2024 Chrysler Pacifica Plug-In Hybrid

The contact owns a 2024 Chrysler Pacifica Plug-In Hybrid. The contact stated that on several occasions while the vehicle was stopped, the gear selector was twisted to select a different gear; however, the response was significantly delayed, or failed to shift into gear as intended. The contact stated that after approximately two attempts, or after waiting for several seconds, the transmission would shift into the intended gear. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 200.

A Concerning Safety Issue with the Chrysler Pacifica Hybrid Last week, I experienced a serious safety incident with my newly purchased Chrysler Pacifica Hybrid that I feel compelled to share. Just a mile from my home, my vehicle's dashboard displayed an alarming message: "Stop Safely Vehicle Will Shut Off Soon." Within moments, the van lost power and the steering wheel locked - fortunately while I was already stopping at a stop sign. The vehicle became completely unresponsive. After researching online, I found this was a known issue requiring a specific reset procedure: exiting the vehicle, multiple attempts with the start/stop button, and then restarting. While this eventually worked, both the Check Engine and battery warning lights remained illuminated during my careful drive home. My attempts to get assistance through Chrysler Assist were unsuccessful, with their only recommendation being to visit a dealer. At the dealership, they identified three diagnostic codes: B1945-13 B10EB-00 P0A78-00 While they performed a recall-related firmware update, the underlying concern remains: What if this failure had occurred on a freeway, in adverse weather conditions, or with my family aboard? More concerning is the discovery that this isn't an isolated incident. Similar reports are appearing across owner forums and social media, suggesting this is a widespread issue affecting Chrysler's hybrid vehicles. Despite apparent awareness of the problem, Chrysler has yet to implement a comprehe

I was driving at a speed of about 60 KM per hour .(The vehicle is just 8000 km on it.) The vehicle suddenly gave some sort of warning and engine shut down on the road.,and vehicle stalled in the centre of the road causing a serious safety issue for my baby and toddler in the vehicle. Luckily a tow truck was behind us who gave us some protection by stopping behind us. I turned on and off and after 10,15 minutes the vehicle started again. I am really nervous to drive this vehicle after this incident especially with my kids with me . Please advise. Thank you.

Just bought the car from Bill Luke dealership and was driving it home. Within 15 miles of driving it from the dealership while on the highway the engine just stalled and quit on us. We managed to somehow pull to the side of the road. It was scary to dodge the cars behind us. The car just came back from Chrysler dealership after it needed a idcm to be replaced.

Dash reads Stop safely engine will shut off soon. Just before that the driver will loose power steering and brakes for a second. no acceleration or ability to stop safely have to just role and pray.

I bought a 2024 Chrysler Pacifica Hybrid Pinnacle [XXX]. On [XXX] I was driving. I was on a busy six lane road when the engine stopped working. The dash display showed a message to the effect of "Stop safely, vehicle engine will shut off soon" [the engine had already shut off when I saw the display]. The battery and engine lights displayed. The vehicle would not start and was towed to my dealership. They could find nothing wrong with the vehicle. They replaced the battery thinking it was dead from the desert heat sitting on the dealer lot prior to sale. The car worked until [XXX]. My daughter was driving, again, on a six lane road, when the engine died. The dash again showed the "Stop safely, vehicle...." [again the engine had already shut off when she saw the display}. The engine and battery light were again illuminated. Email notifications were sent to me showing alerts: Powertrain Malfunction, Charging system, Brakes & Suspension Antilock Brake System. I had the car towed to my dealership. Again, the dealership replaced the battery but could find no cause. The car currently works. I have owned twenty autos in my life. I have NEVER had a vehicle stop working as I am driving it. This is an extremely dangerous situation; the risk of being rear ended by another driver at a high rate of speed is great. I have seen other posts from Pacifica drivers with the same issue. Putting any driver in an unsafe situation such as this needs correction; it is even more disturbing when it is

