1996 Chrysler Concorde

Fatalities reported

Owners filed 161 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 2 times.

Not among the Chrysler Concorde years to avoid. Which Chrysler Concorde years to avoid →

When it fails
020k40k60k90k120k200k
78,000 milesMedian miles at failure

47 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.

Most common 1996 Chrysler Concorde problems

51 of the 161 complaints (32%) are about the steering.

ComponentReportsCrashesFiresInjuries
Steering › Rack and Pinion28
000
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip · brakes11
000
Steering8
101
Steering › Linkages › Tie Rod Assembly7
000
Power Train › Automatic Transmission · transmission6
000
Suspension5
000
Fuel System, Gasoline › Fuel Injection System · fuel system5
010
Engine and Engine Cooling › Cooling System · engine5
000
Air Bags › Frontal · airbags5
305
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift · transmission4
100

2 safety recalls

Part 573 reports
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift04V021000
Filed Jan 13, 20042,315,768 vehiclesDaimlerchrysler Corporation

Defect. ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.

Risk. EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.

Remedy. DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Fuel System, Gasoline › Fuel Injection System98V184000
Filed Aug 6, 1998722,600 vehiclesChrysler Corporation

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT WITH 3.5L ENGINES. THE FUEL INJECTION DELIVERY SYSTEM CAN LEAK FUEL FROM SOME OF THE SEALING O-RINGS OR FROM HAIR LINE CRACKS IN THE THERMOSET FUEL INJECTION RAIL.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy. DEALERS WILL REPLACE THE FUEL RAIL O-RINGS AND REINFORCE THE OUTLET (PASSENGER) SIDE FUEL RAIL. VEHICLES SHOWING FUEL LEAKAGE ON THE OUTLET FUEL RAIL MUST HAVE THE OUTLET RAIL REPLACED WHICH INCLUDES CHANGING THE UPPER AND LOWER INJECTOR O-RINGS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS OR FROM A CRACKED FUEL LINE, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Air BagsCrash1 injured
Filed Jul 27, 2015165,000 milesTN

I'M SORRY, BUT I DON'T REMEMBER THE EXACT MILAGE ON THE CAR. THE SPEED LIMIT WAS 40 , BUT I WAS NOT GOING THAT FAST BECAUSE 1) THE ROAD WAS WET BECAUSE IT HAD JUST RAINED LIGHTLY, MAYBE 8 MINUTES PRIOR 2) I SAW THE OTHER DRIVER'S CAR WAS IN MY LANE. I WAS HIT PRETTY MUCH HEAD ON. MY AIR BAGS DID NOT DEPLOY! I HAD TO BE CUT OUT OF MY CAR.THUS MY BEAUTIFUL CONCORD WAS A TOTAL LOSS. IT HAD BEEN IN EXCELLENT CONDITION.

Fuel System, Gasoline
Filed Apr 29, 201360,000 milesOR

TL* THE CONTACT OWNS A 1996 CHRYSLER CONCORDE. THE CONTACT STATED THAT HER VEHICLE WAS INCLUDED AND REPAIRED IN THE RECALL UNDER NHTSA CAMPAIGN NUMBER: 98V184000 (FUEL SYSTEM, GASOLINE). WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL SMELL. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE DRIVER'S SIDE FUEL RAIL HAD FRACTURED CAUSING A FUEL LEAK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *TR

