Owners filed 210 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 11 times.
When it fails
09000090,000 milesMedian miles at failure
34 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Power Train › Automatic Transmission
16
2
0
1
Air Bags › Frontal
13
13
0
10
Vehicle Speed Control
12
3
0
0
Seat Belts › Front › Retractor
10
0
0
0
Air Bags
9
6
0
4
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
8
3
0
0
Seat Belts
8
1
0
1
Engine and Engine Cooling › Engine
7
0
1
0
Wheels › Rim
6
2
0
0
Suspension › Front › Control Arm
6
0
0
0
11 safety recalls
Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Defect. CERTAIN AIRTEX FUEL PUMP MODULE ASSEMBLIES, P/N E7081H, SOLD FOR USE AS REPLACEMENT EQUIPMENT FOR THE VEHICLES LISTED ABOVE. THE WALL OF THE FLARED FITTING OF THE FUEL PUMP IS NOT THICK ENOUGH TO PREVENT THE MATING THREADED FITTINGS FROM BOTTOMING OUT BEFORE AN ADEQUATE SEAL IS ACHIEVED. THIS CONDITION MAY RESULT IN LEAKAGE OF FUEL AT THE CONNECTION OF THE VEHICLE FUEL LINE AND THE FUEL PUMP MODULE ASSEMBLY.
Risk. IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE FUEL PUMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2007. OWNERS CAN CONTACT AIRTEX AUTOMOTIVE AT 800-880-3056.
Defect. CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
Filed Oct 23, 200639,243 vehiclesTi Group Automotive Systems, Llc
Defect. CERTAIN TIGAS FUEL PUMP MODULES MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006, SOLD UNDER VARIOUS BRAND NAMES AND P/NOS. THESE FUEL PUMP MODULES ARE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk. FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. TI AUTOMOTIVE WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 6, 2006. OWNERS MAY CONTACT TI AUTOMOTIVE TOLL-FREE AT 1-877-461-1834.
Exterior Lighting06E064000
Filed Jul 17, 20064,029 vehiclesTradesonic
Defect. CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk. LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy. TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Defect. ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.5L V6 ENGINES, THE THROTTLE CONTROL CABLE CAN FRAY CAUSING THE THROTTLE TO BIND OR STICK.
Risk. THIS COULD POTENTIALLY RESULT IN A LOSS OF THROTTLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE THROTTLE CABLE ASSEMBLY. OWNER NOTIFICATION BEGAN AUGUST 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Suspension › Front › Control Arm › Lower Ball Joint00V421002
Filed Dec 18, 2000393,796 vehiclesDaimlerchrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE RUBBER BOOTS ON THE LOWER LATERAL ARM BALL JOINTS OF THE FRONT SUSPENSION WERE DAMAGED DURING ASSEMBLY, DIRT AND WATER CAN INTRUDE. ALSO, MMC HAS ADDED THE POTENTIAL OF LEAKING MOISTURE, WHICH CAN CAUSE THE BALL STUD TO CORRODE.
Risk. THIS CONDITION COULD CAUSE THE LOWER LATERAL ARM BALL JOINT TO SEPARATE, INCREASING THE RISK OF A VEHICLE CRASH. THIS CAMPAIGN SUPERCEDES MMC'S PREVIOUS SAFETY RECALL CAMPAIGN, SEE 99V-066.
Remedy. DEALERS WILL INSPECT THE LOWER LATERAL ARM BALL JOINT FOR WEAR. BALL JOINTS THAT EXHIBIT WEAR BEYOND THE ESTABLISHED TOLERANCE WILL BE REPLACED WITH NEWLY DESIGNED LATERAL ARM BALL JOINTS. BALL JOINTS THAT ARE WITHIN THE ESTABLISHED TOLERANCE WILL BE CLEANED AND A SPECIAL SEALANT WILL BE APPLIED TO PREVENT INTRUSION OF MOISTURE.
