Jayco, Inc.: Equipment › Recreational Vehicle/Trailer
Jayco, Inc. reported this defect to federal regulators on Jul 13, 2021 and put the number of vehicles at risk at 833. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2019-2021 Anthem, Aspire, Cornerstone, Insignia, Reatta, and Embark recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
The risk
Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
The remedy
Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed August 31, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903569.
18 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Entegra Anthem | 0 | 8 | 0 | 0 |
| 2021 Entegra Aspire | 1 | 7 | 0 | 0 |
| 2021 Entegra Cornerstone | 1 | 6 | 0 | 0 |
| 2021 Entegra Insignia | 0 | 2 | 0 | 0 |
| 2021 Entegra Reatta | 0 | 5 | 0 | 0 |
| 2021 Jayco Embark | 0 | 5 | 0 | 0 |
| 2020 Entegra Anthem | 1 | 7 | 0 | 0 |
| 2020 Entegra Aspire | 4 | 5 | 0 | 0 |
| 2020 Entegra Cornerstone | 1 | 5 | 0 | 0 |
| 2020 Entegra Insignia | 0 | 3 | 0 | 0 |
| 2020 Entegra Reatta | 0 | 6 | 0 | 0 |
| 2020 Jayco Embark | 1 | 5 | 0 | 0 |
| 2019 Entegra Anthem | 4 | 7 | 0 | 0 |
| 2019 Entegra Aspire | 5 | 8 | 0 | 0 |
| 2019 Entegra Cornerstone | 1 | 5 | 0 | 0 |
| 2019 Entegra Insignia | 0 | 7 | 0 | 0 |
| 2019 Entegra Reatta | 0 | 6 | 0 | 0 |
| 2019 Jayco Embark | 0 | 6 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 21V529000.
Full record for the 2021 Entegra Anthem → · Recalls carrying a do-not-drive advisory → · Where this data comes from →