Suspension
Filed Jul 5, 2012113,000 milesIL

QUICK-STRUTS AFTER MARKET REPLACEMENT PARTS MAY BE DEFECTIVE. THIS PRODUCT IS CALLED A MONROE QUICK- STRUT. THE FAILED PART WAS RETURNED FOR WARRANTY REPLACEMENT: PART #171939. THE TOP OF THE STRUT, NUT, AND STEAL WASHER "TORE FREE" OF THE PLATE WHICH COMPRESSES THE SPRING. THE 'TOP PLATE' PART OF THE ASSEMBLY REMAINED ANCHORED TO THE CAR BY THREE NUTS LOCATED IN THE TRUNK. THIS PLATE NO LONGER CONTAINED THE STRUT AND THE COMPRESSED SPRING AS SUPPLIED IN QUICK STRUT ASSEMBLY. THE ASSEMBLY AS PURCHASED, HAS A NUT AND WASHER MOUNTED IN TWO INCHES OF RUBBER MOLDED IN THE PLATE ON TOP OF THE STRUT SPRING ASSEMBLY. THAT RUBBER COMPONENT FAILED. THIS BECOMES OBVIOUS AFTER THE PARTS ARE REMOVED FROM THE VEHICLE. THE OEM PART CONTAINS A LARGE WASHER LOCATED ON THE TOP WHICH WOULD PREVENT THIS TYPE OF FAILURE. THIS FAILURE COULD RESULT IN LOSS OF CONTROL OF THE VEHICLE WHILE DRIVING. *TR

Fuel System, Gasoline
Filed Jun 27, 2011157,600 milesTN

STRONG SMELL OF GASOLINE COMING FROM THE ENGINE COMPARTMENT ON MY 1996 CHRYSLER CONCORDE LXI 3.5L VIN F. THIS CAR WAS BOUGHT USED IN SEPTEMBER 2010 AND THE ODOR HAS BECOME MUCH STRONGER IN THE PAST 3 MONTHS. I AM FEARING A FIRE MAY OCCUR. GAS MILEAGE HAS GREATLY DECREASED TO ABOUT 12-15 MPH. *TR

Fuel System, Other
Filed Feb 6, 2011143,000 milesNC

WE SMELLED GAS FROM THE ENGINE AREA. UPON FURTHER INSPECTION NOTED A LEAK IN THE FUEL INJECTION SYSTEM . GAS WAS DRIPPING EVERY 1 SECOND NEAR THE O RING BY THE OUTLET FUEL RAIL. HELP!. THIS VEHICLE IS NOT A 3.5L ENGINE BUT A 3.3L 1996 CHRYSLER CONCORDE. I KNOW THE 3.5L HAD A RECALL ON THIS DID THE 3.3L HAVE ONE ALSO AND NOONE NOTICE????? ALSO WHEN YOU PUT THE FLOOR SHIFTER INTO GEAR I.E. DRIVE, THE VEHICLE DOES NOT MOVE FORWARD, OR IF IN REVERSE THAT EITHER. THEN IT JERKS INTO GEAR ALMOST LIKE THE SHIFTER OR LEAVERS ARE NOT WORKING. I HAVE HAD THIS VEHICLE LOOKED AT FOR TRANSMISSION PROBLEMS AND THAT IS NOT THE ISSUE. I DO BELIEVE IT MAY BE A SHIFTER ISSUE AND THEN THE O RING LEAKING GAS LIKE A DRIPPING FAUCET. *TR

Equipment › Mechanical › Accessory Scissor/Screw/Bottle Jack/Lift1 injured
Filed Jan 21, 2010WA

1996 CHRYSLER CONCORDE. REQUESTING INFORMATION ABOUT INJURIES CAUSED BY FAILED CAR JACK. *NJ THE CONSUMER WAS INJURED WHEN THE JACK COLLAPSED. (LAWYER WROTE IN ON BEHALF OF CLIENT). *JB UPDATED 05/11/10.*JB UPDATED 05/07/10.*JB UPDATED 03/12/10 UPDATED 06/25/10.*JB

