON THEIR SAFETY CHECK. AFTER I PICKED UP MY TRUCK THIS THURSDAY THE 20TH, THE CHECK ENGINE LIGHT CAME ON AND ALL POWER TO THE VEHICLE HAS NOW CEASED. MY MECHANIC ALSO INFORMED ME WHEN HE FIXED THE BRAKES THAT NOT ONLY THE BRAKES SHOULD HAVE BEEN DISCOVERED BY THE DEALER BUT I WILL ALSO NEED A NEW EXHAUST SYSTEM AS SOMEONE HAS OBVIOUSLY FIXED IT ENOUGH TO GET IT OFF THE LOT. THAT WILL BE ANOTHER 300 DOLLARS. THE POWER JUST FAILED ON MY WAY HOME FROM MY AUNTS AND NOW THE TRUCK IS DEAD IN MY DRIVEWAY AT HOME. IT WONT START AND I DON'T KNOW WHAT TO DO. THE OWNER OF THE DEALERSHIP WILL NOT RETURN ANY CALLS SO I CAN SOLVE THIS. I JUST WANT THEM TO COME GET THIS LEMON AND GIVE ME THE MONEY I PAID FOR IT BACK PLUS ALL THE EXPENSES I HAVE PUT INTO IT IN LESS THAN A WEEK. THIS IS RIDICULOUS AND I NEED TO KNOW MY RIGHTS AND IF I CAN JUST GET MY MONEY BACK .... I CANT AFFORD TO NOT TO DRIVE TO WORK AND BE STUCK CONTINUOUSLY PAYING FOR A TRUCK THAT HAD SUCH INTENSE PROBLEMS MECHANICALLY AND SAFETY-WISE AND NOW ITS JUST DEAD. *TR INFORMATION REDA

THE DRIVERS SIDE DOOR BEGAN MALFUNCTIONING, LOCKING AND UNLOCKING ITSELF. THIS CONTINUED UNTIL IT JUST LOCKED AND WILL NOT OPEN AT ALL. BOTH THE OUTSIDE AND INSIDE HANDLE HAVE JUST STOPPED WORKING AND I CAN'T GET OUT ON THE DRIVERS SIDE AT ALL. *TR

TL*THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. THE CONTACT STATED THAT WHEN HE TURNS THE KEY IN THE UNLOCKED DOOR OF HIS VEHICLE, THE DOORS BECOME LOCKED. WHEN HE TURNS THE KEY IN THE OPPOSITE DIRECTION, THE DOORS STILL REMAIN LOCKED. WHEN HE PRESSES THE POWER LOCK/UNLOCK BUTTON FROM INSIDE THE VEHICLE, IT WILL LOCK THE DOORS BUT FAIL TO UNLOCK THEM, CAUSING PASSENGERS TO BE TRAPPED IN THE VEHICLE. THE CONTACT HAS HAD TO EXIT THROUGH THE WINDOW. HE HAS NOT TAKEN THE VEHICLE TO A REPAIR SHOP BECAUSE HE WOULD HAVE TO PAY FOR THE REPAIRS AND HE FEELS THE FAILURE SHOULD BE RECALLED. THE CURRENT MILEAGE WAS 80,000 AND FAILURE MILEAGE WAS 60,000.

THE LOCKS ON MY DOORS KEEP LOCKING BY THEMSELVES AND THE DRIVER SIDE DOOR WONT UNLOCK UNLESS YOU BEAT IT TO DEATH THE BACK LATCH DOES NOT OPEN AT ALL IT IS LOCKED AND WON'T UNLOCK. *TR

