Owners filed 374 complaints about this vehicle with federal regulators, most often about the electrical system › ignition › switch. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System › Ignition › Switch
43
0
11
0
Air Bags › Frontal
20
17
0
16
Power Train › Automatic Transmission › Lever and Linkage › Column Shift
17
0
1
0
Equipment › Appliance › Air Conditioner
15
0
0
0
Power Train › Automatic Transmission
12
2
0
2
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
11
1
0
0
Electrical System › Wiring › Interior/Under Dash
10
0
5
0
Electrical System › Ignition
9
0
3
0
Air Bags
9
4
0
4
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
8
0
0
0
4 safety recalls
Part 573 reports
Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Electrical System › Ignition › Switch99V029000
Filed Feb 9, 1999762,201 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR, CREATING A SHORT CIRCUIT, ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE.
Risk. THIS CAN CAUSE OVER HEATING AND THE POTENTIAL FOR A VEHICLE FIRE.
Remedy. DEALERS WILL INSTALL A JUMPER HARNESS WITH A RELAY WHICH WILL RE-ROUTE AND ACTIVATE ALL A2 ACCESSORIES THROUGH THE RELAY.
Service Brakes, Air › Disc › Rotor98E010000
Filed Apr 8, 199823,500 vehiclesAimco Products Inc.
Defect. EQUIPMENT DESCRIPTION: AFTERMARKET BRAKE ROTORS FOR USE ON CERTAIN FORD AND MAZDA TRUCKS. CRACKED CASTINGS CAUSED CRACKS TO APPEAR ON THE OUTER DIAMETER OF THE ROTOR HAT OR AROUND THE STUD HOLE.
Risk. LOSS OF BRAKING CAN RESULT.
Remedy. AIMCO WILL REIMBURSE CONSUMERS/INSTALLERS FOR THE COST OF REPLACEMENT ROTORS AND INSTALLATION. CONSUMERS ARE REQUESTED TO RETURN TO THE LOCATION WHERE THE ROTORS WERE ORIGINALLY PURCHASED/INSTALLED FOR REPLACEMENT.
Power Train › Transfer Case (4-wheel Drive)97V204000
Filed Nov 13, 199775,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER MINIVANS. THESE VEHICLES CAN DEVELOP POWERTRAIN BENDING RESONANCE OR TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT. THE POWERTRAIN BENDING RESONANCE OR THE OUTPUT SHAFT BUSHING DISPLACEMENT CAN RESULT IN STRUCTURAL FAILURE OF THE TRANSMISSION AND/OR TRANSFER CASE. FLUID EXPLUSION, DRIVESHAFT SEPARATION OR LOSS OF VEHICLE DRIVE CAN RESULT.
Risk. THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, AND, IF THE EXPELLED FLUID CONTACTS THE EXHAUST SYSTEM, A VEHICLE FIRE COULD OCCUR.
Remedy. DEALERS WILL INSTALL A NEW TRANSFER CASE REAR OUTPUT SHAFT BUSHING AND AN ALUMINUM DRIVESHAFT WILL BE INSTALLED.
What owners reported
Newest filings
Power Train
Filed Oct 29, 2015CA
TL* THE CONTACT OWNS A 1993 FORD AEROSTAR. WHILE DRIVING AT APPROXIMATELY 80 MPH, THERE WAS A VIBRATION COMING FROM THE DRIVER SIDE AND THERE WAS FLUID LEAKING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE TRANSMISSION TRANSFER CASE WAS FRACTURED AND FLUID WAS LEAKING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Electrical System
Filed Sep 11, 2014169,000 milesOH
TL* THE CONTACT OWNS A 1993 FORD AEROSTAR. THE CONTACT STATED THAT THE KEY BECAME LODGED IN THE IGNITION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 169,000.