Structure › Frame and Members
Filed Nov 9, 200975,000 milesIL

1. "BUSY RATTLE", NOT LOUD, BUT CONTINUOUS, MOST NOTICEABLE ON SMOOTH ROADS ABOVE 30 MPH, FROM FRONT FRAME SUB-ASSEMBLY, FOUR MOUNTING BOLTS. THE SUB-FRAME ASSEMBLY IS ALSO CALLED THE "MOTOR CARRIER" AND IS BOLTED FROM THE BOTTOM UP TO THE FRAME (ABOVE). EACH BOLT GOES THROUGH A LARGE RUBBER BUSHING (ALSO CALLED AN INSULATOR). WITH 75,000 THOUSAND MILES AND NO OIL LEAKS, THE RUBBER BUSHINGS ARE ALL DRIED OUT AND FLAKING APART. EACH INSULATOR COST OVER A HUNDRED DOLLARS AND IS ONLY AVAILABLE FROM CHRYSLER. THE COST OF REPLACING VIA A QUOTE FROM PEP BOYS IS OVER SEVEN HUNDRED DOLLARS. THE REPLACEMENT PARTS ARE MADE FROM A HARD YELLOW PLASTIC TYPE MATERIAL AND SHOULD BE MORE DURABLE. 2. ACCORDING TO THE MECHANIC AT PEP BOYS THE VIBRATION WILL WEAR THE BOLTS AND EVENTUALLY THE ENGINE COULD DROP DOWN. 3. PEP BOYS RECOMMENDS THE BUSHINGS AND THE BOLTS TO BE REPLACED. THE NEW BUSHINGS FROM CHRYSLER HAVE A 1 YEAR WARRANTY. REVIEWED THE COMPLAINTS FOR THIS PROBLEM AND DID NOT SEE ANY ACCIDENTS CAUSED BY THE RATTLE OR A REPORT THAT THE ENGINE ACTUALLY COULD FALL OUT ON THE ROAD. THE DATA BASE IS NOT WELL ORGANIZED AS IT IS SEGMENTED BY MONTHLY REPORTS. I CAN SEE HOW THE NOISE MIGHT CAUSE ONE TO INCREASE THE RADIO VOLUME AND NOT HEAR AN EMERGENCY VEHICLE. THESE BUSHINGS WILL BE REPLACED. *TR

Electrical System
Filed Sep 12, 2009115,000 milesIL

I'VE HAD A 1996 CHRYSLER CONCORDE LX FOR ABOUT 1 YR. IT HAS ALWAYS HAD PROBLEMS WHEN I PUT THE KEY IN THE IGNITION 99% OF THE TIME I HAVE TO KEEP TURNING THE KEY UNTIL IT TURNS ON, IF IT EVEN DOES, AND A FEW MONTHS AGO EVERYTIME MY CAR DOES TURN ON, ALL THE INTERIOR LIGHTS STAY ON WHILE DRIVING AND THE DOOR LOCKS KEEP GOING UP AND DOWN. IT HASN'T BEEN DRIVABLE FOR AT LEAST 2 MONTHS NOW. REPLACED RELAYS, FUSES, STARTER, ALTERNATOR, BATTERY! I EVEN TOOK IT TO A SHOP WHICH THE MANAGER IS A FAMILY FRIEND, HE HAD IT FOR 2 WKS. RAN A FULL DIAGNOSTIC AND ALSO THE BATTERY WHICH IS NEW AND HAVE EXCHANGED SEVERAL TIMES WILL NOT HOLD A CHARGE. IT HAS NEW BATTERY GROUND CABLE NEW CABLE FROM ALTERNATOR TO STARTER CONNECTION, NEW SPARK PLUGS AND WIRES AND STILL HAS ALL THESE PROBLEMS. AND NOW IF THE CAR WILL TURN ON THE ABS LIGHT COMES ON. CAR WAS OVERHEATING AND IT NOW HAS A NEW THERMOSTAT. THIS IS THE WORST VEHICLE I HAVE EVER OWNED! AND NOW THE POWER STEERING PUMP HAS BEGUN LEAKING. AND A FEW TIMES I HAVE NOTICED THE GEARS SHIFT. THE MOST FRIGHTENING THING IS WHEN IT DOES START, IT WILL DRIVE GOOD FOR ABOUT 2 BLOCKS AND THEN, IT JUST TOTALLY SHUTS DOWN WITH NO WARNING LIGHTS OR SIGNS PRIOR TO SHUTTING DOWN. I AM A DISABLED INDIVIDUAL AND AM SO STRESSED OUT BECAUSE IT IS LITERALLY UNDRIVABLE. AFTER I BOUGHT THIS CAR THE 1ST THING I NOTICED AFTER ABOUT A WEEK WAS THE PROBLEM WHEN TURNING THE KEY IN IGNITION OVER AND OVER AGAIN TILL IT WOULD FINALLY START. SOMETIMES I WOULD SIT IN THE CAR