I SPOKE WITH 3 OTHER MOTHERS THAT HAVE 1998 EXPLORER AND ON EACH THE MIDDLE SEAT BELT WON'T WORK, I HAVE THREE LITTLE GRANDCHILDREN, AND BECAUSE OF THE PROBLEM I COULD NOT TAKE ALL THREE ANYWHERE. THEY COULD NOT SEAT UP FRONT. WHY DO 4 OUT OF 4 1998 EXPLORERS HAVE THE SAME PROBLEM? AT FIRST I THOUGHT I WOULD JUST ORDER A NEW ONE, BUT I DIDN'T HAVE THE $80.00 FOR PART AND INSTALLATION. UPON TALKING TO THESE OTHER EXPLORER OWNERS I REALLY FELT THAT INFERIOR BELT BUCKLES WERE USED. MY DAD WAS A FORD MAN AND WE WERE FORD PEOPLE. PLEASE HELP. *AK

DRIVER'S SIDE POWER DOOR LOCK DID NOT UNLOCK EITHER WITH THE KEY OR LOCK BUTTON. IT TOOK MANY ATTEMPTS TO GET THE DOOR UNLOCKED, LEAVING ME NO CHOICE BUT TO EXIT OUT OF THE PASSENGER'S SIDE. *AK

TL* THE CONTACT OWNS A 1998 FORD EXPLORER SPORT. FRONT DRIVER SEAT LEVER WILL NOT STAY IN PLACE. DRIVING ON THE ROAD ONE AFTERNOON, THE SEAT RECLINED OUT OF CONTROL. THE SEAT MUST BE RECLINED IN A REASONABLE POSITION WHEN DRIVING. HOWEVER, IT WAS UNSAFE FOR HIM TO OPERATE THE VEHICLE. HE STATED THAT HE IS EXPERIENCING THE SAME FAILURE AS LISTED IN RECALL NUMBER 03V281000. THE RECALL STATED THAT ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HIGH BACK SEATS THE UPPER BOLT ON THE DRIVER'S SIDE THAT ATTACHED THE SEAT RECLINER MECHANISM TO THE SEAT BACK FRAME COULD FRACTURE. THE DRIVER COULD POTENTIALLY LOSE CONTACT WITH THE STEERING WHEEL OR FOOT PEDALS DURING SUCH AN EVENT, INCREASING THE RISK OF A CRASH. THE MANUFACTURER STATED THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN, AND THAT THERE WAS NOTHING THEY COULD OR WILL DO TO FIX IT. THE MANUFACTURER WAS ADVISED TO CALL THE NATIONAL HIGHWAY SAFETY ADMINISTRATION (NHTSA). THE CONTACT DID NOT KNOW THE NAME OF THE DEALER WHERE HE PURCHASED THE VEHICLE. THE CURRENT MILEAGE WAS 116,000, AND THE FAILURE MILEAGE WAS 95,000. *AK UPDATED 06/14/07. *JB

RIGHT FRONT STEERING KNUCKLE CRACKED IN HALF, CAUSING LOSS OF STEERING AND A RESULTING CRASH. *AK

MY VEHICLE IS CURRENTLY EXPERIENCING THE SAME PROBLEM AS THE PREVIOUS COMPLAINT. THE DOOR LOCKS WILL NOT UNLOCK WITH A KEY OR THE UNLOCK BUTTON WHEN LOCKED(ELECTRICAL). THIS COULD BE QUITE DANGEROUS IN AN ACCIDENT WHERE THE DRIVER WILL NOT BE ABLE TO EXIT AS THE DRIVER DOOR IS UNABLE TO UNLOCK.

ON THE WAY HOME FROM WORK, PULLED INTO DRIVEWAY AND NOTICED THE ENGINE WAS ON FIRE, CONTACTED THE LOCAL FIRE DEPARTMENT WHO RESPONDED AND EXTINGUISH THE FIRE... THE VEHICLE WAS DESTROYED. *NM

