Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Electrical System › Wiring › Front Underhood99V028000
Filed Feb 9, 199923,097 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINI VANS. HEAT GENERATION IN THE WIRING HARNESS TO THE FUEL PUMP/SENDER ASSEMBLY CAN CAUSE AN ELECTRICAL SHORT. THE VEHICLE COULD EXPERIENCE A LOSS OF POWER AND BECOME IMMOBILIZED AND THE FUEL GAUGE MAY BE ERRATIC.
Risk. HEAT DAMAGE, INCLUDING MELTING OR CHARRING OF THE FUEL PUMP AND SENDER ASSEMBLY WIRE HARNESS AND ASSOCIATED WIRING HARNESSES CAN ALSO RESULT. THE SHORT CIRCUIT COULD ALSO HAVE THE POTENTIAL FOR A VEHICLE FIRE.
Remedy. DEALERS WILL INSTALL A FUSED JUMPER HARNESS IN THE FUEL PUMP GROUND CIRCUIT THAT WILL BE INSTALLED AT THE FUEL PUMP INERTIA SHUT-OFF SWITCH.
Filed Feb 9, 1999762,201 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES WERE PRODUCED WITH A HIGHER THAN SPECIFIED ELECTRICAL LOAD THROUGH THE ACCESSORY POWER FEED CIRCUIT. THE POTENTIAL FOR CONTACT BETWEEN THE B2 (BATTERY), A2 (ACCESSORY), AND P1 (PROOF) CIRCUITS CAN OCCUR, CREATING A SHORT CIRCUIT, ALLOWING CURRENT TO FLOW THROUGH THE GROUND WIRE.
Risk. THIS CAN CAUSE OVER HEATING AND THE POTENTIAL FOR A VEHICLE FIRE.
Remedy. DEALERS WILL INSTALL A JUMPER HARNESS WITH A RELAY WHICH WILL RE-ROUTE AND ACTIVATE ALL A2 ACCESSORIES THROUGH THE RELAY.
Filed Apr 8, 199823,500 vehiclesAimco Products Inc.
Defect. EQUIPMENT DESCRIPTION: AFTERMARKET BRAKE ROTORS FOR USE ON CERTAIN FORD AND MAZDA TRUCKS. CRACKED CASTINGS CAUSED CRACKS TO APPEAR ON THE OUTER DIAMETER OF THE ROTOR HAT OR AROUND THE STUD HOLE.
Risk. LOSS OF BRAKING CAN RESULT.
Remedy. AIMCO WILL REIMBURSE CONSUMERS/INSTALLERS FOR THE COST OF REPLACEMENT ROTORS AND INSTALLATION. CONSUMERS ARE REQUESTED TO RETURN TO THE LOCATION WHERE THE ROTORS WERE ORIGINALLY PURCHASED/INSTALLED FOR REPLACEMENT.
Power Train › Transfer Case (4-wheel Drive)97V204000
Filed Nov 13, 199775,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: ALL WHEEL DRIVE PASSENGER MINIVANS. THESE VEHICLES CAN DEVELOP POWERTRAIN BENDING RESONANCE OR TRANSFER CASE OUTPUT SHAFT BUSHING DISPLACEMENT. THE POWERTRAIN BENDING RESONANCE OR THE OUTPUT SHAFT BUSHING DISPLACEMENT CAN RESULT IN STRUCTURAL FAILURE OF THE TRANSMISSION AND/OR TRANSFER CASE. FLUID EXPLUSION, DRIVESHAFT SEPARATION OR LOSS OF VEHICLE DRIVE CAN RESULT.
Risk. THIS CONDITION CAN CAUSE A LOSS OF VEHICLE CONTROL, AND, IF THE EXPELLED FLUID CONTACTS THE EXHAUST SYSTEM, A VEHICLE FIRE COULD OCCUR.
Remedy. DEALERS WILL INSTALL A NEW TRANSFER CASE REAR OUTPUT SHAFT BUSHING AND AN ALUMINUM DRIVESHAFT WILL BE INSTALLED.
Filed Feb 28, 199512,000 vehiclesFord Motor Company
Defect. THE CERTIFICATION LABEL ON THESE VEHICLES HAVE INCORRECT REAR TIRE SIZES LISTED. P215/70R14SL SHOULD BE P215/75R14SL. THIS DOES NOT COMPLY WITH FMVSS NO. 120, "TIRE SELECTION AND RIMS FOR MOTOR VEHICLES OTHER THAN PASSENGER CARS."
Risk. CONSEQUENCE OF NON-COMPLIANCE: THE INCORRECTLY SIZED REAR TIRE WOULD NOT HAVE SUFFICIENT LOAD CAPACITY FOR THE VEHICLE'S SPECIFIED GROSS AXLE WEIGHT RATING, INCREASING THE POTENTIAL FOR PREMATURE TIRE FAILURE.