Steering
Filed Jul 22, 200930,000 milesIL

MOUNTING SUPPORT BUSHINGS TO "RACK & PINION" BECOME BRITTLE AND ALLOW MOVEMENT OF RACK WHICH REDUCES STEERING RESPONSE. DURING COLD WEATHER THE PROBLEM IS ALSO NOTICEABLE AS A SQUEAKING NOISE WHEN TURNING THE WHEEL 'BACK AND FORTH'. THE HEAT FROM THE EXHAUST PIPE IS DIRECTLY BELOW THE RACK AND THAT PIPE SHOULD BE INSULATED TO REDUCE THE HEAT TRANSFER TO THE BUSHINGS THAT ANCHOR THE RACK (ABOVE). *TR

Steering
Filed Dec 29, 2008151,401 milesMO

A POPPING SOUND WAS COMING FROM THE FRONT LEFT SIDE OF THE VEHICLE WHEN THE BRAKES WERE APPLIED. STEERING WHEEL CONSTANTLY VIBRATES AND HAS SINCE I'VE OWNED THE VEHICLE. A JULY 2008 SAFETY INSPECTION REVEALED "EXCESSIVE PLAY" IN THE STEERING LINKAGE AND LEFT OUTER TIEROD WAS BAD. REPAIRS PERFORMED AND THE SAME THING HAPPENED YET AGAIN THREE MONTHS LATER. AFTER LEARNING OF ALL THE COMPLAINTS RELATED TO STEERING PROBLEMS IN CHRYSLER VEHICLES, I NOW FEAR FOR MY SAFETY AND THAT OF MY FAMILY. CHRYSLER NEEDS TO HELD RESPONSIBLE FOR THE DANGEROUS PRODUCTS THEY ARE PUTTING ON THE MARKET. *TR

Steering
Filed Apr 28, 2008240,000 miles00

I HAVE A 1996 CHRYSLER CONCORDE AND WHILE DRIVING HAD THE TIE ROD BOLTS BREAK COMPLETELY OFF FROM THE RACK, SINCE I HAVE HAD THE BUSHINGS AND BOLTS REPLACED TWICE, AND AM STILL IN NEED OF RACK MOUNT BUSHINGS AS THEY HAVE FAILED AND I NOW ONCE AGAIN FEEL THE CAR FLOATING WHERE EVER IT WANTS TO GO ON THE ROAD. THE RACK MOUNT BUSHINGS ARE APPROX. $53 FOR TWO AND I AM IN NEED OF FOUR. I WORK BARELY PART TIME AND CANNOT AFFORD TO CONTINUE TO FIX A PROBLEM THAT SHOULDN'T EVEN EXIST. WHERE DOES A COMPANY LIKE DC STOP ASSUMING RESPONSIBILITY FOR ISSUES THAT ARE VERY MUCH ON THEIR END OF THE STICK? HAD I BEEN ON THE HIGHWAY I WOULD HAVE DEFINITELY BEEN KILLED NO QUESTION. I HAVE 3 CHILDREN THAT REGULARLY RIDE IN THE CAR AND IS CHRYSLER GOING TO PAY FOR OUR FUNERAL WHEN THEIR PRODUCT KILLS ONE OF US OR ON OF THEIR MILLIONS OF OTHER CUSTOMERS? I HIGHLY DOUBT IT. WE NEED TO DO SOMETHING ABOUT THIS IMMEDIATELY! *TR