THE DOOR LOCKS WILL NOT UNLOCK WITH A KEY OR THE UNLOCK BUTTON WHEN LOCKED(ELECTRICAL). MY VEHICLE IS NOT THE ONLY ONE. I HAVE SPOKEN WITH 5 OTHERS IN MY CITY ALONE WITH EXPLORERS AND THEY ARE ALL HAVING THE SAME TROUBLES. THIS HAS GOT TO BE A DEFECT FOR IT TO BE IN SO MANY OTHER EXPLORERS. *JB

I HAVE A 1998 FORD EXPLORER SPORT 2 DOOR 4WD WITH A SINGLE REAR LEAF SPRING ON EACH SIDE THE TRUCK SITS ABOUT 1-2 INCHES LOWER ON THE LEFT SIDE AND THE SPRING ARE ALMOST COMPLETELY FLAT. THIS IS NOT THE FIRST I HAVE HEARD OF THIS I HAVE TALKED TO MANY PEOPLE WITH THE MODEL EXPLORER THAT HAVE THE SAME PROBLEM IS THERE SOMETHING THAT THE FACTORY CAN DO TO FIX IT WITHOUT ME THE CONSUMER HAVING TO PUT HUNDREDS OF DOLLARS INTO THIS VEHICLE. *JB

NHTSA CAMPAIGN #03V281000 SEATS:FRONT ASSEMBLY:RECLINER I HAVE A 1998 FORD EXPLORER SPORT, WHICH WAS SUBJECT TO THE ABOVE RECALL. I TOOK MY VEHICLE INTO A FORD DEALER SOMETIME IN 2005 TO HAVE SUBJECT RECALL WORK PERFORMED. ALTHOUGH THIS SUV IS USED SPARINGLY AS IT IS MY THIRD VEHICLE (APPROXIMATELY 5,000 MILES PER YEAR), THE FRONT SEAT HAS SINCE FAILED AS IF THE RECALL WORK WAS NOT PERFORMED AT ALL, OR THE MODIFICATION WAS INADEQUATE. THE FAILURE NEARLY CAUSED LOSS OF CONTROL OF THE VEHICLE AND HAS RENDERED THE VEHICLE UNSAFE TO DRIVE. *NM

I LOST MY WINDSHIELD WIPERS, DOME LIGHTS AND CHIMES, WINDOWS, RADIO, 4X4. AFTER DIAGNOSTIC TESTS, I WAS TOLD I NEED A NEW GEM MODULE. AFTER DOING A WEB SEARCH, I FOUND FORD DID A RECALL ON MY SAME VEHICLE STARTING WITH THE YEAR AFTER MY VEHICLE WAS MADE. I AM HAVING THE SAME PROBLEMS, AND AFTER TALKING TO MANY OTHER PEOPLE, THIS IS NOT AN UNCOMMON PROBLEM FOR MY YEAR OF VEHICLE. BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. *NM

1998 FORD EXPLORER SPORT WITH TIRES THAT WERE RECALLED **CC THE CONSUMER STATED SHE WAS DENIED NEW TIRES. THE TIRES THAT ARE ON THE VEHICLE WERE RECALLED. *JB

DRIVING IN RUSH HOUR TRAFFIC ON 4 LANE ROAD AT 35 MPH THE ACCELERATOR STUCK WIDE OPEN. IMMEDIATELY JAMMED MY LEFT FOOT ON THE BRAKE TO NOT HIT OTHER CARS WHILE TRYING TO USE RIGHT FOOT TO GET BEHIND THE GAS PEDAL AND UNSTICK IT. PUT CAR IN NEUTRAL AND EVENTUALLY WAS ABLE TO GET PEDAL UNSTUCK. CHECKED TO ENSURE FLOOR MAT WAS NOT CAUSING THE PROBLEM. PROCEEDING DRIVING WITH HAZARDS AT LESS THAN 25 MPH. WITHIN 10 MINUTES SAME THING HAPPEN EXCEPT THAT THIS TIME I WAS INITIALLY UNSUCCESSFUL IN GETTING THE PEDAL TO UNSTICK. WHILE WAITING FOR A TOW TRUCK, APPROXIMATELY 45 MINUTES, THE PEDAL POPPED OUT OF PLACE. GARAGE HAS DETERMINED THAT THE ACCELERATOR CABLE IS DEFECTIVE AND NEEDS TO BE REPLACED. *JB

