What owners reported
Newest filingsService Brakes
Filed Jul 10, 2021NY
Rear Disc Brakes.I had a repair shop and a dealership assess what they both found to be what's called a Backplate.It mounts onto both Left and Right Spindles.The Backplate on Left and Right hold or guide the Pads in place on both sides of the caliper.The pins show to be almost rusted out.The dealership told me the Left and Right Backplate is unavailable and obsolete.So my options are to find a shop that can fabricate the parts or modify the rear brake system.Truly a poor design.A prototype that slipped through the cracks.I have invested thousands over the years into the vehicle so I would have a problem free efficient ride when I retire.I now had to finance another vehicle because the Chrysler Sebring is no longer driveable.The dealership told me 100.00 to scrap it.Unacceptable! I will continue to pursue my options. I invested alot of blood money into the vehicle and the help I received to date is Park it or Junk it.That is not even a remote consideration.
Air Bags
Filed Aug 25, 202041,990 milesNM
ONCE I TURN ON THE CAR THE AIRBAG LIGHT GOES ON AND OFF CONSTANTLY
Electronic Stability Control (esc)
Filed May 10, 202098,000 milesWV
WHEN UR DRIVING DOWN THE ROAD THE ENGINE JUST SHUTS DOWN LIKE U TURNED OFF THE KEY. IT ISN'T OVER HEATING AND NO CHECK ENGINE LIGHT SO I CANNOT FIGURE OUT WHY IT KEEPS DOING THIS AND IT HAS A NEW BATTERY . I JUST BOUGHT THE CAR. *TR
Unknown or OtherCrash1 injured
Filed May 6, 2019FL
I HAVE ATTACHED THE PAPERWORK 4 MY 2002 CHRYSLER SEBRING. AS YOU CAN SEE MY FIRST PAYMENT WAS APRIL 13TH 2018 THIS WAS MY DEPOSIT $700. AGAIN ON APRIL 24TH I PAID ANOTHER $600. MAY 20TH I PAID ANOTHER $700. JUNE 5TH I PAID $105. JUNE 5TH IS WHEN I TOOK POSSESSION OF THE CAR. JULY 1ST IS WHEN I HAD THE CAR ACCIDENT, WHERE I WAS INFORMED THAT THE DAMAGE ON THE CAR WAS SO SEVERE BECAUSE THE UNDERCARRIAGE WAS ALL RUSTED OUT. THE CAR WAS TOTALED. THE FIRST DAY I TOOK THE CAR HOME THE BATTERY WAS DEAD I HAD TO BUY ANOTHER BATTERY FOR $75. I NOTICED THE CAR WAS BOTTOMING OUT I TOLD THE MECHANIC JIM WHO IS ALSO THE MAN THAT SOLD ME THE CAR AND HE ASSURED ME IT WAS SAFE. THEY HAD THREE MONTHS TO CHECK THE WHOLE CAR OUT AND MAKE SURE IT WAS SAFE AND IT SAT IN THE SAME SPOT UNTIL I PICKED IT UP. NOW EITHER THEY NEVER CHECKED THE CAR OR THEY CHECKED THE CAR AND SOLD IT TO ME ANYWAY. THE WAY I SEE IT IS THEY WERE WRONG EITHER WAY. NOT TO MENTION THAT JIM THE SO-CALLED MECHANIC IS THE ONE WHO SOLD IT TO ME. RIGHT AFTER THE BATTERY DIED THE RADIO TOOK A CRAP. THEY ALSO CHARGED ME EXTRA 4 TAX TAGS AND TITLE WHICH WAS SUPPOSED TO BE INCLUDED IN THE $2,000 THAT THEY WANTED FOR THE CAR. I TRIED TO NEGOTIATE WITH THEM SEEING THAT IT WAS UNDER A MONTH THAT I ACTUALLY HAD THE CAR IN MY POSSESSION I EXPLAINED TO JIM WHAT THE POLICE TOLD ME ABOUT BEING ALL RUSTED BUT THEY INSISTED I HAD THE CAR TOO LONG AND THAT THEY WEREN'T GOING TO DO ANYTHING ABOUT IT. SO HERE WE ARE. I HAVE A PERSONAL INJURY CAS
Suspension
Filed Oct 4, 2018OH
2002 CHRYSLER SEBRING. CONSUMER WRITES IN REGARDS TO FOLLOW UP ON MULTIPLE MECHANICAL ISSUES CASE . *AS *TR
SteeringCrash1 injured
Filed May 8, 2018107,000 milesNJ
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A CONCRETE DIVIDER. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS NOT SURE IF A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED A TOTAL LOSS. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Engine
Filed Jul 6, 2017137,528 milesMA
VEHICLE WAS RUNNING WELL AND WELL MAINTAINED. THEN HAD ISSUES STARTING AND SUDDENLY DIED WITHOUT WARNING. SEEMS TO BE A SIMILAR ENGINE FAILURE OF THESE MODELS.