Structure › Body › BumpersCrash
Filed May 17, 2014100,000 milesVA
BACKED INTO PINE TREE IN DRIVEWAY. SHATTERED PLASTIC BUMPER COVER. CAN NOT REPLACE BUMPER COVER BECAUSE FORD SAYS OBSOLETE. ALSO NO AFTER MARKET BUMPER CAN BE FOUND FOR THIS MODEL. THIS BUMPER PROTECTS NO ONE. *JS FORD WON'T EVEN GIVE ME THE FORD PART NUMBER. ITS A CARGO VAN. OTHER MODEL COVERS CAN BE BOUGHT FROM AFTER MARKET SELLERS BUT NOT THE CARGO VAN. ONLY PLACE TO GET ONE IS JUNK YARDS IF YOU ARE GET LUCKY. MOST OF THEIR COVERS ARE BUSTED ALSO. A CAR IS A HAZARD WITHOUT A BUMPER. *JS
Electrical System › Ignition › Switch
Filed Jan 6, 2010144,670 milesWA
TL*THE CONTACT OWNS A 1993 FORD AEROSTAR. THE CONTACT STATED THAT HE NOTICED ELECTRICAL PROBLEMS. THERE WAS A CLICKING SOUND AND HE COULD FEEL A PULSATION IN THE DASHBOARD; THERE WERE ALSO ELECTRICAL SHORTAGES. HE CALLED THE DEALERSHIP ABOUT RECALL 99V029000 AND WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. HE ALSO CONSULTED THE MANUFACTURER AND IT WAS CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS 144,705. THE FAILURE MILEAGE WAS APPROXIMATELY 144,670. UPDATED 02/22/11
Electrical SystemFire
Filed Oct 23, 2008168,000 milesCA
TL*THE CONTACT OWNS A 1993 FORD AEROSTAR. THE CONTACT STATED THAT HIS VEHICLE WAS PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR; THEREFORE, CREATING A SHORT CIRCUIT AND ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE. ON NUMEROUS OCCASIONS, HE NOTICED THAT THE SWITCH MODULE MELTED AND THE INSTRUMENT CONTROL PANEL LIGHTING WAS INOPERATIVE. AS A RESULT, THE RISK OF A SEVERE FIRE INCREASED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 99V029000 (ELECTRICAL SYSTEM:IGNITION:SWITCH); THEREFORE, THEY WOULD NOT ASSUME FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,000 AND CURRENT MILEAGE WAS 180,000.
Tires
Filed Dec 3, 20077,194 milesFL
BOUGHT FOUR TIRES: SIGMA SHADOW. 55,000 MILES WARRANTY. 215/75R14, 6K60, AT TIRE KINGDOM LOCATED AT: 8790 SW 24TH ST. MIAMI, FL. 33165. TELEPHONE 305 227 4110. *TR ON OCT. 22, 2007 THE REAR RIGHT TIRE BLEWOUT. THE TIRE HAD 7,194 MILES. TIRE KINGDOM GAVE ME TWO TIRES WHICH THEY INSTALLED IN THE FRONT. ON NOV. 19, 2007 ANOTHER TIRE BLEWOUT. THIS TIRE HAD 10,550 MILES. THIS LAST INCIDENT HAPPENED IN HOUSTON. I WENT TO NTB (PART OF THE SAME COMPANY) LOCATED AT: 7115 FM 1960 ROAD WEST. TELEPHONE 281- 580-1689. I TALKED TO THE MGR. MR. FRED JOHNSON. I SHOWED HIM THE BLOWNOUT TIRE, ALL THE PAPERS ETC..AND ASKED HIM TO REPLACE THE BLOWNOUT TIRE PLUS THE OTHER ORIGINAL TIRE. HE SAID THAT HE WOULD ONLY REPLACE THE BLOWNOUT TIRE, HE DID NOT HAVE THE TIRE IN STOCK SO I HAD TO RETURN. SINCE HE DID NOT WANT TO REPLACE THE TWO ORIGINAL TIRES, I ASKED HIM FOR