THE "BLEND DOOR ACTUATOR" THAT CAME WITH THE VEHICLE IS DEFECTIVE AND HAS BEEN REPLACED WITH A NEW IMPROVED PART (F87Z-18471-DA) AT THE CUSTOMER EXPENSE. THE OLD PART WHEN IT FAILS CAUSES A SAFETY ISSUES BECAUSE YOU CAN NOT DEFROST THE FRONT WINDOW UNTIL THE PART IS REPLACED. THIS SHOULD BE A "RECALL" THAT FORD SHOULD HAVE TO PAY FOR. I HAVE DONE SOME LOOKED INTO THE ISSUE AND MANY VEHICLES (1998 FORD EXPLORER) HAVE HAD THIS SAME FAILURE. *JB

I RECEIVED A RECALL LETTER PERTAINING TO THE TIRES ON MY VEHICLE. I HAVE HAD TO REPLACE THE TIRES DUE TO A BLOW OUT THAT HAD OCCURRED ALL TIRES HAVE BEEN REPLACED AT MY EXPENSE PRIOR TO THE LETTER. I DO STILL CARRY THE P255/70R16 WILDERNESS AS A SPARE. I WOULD LIKE TO KNOW IF I AM ENTITLED TO BE REIMBURSED FOR THE REPLACEMENT OF MY TIRES. *JB

I WAS IN AN AUTOMOBILE ACCIDENT 12/2003 MY SEAT BELT DID NOT RESTRAIN ME, I WAS THE PASSENGER IN MY 1998 FORD EXPLORER SPORT. THE CAR RAN INTO A TELEPHONE POLE. AT THE TIME OF IMPACT BOTH AIR BAGS WENT OFF. AT IMPACT I FLEW UP FROM MY SEAT, DIDN'T TOUCH THE AIR BAG BUT I HIT THE OVERHEAD CONSOLE WITH MY FACE. I BROKE THE OVERHEAD CONSOLE, REAR VIEW MIRROR, STEREO, TWO AIR VENTS, AND THE COUNSEL BETWEEN THE FRONT SEATS. THE RESULTS FROM MY SEAT BELT NOT WORKING WAS 50 PLUS STITCHES TO MY FOREHEAD AND NOSE, AND A CLOSED HEAD INJURY. NOW I AM SCARED FOR LIFE BECAUSE MY SEAT BELT DIDN'T RESTRAIN ME AND CONTINUES NOT TO WORK. *NM

THIS IS NOT AN EMERGENCY PROBLEM OR SAFETY ISSUE BUT IT SHOULD STILL BE INVESTIGATED. I OWN A 1998 FORD EXPLORER AND THE LIGHTS ON THE RADIO PANEL NO LONGER WORK. SO I CALLED TO HAVE THEM FIXED WELL THEY CANT BE FIXED YOU HAVE TO PURCHASE A NEW RADIO AT $500.00. WELL I WAS NOT GOING TO DO THAT JUST SO THE CLOCK AND RADIO STATION SETTING WOULD WORK. AS I WAS INVESTIGATING WEATHER THIS COULD BE FIXED OR NOT I MET 4 OTHER PEOPLE WHO HAVE THE SAME PROBLEM EACH OF THEM ALSO HAVING TO PURCHASE A $500.00 RADIO SO THE LIGHTS WOULD WORK. THEN I STARTED CALLING FORD DEALERSHIPS AND FOUND THAT EVERYONE I HAVE CALLED HAS TAKEN DOZENS OF PHONE CALLS ON THE LIGHT PROBLEM WITH THE RADIOS. NOW I WOULD SAY AT $500.00 A RADIO TO HAVE THIS FIXED FORD WOULD BE MAKING QUITE A PROVITE OVER SOMETHING THAT SOUNDS LIKE A MINOR PROBLEM. TO ME IT ISN'T A MINOR PROBLEM IF EVERY VEHICHLE THAT HAS THESE RADIOS HAS A LIGHT PROBLEM. TO ME AND SEVERAL OTHER PEOPLE I HAVE SPOKE TO FEEL THIS SHOULD BE FORDS EXPENSE TO FIX THIS NOT THE CONSUMER. IF IT WAS JUST MY RADIO THAT WOULD BE DIFFERENT BUT FOR DOZENS AND DOZENS OF RADIOS TO BE THIS WAY IS A BIG PROBLEM. *NM