Remedy. OWNERS WILL BE MAILED A SUPPLEMENTARY LABEL CONTAINING THE CORRECT REAR TIRE INFORMATION AND INSTRUCTIONS FOR INSTALLING THE LABEL ON THEIR VEHICLES. IF OWNERS PREFER, THEIR DEALER CAN INSTALL THE LABEL FOR THEM.
Defect. THE SPARE TIRE SUPPLIED WITH THE VEHICLE CAN CONTACT THE BRAKE LINES ON THE REAR AXLE IF IT IS MOUNTED IN THE UNDERBODY SPARE TIRE CARRIER. SUCH CONTACT COULD RESULT IN FRACTURE OF A REAR BRAKE LINE.
Risk. THIS CAN RESULT IN REDUCED VEHICLE BRAKE CAPABILITY.
Remedy. DEALERS WILL INSTALL A LOWER PROFILE MINI-SPARE TIRE ON THE EXISTING MINI-SPARE WHEEL. THE NEW TIRE WILL ALLOW THE MINI-SPARE TO BE INSTALLED WITH APPROPRIATE CLEARANCES IN THE UNDERBODY SPARE TIRE CARRIER.
All 7 campaigns on file, newest first.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Sep 29, 2014165,000 milesAZ
TL* THE CONTACT OWNS A 1995 FORD AEROSTAR. AFTER REFUELING THE VEHICLE, THE CONTACT DETECTED A STRONG FUEL ODOR AROUND THE VEHICLE. THE CONTACT DISCOVERED THAT THE FUEL TANK WAS LEAKING FUEL. IN ADDITION, THE FUEL STRAP AND THE FUEL INLET WERE CRACKED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Electrical System › Wiring › Front UnderhoodFire1 injured
Filed Oct 22, 2007150,000 milesMI
TL*THE CONTACT OWNS A 1995 FORD AEROSTAR. WHILE DRIVING 20 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE FUEL LINES WERE EXTREMELY HOT BEFORE THEY BURST INTO FLAMES. THE CONTACT SUSTAINED A BURNED RIGHT HAND. THE FIRE DEPARTMENT STATED THAT THE FUEL PUMP CAUSED THE FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V028000 (ELECTRICAL SYSTEM: WIRING: FRONT UNDER HOOD). THE CURRENT AND FAILURE MILEAGES WERE 150,000.
Seat Belts › Rear/Other › Buckle Assembly
Filed Jul 9, 2006140,000 milesOR
WENT TO INSTALL CAR SEAT IN THREE ROW, PASSENGER SIDE AND THE SEAT BELT CAME UNLATCHED. IT WILL NOT STAY BUCKLED AT ALL. WENT TO A DEALERSHIP AND THEY WANT TO CHARGE US OVER $100 FOR BUCKLE AND AN HOURS WORTH OF LABOR. WE ARE DUE IN 2 WEEKS WITH THIRD CHILD AND THAT IS THE ONLY SPOT LEFT IN THE VAN THAT THE CAR SEAT FITS IN. *NM
Tires
Filed Jun 24, 2006138,000 milesTX
AT APPROXIMATELY 12:00 AM 6/23/06, I WAS DRIVING FROM ALBANY, TX TO DALLAS, TX ON HIGHWAY 180... AND THE TREAD ON MY RIGHT REAR TIRE SEPARATED FROM THE REST OF THE TIRE. THE TIRE IS A BRIDGESTONE TURANZA. I WAS DOING BETWEEN 70 AND 75 AT THE TIME AND THE VEHICLE WAS TOTALLY OUT OF CONTROL UNTIL I WAS ABLE TO REDUCE SPEED TO ABOUT 25. INTERESTINGLY, THE REMAINING TIRE DID NOT GO FLAT. IT WAS STILL INFLATED WHEN I CAME TO A HALT. THE TREAD TORE OFF PART OF MY REAR BUMPER AND MARKED UP THE REAR SIDE PANEL OF MY VEHICLE. I HAVE TAKEN MANY PICTURES OF THE TIRE AND OF THE DAMAGE TO MY VEHICLE. THIS IS THE THIRD TIRE OF A 4 TIRE SET THAT HAS GIVEN ME PROBLEMS. THE FIRST TWO DEVELOPED RIDGES IN THE TREAD. I REPLACED THEM LAST AUGUST. THE REAR TIRES AT THE TIME SEEMED FINE. NOW, TEN MONTHS LATER... HERE I AM ON THE HIGHWAY AND THE TREAD SEPARATES. I COULD HAVE EASILY DIED OR BEEN SERIOUSLY INJURED. IF THERE HAD BEEN TRAFFIC AT THE TIME... THERE WOULD HAVE BEEN AN ACCIDENT AS MY VEHICLE WAS ALL OVER THE HIGHWAY UNTIL THE SPEED WAS REDUCED AND CONTROL COULD BE REGAINED. *JB
Electrical System › Ignition
Filed Oct 6, 2005111,000 milesWI
