2022 Ford Escape Hybrid

Engaging & disengaging while parked and turned off. Lost of power while driving. Check engine light & wrench came on. Tried to get dealer to diagnose but they didn’t understand me with the engaging. Taking on dealer today’s for both issues. It went from about 50 mph to 25 mph

On XXX, [XXX] performed Safety Recall 26C11 on my 2022 Ford Escape Hybrid (R/O XXX). Immediately after the procedure, the vehicle’s onboard telematics modem became completely non-functional (blank ESN on the SYNC screen), disabling all emergency communication and FordPass vehicle connectivity. When I brought the failure to the dealership's attention under Ford Corporate CaseXXX and case CXH-XXX, Service Manager [XXX] formally refused to inspect or correct the post-recall malfunction unless I paid an upfront $219 diagnostic fee, stating in writing that 'Ford is not paying and the recall is not paying so we are at an impasse.' The dealer is imposing unauthorized diagnostic fees on vehicle owners to inspect safety-recall-induced defects, leaving safety communication disabled. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

"While driving my 2022 Ford Escape Hybrid, the vehicle suffered an abrupt powertrain failure. A wrench icon and check engine light illuminated on the dashboard, and the vehicle immediately dropped into a low-speed mode that severely limited my throttle control on the road. I was unable to drive home and had to leave the vehicle on the road until I could get a tow. The vehicle is currently grounded and unsafe to operate at a Ford dealership lot. Ford customer service is actively refusing to authorize alternative transportation or honor the extended coverage parameters outlined in Customer Satisfaction Program 23N06, which covers this exact engine defect."

The contact owns a 2022 Ford Escape. The contact stated that upon starting the vehicle, the check engine warning light illuminated and remained illuminated. The vehicle was taken to a local dealer where it was diagnosed, and a code for ABS Internal Module Failure was displayed. The contact was informed that further diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 55,000.

On 20 July 2026, my 2022 Ford Escape HEV caught fire in the engine compartment while parked. The vehicle is likely a total loss (insurance pending). On-site emergency personnel responded within minutes of the fire and the local fire department was on scene within 5 minutes of the 911 call. They cleared the incident (and d/c the 12V) within 32 minutes of arrival. Detroit Fire Department Incident: 202620101471. This vehicle was subject to Ford Safety Recall 23S27 and Customer Satisfaction Program 23N06, which address a manufacturing defect in the 2.5L HEV/PHEV engine. Under that recall, connecting rod bearing journals were not properly finished, causing premature bearing and engine failure that can release engine oil and fuel vapor into the under-hood area resulting in a fire. The recall remedy was completed on my vehicle, as were all customer satisfaction program campaigns. The dealer performed the PCM software update, which is intended to detect early signs of bearing failure through diagnostic trouble codes (P1061 and P032F) so the failure can be caught before an engine breach occurs. The engine long block was NOT replaced. Under Ford's own criteria, long block replacement was only authorized if the vehicle exhibited loud metal-to-metal clanking noises, a loss of torque, or the associated diagnostic codes. Dealership personnel assured me an engine light would illuminate and I would have time to safely move the vehicle to the side of the road. My vehicle did not have any warn

The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 26V104000 (Electrical System, Exterior Lighting); however, the part to do the recall repair was not yet available. The contact stated upon starting the vehicle, the message " Trailer Brake Module Failure" was displayed. The vehicle was taken to the dealer, where it was diagnosed and determined that the integrated trailer module (ITRM) had failed and needed to be replaced. The dealer informed the contact that the manufacturer had failed to make the part available for the repair. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 72,000.

The contact owned 2022 Ford Escape. The contact stated that while her husband was driving 65 MPH uphill, another vehicle attempting to make a left turn in front of the vehicle crashed into the vehicle. The contact stated that several air bags deployed inside the vehicle; however, the steering wheel and the front passenger’s side air bags failed to deploy. The contact stated that the Forward Collision Avoidance feature failed to operate during the failure. The contact sustained injuries to the head, left hand, and the back. Medical attention was sought. The contact stated that a Police report was not filed. The manufacturer was not notified of the failure. The approximate failure mileage was 180,000.

The cloth that covers the sun roof sags into the car. One side of mine still holds the cloth mostly into place, but if that side breaks, the cloth will drop into the car which will make it impossible to see anything behind me. After receiving an estimate for repair, I was told by the repair tech that this was a common problem with these sun shade assemblies.

The contact owns a 2022 Ford Escape. The contact stated that while driving at various speeds, the instrument panel intermittently displayed a blank screen. The vehicle was taken to the dealer and test driven, and the failure was duplicated. The vehicle was diagnosed with a defective instrument cluster, and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and agreed to cover a partial amount of the cost of repair. The vehicle was not repaired. The failure mileage was approximately 38,000.

The contact owns a 2022 Ford Escape. The contact stated that upon visual inspection, there was excessive corrosion on the driver's side door panel. The vehicle was taken to the dealer, who determined that there was water entering through the front body hinge pillar and down to the rocker panel. The contact was informed that the water should drain out, but instead was causing the excessive corrosion to all four doors. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.