We picked up a new 2024 Pacifica Hybrid Pinaccle with 85 mile on it on the evening of [XXX]. During rush hour on [XXX] in Atlanta on [XXX], the vehicle alerted "Stop Safely Vehicle Will Shut Off In < 2 Minutes". This caused the driver (my wife) to panic as this is Atlanta rush hour. Thankfully she made it to the shoulder from the far left lane before the vehicle shut down - thanks to some friendly drivers who acknowledged her sudden use of hazard flashers and loss of speed. She was able to restart the vehicle after a delay and get it off the interstate. This could have caused a major accident. During her 3.5 mile drive after she was able to get off of [XXX] in downtown Atlanta, the vehicle alerted and shut down another 3 times. When she finally got it home, it had 160 miles (total) on it. The dealer service department would not pick it up and advised we had to call Chrysler roadside assistance to come get it as we did not feel it was safe to drive to the the dealership. We were forced to pay $82.50 to have this towed as it exceeded the 4 mile radius Chrysler roadside assistance is authorized to tow a vehicle. Our dealer is the closest one to our house... The vehicle is displaying a code of P0A78. The vehicle is set to be towed to the dealer tomorrow for evaluation. I have photos documenting the warning message and error codes if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I purchased a brand new 2024 Chrysler Pacifica Hybrid on September 23th 2024. It was delivered the next day and after driving just for 2-3 miles, the vehicle gave me a warning that the was serious issue and the vehicle will shutdown in 1/2 minutes. I was fortunately slowing down to stop at a light when the incident occurred and barely managed to pull the vehicle over to an island to let the traffic behind me pass. The vehicle wouldn't move at all and there were couple of warning lights on the dashboard including the engine light. After couple of attempts, the vehicle started again and I managed to drive to a parking lot for the vehicle to be towed. This could have been dangerous if this had happened on a highway on a highspeed. The dealer in the process of looking into the issue..

Got “Stop Safely Vehicle Will shut off soon” message twice. Vehicle shut off both times.

While driving the vehicle home after purchasing it, the check engine light came on with an error message saying to pull over safely, the van would shut off in 2 minutes. The dealership had the van for 16 days and replaced the transmission. The first time driving it after receiving it back, the check engine light came on. The dealership claimed the code was not cleared from the previous repair due to being the same code. The same day we received it back again, the same error message appeared; however, it immediately shut off in the middle of the street and jerked forward into a curb. The dealership has had the car for 4 days this time, as of now has not looked at the car yet and will not provide a loaner car.

I was driving the vehicle and exiting the highway when the transmission disengaged and i lost all engine power to the vehicle. Luckily i was able to pull over safely out of the way of traffic but was very lucky it didnt happen 5 minutes earlier as i was in a work zone on the highway with no pull off or it could have been a major issue and potential caused an accident. I took it to the dealer and they said the transmission error went into a stored state and there was nothing they could do but i should keep an eye on it. 2 days later it did it again and i almost got rear ended trying to get over to the shoulder safely. I took it to the dealer and told them i didnt want the car back until it was fixed because its a huge safety concern and i didnt feel safe with me or my family in the vehicle. They have put over 1000 miles on it since and havent been able to recreate the issue and crysler wont let them warranty the transmission. This was a known issue on models prior to 2024 and the dealer has a high confidence its the transmission that needs to be replaced but they aren't allowed to replace it until they can replicate it with their computer attached.

I purchased a 2024 Pacifica hybrid new off the lot (~1200 miles on it at time of purchase). Two weeks into ownership I was exiting the highway and I heard a clunk and lost all engine power on the vehicle and a warning screen came up telling me to pull over. I was able to pull over in a "safe" location where cars were able to see me and pull around me. I could not move anywhere else as the car has no power when I hit the accelerator pedal. I sat in the car for a few minutes and after a google search it told me to try turning it back on to regain power to limp it home and that worked (Check engine light still on). I took it to the nearest dealer and they told me that the code went into a stored state and they couldn't do anything and for me to just keep driving it and keep an eye on it. Two days later I had it happen again and i just barely made it to the shoulder but almost got rear ended. I took it into the dealer and told them they have to fix it as I don't feel safe in this car nor do I feel safe having my wife drive my children in it. They said this was a common issue with the transmission that was supposedly fixed in the 2024 but from what they are seeing it looked to be the same issues as prior years which requires a new transmission. They told me Chrysler wouldn't warranty it until they could replicate the issue with their computer attached. They have put 1000 miles on the car but haven't been able to replicate it. I have called Chrysler multiple times and they have a c

We purchased a new 2024 Chrysler Pacifica Hybrid (the “Vehicle”) on [XXX]. At the time of purchase, the Vehicle had 15 miles on it. On [XXX], while driving on [XXX] with my wife and three children in the Vehicle, the Vehicle engine shut off. The first notice I had of a problem was the Vehicle engine shutting off while, at the same time, the dashboard indicated that the Vehicle would shut off in two minutes. The Vehicle did not allow me any time to get safely off of the highway; it just shut off, i.e., the warning did not actually give me two minutes’ warning. In light of the Vehicle engine shutting off unexpectedly, and because of the volume of traffic, I had to coast to a stop on the left shoulder. I was then stranded in the Vehicle in the left shoulder of [XXX] on a busy weekend morning, with other cars speeding by, with my entire family in the car. For approximately 15 to 25 minutes, my family and I sat in the shoulder of [XXX]. Eventually, after having tried numerous times to restart the Vehicle, it restarted. We drove the Vehicle to the nearest Chrysler service department. An employee identified a code, P0A78, which he indicated might be an issue, but he could not be sure without further diagnostics. He indicated that the error code did not create a concern that driving the Vehicle would damage its engine. We got back in the Vehicle and resumed our trip. About half an hour later, the Vehicle engine again shut off. Again, the dashboard did not give advance warning before