Air Bags
Filed Apr 24, 2017NC
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE CRUISE CONTROL WAS NOT OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension
Filed Apr 1, 2017110,000 milesOK
BALL JOINTS BROKE RIGHT AND LEFT FRONT.
Structure › Body
Filed Apr 14, 201626,556 milesOH
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 5 MPH, A LOUD POPPING AND ROLLING NOISE WAS HEARD COMING FROM THE PASSENGER SIDE OF THE DASHBOARD. THE CONTACT NOTICED PIECES OF THE DASHBOARD FALLING AND CRACKING FROM THE DRIVER TO THE PASSENGER SIDE OF THE VEHICLE TOWARDS THE AIR BAGS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,556.
Suspension
Filed Mar 29, 201625,000 milesOH
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT WHILE DRIVING, THE REAR DRIVER SIDE WHEEL SLIGHTLY SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT WHERE IT WAS DIAGNOSED THE ALL FOUR BALL JOINTS AND STRUTS NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE WAS ALSO DIAGNOSED THAT THERE WAS A WATER PUMP MALFUNCTION AND THE FUEL TANK FILLER NECK HAD CORRODED WITH THE VEHICLE. THE VEHICLES DRIVER SIDE REAR BALL JOINT AND THE FILLER NECK WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09E056000 (SUSPENSION) HOWEVER THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TT *AS
Engine
Filed Dec 10, 201566,000 milesNJ
CAR COMPLETELY STALLED WHEN DRIVING ON HIGHWAY. MECHANIC SAID IT WAS EXTREMELY COMMON IN THESE CARS.
SuspensionFire
Filed Sep 23, 2015IN
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING CONVERTIBLE. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING . IN ADDITION, THE CONTACT MENTIONED THAT SMOKE FUMES APPEARED UNDER THE HOOD. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT ON THE CONTROL ARM ASSEMBLY FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10E059000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Suspension
Filed Jul 28, 2015133,000 milesPA
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING 40 MPH, THE DRIVER SIDE TIE ROD FRACTURED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TIE ROD WAS REPLACED. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE SCREEN ON THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. UPDATED 09/25/15*LJ UPDATED 12/12/2017*CN
WheelsCrash
Filed Jul 23, 201585,237 milesGA
ON MAY 17,2010 WHILE DRIVING TO COLLEGE, I NOTICED A LOUD WHINING ROUGH SOUND, AND EVERY TIME I HIT A BUMP IT WOULD SOUND LIKE SOMETHING WAS LOOSE COMING FROM MY TIRES. BEFORE, I COULD STOP TO SEE WHAT THE PROBLEM WAS, MY STEERING WHEEL LOCKED AND MY CAR RAN OFF THE ROAD WHEN I ATTEMPTED TO REGAIN CONTROL MY SEBRING OVER CORRECTED AND ENTERED A COUNTERCLOCKWISE SPIN. I CROSSED 5 BUSY LANES BEFORE STRIKING A DITCH. MY CAR STOPPED OPPOSITE DIRECTION OF ONCOMING TRAFFIC!!! JULY OF 2013 I HAD MY LOWER