2018 Eldorado Axess

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V330000
Filed May 10, 2021266 vehiclesEldorado National- California, Inc.

Defect. Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2017-2020 Axess, EXRM, and XHF vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 18, 2021. Owners may contact Eldorado National-California customer service at 1-951-684-6868.

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices20V223000
Filed Apr 20, 2020419 vehiclesEldorado National- California, Inc.

Defect. Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2018-2020 EZ Rider, XHF, and Axess vehicles powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRDs) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.

Risk. If the fuel system ruptures from being exposed to heat, there would be an increased the risk of injury.

Remedy. Eldorado National-California will work with Agility to notify customers, and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Eldorado National-California customer service at 1-909-591-9557.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
20220200Routine
20210200Routine
20200300Routine
20190300Routine
2018 — this page0200Routine
20170200Routine
20160100Do not drive
20150300Routine
20140300Routine
20130200Routine
20120300Routine
20110400Routine
20100300Routine
20090300Routine
20080400Routine
20070400Routine
20060200Routine
20050300Routine
20040200Routine

Compare every Axess year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 10, 2021. Source: NHTSA Office of Defects Investigation.