THE NAME AND TELEPHONE OF THE DISTRICT MGR. HE TOLD ME THAT HIS NAME WAS ARTHAY BENTON AND HIS TELEPHONE 1-865-951-4622. I CALLED MR. BENTON AND EXPLAINED THE PROBLEM TO HIM. HE SAID HE WOULD CALL ME BACK. THE PERSON THAT CALLED ME BACK WAS MR. FRED JOHNSON AND TOLD ME THAT THEY WOULD NOT GIVE ME ANY TIRES NOT EVEN REPLACE THE BLOWNOUT TIRE. I TOOK THE BLOWNOUT TIRE TO ANOTHER NTB STORE AND THEY REPLACED IT. I AM VERY CONCERNED ABOUT THE SAFETY OF THESE TIRES PARTICULARLY THE ORIGINAL TIRE. THE FIRST INCIDENT HAPPENED ON I-10 IN FLORIDA, THE SECOND INCIDENT ON 610 IN HOUSTON. IN BOTH INCIDENTS, WHEN THE TIRES FAILED, I LOST CONTROL OF T
Electrical SystemFire
Filed Nov 11, 2006MI
JUST GOT HOME AND WAS PARKED IN FRONT OF THE HOUSE. ABOUT 30 MIN LATER SOMEONE WAS KNOCKING ON ARE DOOR TELLING US THE VAN WAS ON FIRE. THERE WAS NO KEYS LEFT IN THE VAN. THE FIRE BURN THE DASH AND THE RIGHT SIDE OF THE INSIDE OF THE ENGINE AND THE HOOD. THE VAN IS NOW TOTAL. *NM
Engine and Engine Cooling
Filed Nov 3, 2006146,000 milesFL
DT*: THE CONTACT STATED UPON CHANGING BOTH THE FUEL FILTER AND THE OIL FILTER, THE VEHICLE MADE A KNOCKING NOISE WHILE DRIVING 20 MPH. THE VEHICLE WAS TAKEN TO A PRIVATE REPAIR SHOP WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.
Unknown or Other
Filed Jan 3, 2006MO
CONSUMER REQUESTING INFORMATION ON RECALLS FOR 1993 FORD AEROSTAR. *TS *JB
Electrical System › Horn
Filed May 11, 2005189,000 milesKY
AIR BAG LIGHT STARTED FLASHING CONSTANTLY, THEN HORN AND CRUISE CONTROL STOPPED WORKING. NOISE IN COLUMN SOUNDS LIKE LOOSE WIRES FLOPPING.
Electrical SystemFire
Filed Mar 2, 2005150,000 milesOK
WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE CONSUMER TRIED TO RESTART THE VEHICLE AND WAS ABLE TO DO SO. WHILE OPENING THE HOOD, THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A GARAGE FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE FURTHER DETAILS. *JB RECALL CAMPAIGN; NHTSA CAMPAIGN ID NUMBER : 99V029000. THE CONSUMER STATED THAT HE SAW SMOKE COMING OUT OF THE EDGE OF THE HOOD. AFTER HE OPENED THE HOOD HE SAW A SMALL FIRE AT THE REAR OF THE ENGINE. *TC
Air BagsCrash1 injured
Filed Mar 2, 2005TX
THE CONSUMER WAS INVOLVED IN AN ACCIDENT IN HER 1993 FORD AEROSTAR IN WHICH THE VEHICLE ROLLED FOUR TIMES. NONE OF THE VEHICLE'S AIR BAGS DEPLOYED. *NM THE CONSUMER SUSTAINED LIFE THREATENING INJURIES INCLUDING A BROKEN BONE IN HER BACK. THE MANUFACTURER WAS CONTACTED BUT THE CONSUMER HAS NOT RECEIVED A RESPONSE FROM THEM. *NM
Exterior Lighting › Brake Lights
Filed Feb 25, 2005175,000 milesNE