Structure › Body › Roof and Pillars99I004000
Filed May 6, 1999175,000 vehiclesDaimlerchrysler Corporation
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: PASSENGER VEHICLES. IF THE CONVERTIBLE TOP COVER IS NOT INSTALLED CORRECTLY, IT CAN SEPARATE UNEXPECTEDLY FROM THE VEHICLE WHILE DRIVING.
Risk. IF THE COVER SEPARATES WHILE DRIVING, IT COULD DISTRACT THE DRIVER INCREASING THE RISK OF A CRASH.
Remedy. OWNERS WILL RECEIVE AN IMPROVED CONVERTIBLE TOP COVER INSTRUCTION LABEL AND INSTALLATION INSTRUCTIONS.
Power Train › Automatic Transmission › Park/Neutral Start Interlock Switch98V183000
Filed Aug 6, 1998685,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THE ADJUSTMENT OF THE CABLE CONNECTING THE CONSOLE SHIFTER MECHANISM TO THE IGNITION KEY CAN CAUSE A TRAPPED KEY CONDITION WHICH CAN RESULT IN A LOW FORCE REQUIRED TO DEPRESS THE SHIFT BUTTON. A COMBINATION OF APPLYING A MIS-ADJUSTED RELEASE BUTTON WITH A LOW FORCE ATTEMPT TO SHIFT OUT OF PARK WITH THE KEY IN THE LOCKED POSITION, CAN BREAK THE CONNECTING PIN IN THE SHIFTER.
Risk. IF THIS HAPPENS, THE "IGNITION-PARK" INTERLOCK SYSTEM WILL BE NONFUNCTIONAL.
Remedy. DEALERS WILL INSPECT FOR PROPER OPERATION OF THE SYSTEM. ANY VEHICLES THAT ARE NOT FUNCTIONAL AFTER THE INSPECTION WILL HAVE THE SHIFT MECHANISM AND CABLE REPLACED WITH A "SELF-ADJUSTING" DESIGN.
Suspension › Front › Control Arm › Lower Ball Joint97V201000
Filed Nov 13, 1997599,000 vehiclesChrysler Corporation
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE LOWER CONTROL ARM BALL JOINT CAN SEPARATE DUE TO LOSS OF LUBRICATION.
Risk. SEPARATION OF THE BALL JOINT COULD CAUSE A LOSS OF STEERING CONTROL INCREASING THE RISK OF A VEHICLE CRASH.
Remedy. DEALERS WILL INSPECT THE BALL JOINT END HOUSING COVER SEAL FOR LEAKAGE WITH A HIGH PRESSURE AIR TESTER AND THE RUBBER BOOT WILL BE VISUALLY INSPECTED FOR DAMAGE. IF THE COVER SEAL LEAKS OR THE BOOT IS DAMAGED, THE LOWER CONTROL ARM WILL BE REPLACED.
Showing 10 of 11 campaigns, newest first.
What owners reported
Newest filings
Service BrakesCrash1 injured
Filed Oct 21, 2022MI
The contact owns a 1997 Chrysler Sebring. The contact stated while the vehicle was stationary at a traffic light, he was rear-ended by a 2022 Chevrolet Equinox. The contact stated that the driver claimed that the brakes had failed on his vehicle and he was unable to stop. The contact stated that he sustained back and neck injuries but did not seek medical attention. A police report was filed. The contact was informed that the 2022 Chevrolet Equinox was a total loss by the other driver’s insurance company. The contact stated that both vehicles were towed to collision repair centers. The contact stated that his vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage of both vehicles were unknown.
Air Bags
Filed Dec 19, 2015140,000 milesGA
FIRE IN RIGHT FRONT DASH AREA( PASSENGER SIDE) TO THE RIGHT OF THE AIR BAG. BROKE/MELTED FRONT WINDOW/WIPER BLADE, BURNED A 12" SQUARE HOLE IN THE DASH. WHILE DRIVING THE VEHICLE THE DRIVER SMELT SOMETHING BURNING--NO SIGNS OF SMOKE, THE VEHICLE WAS DRIVEN AND PARKED OVER NIGHT. THE DAMAGE WAS NOTICED THE NEXT MORNING.