Power Train4 injured
Filed Apr 4, 2008AZ

MY HUSBAND, 2 CHILDREN, AGES 4 AND 6, AND MYSELF WERE DRIVING ON THE INTERSTATE WHEN OUR 1996 CHRYSLER CONCORDE SUDDENLY SHIFTED INTO NEUTRAL AND STARTED ROLLING BACKWARD DOWN A HILL. WE HADN'T HAD ANY PROBLEMS UP TO THIS POINT. OUR CAR ONLY HAS 40,000 ORIGINAL MILES ON IT. A TRANSMISSION REPAIR FIRM TOLD US IT WAS OUR TRANSMISSION AND GAVE US A DIAGNOSTIC CODE OF "P1787". WE CAN'T AFFORD TO FIX RIGHT NOW. WE HAVE TRIED IT ON OUR RESIDENTIAL STREET AND IT GOES FOR A FEW YARDS AND TRANSMISSION SLIPS. I HAVE HAD A LOT OF MEDICAL PROBLEMS THIS YEAR AND NOT HAVING SAFE TRANSPORTATION HAS MADE IT IMPOSSIBLE TO GET MEDICAL CARE, NOT TO MENTION THE FACT THAT MY CHILDREN COULD HAVE BEEN HURT BY THIS VEHICLE MALFUNCTIONING. *TR

Steering › Rack and Pinion
Filed Sep 22, 2007111,765 milesCA

I RECENTLY PURCHASED A 1996 CHRYSLER CONCORDE FROM AN INDIVIDUAL PARTY. 2 DAYS AFTER I BOUGHT THE CAR, MY BOYFRIEND HAD PARKED ALONG THE STREET IN FRONT OF A FRIENDS HOUSE FOR A MOMENT, AND HAD JUST BEGAN TO PULL AWAY FROM THE CURB, WHEN HE HEARD A CLUNKING NOISE. AT THE SAME TIME, HE WAS TURNING THE STEERING WHEEL TO THE LEFT, AWAY FROM THE CURB, BUT THE CAR JUST KEPT GOING STRAIGHT. LUCKILY, HE WAS GOING AT A VERY LOW SPEED, SO NO ONE WAS INJURED. AFTER STOPPING THE CAR, HE LOOKED UNDERNEATH THE VEHICLE AS WELL AS UNDER THE HOOD, AND FOUND THAT THE BOLTS FROM THE RACK AND PINION STEERING MECHANISM HAD BEEN COMPLETELY SHEARED OFF. THEY HAD SNAPPED IN HALF, LEAVING PART OF THE BOLTS INSIDE OF THE UNIT. I THANK GOD THAT NO ONE WAS HURT, AND THAT MY 12 YEAR OLD SON WASN'T IN THE CAR WHEN THIS HAPPENED. I DON'T HAVE THE MONEY FOR REPAIRS, SINCE I JUST SPENT ALL THE MONEY I HAD BUYING THIS VEHICLE, SO I HAVEN'T EVEN LOOKED INTO WHAT THIS IS GOING TO COST ME. I TRULY HOPE THAT CHRYSLER ACCEPTS RESPONSIBILITY FOR THIS PROBLEM BEFORE EVEN MORE PEOPLE ARE INJURED OR KILLED. *TR

Fuel System, Gasoline › Fuel Injection System › Fuel Rail
Filed Mar 26, 2007200,000 milesGA