DT: THE CALLER SAID IGNITION FAILED. SHE SAID A YEAR AGO THAT THE VEHICLE STARTED BY ITSELF WITHOUT A KEY. SHE STATED THAT CURRENTLY SHE HAD INTERMITTENT TROUBLE STARTING THE VEHICLE. THE LIGHTS ON THE DASHBOARD WILL COME ON BUT THE VEHICLE WILL NOT START. DEALER SAID VEHICLE WAS NOT RECALLED. THEY WILL NOT HELP HER FOR FREE. MANUFACTURER HAS NOT BEEN CONTACTED YET. *AK *NM
Engine and Engine CoolingFire
Filed Mar 30, 2005125,000 milesGA
THE VEHICLE WAS PARKED IN THE OFFICE PARKING LOT. SUDDENLY A CUSTOMER NOTIFIED THE CONSUMER THAT THERE WAS A VEHICLE FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE MANUFACTURE WILL MAKE CONTACT WITH THE CONSUMER FOR INSPECTION. *NM *NM
Electrical System › Wiring › Interior/Under DashFire
Filed Feb 25, 2005GA
THE INTERIOR OF THE DASH BOARD CAUGHT FIRE ON ITS OWN, WHILE THE VEHICLE WAS PARKED. MANUFACTURER WILL BE CONTACTED BY CONSUMER. *NM
Electrical System › Ignition › Switch
Filed Jun 24, 2004151,000 milesNC
CONSUMER ATTEMPTED TO GET THE VEHICLE RECALL 99V029000 REPAIRED. HOWEVER, THE DEALER KEPT GIVING THE CONSUMER EXCUSES WHY THEY COULD NOT FIX THE IGNITION SWITCH. *AK *SC *JB
Exterior Lighting › Headlights
Filed Apr 1, 2004170,000 milesAR
HEADLIGHTS GO OFF AND ON. USE TO ONLY HAPPEN WHILE ON HIGH BEAM. BUT IS NOW DOING IT ON LOW BEAM. THIS IS THE SECOND FORD I HAVE OWNED TO DO THIS.*AK
Wheels › Multi PieceCrash4 injured
Filed Sep 25, 2003148,000 milesMI
REAR PASSENGER WHEEL CAME OFF OF 1995 FORD AEROSTAR EXT VAN. THE WHEEL INCLUDED THE REAR BRAKE DRUM AND BROKE THE AXLE, RESULTING IN A CRASH INTO THE HIGHWAY MEDIAN AT 60MPH.
Latches/Locks/Linkages › Doors › Latch
Filed May 28, 2003NY
SLIDING DOOR WILL EITHER NOT LATCH AT ALL OR IT WILL STAY CLOSED AND WE ARE UNABLE TO OPEN IT .
Electrical SystemFire
Filed Apr 30, 2003MD
WHILE DRIVING, THE DRIVER'S SIDE DOOR PANEL BEGAN SMOKING AND THEN CAUGHT FIRE WITHOUT WARNING. THE CONSUMER PUT OUT THE FLAMES, BUT THE PANEL KEPT SMOKING. THE GROUND WIRE TO THE POWER WINDOWS HAD TO BE CUT TO STOP THE PANEL FROM SMOKING. *JB THE BURNED SWITCH ASSEMBLY WAS REPAIRED ON THE LEFT SIDE DOOR. *SCC
Tires › Tread/Belt
Filed Jan 21, 2003103,000 milesFL
BLOW OUT AND TREAD SEPERATION ON A BF GOODRICH RADIAL T/A (P215/70SR14 96S M+S) AT HIGHWAY SPEEDS. APPROX 34,000 MILES ON THE TIRE. WHILE TRAVELING 65 MPH SOUTH ON THE SAWGRASS EXPRESSWAY (SUNRISE, FL) BETWEEN MILE MARKER 4 AND 5, MY RIGHT REAR TIRE MADE A POPING SOUND AND WENT FLAT ALMOST IMMEDIATLY (3 TO 4 SECONDS). I WAS ABLE TO GET MY VEHICLE SAFELY TO THE SIDE OF THE ROAD. THE OUTSIDE OF THE TIRE SHOWED ABOUT A 4 TO 6 INCH TREAD SEPERATION. AFTER AAA REMOVED THE TIRE, THE INSIDE OF THE TIRE SHOWED ALMOST COMPLETE TREAD SEPERATION (IT LOOKED LIKE THE TIRE HAD EXPLODED). THE SIDEWALLS APPEAR TO HAVE FAILED AS WELL. I HAD HAD THE TIRES CHECKED ABOUT TWO WEEKS PRIOR AFTER HAVING A NAIL REMOVED AND PATCHED ON THE LEFT FRONT. INFLATION WAS NORMAL. THE TEMERATURE WAS ABOUT 68 DEGREES AND I HAD BEEN AT HIGHWAY SPEEDS FOR ABOUT 20 MINUTES. THE TIRES HAD ABOUT 34,000 MILES OF WEAR ON THEM. THEY WERE REGULARLY ROTATED AND INSPECTED. THE VEHICLE IS A 1995 FORD AREOSTAR XLT. I WAS NOT ABLE TO KEEP THE TIRE, BUT I WAS ABLE TO TAKE 13 DIGITAL PICTURES OF THE FRONT, BACK AND TREAD OF THE TIRE. I WILL MAKE THEM AVAILABLE AT YOUR REQUEST (CD-ROM OR ELECTRONICALY).