THE DRIVER'S SIDE DOOR LOCK IS NO LONGER ABLE TO BE UNLOCKED WITH THE KEY OR BY THE POWER LOCK SWITCH. IF IT IS LOCKED ACCIDENTALLY, IT IS IMPOSSIBLE TO ENTER THE VEHICLE ANY WAY OTHER THAN BY CRAWLING IN FROM THE PASSENGER SIDE DOOR OR BY PULLING VERY HARD ON THE INSIDE HANDLE WHILE WORKING THE KEY IN THE LOCK. THIS COULD PRESENT A SERIOUS PROBLEM IN THE CASE OF AN ACCIDENT IF AN INDIVIDUAL NEEDS TO FLEE THE VEHICLE. *JB

1998 FORD EXPLORER CAUGHT FIRE AND BURNED IN GARAGE. *JB

THE DRIVER'S SIDE DOOR LOCK IS NO LONGER ABLE TO BE UNLOCKED WITH THE KEY OR BY THE POWER LOCK SWITCH. IF IT IS LOCKED ACCIDENTALLY, IT IS IMPOSSIBLE TO ENTER THE VEHICLE ANY WAY OTHER THAN BY CRAWLING IN FROM THE PASSENGER SIDE DOOR. THIS COULD PRESENT A SERIOUS PROBLEM IN THE CASE OF AN ACCIDENT IF AN INDIVIDUAL NEEDS TO FLEE THE VEHICLE... ESPECIALLY FOR THOSE LIKE MYSELF WITH INFANTS THAT WOULD NEED TO BE REMOVED FROM THE VEHICLE AS WELL. THE PROBLEM BEGAN FOUR OR FIVE YEARS AGO WHEN IT BECAME DIFFICULT TO UNLOCK THE DOOR WITH THE KEY AT VARIOUS TIMES. SINCE THEN, THE SITUATION HAS WORSENED SIGNIFICANTLY. THE ONLY THING ABOUT THE DRIVER'S SIDE DOOR THAT IS IN WORKING CONDITION NOW IS THE "LOCK" ACTION OF THE POWER LOCK SWITCH. HAVING SAID THAT, THE POWER WINDOW ON THE DRIVER'S SIDE DOOR NO LONGER WORKS, THOUGH I AM UNSURE IF IT IS IN ANY WAY RELATED TO THE LOCK. *NM

MY 1998 FORD EXPLORER CAUGHT FIRE IN MY GARAGE AFTER BEING PARKED FOR 3 HOURS CAUSING EXTENSIVE DAMAGE TO THE HOUSE. *NM

98 FORD EXPLORER SPORT ENGINE CAUGHT FIRE 10 MINUTES AFTER VEHICLE WAS PARKED AT RESIDENCE- ENGINE COMPLETELY BURNED LEAVING VEHICLE TOTALED. *NM