ON 03/21/2007 I WAS COMING FROM WORK AND SMELLED GASOLINE, ON HAVING MY VEHICLE CHECKED BY A LOCAL MECHANIC, IT WAS DISCOVERED THAT THE FUEL RAIL AND THE FUEL LINE HAD BECOME DISENGAGED. AS I HAD THE FUEL RAIL CHANGED UNDER A RECALL ORDER BACK IN 11/2007, I CONTACTED THE DEALER THAT HAD COMPLETED THE WORK BACK THEN. I WAS ADVISED THAT IF IT WAS THEIR FAULT THE REPAIRS WOULD BE MADE AT NO CHARGE. IF NOT I WOULD BE CHARGED $75 PER HR. IT WAS AGREED THAT THE DEALER WOULD PICK UP THE VEHICLE ON 03/22/2007. AS OF 03/25/3007 MY VEHICLE HAD STILL NOT BEEN PICKED UP. I AM UNABLE TO DRIVE SAID VEHICLE BECAUSE OF "GASOLINE" SQUIRTING OUT FROM THE DISCONNECTION AND POURING OUT ON THE HIGHWAY AND ON THE VEHICLE.*AK

Seat Belts
Filed Nov 6, 2006GA

I HAVE A 1996 CHRYSLER CONCORD. I HAVE ONE CAR SEAT AND ONE BOOSTER SEAT IN THE BACK SEAT. THE SEAT BELT HOLDING MY CAR SEAT HAS COME UNBUCKLED OVER 10 TIMES WITH JUST MY SON THROWING HIS TOYS DOWN ON THE SEAT FROM THE CAR SEAT. THIS DOES NOT HAPPEN IN MY HUSBAND'S SUV SO I THINK THAT IT IS A DEFECT WITH THE SEAT BELT. THIS IS EXTREMELY UNSAFE BUT WE CANNOT AFFORD A NEW CAR. *JB

Fuel System, Gasoline
Filed Oct 26, 200669,715 milesMD

LEAKING FUEL INJECTOR ON MY 1996 CHRYSLER CONCORDE. I BELIEVE THAT THIS WAS A RECALL ITEM THAT WAS NOT REPAIRED PROPERLY. THIS IA A LOW MILEAGE AUTO WHICH IS DRIVEN BY A SENIOR CITIZEN. *NM

Suspension
Filed Oct 11, 200660,000 milesNC

HAVE HAD TO REPLACE ALL BUSHINGS, IN FRONT END, INCLUDING MOTOR MOUNT. ALL HAVE WORN PREMATURELY AND WERE VERY EXPENSIVE. STILL HAVE STEERING BUSHING TO BE REPLACED THAT CAUSES DRIFT, BUT UNABLE AT THIS TIME TO AFFORD. REALLY DISAPPOINTED THAT NO RECALL HAS SURFACED ON THESE ESSENTIAL PARTS. *JB

Air Bags
Filed Sep 26, 2006CO

AIR BAG LIGHT ON FOR YEARS. JUST REMOVED CLOCK SPRING . COMPONENT IS FAULTY. SUSPECT THERE ARE MANY LIKE THIS. *NM

Steering › Linkages › Tie Rod Assembly
Filed Sep 11, 2006140,000 milesLA

DT*: THE CONTACT STATED THE VEHICLE'S FRONT END RATTLED AND SHOOK AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE FRONT TIE ROD ENDS AND BUSHINGS NEEDED TO BE REPLACED FOR THE THIRD TIME IN THREE YEARS. THE FIRST TIME IN AUGUST 2003, THE PASSENGER SIDE WHEEL FELL OFF. THE SECOND TIME IN JUNE 2004, THE FRONT END RATTLED AND SHOOK. EACH TIME THE DEALERSHIP DETERMINED THE FRONT TIE ROD ENDS AND BUSHINGS NEEDED TO BE REPLACED.