Rear brakes squeak every time I back up in the cold weather, they have attempted to fix them, still not fixed. Then when driving about 10 MPH and coming to a stop, brakes will all the sudden grip and about throw you through the dash

The Panoramic Sunroof Drip Molding will not stay attached. When it falls, it can rip the sunshade causing it to hang down from the roof and block the drivers rear vision. The glue pads that are provided with the molding does not last long and it causes the molding to rattle with every bump as it starts failing. THE RIPPED SUNSCREEN HAS NOT HAPPENED TO MY CAR, BUT THE MOLDING PIECE DOES KEEP FALLING OFF...NO MATTER WHAT TYPE OF ADHESIVE I USE!

Water in the cab. Found online a few others have posted about clogged ac drip line. By the time you find it, your carpet is ruined. Have not Been able to locate the drip line.

Defective door check arm, took to ford in April of 2024 and they have made no attempt to repair it.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power with the high voltage warning light illuminated. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was unavailable. The vehicle was towed to the dealer, where the vehicle was not diagnosed or repaired. The contact was informed by the dealer that the part to repair the vehicle was not available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 45,000. VIN tool confirms parts not available.

This defect has resulted in multiple vehicle shutdowns while in operation, significantly increasing the risk of a crash. Additionally, Ford has identified a potential risk of battery thermal venting, which could lead to a vehicle fire, further endangering my safety and that of others on the road. Ford has advised not to charge the vehicle, further limiting its functionality and reliability. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Stevens 112 Ford has confirmed that the vehicle is experiencing high-voltage battery failure, consistent with the recall. However, they have also stated that Ford has not developed a solution to repair this issue. Ford’s hotline has advised against any further repairs at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has been inspected and diagnosed by Stevens 112 Ford, who confirmed the issue. Ford’s technical hotline has been contacted, and they acknowledged the defect but advised against further repairs. No inspections by police or insurance representatives have taken place.

1. Brakes been going on since we bought it new had in shop number of times still no fix but when we try to stop there is a surge at the end and makes us go still for a bit different length each time ... 2. The blind spots will go on when nothing there

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 24V954000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Egr coolant leak in the first 70k miles of driving the car this has been causing my check engine light to turn on and the problem is 'discovered' when the part is no longer covered by warranty.

See attached document for complaint.

The contact owns a 2022 Ford Escape. The contact stated while approaching a stop light at approximately 35 MPH with another vehicle ahead approximately five to six car lengths away, the pre collision warning system illuminated. The contact’s foot was hovering over the brake pedal; however, after placing a foot on the brake pedal, the vehicle abruptly stopped. The contact was able to continue driving the vehicle. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that no fault codes were retrieved from a diagnostic test. The dealer reset the automatic braking system to the "LOW" setting from the previous "NORMAL" setting. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 36,898.

The vehicle was being flat towed which had been set to Neutral tow position, per Ford’s published procedure. After driving 5-7 miles from Old Orchard Beach, ME to Foxboro, MA we stopped at a stoplight. We turned right after coming to a complete stop. The front wheels locked up. We traveled about 20 yards to safely avoid any traffic issues. The vehicle had reset the transmission to Park. A set of tires on the front axle were flat spotted. The car was not running. The vehicle was dropped at a Ford dealer and the service technician informed me that there were several software updates that needed done including one to the Gateway System that could have caused my problem

The driver seat pokes at my tailbone and nobody can seem to find the fix for this. There is a whole forum with so many complaints about the same issue. I have had it looked at several times and put a block of wood on my seat trying to avoid the excruciating pain this seat causes me after driving for an extended period of time. I have spent a lot of money and gone to incredible lengths trying to resolve this issue and nothing works. I bought a new seat base, and a new replacement cushion as well as an additional gel cushion which I fold in half so it is double the thickness. Nothing works and I see so many in the same desperate situation. It is one particular seat base (escape 2020 - 2022) where all of the complaints for this are.

In March 7: Received vehicle alert from Ford PASS , "WARNING MESSAGE: SERVICE ENGINE SOON WARNING THE POWER TRAIN CONTROL MODULE HAS DETECTED THE ENGINE TIMING CHAINS EXCEEDED 95% OF THEIR USEFUL LIFE AND REQUIRES SERVICE NOW. THE CONTROL SYSTEM INVOKES A SYMPTOM OF LIMITED POWER" while I was driving in highway I5 at WA. The vehicle suddenly slow down itself and lost of acceleration. Took to the dealership ans they could not identified issue. Reset the code and returned the car back to me. In May 12: Same symptom happened again. Took to the dealership next day and the technician did see the issue since the Service Ranch icon was shown on the screen. The service advisor said they contacted Ford Engineering to see how to fix but no result. They reset the code and I brought the car back while they are still waiting form Ford engineering.

The door stop arm detatched from the door body.