Seat Belts
Filed Oct 27, 2015190,000 milesUT
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING. WHILE ATTEMPTING TO PUT ON THE SEAT BELT, THE SEAT BELT DID NOT RELEASE AND FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000. ....UPDATED 07/05/16 *BF THE CONSUMER STATED THE SOLENOID WAS DEFECTIVE. UPDATED 07/14/16.*JB
Suspension
Filed Feb 27, 2015208,000 milesCA
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). WHILE DRIVING 3 MPH, THERE WAS A LOUD ABNORMAL NOISE EMITTING FROM THE FRONT OF THE VEHICLE. THE WHEEL ASSEMBLY FRACTURED AND THE FRONT DRIVER SIDE TIRE WAS BENT INWARDS TOWARDS THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE UPPER CONTROL ARM WAS FRACTURED AND NEEDED TO BE REPLACED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 208,000.
Air Bags
Filed Feb 16, 2015FL
I PURCHASED THE 1997 CHRYSLER SEBRING IN NOVEMBER OF 2014. I DID NOTICE THAT THE PASSENGER AIR BAG IS SLIGHTLY EJECTED. I HAVE GONE TO AUTOMOTIVE SHOPS AND EVEN A CHRYSLER DEALERSHIP, AND BOTH INFORM ME THAT THE AIRBAGS FOR THIS PARTICULAR CAR ARE NO LONGER MADE. I NEED HELP ON HOW TO FIX THIS PROBLEM TO ENSURE THE SAFETY OF MY PASSENGERS. THANK YOU FOR YOUR TIME AND HAVE A WONDERFUL DAY. *TR
Seat Belts
Filed Mar 13, 2013152,000 milesOR
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE SEAT BELTS WERE LOCKED AND COULD NOT BE RELEASED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WAS APPROXIMATELY 152,000. THE VIN WAS UNAVAILABLE. *TR
Air BagsCrash
Filed Feb 14, 2013200,000 milesCO
TL* THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE CAUSING IT TO SPIN SEVERAL TIMES. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
Air Bags › FrontalCrash
Filed Mar 12, 2010100,000 milesOH
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER BLACKED OUT DUE TO A MEDICAL CONDITION. IN DOING SO, HE UNKNOWINGLY DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE PROCEEDED TO CRASH INTO A BUILDING. THE VEHICLE WAS DESTROYED. UPON IMPACT, THE REAR WINDOWS WERE BLOWN OUT DUE TO THE SEVERITY OF THE CRASH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED ACCORDINGLY. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE MANUFACTURER STATED THAT AN INVESTIGATOR WOULD INSPECT THE VEHICLE FURTHER AND UPON DOING SO, FOUND IT UNUSUAL THAT THE AIR BAGS DID NOT DEPLOY DUE TO THE SEVERITY OF FRONT-END DAMAGE. THE FAILURE AND CURRENT MILEAGES WERE 100,000.
Seat Belts › Front › Retractor
Filed Apr 23, 2009152,000 milesCA
TL* - THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT OBSERVED THAT THE DRIVER AND PASSENGER FRONT AUTOMATIC SHOULDER BELT RETRACTORS WERE INOPERATIVE. THE MALFUNCTION DOES NOT ALLOW THE WEBBING TO BE EXTRACTED. THE SHOULDER AND LAP BELT CAN NOT BE WORN BY THE OCCUPANTS IN THE FRONT DRIVER AND PASSENGER SEATS. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTIONS AND THERE WAS NO RESOLUTION. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. BOTH THE FAILURE AND THE CURRENT MILEAGE WERE 152,200.
Seat Belts
Filed Dec 10, 2008120,000 milesNC
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING CONVERTIBLE. THE CONTACT STATED THAT THE FRONT PASSENGER AND DRIVER'S SIDE SEAT BELTS WOULD NOT RETRACT. THE OCCUPANTS ARE INSUFFICIENTLY PROTECTED IN THE EVENT OF A CRASH. THE DEALER STATED THAT THE SEAT BELT TIMING CONTROL MODULE NEEDED TO BE REPLACED AT THE COST OF $150. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND CURRENT MILEAGE WAS 121,000.