Air BagsCrash3 injured
Filed Nov 16, 2002MO
OUR VAN WAS THE FIRST VEHICLE HIT IN A FOUR CAR PILE UP. OUR VAN AND TWO OTHER VEHICLES WERE STOPPED FOR A RED LIGHT WHEN STRUCK. OUR VAN SUSTAINED SUBSTANCIAL ENOUGH DAMAGE BOTH IN FRONT AND BEHIND TO TOTAL IT. THE DRIVERS AIR BAG NEVER DEPLOYED SO I'M HAVING TO RECEIVE SOME PHYSICAL THERAPY FOR NECK INJURIES. I WONDER IF MY AIR BAG HAD DEPLOYED WOULD I HAVE HAD TO GO THROUGH THESE DOCTORS APPOINTMENTS AND THERAPY. DO I HAVE ANY RECOURSE? DT
Visibility › Power Window Devices and Controls
Filed Nov 4, 2002TX
SEVERE SHIMMY OF FRONT END. REPLACE BUSHINGS AND SHOCKS STILL THERE. DEALERS AND SERVICE SHOPS UNABLE TO CONFIRM COMPLAINT. FRIENDS HAVE SIMILAR PROBLEM. DT
Air Bags › FrontalCrash
Filed Sep 23, 2002CA
CONSUMER STATES THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH A LIGHT POLE AT 27 MPH AND THE FRONTAL DRIVER AIR BAG DID NOT DEPLOYED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*JB
Fuel System, Gasoline › Storage › Tank Assembly
Filed Aug 21, 2002AZ
PLASTIC FUEL TANK IS CRACKING AT THE TOP WHICH IS CAUSING A MASSIVE FUEL LEAK, AND POSSIBLE HAZARD. FUEL TANK MUST BE KEPT AT HALF LEVEL, BUT IT DOES NOT STOP FUMES FROM ENTERING COMPARTMENT. *AK *YH
Engine and Engine Cooling › Engine
Filed Aug 5, 2002MA
BLACK EXHAUST/SMOKE STARTED COMING FROM REAR END OF VAN DUE TO HEAD GASKET FAILING WHILE BEING DRIVEN. PLEASE DESCRIBE DETAILS. *AK
Unknown or Other
Filed Jun 18, 2002NJ
THE CONSUMER NOTICED THAT THE PAINT ON THE ROOF OF HIS VEHICLE HAS BEGUN TO FLAKE OFF IN DIFFERENT AREAS. THE CONSUMER TOOK THE VEHICLE TO TWO LOCAL BODY SHOPS. THE TECHNICIANS AT BOTH SHOPS TOLD THE CONSUMER THAT THEY SAW THIS PROBLEM WITH OTHER FORD VEHICLES. THE CONSUMER CONTACTED THE MANUFACTURER BUT THE REFUSED TO PROVIDE ANY FINANCIAL ASSISTANCE. *NM
Seats › Front Assembly › Recliner
Filed May 20, 2002CA
A BOLT WHICH HOLDS BACK REST HAS SHEARED OFF AND CAUSED SEAT TO COLLAPSE WHILE DRIVING. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFOIRMATION.*AK
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Apr 11, 2002FL
AN ELECTRICAL SHORT IN FUEL PUMP. VEHICLE WAS EXPERIENCING A LOSS OF POWER AND FUEL GAUGE BECOMES ERRATIC. DEALER CONTACTED. *AK ALL THE GAUGES QUIT WORKING AND THE ENGINE STALLS WHILE DRIVING DUE TO MAIN DASH WIRING HARNESS OVERHEATED AND BURNT. *YH
Vehicle Speed Control › LinkagesCrash1 injured
Filed Feb 28, 2002FL
WHILE IN REVERSE VEHICLE ACCELERATED FORWARD AT 40MPH, RESULTING IN A COLLISION WHICH CAUSED MINOR INJURIES. DEALER HAS VEHICLE FOR INSPECTION.*AK
Seats
Filed Feb 4, 2002LA
HAD ADJUSTED SEATBACK WITH LEVER, BUT WHEN RESTING AGAINST IT, IT WOULD MAKE A CLICKING NOISE AND JUMP OUT POSITION. THIS CAUSES PROBLEM WITH VISIBILITY. HAD TAKEN VEHICLE TO DEALER, AND HAD SEAT REPLACED. BUT, PROBLEM STILL EXISTS. *AK
Visibility › Windshield
Filed Jan 17, 2002OH