I ARRIVED BACK FROM TAKING MY SON TO THE PARK AT APPROXIMATELY 6:00PM, WATCHED TV AND THEN FIRED UP THE GRILL AROUND 7:45PM. I CAME BACK IN THE HOUSE AND HEARD A LOUD NOISE. I YELLED UPSTAIRS TO MY HUSBAND AND ASKED IF HE HAD HEARD THE NOISE, HE YELLED BACK AND SAID, CALL 911 YOUR TRUCK IS ON FIRE. HE IMMEDIATELY BEGAN TO FIGHT THE FIRE WITH TWO FIRE EXTINGUISHERS AND THE WATER HOSE. WE WERE SCARED AS THE FIRE DEPARTMENT HAD NOT YET ARRIVED AND WE WERE WORRIED IT WAS GOING TO BLOW UP AS IT WAS ONLY APPROXIMATELY 7 FEET FROM THE HOUSE. THE FIRE DEPARTMENT SHOWED US THE AREA IN WHICH THE FIRE STARTED WHICH WAS UNDER THE HOOD ON THE DRIVER'S SIDE, HOWEVER, DEEMED IT INDETERMINABLE. I WAS IN SHOCK THAT THIS OCCURRED AS I ONLY HAD ONE PAYMENT LEFT TO PAYOFF THE LOAN. I RESEARCHED AND FOUND OUT THAT THE SAME VEHICLES THAT WERE BEING RECALLED BY FORD FOR A FAULTY CRUISE CONTROL SWITCH WAS ALSO USED ON MY 1998, HOWEVER, HAD NOT BEEN RECALLED. AFTER MUCH RESEARCH, I HAVE FOUND THERE ARE SEVERAL OTHER VEHICLES THAT ARE THE SAME YEAR AS MINE WERE CATCHING ON FIRE FOR NO APPARENT REASON WITHOUT WARNING. THERE HAVE BEEN RECALLS, HOWEVER, NOT ON MY PARTICULAR VEHICLE. FORD SENT ME A FORM LETTER THAT WAS ADDRESSED TO MY HUSBAND WITH OUR ADDRESS, HOWEVER, THE LETTER STATES DEAR MS. X. (A TRUE INDICATION OF THEIR CONCERN FOR MY ISSUE) I AM ANGERED THAT THERE HAVE BEEN SO MANY VEHICLES THAT HAVE BURST INTO FLAMES WITHOUT WARNING, BURNED DOWN CARS AND HOMES AND LIVES LOST AND FORD BELIEVES THEY

I AM THE PRIMARY DRIVER OF MY NIECE'S 1998 FORD EXPLORER SPORT. ONE AFTERNOON I DROVE THE 1998 FORD EXPLORER SPORT TO THE SUPERMARKET, AND PHARMACY. THE 1998 FORD EXPLORER SPORT WAS RUNNING FINE, ALL THE GAUGES WERE IN THE MIDDLE, NO SMOKE, NO SMELLS, NO PROBLEMS. . AFTER ARRIVING HOME I PARKED THE FORD 1998 EXPLORER SPORT IN MY DRIVEWAY, APPROXIMATELY 2 FEET FROM THE GARAGE DOOR, AND APPROXIMATELY 4 FEET FROM THE ENTRANCE TO MY HOUSE. THE VEHICLE WAS PARKED, SHUT OFF AND SITTING IN THE DRIVEWAY WITH NO PROBLEMS. DURING THE NEXT HOUR, I BEGIN TO HANG CHRISTMAS DECORATIONS ON MY FRONT DOOR, AND I WAS IN & OUT OF THE HOUSE. THE 1998 FORD EXPLORER SPORT WAS STILL FINE IN THE DRIVEWAY. APPROXIMATELY 1 HOUR AFTER I FINISHED MY DECORATING, I BEGAN TO SMELL SOMETHING LIKE RUBBER BURNING. I CHECKED MY STOVE, AND ELECTRICAL OUTLETS, AND EVERYTHING APPEARED TO BE FINE. I FIGURE THE BURNING SMELL WAS COMING FROM MY NEIGHBOR'S HOUSE. THEY HAD WORKERS THERE DRILLING AND MAKING REPAIRS. SO I THEN CONTINUE TO DO MY CHORES. APPROXIMATELY 15 MINUTES LATER I WENT TO LOOK OUT MY FRONT DOOR, AND I SAW DARK SMOKE POURING OUT THE HOOD OF THE 1998 FORD EXPLORER SPORT. I PANICKED, CLOSED THE DOOR, GRABBED THE PHONE, RAN OUT TO THE BACKYARD, AND CALL 911. I WAS TO AFRAID TO GO OUT THE FRONT DOOR, AND ALSO AFRAID TO STAY IN THE HOUSE, THINKING THE HOUSE AND GARAGE WOULD ALSO CATCH FIRE. THANK GOD, THE FIRE DEPARTMENT ARRIVED SWIFTLY, AND EXTINGUISHED THE FIRE. THE FIRE WAS CONTAINED TO THE VEHICLE ONL