CONTROL ARMS, AND BALL JOINTS REPLACED. AND AGAIN IN FEBRUARY 14,2014 I HAD TO TAKE MY CAR TO THE SHOP AGAIN FOR LOWER BALL JOINT DISCONNECT AND REPLACE LOWER CONTROL ARMS. AND AGAIN THIS YEAR FEBRUARY 24, 2015 FOR THE EXACT SAME THING; REPLACEMENT OF LOWER CONTROL ARMS AND LOWER BALL JOINT. THIS CAR IS VERY HAZARD I WAS BLESSED THERE WERE NO INJURIES IN 2010 WHEN I HAD MY ACCIDENT! EVERY TIME; I DRIVE THIS CAR I AM SO FRANTIC OF KNOWING AROUND THE TIME I AM GOING TO HEAR THAT SOUND OF SOMETHING RATTLING AND SOUNDING LIKE LOOSE BOLTS COMING FROM THE TIRE. MY 15 YEAR OLD DAUGHTER THIS YEAR, MADE THE REMARK;" MAMA I HEAR THAT RATTLING SOUND AGAIN!" PLEASE SOMEONE, SOMEWHERE; DO SOMETHING ABOUT THE COSTLY REPAIRS ON THE CHRYSLER SEBRING 2002 CARS. THE ECONOMY IS NOT CHEAP TO LIVE IN, ESPECIALLY WHEN YOU ARE FIXING THE SAME REPAIRS YEAR AFTER YEAR ON THE ONLY VEHICLE YOU HAVE. AND YES, I DO HAVE ALL RECEIPTS ON REPAIRS AND ACCIDENT REPORT. THANK YOU VERY MUCH FOR YOUR TIME AND CONSIDERA
Air BagsCrash2 injured
Filed Jun 3, 201545,000 milesSC
TL* THE CONTACT OWNED A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE WAS INVOLVED IN A CRASH. THE AIR BAG ON THE DRIVER SIDE EXPLODED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE DRIVER HAD METAL FRAGMENTS IN THE ARM AS A RESULT OF THE EXPLOSION. BOTH THE DRIVER AND PASSENGER RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Suspension
Filed Mar 16, 2015NY
I DROVE INTO A GAS STATION AND AS I PULLED IN THE TIRE SOUNDED AS IF IT WAS FLAT I CHECKED IT AND IT LOOKED FINE.I TRIED TO DRIVE OF AND THE FRONT DRIVERS SIDE WHEEL DID NOT MOVE.I REMOVED THE TIRE IN THE PARKING LOT TO TRY AND FIND OUT WHAT WAS WRONG, I COULDN'T SEE ANY VISUAL ISSUES. AS I BACKED OUT TO TRY AND DRIVE THE CAR THE BALLJOINT CAME OUT. I HAD TO PAY TO GET MY CAR TOWED FROM NEW JERSEY BACK TO MY TOWN IN NY FOR $110 AND THEN ON TOP OF THAT HAD TO PAY TO GET TOWED AGAIN TO A MECHANIC AND WITH THE REPAIR FEES ENDED UP SPENDING $500 FOR REPAIRS. ALSO MY OIL LIGHT COMES ON WHEN THE CAR IS IN IDLE. EVEN CAME ON AS SOON AFTER I GOT AN OIL CHANGE. *TR
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Dec 23, 2014150,000 milesNC
TL* THE CONTACT OWNS A 2002 CHRYSLER SEBRING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Steering
Filed Oct 4, 2014OH
I KNEW ABOUT AN ACTIVE RECALL ON CONTROL ARMS FOR THIS MAKE/MODEL CAR, YET WHEN I CALLED THE DEALERSHIP THEY CLAIMED MY VIN WAS NOT ASSOCIATED WITH ANY RECALLS. SOON AFTER, MY CAR STARTED TO MAKE NOISE AND THE CONTROL ARM/BALL JOINT FAILED CAUSING DAMAGE TO MY CAR WHILE DRIVING AND ALMOST CAUSING ACCIDENT. *TR
Engine
Filed Jul 30, 2014113,000 milesOH
TL * THE CONTACT OWNS A 2002 CHRYSLER SEBRING. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
20 of 210 complaints, reproduced as filed.