No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine15V316000
Filed May 27, 2015599 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2007-2015 Axess, E-Z Rider II, and XHF vehicles manufactured July 1, 2007, to May 2, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk. If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy. Cummins has notified owners on behalf of Eldorado, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 16, 2015. Owners may contact Eldorado customer service at 1-909-591-9557 or Cummins customer service at 1-800-343-7357.
Electrical System14V030000
Filed Feb 4, 2014548 vehiclesEldorado National- California, Inc.
Defect. Eldorado National (California), Inc. (Eldorado) is recalling certain model year 2005-2012 Axess, 2006-2013 E-Z Rider II and 2013 Passport buses equipped with Sure Power-brand battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy. Eldorado will notify owners, and dealers will replace the equalizers or converters, free of charge. The recall began on February 15, 2014. Owners may contact Eldorado at 1-909-591-9557. Eldorado's number for this recall is EQ-14-002.
Interior Lighting09V407000
Filed Oct 13, 2009386 vehiclesEldorado National - California, Inc.
Defect. ELDORADO NATIONAL IS RECALLING CERTAIN MODEL YEAR 2002-2010 TRANSIT BUSES, EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Risk. A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy. ELDORADO NATIONAL WILL NOTIFY OWNERS AND REPAIR THE BUSES FREE OF CHARGE. PLEASE SEE LUMINATOR'S DEFECT REPORT 09E-054. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR ELDORADO NATIONAL AT 1-909-591-9557.
Engine and Engine Cooling08V073000
Filed Feb 15, 2008106 vehiclesEldorado National - California, Inc.
Defect. ELDORADO NATIONAL - CALIFORNIA (ENC) IS RECALLING 106 MY 2004-2007 AXESS, E-Z RIDER II AND TRANSMARK RE REAR ENGINE BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES AND EQUIPPED WITH THE CM850 FUEL SYSTEM. THE ENGINE HIGH PRESSURE FUEL LINES FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL ARE PRONE TO FAILURE. THE FUEL LINE FAILURES HAVE BEEN DETERMINED TO BE CAUSED BY PROLONGED VIBRATION. FAILURE TYPICALLY OCCURS AT OR UNDER THE FUEL LINE FITTING ATTACHMENTS. FAILURE OF THE FUEL LINE INTRODUCES HIGH PRESSURE ATOMIZED DIESEL FUEL INTO THE ENGINE COMPARTMENT.
Risk. FUEL INTO THE ENGINE COMPARTMENT CREATES A RISK OF FIRE DUE TO POSSIBLE IGNITION WHEN THE FUEL VAPOR COMES IN CONTACT WITH HOT SURFACES.
Remedy. ENC WILL WORK WITH CUMMINS TO INSTALL A SUPPORT BRACKET ON THE HIGH PRESSURE FUEL LINES FREE OF CHARGE. THE RECALLBEGAN ON MARCH 11, 2008. OWNERS MAY CONTACT ELDORADO NATIONAL - CALIFORNIA AT 909-591-9557.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 27, 2015. Source: NHTSA Office of Defects Investigation.