Owners filed 4 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 5 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Structure
1
0
0
0
Fuel/Propulsion System
1
0
0
0
Engine
1
0
0
0
Electrical System
1
0
0
0
5 safety recalls
Part 573 reports
Seats24V061000
Filed Feb 1, 2024148 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk. A loose or detached seat assembly increases the risk of injury.
Remedy. Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Electrical System › Instrument Cluster/Panel21V769000
Filed Sep 29, 2021994 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2019-2021 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark Class A motorhomes. The instrument cluster may intermittently go blank while the vehicle is in motion.
Risk. A blank instrument cluster display may be missing critical information such as the vehicle's speed and warning lights, which can increase the risk of a crash.
Remedy. Dealers will update the control module software, and reroute and secure the duct work, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V591000
Filed Jul 30, 20211,284 vehiclesEntegra Coach
Defect. Entegra Coach (Entegra) is recalling certain 2018-2022 Anthem, Aspire, Insignia, and Reatta XL Class A vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Entegra will work with Spartan and Cummins to inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Cummins began to notify owners July 30, 2021. Entegra owner notification letters began September 3, 2021. Owners may contact Entegra Coach customer service at 1-800-517-9137.
Equipment › Recreational Vehicle/Trailer21V529000
Filed Jul 13, 2021833 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Risk. Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy. Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
Steering › Hydraulic Power Assist › Pump19V626000
Filed Aug 28, 2019101 vehiclesEntegra Coach
Defect. Entegra Coach (Entegra) is recalling certain 2019-2020 Insignia, Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. The upper and lower steering shaft bolts may have been insufficiently tightened, allowing the steering column shaft to come loose.
Risk. A loose steering column shaft may cause a loss of steering control, increasing the risk of a crash.
Remedy. Entegra will notify owners, and dealers will inspect and tighten the upper and lower steering shaft bolts, as necessary, free of charge. The recall began September 23, 2019. Owners may contact Entegra customer service at 1-800-517-9137. Entegra's number for this recall is 9901434.
What owners reported
Newest filings
Structure
Filed Jun 11, 202528,000 milesNY
The contact owns a 2020 Entegra Aspire RV. The contact stated that while driving approximately 70 MPH, the emergency exit door window erroneously ejected from the RV. The cause of the failure was not determined. The RV was not repaired. Additionally, while operating the RV, there was an abnormal fuel odor present inside the RV. The RV was taken to the local mechanic who determined that the #1 fuel injector was faulty and needed to be replaced. The RV was repaired. The manufacturer was notified of the failure and informed of the contact of NHTSA Campaign Number: 21V529000 (STRUCTURE, EQUIPMENT). The contact stated that the RV had experienced the failure listed in the recall. The failure mileage was 28,000.
Electrical System
Filed Jul 13, 2022AZ
The Trimark ignition component failed and was subject of a 2020 recall that was not completed by the dealer who sold me this RV. The failed Trimark was returned to Spartan Chassis. It is a 2020 recall item. Component inspected and replaced by RV Repair Service, new Trimark installed and worked. There were no warnings, when it failed there was no way to start the RV and it was stuck for a week where I last shut the engine off.
Fuel/Propulsion System
Filed Jul 19, 2021TX
DEF head sensor. 5,800 miles on Spartan K2 450 Chassis (2020 Entegra Aspire). Have been told replacement part will not be available until mid-August. I was at an RV dealership when check engine light came on. Spoke to Spartan tech and he informed me that the DEF Head sensor was bad and that the vehicle would go into "derate mode". I was going to take my grandson on a camping trip the next week but had to cancel that. Additionally, was going to pick up my mother who is suffering early stage dementia in late July 2021. That's not happening either. This is the RV season right now and I am going to lose half of it due to this issue. And as I understand it there is nothing wrong with the DEF its just a bad sensor. What a crock of [XXX]! PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Engine
Filed Jun 11, 2021VA
DEF heads failed aftwr only 10k mikes. Was told by Cummins dealer that the Spaetan DEF heads were failing at an alarming rate. I called Spartan and was told by customer service (Hunter) that the DEF heads fail all the time.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 1, 2024. Source: NHTSA Office of Defects Investigation.