Suspension › Front
Filed Nov 10, 2008140,000 milesNC
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE LOWER BALL JOINTS FAILED WHILE PULLING OUT OF A PARKING SPACE. THE DEALER STATED THAT THE BALL JOINTS WERE REPAIRED IN 1998 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 97V201000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). IN ADDITION, THE VEHICLE WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 00V421002 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) IN 2000. THE CONTACT DID NOT REMEMBER THE FIRST RECALL REPAIR; HOWEVER, IT IS IN THE SYSTEM AS BEING REPAIRED BY THE DEALER. HE BELIEVES THAT THE REPAIR WAS NEVER PERFORMED, BUT WAS DOCUMENTED AS COMPLETED IN ORDER TO GET PAID BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 140,000.
Seat Belts
Filed Aug 7, 200843,000 milesIL
TL*THE CONTACT OWNS A 1997 CHRYSLER SEBRING. ON THREE SEPARATE OCCASIONS WITHIN THE PAST YEAR, THE SEAT BELTS HAVE NOT WORKED. THE SEAT BELTS ARE CURRENTLY IN A LOCKED POSITION AND WILL NOT RELEASE. THE DEALER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
Air BagsCrash
Filed Sep 26, 2007145,000 milesOH
I WAS DRIVING IN A 1997 CHRYSLER SEBRING LXI, WHEN I BEGAN GETTING LIGHT-HEADED, AND KNEW THAT I WAS ABOUT TO PASS OUT. I TURNED INTO A PARKING LOT TO GET OFF THE ROADWAY, AND THE LAST THING THAT I REMEMBER WAS TURNING INTO THE LOT (BECAUSE I INDEED DID PASS OUT, DUE TO A MEDICAL CONDITION). MY VEHICLE CONTINUED TO TRAVEL THROUGH THE PARKING LOT, I STRUCK A RAISED CONCRETE SIDEWALK (AT A STORE FRONT) THAT WAS APPROXIMATELY 10 TO 12 INCHES HIGH, THEN STRUCK THE BRICK WALL AND STORE FRONT WINDOW, ENTERED THE BUILDING AND STRUCK DISPLAY CASES, FURNITURE, ETC. UPON ENTERING THE BUILDING. WHEN I CAME TO, I WAS STILL IN THE VEHICLE, VEHICLE WAS RUNNING, AND THE AIRBAGS (NEITHER ONE) HAD DEPLOYED. I IMMEDIATELY CALLED 9-1-1 FROM MY CELL PHONE TO SUMMON POLICE, FIRE & EMS. THE INVESTIGATORS FROM THE LOCAL POLICE INDICATED THAT WHEN I PASSED OUT MY FOOT HAD TO HAVE HIT THE VEHICLES ACCELERATOR TO CAUSE ME TO TRAVEL THE DISTANCE, HIT THE SIDEWALK, AND CONTINUE INTO THE STRUCTURE (BUILDING). I AM VERY CONCERNED THAT THE SAFETY FEATURES (AIR BAGS) DID NOT DEPLOY! *TR
Suspension › Front › Control Arm › Lower Ball JointCrash
Filed Sep 6, 2007161,325 milesCO
