No owner complaints are on file for this vehicle. It has been recalled 2 times.
2 safety recalls
Part 573 reports
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V330000
Filed May 10, 2021266 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado National-California) is recalling certain 2017-2020 Axess, EXRM, and XHF vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 18, 2021. Owners may contact Eldorado National-California customer service at 1-951-684-6868.
Seat Belts › Front › Buckle Assembly17V685000
Filed Oct 27, 2017272 vehiclesEldorado National- California, Inc.
Defect. Eldorado National-California, Inc. (Eldorado National) is recalling certain 2017 Axess, E-Z Rider, XHF, and Arrivo buses, equipped with certain Recaro Commercial Bus Driver Seats, models Ergo R, Ergo D, AM71, AM72 and AM80. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Risk. If the seat belt becomes stuck in the locked position, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Remedy. Eldorado National will notify owners, and dealers will replace the buckle housings, free of charge. The recall began on December 1, 2017. Owners may contact Eldorado National customer service at 1-909-591-9557.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 10, 2021. Source: NHTSA Office of Defects Investigation.