1998 FORD EXPLORER, PLENUM DOOR FAILURE, RESULTING IN NO HEAT. CANNOT DEFROST WINDOWS CAUSING SAFETY HAZARD. AFTER MUCH RESEARCH, COMMON PROBLEM WITH FORD EXPLORERS. SHOULD BE A FACTORY DEFECT. GARAGE WANTS $1000 TO FIX. *JB

FORD EXPLORER SPORT 2 DOOR CAUGHT FIRE WHILE PARKED IN THE GARAGE. IT WAS NOT TURNED ON IT JUST CAUGHT FIRE ON IT'S OWN. *JB

DT: THE DRIVER'S SIDE DOOR WILL NOT UNLOCK BY KEY, REMOTE OR THE INSIDE HANDLE. WHEN THE CONSUMER CONTACTED THE DEALER AND MANUFACTURER, THEY TOLD HER THAT IT WAS NOT ON RECALL AND THAT SHE HAD TO TAKE CARE OF THE ISSUE HERSELF. THE CONSUMER FELT THAT THIS WAS A SAFETY ISSUE BECAUSE IF THERE WAS AN EMERGENCY ONE WOULD NOT BE ABLE TO EXIT THE VEHICLE QUICKLY. THE CONSUMER WAS UNABLE TO UNLOCK THE DOOR WHEN SHE LEFT FOR WORK ON 8-29-05. AS OF NOW THE PROBLEM IS STILL HAS NOT BEEN SOLVED. *AK THE CONSUMER STATED SON-IN-LAW WAS ABLE TO FIX THE DOOR. UPDATE 4/25/07 *TR

DT: THE CONTACT OWNED A 1998 FORD EXPLORER SPORT. HAD FIRESTONE WILDERNESS AT TIRES ON VEHICLE. WENT FOR INSPECTION AND FAILED BECAUSE THE TIRES WERE RECALLED. HE CONTACTED FORD AS WELL AS FIRESTONE, AND THEY TOLD HIM THE RECALL WAS OVER AND THERE WAS NOTHING THEY COULD DO. THE TIRE SIZE WAS P235/70R16. THE TIRES ON THE VEHICLE SPLIT BETWEEN THE THREADS, AND SIDEWALLS. IT WAS LIKE THEY WERE SEPARATING ON ALL FIVE OF THE TIRES, INCLUDING THE SPARE TIRE. *AK *NM

I HAVE ALREADY PUT IN ONE COMPLAINT ON MY 1998 FORD EXPLORER, BUT NOW I GOT IT BACK A FEW DAYS AGO FROM THE DEALER THEY CHECKED IT AND FOUND OUT IT HAS RACK AND PINION PROBLEMS ALREADY. I HAVE ONLY 24000 MILES ON IT. THERE IS ANOTHER COMPLAINT IN HERE FOR THE SAME THING. I AM WORRIED THE STEERING IS GOING TO GO OUT, AND I CANNOT AFFORD TO PAY $900.00. WHY IS FORD NOT DOING ANYTHING WITH THESE 1998 EXPLORERS. *JB