WHILE DRIVING DOWN A SIDE ROAD AT 15 MPH, AFTER GOING THROUGH THE 2ND OF 2 SMALL DIPS, THE FRONT BALL JOINT BROKE ON THE 1997 SEBRING AND THE CAR STOPPED. WE GOT OUT, SAW FRONT WHEEL TURNED OUT AT SHARP ANGLE, THE RIGHT FRONT OF CAR DROPPED. SHERIDAN POLICE DROVE BY,WE MADE AN ACCIDENT REPORT. AFTER HAVING THE CAR TOWED 2 BLOCKS, THE INS. CO. WAS CALLED WE CONTACTED PHIL LONG CHRYSLER IN LITTLETON CO. TO FIND PRICE ON THE PART. THEY ASKED FOR VIN NUMBER AND DETERMINED THERE WAS RECALL ON THAT VEHICLE. THEY SAID CAR WAS FIXED ONCE UNDER RECALL, THEY WANTED TO SEE IT. WE HAD IT TOWED THERE. BERNIE SAID THEY WOULD AT LEAST FIX THE BALL JOINT. THEY ESTIMATED THE DAMAGE AND CALLED DISTRICT REP TO COME SEE THE CAR. WE WERE CALLED AND TOLD DISTRICT REP SAID NO, THEY WOULD NOT FIX THE CAR UNDER THE RECALL. WE ALSO OWED THEM $100 (DIAGNOSTICS).WE WERE TOLD BY SERVICE MANAGER, SCOTT VANSICKLE, THERE WAS NOTHING THEY COULD DO. THE CAR WAS 10 YEARS OLD, HAD 160,000 MILES. [RECALLED PART WAS FIXED AT 20,000 MILES IN 1998.] DECISION WAS MADE BY THE DISTRICT REP. AND, BESIDES, THOSE PARTS WEAR OUT. I ASKED FOR NAME AND NUMBER OF DISTRICT REP - CHRIS G. AT 1-800-992-1997. I CALLED, WAS TOLD BY ALEX, AFTER MUCH REFERRAL WITH HIS SUPERVISOR, THAT CAR HAD ALREADY BEEN FIXED AND THERE WAS NOTHING THEY COULD DO. I TOLD HIM I WANTED TO SPEAK WITH DISTRICT REP, CHRIS G, HE SAID HE WAS NOT AT THAT NUMBER, THEY DIDN'T HAVE A DISTRICT REP THERE, I NEEDED TO GO THROUGH DEALER FOR THAT. I ASKED HIM FOR
Power Train › Automatic Transmission
Filed Dec 26, 200576,000 milesPA
WHILE DRIVING MY 1997 CHRYSLER SEBRING THE CAR FELT AS IF FELL OUT OF CAR AND TURNED COMPLETELY OFF. THIS HAPPENED ON A MAJOR HIGHWAY IN NOTHERN NEW JERSEY AND COST SEVERAL HUNDRED DOLLARS TO BE TOWED BACK TO PHILADELPHIA. THE PROBLEM IS BELIEVED TO BE WITH THE TRANSMISSION, BUT THERE WERE NO WORNIGN SIGNS AND THE CAR ONLY HAS A LITTLE OVER 76,000 MILES ON IT. MY LIFE AND THE LIFE OF THE PASSENGERS WERE VERY MUCH IN DANGER SINCE WE WERE STRANDED ON THE HIGHWAY FOR SEVERAL HOURS UNTIL A TOW TRUCK ARRIVED. *NM
Seat Belts
Filed Sep 29, 200590,000 milesAZ
DT: THE SEAT BELTS ON DRIVERS AND PASSENGERS SIDES DO NOT WORK PROPERLY. THE STRAP WILL GET STUCK IN THE RETRACTOR, IT WILL NOT MOVE. MOST OF THE TIME ON THE DRIVERS SIDE IT HARDLY EVER WORKS. THIS STARTED ON AUGUST 24, 2004. CONTACTED THE DEALER THEY ARE GOING TO CHARGE TO FIX IT. *AK THE CONSUMER THINKS THAT CHRYSLER SHOULD REPLACE THE SEAT BELTS FREE OF CHARGE. *NM
Suspension › Front › Control Arm › Lower Arm
Filed Jul 19, 200573,000 milesMI