WHILE HAVING WINDSHIELD REPLACED, THE PINCH WELD HAD CORRODED DUE TO IMPROPER PREPARATION DURING PREVIOUS INSTALLATION. *YH
Vehicle Speed Control
Filed Nov 30, 2001FL
WHILE VEHICLE WAS MOVING IN REVERSE, IT SUDDENLY ACCELERATED FORWARD AND BRAKE SYSTEM FAILED TO STOP VEHICLE. DEALERSHIP DID NOT EXAMINE VEHICLE TO DETERMINE A CAUSE FOR THIS PROBLEM. *AK *TT
Fuel System, Gasoline › Fuel Injection System
Filed Aug 7, 2001NC
WHILE DRIVING 30 MPH, VEHICLE SPUTTERED A FEW TIMES, THEN STALLED. WOULD NOT START AGAIN. TOWED TO DEALER. DEALER COULD NOT FIND CAUSE. WANTED TO REPLACE FUEL INJECTION SYSTEM. CONSUMER THEN REPAIRED VEHICLE HIMSELF, FUEL PRESSURE REGULATOR HAD FAILED AND FLOODED ENGINE COMPARTMENT WITH FUEL. *AK *JB
Suspension › Multiple Axle
Filed Aug 6, 2001AR
A BUSHING BREAKS CAUSING THE TIRE RUBBS AGAINST THE INNER BODY. *AK
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Aug 3, 2001MD
BRAKE ROTORS ARE WEARING TOO FAST. AFTER 2 YEARS BRAKES AND ROTORS NEEDED REPLACING. *AK
Exterior Lighting › Headlights › Switch
Filed Jul 21, 2001IN
THE ORIGINAL HEADLIGHT SWITCH OVERHEATED & THE BRAKE,TAIL,DASH & HEAD LTS GO OFF, SWITCH 1/2 IN WILL WORK. REPLACEMENT AFTER APPROX 1 YR IS DOING SAME.*AK
Electrical System › Wiring › Front UnderhoodFire
Filed Apr 23, 2001WV
VAN CAUGHT FIRE AND BURNED, WAS TOLD BY THE INSURANCE THAT AUTOMOBILE WAS TOTALED. CONSUMER HAD TWO RECALLS ON THIS VAN, AND ELECTRICAL WIRING WAS ONE OF THEM. *AK
Engine and Engine Cooling › Engine
Filed Mar 27, 2001FL
VEHICLE OVERHEATED/ STALLED DUE TO BLOWEN HEADGASKETS. DEALER WAS INSPECTING VEHICLE.*AK
Seats
Filed Mar 13, 2001AL
AFTER PASSENGER'S SEAT WAS PUSHED ATTACHING BOLTS WERE BROKEN WITHOUT A PRIOR WARNING OF DEFECT. DEALER REFUSED TO WORK ON PROBLEM.*AK
Power Train › Automatic Transmission
Filed Jan 23, 2001NM
TRANSMISSION/GEARS FAILED MORE THAN ONCE. *AK THE CONSUMER SAYS THE COST FOR REPLACING THE TRANSMISSION THAT FAILED AGAIN WAS PAID BY THE CONSUMER. *YH
Latches/Locks/Linkages › Doors › Latch
Filed Jan 3, 2001AZ
SLIDING DOOR LATCH BROKE WITH DOOR IN CLOSED POSITION, OCCUPANTS IN REAR SEATS WERE UNABLE TO EASILY EXIT VEHICLE. NLM
Power Train › Automatic Transmission
Filed Dec 7, 2000CA
TRANSMISSION HAS BEEN REPLACED 4 TIMES.VEHICLE STALLED IN MIDDLE & WHEN GOING IN REVERSE. PROBLEM IS INTERMITTENT. DEALER JUST REBUILDS TRANSMISSION, NOT KNOWING IF PARTS ARE DEFECTIVE. *AK
Seat Belts › Front › Webbing
Filed Nov 3, 2000MO
BOTH SHOULDER SEAT BELTS IN THE MIDDLE SEAT OF THIS 1995 AEROSTAR MINI VAN STOPPED WORKING THIS WEEK, ONE SEAT BELT HAS NO HOLD MEANING YOU CAN PULL IT ALL THE WAY OUT OF THE PANEL AND IT DOES NOT GRAB AND SECURE MY CHILD, THE OTHER SEAT BELT WONT COME OUT OF THE HOLDER AT ALL, SO IT IS USELESS AS WELL. THIS VAN HAS CHILD SAFETY SEATS BUILT IN READY ACCESSABLE IN THE MIDDLE SEAT, BUT MY 12 YEAR OLD AND MY 9 YEAR OLD ARE TOO BIG FOR THEM SO THEY MUST HAVE THE SEAT BELTS TO WORK PROPERLY AND THEY BOTH STOPPED WORKING THIS WEEK, I HAVE OWNED THIS VEHICLE APPX A YEAR AND NEVER HAD ANY PROBLEMS BEFORE THIS WEEK. MY VAN IS IN EXCCELLENT CONDITION, WITH ONE MINOR SCRATCH ON THE SLIDING DOOR, I DID A LEMON CHECK AND FOUND NOTHING, ALTHOUGH WE HAVE HAD TO HAVE RECALL WORK DONE ON THE ACCESSORY POWER CIRCUIT. I THANK YOU FOR ALL YOUR TIME AND HELP. DAWN DOWLING [email protected]. *AK
