Jayco, Inc.: Seats
Jayco, Inc. reported this defect to federal regulators on Feb 1, 2024 and put the number of vehicles at risk at 148. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2020-2023 Entegra Anthem, Aspire, Cornerstone, and Reatta XL motorhomes. The pedestal mounting plate on the passenger's seat may be improperly welded, causing the plate to separate and the seat assembly to loosen or detach. As such, these seat assemblies fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems" and number 210, "Seat belt assembly anchorages."
The risk
A loose or detached seat assembly increases the risk of injury.
The remedy
Dealers will inspect for a missing weld and replace the pedestal as necessary, free of charge. Owner notification letters were mailed March 11, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903602.
16 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2023 Entegra Aspire | 0 | 5 | 0 | 0 |
| 2023 Entegra Cornerstone | 0 | 5 | 0 | 0 |
| 2023 Entegra Reatta XL | 2 | 3 | 0 | 0 |
| 2022 Entegra Anthem | 0 | 7 | 0 | 0 |
| 2022 Entegra Aspire | 0 | 6 | 0 | 0 |
| 2022 Entegra Cornerstone | 1 | 4 | 0 | 0 |
| 2022 Entegra Reatta XL | 0 | 7 | 0 | 0 |
| 2021 Entegra Anthem | 0 | 8 | 0 | 0 |
| 2021 Entegra Aspire | 1 | 7 | 0 | 0 |
| 2021 Entegra Cornerstone | 1 | 6 | 0 | 0 |
| 2021 Entegra Reatta XL | 0 | 7 | 0 | 0 |
| 2020 Entegra Anthem | 1 | 7 | 0 | 0 |
| 2020 Entegra Aspire | 4 | 5 | 0 | 0 |
| 2020 Entegra Cornerstone | 1 | 5 | 0 | 0 |
| 2020 Entegra Reatta XL | 0 | 5 | 0 | 0 |
| 2008 Entegra Anthem | 0 | 3 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V061000.
Full record for the 2023 Entegra Aspire → · Recalls carrying a do-not-drive advisory → · Where this data comes from →