DT: CONSUMER WAS AWARE OF MANUFACTURER'S RECALL, 967 ISSUED ON MAY 16, 2001. CONSUMER STATED THAT THIS RECALL REPAIRS WERE NEVER DONE. ON JUNE 23, 2005 SHE WAS TRAVELING, THROUGH SAINT CLARESHORES, MICHIGAN ON I94, GOT OFF AT EXIT AND MADE A RIGHT TURN AND VEHICLE CAME TO A DEAD STOP. RIGHT FRONT TIRE WENT INTO WHEEL WELL, WHICH DID A LOT OF BODY DAMAGE. FROM THERE MECHANIC HAD VEHICLE TOWED TO GARAGE AT WATERFORD AUTO, IN WATERFORD, MICHIGAN. MECHANIC THEN CALLED CHRYSLER TO FIND THAT THERE WAS A RECALL 967 ON PART THAT BROKE. CONSUMER DID NOT RECEIVE A NOTICE, HER EX-HUSBAND RECEIVED THE NOTICE. MECHANIC HAD VEHICLE TOWED TO CLARKSTON CHRYSLER 8105 BIG LAKE ROAD, PO BOX 1015, CLARKSTON, MICHIGAN 48347. DEALER LOOKED AT VEHICLE AND SAID THERE WAS A RECALL, BUT THEY NEEDED AN INVESTIGATOR FROM CHRYSLER TO LOOK AT VEHICLE. INVESTIGATOR CAME OUT ON JULY 6, 2005. CONSUMER HEARD FROM MANUFACTURER ON JULY 19, 2005. THEY DENIED RECALL REPAIRS BECAUSE THE PART HAD ALREADY BEEN REPLACED BY SOMEONE ELSE. HOWEVER THEY DID NOT HAVE A RECORD OF IT.*AK
Steering › Rack and PinionCrash1 injured
Filed May 19, 200581,350 milesCA
ON APRIL 23, 2005, MY SON WAS TRAVELING TO WORK, ABOUT 12:30 IN THE AFTERNOON, TRAVELING WESTBOUND ON THE 210 FREEWAY. AT SOME POINT, HIS LEFT REAR TIRE WENT FLAT. HIS CAR LOST CONTROL AND SPUN COUNTERCLOCKWISE, ACROSS FOUR LANES OF TRAFFIC, AND HEAD ON INTO THE CENTER DIVIDER. HIS CAR CONTINUED TO SPIN IN THE SAME DIRRECTION AND IMPACTED AGAIN AT THE RIGHT REAR QUARTERPANEL, AND THE RIGHT REAR BUMPER. MY SON GOT OUT OF THE CAR, AND THE CHP ARRIVED WITHIN TEN MINUTES TO HAVE HIS CAR TOWED. I CONTACTED DAIMLER CHRYSLER TO LET THEM KNOW WHAT HAPPENED AND TO EXPRESS MY CONCERN. THEY SENT AN INSPECTOR TO THE SALVAGE YARD. TWO WEEKS LATER I GOT A LETTER FROM CHRYSLER SAYING THAT THEIR RECALLED UPPER BALL JOINT HAD NOTHING TO DO WITH THE CRASH. I HAD A MECHANIC EXAMINE THE VEHICLE, HE HAD IT LIFTED UP WITH A FORKLIFT, AND SHOWED ME THE RACK AND PINION THAT WAS DANGLING DOWN ON THE PASSENGER SIDE. HE SAID THAT SINCE THERE WAS NO STRUCTURAL DAMAGE TO THE REST OF THE UNDERCARRAIGE, THE BROKEN STEERING WAS WHAT CAUSED MY SON'S CAR TO SPIN OUT OF CONTROL, AND CRASH INTO THE MEDIAN, INJURING HIM, AND THREATENING THE OTHER COMMUTERS.
Power Train › Automatic TransmissionCrash
Filed Mar 24, 2005TX
VEHICLE WAS PARKED INSIDE OF A GARAGE , IT JUMPED OUT OF GEAR, AND CRASHED INTO A PARKED CAR. DRIVER DROVE VEHICLE HOME AND WILL CONTACT THE DEALER THE NEXT DAY. *AK
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
Filed Mar 11, 2005CA
THE BRAKES WERE NOT OPERATING AND WERE MAKING NOISE WHEN THEY WERE APPLIED. CONSUMER PICKED UP THE VEHICLE AFTER REPAIRS, AND WHILE PULLING OUT THE BRAKES FAILED ONCE AGAIN. TOOK VEHICLE TO DEALER FOR REPAIRS AGAIN, AND RESULTS SHOWED THAT THE ROTORS WERE WARPED. *AK
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.