About 3 months into our ownership of the new vehicle, and only 2K km on it, while driving the vehicle, we received a notification on the instrument screen to 'pull over because engine will be shutting down'. After waiting several minutes, we started the vehicle again, drove further along the road, and again it happened. This happened four times until we finally made it to the dealership. Dealership kept the vehicle for 1.5 months, changing various components and still getting the same issue. We wrote to headoffice, and next day we were told the vehicle was good to go. Two weeks later the same issue happened. It is not at the dealership again and we are being told it is a transmission issue. I believe this is the same defect as the previous Pacifica models which have a recall on them (we had a previous Pacifica).

While traveling at highway speeds, the vehicle cut the engine and displayed a message that the vehicle would shut-down in 2 min. The message was inaccurate, as the vehicle immediately cut the engine. The first time it happened, the vehicle coasted to a stop in the middle of HOV lane. The second time it happened, I was in the right lane and the vehicle was able to coast to the shoulder.

Two children and I were put in a very dangerous situation when our Avis rental car (2024 Chrysler Pacifica) stopped suddenly, with hardly any notice, while in motion. As the driver, mid Uturn off a busy offramp near [XXX] in CA, I had a moment's notice before I lost all power to the vehicle. The engine light, battery light both went on and I lost all ability to move the car despite having 1/2 tank of gas. The car ended up in a precarious angle across a lane of traffic and put us at very serious risk of being hit from behind by other cars moving at high speed. The responding CHP officer stated in no uncertain terms was that vehicle to be driven on the freeway more that day. The tow truck operator remarked that I was the second driver of a Chrysler Pacifica that he picked up that week to report the exact same problem with the car stopping while in motion and leaving the driver with little time/space to maneuver the car to a safe position. It is commonly reported that these vehicles "reset" often soon after, with all warning lights back to normal, and so the next unsuspecting rental car customer would have no idea that they are at serious risk of rear end collision at high speeds if they are driving on the freeway in one of these vehicles. Please recall the 2024 Chrysler Pacifica to avoid serious injuries or fatalities. Repair techs should believe customers when they report this dangerous spontaneous shut down, regardless of how the car later presents at a maintenance visit. INF

While driving on highway a vehicle alert “STOP SAFELY…VEHICLE WILL SHUT OFF SOON” displayed. A few seconds later, vehicle shutdown, slowed and came to a stop in heavy traffic. Vehicle could not be pushed out of the driving lane and was locked in the “Park” position. After about twenty minutes and multiple attempts to restart vehicle, it started with the Amber engine light displaying. After driving about one mile the “STOP SAFELY … VEHICLE WILL SHUT OFF SOON” again displayed and again vehicle almost immediately shut off and came to a stop. Again after several minutes and multiple tries, I was able to restart with the Amber Engine alert displayed. Was able to drive about three miles and make it home. Next day vehicle started and I was able to dive vehicle to dealership where it is currently being evaluated. Only a few months old and 3400 miles.

We were driving on a 2 lane stretch of highway under construction. There were concrete barriers at the edge of the left and right lanes. There were no shoulder pull off areas or highway exits. We had been driving at highway speeds for 30 minutes. For about the next 10 minutes, there was heavy traffic congestion. Traffic was periodically stopped in both lanes and generally moving at less than 30 MPH. We were in the left lane when we got an audible chime followed by a dash board message, “Stop Safely - Vehicle will Shut Off Soon”. I was hoping the warning would give me enough time to get off the highway. I used my turn signal to change lanes but the traffic in the right lane would not let me in. I pushed on the gas and there was no engine response and the check engine light was on. I put my hazard lights on and rolled to a stop. The vehicle was blocking the entire left lane and there was no where else to go. We needed a tow. Roadside assistance instructed us to call 911. The vehicle is being repaired under warranty. The engine and transmission are available for inspection upon request to the rental car owner. My family and the other highway drivers safety was put at risk. It is my understanding that over 60,000 HEV Pacifica vehicles were recalled between 2017-2023 for this issue. The corrective action was not to mechanically engineer the problem out of the vehicle but to install a software update to provide the dash board audible and verbal warnings. The 2024 models come with t

The contact rented a 2024 Chrysler Pacifica. The contact stated while driving 20 MPH on a two-way highway in traffic in a construction zone, the vehicle stalled in the passing lane. The message drive to a safe location, the engine would shut off soon message was displayed. The vehicle was towed to a truck stop. The vehicle was then towed by the rental company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9,000. The VIN was not available.

Vehicle shut down without enough notice IN TRAFFIC and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described at least 5 more times.