Tires › Tread/Belt
Filed Sep 21, 2000OK
TREAD COMPLETELY SEPARATED FROM TIRE WHICH HAS A WARRANTY ON THE TIRE OF 80,000 MILES AND ONLY 35,000 MILES WERE PUT ON THE TIRES BEFORE THE BLOWOUT. THE STEEL RADIAL TORE THE BUMPER OFF OF THE VAN, THANKFULLY MY HUSBAND WAS DRIVING THE VEHICLE WHEN THIS HAPPENED AND WAS ABLE TO CONTROL THE VEHICLE. WHEN I TOOK THE TIRE TO THE FIRESTONE DEALER HE WANTED TO SEE THE TREAD FROM THE TIRE SO THAT THEY COULD DETERMINE HOW MUCH TREAD WAS LEFT, BUT THE TREAD FLEW OFF (COMPLETELY SEPARATED) ON THE HIGHWAY AND WE DID NOT GO BACK TO RETRIEVE IT AS IT WOULD ENDANGER OUR LIVES TO BE ON THE INTERSTATE AFOOT. THE FIRESTONE STORE DID REPLACE THE TIRE BUT BECAUSE THERE WAS NO TREAD I HAD TO PAY FOR HALF OF THE TIRE AND THEY DID NOT OFFER TO HAVE THE BUMPER REPLACED (IT WASN'T THEIR FAULT). I HAD TO HAVE THE TIRE SO I PAID FOR IT AND FEEL THAT FIRESTONE SHOULD HAVE REPLACED IT FREE OF CHARGE AND SHOULD ALSO HAVE REPLACED THE BUMPER. WHAT BOTHERS ME MOST IS THE FACT THAT THERE ARE SO MANY TIRES BEING RECALLED, BUT I HAVE NOT SEEN THE AFFINITY ON THE RECALL LIST BUT IT DID THE SAME THING THAT THE WILDERNESS TIRES HAVE DONE. ARE THERE OTHER TIRES INVOLVED IN THE RECALL THAT FIRESTONE DOESN'T WANT THE PUBLIC TO KNOW ABOUT? PLEASE ADVISE. THANKING YOU IN ADVANCE, RITA CANTRELL( DOT NUMBER: TIRE SIZE: P215/70R14 )
Tires
Filed Sep 9, 2000FL
PURCHASED REPLACEMENT TIRES AT FIRESTONE DEALER 4 TIRES SIZE P205 75 R14 FORD RECOMENDED SIZE IS P215 70R 14SL. I THINK THE REPLACEMENT TIRES ARE NOT THE RIGHT SIZE FOR MY VEHICLE. PLEASE VERIFY AND OFFER OPTIONS.( DOT NUMBER: TIRE SIZE: P20575R14 )
Steering › Rack and Pinion
Filed Aug 22, 2000TN
HAVING BEEN DRIVING AT A LOW SPEED THE BREAK IN THE LOWER ARM DID NOT CAUSE AN ACCIDENT. AT A HIGHER SPEED THE VAN COULD HAVE ROLLED VERY EASY. KNOW ING NOW THAT YOU HAD A REPORT ON THE RIVETS POPING, I FEEL MY LIFE WAS PUT IN DANGER ALONG WITH MY SON'S KNOWING THAT NOTHING ELSE BEEN BROUGHT TO THE ATTENTION OF AEROSTAR OWNERS. I HOPE THAT YOU WILL CONTACT ME OR TONY MENDEZ THAT HAS WORKED ON THE VAN . I FEEL THAT THERE HAS BEEN ACCIDENTS BECAUSE OF THIS BUT NO ONE KNEW WHY. IT IS A DESIGN FLAW THAT MUST BE FIXED AS MOST PEOPLE THAT OWN VANS HAVE CHILDREN. THANK YOU
Electrical System › Ignition › Switch1 injured
Filed Jul 22, 2000TX
ON OUR IGNITION KEY TURN THE IGNITION CAN BE TURNED ON WITHOUT A KEY IN IT AND IT ROTATES ROUND AND ROUND. ON OUR SLIDING DOOR THE SCREWS KEEP FALLING OUT @ THE DOOR KEEPS COMING OFF TRACK AND IT ALWAYS SHOWS DOOR AJAR. I THINK THIS IS UNSAFE AND BOTH NEED A RECALL ON THEM. *AK