My vehicle has a broken spot weld visible on the driver's door near the hinge. This is becoming a more common problem with Escapes according to posts I'm reading on various forums.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

TPMS Sensors of Back Right and Left will not show readings and TPMS fault code will show in BCM

The contact owns a 2022 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

This recall has been out since May 26, 2023. This is a potentially dangerous situation. I am a [XXX] widower and my Ford Escape is my only means of transportation. If I were to have an engine fire I would be in trouble! Why is it almost a year and Ford cannot fix this problem? Any assistance that you can provide would be greatly appreciated. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

When i try to stop from going different times and ways meaning i was on highway off ramp it starts to stop and then it feels like it stops stopping and tries to stop again it os scary each time is different and it does not happen all the time but it skips i had it many times they replaced parts and still doing it

The contact owns a 2022 Ford Escape. The contact stated that the front driver's side door check arm hinge failed, and the door would not properly open and close. The contact had to enter and exit the vehicle through the front passenger’s side of the vehicle. The local dealer was notified of the failure and informed the contact of an upcoming campaign to repair the vehicle. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000.

There is a significant amount of engine oil leak. Confirmed by an employee at auto zone. We were worries about the recall as it was exactly what the recall said, that the engine might explode. The problem confirmed at auto zone. We called the ford service center, they said the don't have this recall code in their system so they transferred the call to corporate office. the corporate office said someone will call us but nobody called.

From the NHTSA recall notes: May 26,2023 Manufacturer Recall Number23S27 NHTSA Recall Number23V380 Recall StatusRecall Incomplete, remedy not yet available Summary ON YOUR VEHICLE, THE ENGINE COULD FAIL PREMATURELY. IN THE EVENT OF AN ENGINE FAILURE, SIGNIFICANT QUANTITIES OF ENGINE OIL AND/OR FUEL VAPOR MAY BE RELEASED INTO THE UNDER HOOD ENVIRONMENT AND MAY MIGRATE TO AND/OR ACCUMULATE NEAR IGNITION SOURCES. ENGINE FAILURE IS EXPECTED TO PRODUCE LOUD NOISES EXAMPLE METAL-TO-METAL CLANK AUDIBLE TO THE VEHICLES OCCUPANTS. AN ENGINE FAILURE WILL ALSO RESULT IN A REDUCTION IN AVAILABLE ENGINE POWER. Safety Risk ENGINE OIL AND/OR FUEL VAPOR THAT ACCUMULATES NEAR A COMBUSTIBLE SOURCE MAY IGNITE, INCREASING THE RISK OF A FIRE. Remedy FORD MOTOR COMPANY IS WORKING CLOSELY WITH ITS SUPPLIERS TO DEVELOP A REMEDY FOR THIS REPAIR. WHEN THE REMEDY BECOMES AVAILABLE, FORD MOTOR COMPANY WILL NOTIFY YOU VIA MAIL TO SCHEDULE A SERVICE APPOINTMENT WITH YOUR DEALER FOR REPAIRS TO BE COMPLETED FREE OF CHARGE PARTS AND LABOR. THE REMEDY IS ANTICIPATED TO BE AVAILABLE BY OCTOBER 2023. As of 2/26/24, Ford has still not released a remedy to this safety-related recall.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

Issue 1: Car is currently @ dealership for recall 23E09 Emissions. Dealership is currently unable to resolve error codes and reset, they believe due to a bad battery, car has less than 15k on it. They are obtaining a new battery. This recall has net even made it into your database yet. Issue 2: The more concerning issue, Safety recall notice 23S27 / NHTSA Recall dated May 26, 2023, of which we were notified of in June 2023 still has not been resolved. After several attempts to obtain information from the dealership and Ford itself we have not been able to determine if or when a repair may be approved. This is very concerning because of the nature of the recall and the potential for harm to any passengers. This is the third recall since our purchase, the first recall # 22S47 (under the hood Fire) was supposedly corrected by the dealership on 01/26/22. I hope you agree the safety recall (23S27) is of utmost importance based on the devastating potential it has. I do not believe I'm being unreasonable by expecting a resolution to this issue in a timely manor, we are are just over 3 months away from a year since the recall was issued.

The contact owns a 2022 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Brakes grip and pause, jerking the car while braking.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. VIN tool confirms there were 1 recall at this time. The contact did not attempt to file the complaint online.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2022 Ford Escape Hybrid. The contact received notification of NHTSA Campaign Number: 23V38000 (Engine) however, the part to do the recall repair was not yet available. The local dealer and a secondary dealer, Kearny Mesa Kia (7303 Clairemont Mesa Blvd, San Diego, CA 92111) were contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

This vehicle has had the same recall for under hood fire risk two or three times. I have taken it in for all recalls but this one cannot be resolved. I contacted Ford in October and asked for help. I cannot get it fixed, I cannot sell the vehicle and now I’m scared to continue driving it. Ford refused to buy it back and I feel this has gone in long enough. Please help me fight Ford and get this resolved! Thank you.

The contact owns a 2022 Ford Escape. The contact received notification of NHTSA Campaign Number: 23V380000 (Engine) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.