No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Engine and Engine Cooling › Engine15V316000
Filed May 27, 2015599 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2007-2015 Axess, E-Z Rider II, and XHF vehicles manufactured July 1, 2007, to May 2, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine oil to come into contact with hot surfaces.
Risk. If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy. Cummins has notified owners on behalf of Eldorado, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of charge. The recall began on June 16, 2015. Owners may contact Eldorado customer service at 1-909-591-9557 or Cummins customer service at 1-800-343-7357.
Vehicle Speed Control › Accelerator Pedal14V685000
Filed Oct 31, 201444 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado) is recalling certain model year 2008-2009 Axess, E-Z Rider II, XHF, Escort RE-A, and Transmark RE vehicles manufactured April 1, 2008, to December 30, 2008. The mechanical springs used to return the accelerator pedal to idle after the driver lifts their foot off the pedal may break.
Risk. If the springs break, the pedal may not return to idle once the driver lifts their foot off the pedal. This unintended acceleration increases the risk of a crash.
Remedy. Eldorado has notified owners, and dealers will replace the affected pedal assemblies, free of charge. The recall began on December 8, 2014. Owners may contact Eldorado customer service at 1-909-591-9557.
Electrical System14V030000
Filed Feb 4, 2014548 vehiclesEldorado National- California, Inc.
Defect. Eldorado National (California), Inc. (Eldorado) is recalling certain model year 2005-2012 Axess, 2006-2013 E-Z Rider II and 2013 Passport buses equipped with Sure Power-brand battery equalizers or DC-DC converters containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk. Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy. Eldorado will notify owners, and dealers will replace the equalizers or converters, free of charge. The recall began on February 15, 2014. Owners may contact Eldorado at 1-909-591-9557. Eldorado's number for this recall is EQ-14-002.
Engine and Engine Cooling › Engine › Other Fuel Types › Turbo/Supercharger12V469000
Filed Sep 25, 2012102 vehiclesThor Industries
Defect. Eldorado National-California (Eldorado) is recalling certain model year 2006-2008 vehicles equipped with John Deere Compressed Natural Gas (CNG) turbocharged engines. The turbine or compressor wheel may fail, resulting in subsequent damage to the engine and/or an oil leak.
Risk. Failure of the turbine or compressor wheel may result in smoke, fire, and stalling, increasing the risk of a crash.
Remedy. Eldorado will notify owners and dealers. The recall began on October 16, 2013. Owners may contact Eldorado National at 905-591-9557 or Thor Industries at 937-596-7965.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 27, 2015. Source: NHTSA Office of Defects Investigation.