Engine and Engine Cooling › Engine
Filed Jun 28, 2000LA
FAILED HEAD GASKET IN 1997 COVERED BY FORD. BOTH HEAD GASKETS FAILED THIS MONTH, AFTER ADDING 50000 MILES, AND FORD WILL NOT DISCUSS REPAIRS. 3.8 L ENGINES IN SOME OTHER MODELS ARE COVERED BY AN EXTENDED WARRANTY BECAUSE FORD HAS RECOGNIZED A DEFECT IN THE GASKETS BUT WILL NOT CONSIDER MINE. THIS IS THE SECOND FAILURE IN ONLY 3 YEARS, 50000 MILES. *AK
Structure › Body › Door
Filed Jun 20, 2000OH
SLIDING DOOR INSIDE PANEL HAD LOOSE SCREWS. THIS CAUSED THE PANEL TO DEPRESS THE LOCK SWITCH. IT WOULD JAM & COULD NOT BE OPENED FROM THE INSIDE. COULD OPEN FROM OUTSIDE WITH REMOTE CONTROL. SCREWS FOR THE PANEL WERE REPLACED BY OWNER. HAD NOT TAKEN VEHICLE TO DEALER TO CHECK PANEL. *AK
Power Train › Automatic Transmission
Filed Jun 6, 2000TX
CONSUMER FOUND OUT THROUGH A TECHNICAL SERVICE BULLETIN THAT TRANSMISSION HAD A DESIGN FLAW. THEY HAD TO ALTER THE ORIGINAL DESIGN TO REPAIR THE PROBLEM. OPENING TO TRANSMISSION PUMP WAS TOO SMALL, ALLOWING THE PUMP TO BECOME CLOGGED UP. IT BUILT PRESURE TO BLOW THE FRONT SEAL. *AK
Air Bags › FrontalCrash3 injured
Filed May 23, 2000OH
WHILE DRIVING 40MPH ANOTHER VEHICLE HIT CONSUMER'S VEHICLE ON THE FRONT CORNER DRIVER'S SIDE. IT BENT THE FRAME, AND AIRBAGS DIDN'T DEPLOY. *AK
Electrical System › Wiring › Interior/Under Dash
Filed May 17, 2000CA
ELECTRICAL MALFUNCTION/SHORT BEHIND THE DASH WHICH CAUSES THE LIGHTS TO GO OUT AT TIMES WHEN THE DOOR ADJAR LIGHT COMES ON. *MJS
Electrical System › Wiring › Rear Compartment/TrunkFire
Filed May 11, 2000PA
UPON STARTING OF VEHICLE IN PARKING LOT, A BURNING SMELL AND THEN SMOKE CAME OUT OF THE DRIVER SIDE DOOR. IMMEDIATELY TURNED VEHICLE OFF AND EXITED. VEHICLE TOWED TO DEALERSHIP. PREVIOUSLY INCIDENTS HAVE BEEN REPORTED TO NHTSA ON 2 OTHER OCCASIONS, BUT STILL NO RECALL. FORD HAS ASSUMED NO RESPONSIBILITY FOR THIS! *AK
Structure › Body › Door
Filed May 10, 2000CA
I ALREADY SUBMITTED THIS FORM EARLIER TODAY, BUT I REALIZED I MADE SOME ERRORS ON THE FORM SO HERE IS AN UPDATED FORM WITH THE CORRECT INFORMATION. AS I EXPLAINED ON THE FIRST FORM, THERE ARE TWO RELATED PROBLEMS WHICH HAVE BEEN OCCURRING WITH OUR FORD AEROSTAR MINI VAN. THE FIRST PROBLEM IS THAT THE SLIDING SIDE DOOR DOES NOT CLOSE PROPERLY BECAUSE THE DOOR GUIDE-TRACK IS DEFECTIVE AND HAS BROKEN AT THE POINT WHERE IT ATTACHES TO THE VEHICLE BODY BEHIND THE LATCH STRIKE-PIN. WE HAD THIS REPAIRED IN DECEMBER OF 1998, BUT IT HAS BROKEN AGAIN ONLY 15 MONTHS AFTER THE FIRST REPAIR. THE OTHER PROBLEM IS FAILURE OF THE ELECTRICAL SYSTEM, WHICH IS RELATED TO THE DOOR DEFECT, BECAUSE SOMETIMES WHEN THE DOOR IS NOT LATCHED PROPERLY, THE DOOR-AJAR LIGHT COMES ON AND MAKES A TERRIBLE GRATING/BUZZING NOISE AND AT THE SAME T IME CAUSES ALL THE ELECTRICAL SYSTEMS TO