BRAKE LIGHTS CONSTANTLY SHORTING OUT. I HAVE TO REPLACE THEM 2 OR MORE TIMES PER YEAR. I USE LONG-LIFE BULBS, BUT THEY CONTINUALLY GO OUT. I SEE MANY OTHER AEROSTAR VEHICLES WITH SIMILAR SITUATION. WHILE THIS HAS NOT CAUSED AN ACCIDENT YET, UNLESS I CONSTANTLY CHECK THE LIGHTS, I MAY BE INVOLVED IN AN ACCIDENT AND/OR TICKET DUE TO THIS DEFECT. *NM
Exterior Lighting › Headlights › Switch
Filed Dec 16, 2004149,000 milesUT
HEADLIGHTS SWITCH BURNED OUT TWICE. THE CONNECTOR TO THE SWITCH KEPT BURNING. THE MANUFACTURER OFFERED NO HELP.*AK
Steering › ColumnCrash
Filed Oct 30, 200491,400 milesCA
WHILE TURNING LEFT IN AN INTERSECTION THE STEERING WHEEL LOCK UP ON MY AEROSTAR FORD '93 THAT CAUSED ME TO TURN OVER TO THE LEFT AND HIT THE OPPOSITE LANE AND HIT A CAR. I WAS UNABLE TO STRAIGHTEN OUT THE WHEEL AS IT LOCKS UP. AFTER IT WAS RESTARTED THE STEERING WHEEL WAS FINE AND 2 MECHANICS THAT I BROUGHT IT TO CAN'T FIND ANY PROBLEMS.*JB
Suspension › Front › Control Arm › Lower Ball Joint
Filed Oct 8, 2004PA
THE FRONT END NEEDED TO BE ALIGNED BECAUSE NEW TIRES WERE INSTALLED. THE MECHANIC WAS UNABLE TO PERFORM THE FRONT END ALIGNMENT BECAUSE THE FRONT LEFT BALL JOINT AND INNER TIE ROD WERE WORN. *JB
Electrical System › Ignition › SwitchFire
Filed Aug 6, 2004130,000 milesVA
WHILE DRIVING ON THE HIGHWAY VEHICLE CAUGHT ON FIRE BECAUSE OF THE DEFECT DESCRIBED IN IGNITION SWITCH ELECTRICAL SHORT 99V029000 RECALL. MANUFACTURER PROVIDED CONFLICTING INFORMATION. THEY TOLD CONSUMER BY PHONE THAT THE VIN NUMBER WAS INCLUDED IN THE RECALL ,AND THEN SENT A LETTER INDICATING THAT THE VIN NUMBER WASN'T INCLUDED. *AK
Tires
Filed Jun 1, 2004TN
I BOUGHT 4-TIRES AT SEAR IN KINGSPORT TENNESSEE IN FEBRUARY 2004 AND NOTICED THAT ALL 4-TIRES HAD BAD PLACES ON THE TIRES ,TOOK THE VEHICLE BACK THEY SAID IT WAS THE BELTS BROKE IN THEM BUT IT WAS OKAY TO DRIVE .I ASKED THEM TO REPLACE THESE TIRES BECAUSE I EAS GOING ON VACATION AND IT NEEDED TO BE DONE NOW.THEN THEY SAY THE TIRES ARE LIKE THAT ,SO I CHECKED THE TIRES ON THE WALL THERE AND THERE WASNT A TIRE THERE LIKE MINE WITH THESE PLACES ON THEM. ALKL THE WAY TO THE BEACH THE VAN SHOOK BECAUSE THEY SAID THESE TIRES WERE OK,SEARS LOGO IS SATISFACTIONED GUARANTEED RIGHT. IF ONE OF MY KIDS OR FAMILY GETS HURT BECAUSE OF THESE TIRES SEARS WILL BE IN A LAWSUIT OVER 4- TIRES THAT SHOULD BE REPLACED INSTEAD OF ASKING ANY QUESTIONS.*AK
Tires
Filed May 28, 2004115,000 milesWI
THE VEHICLE'S REAR TIRES HAVE PRODUCED A LARGE BUBBLE ON IT. THE CAUSE HAS YET TO BE DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *LA
Structure
Filed Feb 23, 2004WV
ELECTRONIC DASH READOUT CANNOT BE SEEN WHEN SUNLIGHT ENTERS THE CAR AT NUMEROUS ANGLES. *LA *JB
A high number of complaints describe fires or crashes.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 13, 2006. Source: NHTSA Office of Defects Investigation.