Chrysler (FCA US, LLC): Back Over Prevention › Sensing System › Camera
Chrysler (FCA US, LLC) reported this defect to federal regulators on Aug 26, 2025 and put the number of vehicles at risk at 219,577. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.
The risk
A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.
5 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Ram Promaster | 111 | 8 | 3 | 1 |
| 2020 Dodge Journey | 66 | 1 | 1 | 1 |
| 2020 Ram Promaster | 42 | 5 | 0 | 3 |
| 2019 Dodge Journey | 102 | 1 | 0 | 7 |
| 2019 Ram Promaster | 60 | 9 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 25V552000.
Full record for the 2021 Ram Promaster → · Recalls carrying a do-not-drive advisory → · Where this data comes from →