2004 Eldorado Axess

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports
Engine and Engine Cooling11V432000
Filed Aug 22, 201122 vehiclesEldorado National - California, Inc.

Defect. ELDORADO IS RECALLING CERTAIN MODEL YEAR 2011 COMMERCIAL BUSES, MODELS EZ RIDER II MAX, TRANSMARK, XHF, AND AXESS, MANUFACTURED FROM NOVEMBER 1, 2010, THROUGH MARCH 31, 2011, EQUIPPED WITH A CUMMINS ISB, ISL, ISC, OR ISX DIESEL ENGINE. THE V-BAND CLAMP ASSEMBLY, PART NUMBERS Q187684, Q187685, AND Q187686, USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC)/DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJECTED TO STRESS OR LOAD. A FRACTURE OR FAILURE OF THE T-BOLT MAY CAUSE THE CLAMP TO LOOSEN AND THE INLET OR OUTLET SECTIONS ATTACHED TO THE DOC/DPF HOUSING TO DISCONNECT.

Risk. IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.

Remedy. ELDORADO IS WORKING WITH CUMMINS TO IDENTIFY AND NOTIFY OWNERS OF THE RECALL CAMPAIGN. REPAIRS WILL BE PERFORMED BY AUTHORIZED CUMMINS DEALERS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 10, 2011. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000 OR ELDORADO AT 1-909-591-9557.

Engine and Engine Cooling08V073000
Filed Feb 15, 2008106 vehiclesEldorado National - California, Inc.

Defect. ELDORADO NATIONAL - CALIFORNIA (ENC) IS RECALLING 106 MY 2004-2007 AXESS, E-Z RIDER II AND TRANSMARK RE REAR ENGINE BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES AND EQUIPPED WITH THE CM850 FUEL SYSTEM. THE ENGINE HIGH PRESSURE FUEL LINES FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL ARE PRONE TO FAILURE. THE FUEL LINE FAILURES HAVE BEEN DETERMINED TO BE CAUSED BY PROLONGED VIBRATION. FAILURE TYPICALLY OCCURS AT OR UNDER THE FUEL LINE FITTING ATTACHMENTS. FAILURE OF THE FUEL LINE INTRODUCES HIGH PRESSURE ATOMIZED DIESEL FUEL INTO THE ENGINE COMPARTMENT.

Risk. FUEL INTO THE ENGINE COMPARTMENT CREATES A RISK OF FIRE DUE TO POSSIBLE IGNITION WHEN THE FUEL VAPOR COMES IN CONTACT WITH HOT SURFACES.

Remedy. ENC WILL WORK WITH CUMMINS TO INSTALL A SUPPORT BRACKET ON THE HIGH PRESSURE FUEL LINES FREE OF CHARGE. THE RECALLBEGAN ON MARCH 11, 2008. OWNERS MAY CONTACT ELDORADO NATIONAL - CALIFORNIA AT 909-591-9557.

Across model years

Worst on record: 2023
YearComplaintsRecallsFiresDeathsAssessment
20230100Routine
20220200Routine
20210200Routine
20200300Routine
20190300Routine
20180200Routine
20170200Routine
20160100Do not drive
20150300Routine
20140300Routine
20130200Routine
20120300Routine
20110400Routine
20100300Routine
20090300Routine
20080400Routine
20070400Routine
20060200Routine
20050300Routine
2004 — this page0200Routine

Compare every Axess year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 22, 2011. Source: NHTSA Office of Defects Investigation.