FAIL. THE TURN SIGNALS, WINDSHIELD WIPERS, FAN , RADIO, ETC ALL FREEZE-UP. THIS HAS HAPPENED TWICE WHILE DRIVING, AND TWICE THE IGNITION FROZE AND I COULD NOT START THE VAN. I HAD TO TURN OFF THE KEY AND RESTART IT TO GET EVERYTHING WORKING AGAIN. THESE ELECTRICAL FAILURES ARE CLEARLY LINKED TO THE SLIDING DOOR PROBLEM BECAUSE THE ONLY OCCUR WHEN THE DOOR-AJAR LIGHT IS FLASHING AND MAKING THAT GRATING SOUND WHEN THE DOOR IS NOT PROPERLY CLOSED. *AK
Latches/Locks/Linkages › Doors › Latch
Filed May 9, 2000CA
THE SIDE SLIDING DOOR DOES NOT CLOSE AND LATCH PROPERLY BECAUSE THE SIDE-TRACK DOOR-GUIDE IS MISALIGNED OR WEAK, CAUSING IT TO CRACK AND BREAK AT THE POINT WHERE IT ATTACHES TO THE VEHICLE BODY BEHIND THE STRIKER PIN. THIS CAUSES THE DOOR TO SAG SLIGHTLY, THUS PREVENTING PROPER LATCHING. ALSO, WHEN THE DOOR IS NOT LATCHED PROPERLY, THE DOOR-AJAR LIGHT COMES ON AND SOMETIMES MAKES A LOUD GRATING SOUND BEHIND THE DASH RATHER THAN THE CHIME SOUND IT IS SUPPOSED TO MAKE. A FEW TIMES, WHILE THE DOOR-AJAR LIGHT WAS BUZZING, THE ELECTRICAL SYSTEM FAILED AS WELL. THE TURN-SIGNALS, FAN, RADIO, WIPERS. ETC., ALL FROZE UP AND WOULD NOT WORK, AS WELL AS THE IGNITION. I HAD TO TURN OFF THE KEY AND RESTART THE VAN TO GET EVERYTHING TO WORK AGAIN. OBVIOUSLY, THIS ELECTRICAL FAILURE IS RELATED TO THE SLIDING DOOR MALFUNTION, SINCE IT HAS ONLY HAPPENED WHILE THE DOOR-AJAR LIGHT WAS FLASHING. WE HAD REPAIRS DONE AT OUR FORD DEALER, BUT THE PROBLEMS CONTINUE TO RECUR, SO THE DEALER CAN NOT FIGURE OUT HOW TO FIX THESE DAGEROUS MALFUNCTIONS. *AK
Power Train › Automatic Transmission
Filed May 4, 2000TX
CONTINUAL LOSS OF TORQUE OVER LAST SEVEN MONTHS. DEALER HAS ALWAYS SAID IT WAS THE SMALL ENGINE UNTIL ON 5-1-00 IT REFUSED TO TAKE OFF WHEN STOPPED AT A STOP SIGN AND HAD A LEAK COMING FROM THE TRANSMISSION. LEAK LATER STOPPED AND A CHECK OF THE FLUID LEVEL SHOWED IT TO BE NORMAL. RON CLARK FORD CHECKED IT OUT TODAY AND SAID THE TORQUE CONVERTER AND ENTIRE TRANSMISSION WAS WORN OUT AND ESTIMATED REPLACEMENT AT $2,800 FOR A REBUILT TRANSMISSION. IT WAS BROUGHT TO THEIR ATTENTION THAT EACH TIME WE HAVE TAKEN IT IN FOR A CHECK FOR THE SYMPTOM THAT LEAD TO THIS FAILURE WE HAVE BEEN TOLD THAT NOTHING COULD BE FOUND WRONG. *AK
Tires › Temporary/Emergency Spare Tire
Filed Apr 28, 2000GA
RECALL 94V239000 FOR "SPARE TIRE CAN CONTACT BRAKE LINES" WAS FOR VEHICLE MFG. IN OCT AND NOV. 1994. MY VEHICLE WAS MFG. ON DEC. 8, 1994. THIS PROBLEM HAPPENED TO ME. I PAID FOR THE REPAIR IN AUG. 1999 AND JUST NOW FOUND OUT ABOUT THE 94V239000 RECALL. THIS SHOULD BE EXPANDED TO INCLUDE MY VEHICLE AND POSSIBLY OTHERS. FORD IS NOT INTERESTED IN THIS PROBLEM, BUT SOME RESEARCH SHOULD BE DONE TO SEE HOW MANY OTHER VEHICLES BUILT AFTER NOV. 1994 HAVE FAILED. *AK
Complaints 1-50 of 157, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 13, 2006. Source: NHTSA Office of Defects Investigation.