No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Forward Collision Avoidance › Sensing System › Camera24V309000
Filed May 1, 2024137 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2023-2025 Entegra Aspire Class A motorhomes. The camera control module may have been installed upside down and flush to the floor, which can allow it to overheat and prevent the camera image from displaying.
Risk. A camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy. Dealers will replace the camera control module, install two brackets, free of charge. Owner notification letters were mailed June 7, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903607.
Seats24V061000
Filed Feb 1, 2024148 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
Risk. A loose or detached seat assembly increases the risk of injury.
Remedy. Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
Electrical System › Software23V224000
Filed Mar 30, 2023972 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2022-2024 Jayco Embark, Entegra Anthem, Aspire, Cornerstone, Reatta, and Reatta XL motorhomes. A vehicle control module software error may cause loss of drive power or loss of key safety functions, such as loss of head lights or windshield wipers.
Risk. A sudden loss of drive power, or reduced visibility from a loss of head lights or windshield wipers can increase the risk of a crash.
Remedy. Dealers will reprogram the vehicle control module, free of charge. Owner notification letters are expected to be mailed May 1, 2023. Owners may contact Jayco customer service at 1-800-283-8267.
Equipment › Other › Labels23V102000
Filed Feb 20, 20232,467 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2022-2023 Entegra Accolade, Accolade XL, Anthem, Aspire, Cornerstone, Emblem, Esteem, Expanse, Expanse LI, Odyssey, Qwest, Reatta, Reatta XL, Jayco Alante, Greyhawk, Greyhawk Prestige, Melbourne, Melbourne Prestige, Precept, Precept Prestige, Redhawk, Redhawk SE, Seneca, Seneca Prestige, and Seneca XT recreational vehicles. The certification labels may be missing the rear Gross Axle Weight Rating (GAWR). As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Risk. Missing axle information may result in the vehicle being overloaded, increasing the risk of a crash.
Remedy. Dealers will install a new corrected certification label, free of charge. Owner notification letters were mailed March 31, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903583.
Engine22V665000
Filed Sep 1, 2022856 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2021-2023 Entegra Anthem, Aspire, Cornerstone, Reatta, Reatta XL, and Jayco Embark motorhomes. The engine air intake box may not have a water drain installed, which can cause water to build up inside the air intake box.
Risk. Water build up inside the air intake box can enter the engine and cause engine failure, increasing the risk of a crash.
Remedy. Dealers will inspect and install a drain if necessary, free of charge. Owner notification letters are expected to be mailed October 3, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903580.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 1, 2024. Source: NHTSA Office of Defects Investigation.