Wheels › Lugs/Nuts/Bolts/Studs
Filed Aug 22, 2006PA

1996 CHRYSLER CONCORDE LEFT FRONT TIRE AND RIM DETACHED FROM VEHICLE. *KB ALL THE LUG NUTS WERE TORN OFF. THE CONSUMER STATED THE TIE ROD HAD BEEN REPLACED RECENTLY. *JB

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
Filed Aug 3, 200640,000 milesNC

DT*: THE CONTACT STATED WHILE THE VEHICLE SLOWED TO A STOP, THE BRAKES BEGAN TO VIBRATE AND THE PEDAL DEPRESSED TO THE FLOOR. AT 5 MPH THE ABS ENGAGED AND STOPPED THE VEHICLE. THE PROBLEM WAS INTERMITTENT AND OCCURRED 40 TIMES IN THE LAST TWO YEARS. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO A SERVICE DEALER. AN INDEPENDENT SERVICE MECHANIC INSPECTED THE VEHICLE AND ALSO DETERMINED, THE BRAKES NEEDED TO BE SERVICED BY AN AUTHORIZED DEALER. THE ABS ENGAGE AT A LOW SPEED FOR NO APPARENT REASON. UPDATED 08/23/04. *JB

Steering › Linkages › Tie Rod Assembly
Filed Jul 25, 200665,130 milesKY

AFTER HITTING BUMP IN ROAD 96 CHRYSLER CONCORDE STARTED SHAKING VIOLENTLY AND WAS DIFFICULT TO CONTROL. UPON INSPECTION THE INNER TIE ROD BUSHING WAS MISSING. THIS COULD HAVE RESULTED IN A CRASH. *JB

Steering › Rack and Pinion
Filed Mar 20, 200650,000 milesCA

1996 CONCORDE RACK AND PINION FAILED AND BEEN REPLACED AT LEAST 3 TIMES. *TS ***NAR*** THE TRANSAXLE LEAKED, THE BATTERY WAS REPLACED, BECAUSE THE VEHICLE WOULD NOT START AND THE MULTI-FUNCTION SWITCH WAS REPLACED. *JB

Power Train › Automatic Transmission › Lever and Linkage › Floor ShiftCrash
Filed Jan 17, 2006PA

WHEN USING 1996 CHRYSLER CONCORDE EXPERIENCED THE CAR'S FLOOR SHIFT LEVER JUMPED FROM PARK TO DRIVE WHILE IN A DRIVEWAY. THIS WAS PREVIOUSLY RECALLED (C45) AND REPAIRED ON 10/11/2004. THERE WAS DAMAGE TO A GARAGE DOOR. PER THE INSURANCE AGENT I NOTIFIED CHRYSLER, THE ORIGINAL DEALERSHIP, AND THIS SITE. CHRYSLER PROVIDED A REFERENCE NUMBER AND I HAVE SCHEDULED FOR A REINSPECTION/REINSTALLATION 1/18/2006. *NM

Steering › Rack and Pinion
Filed Jul 13, 2005GA

DT: CONSUMER STATED THE RACK AND PINION CONTINUED TO WEAR OUT WHICH CAUSED THE CAR THE CONSUMER TO VEER OFF TO THE CENTER LINE. THE FIRST TIME IT FAILED, THE VEHICLE ONLY HAD 46,000 MILES ON IT. IT JUST TAKES OFF IN ANY DIRECTION LEFT OR RIGHT ON ITS OWN. THE DEALER SAID THERE WAS NOTHING THEY COULD DO. CHRYSLER SAID SINCE HE HAD IT REPAIRED BY AN INDEPENDENT GARAGE, THERE WAS NOTHING THEY COULD DO. WHEN THE RACK AND PINION WAS REPLACED THE FIRST TIME, IT LASTED FOR 2 YEARS WITH NO PROBLEMS. *JB

Steering › Linkages › Tie Rod Assembly
Filed Jun 14, 2005OH

DT: THE CONTACT HAD THE INNER TIE ROD REPLACED FOUR TIMES. SEVERAL REPAIR SHOPS AND OTHER VEHICLE OWNERS TOLD HER THIS WAS NOT A GOOD CAR. TALSO, HE RACK AND PINION WAS NOT WORKING PROPERLY, AND THE DRIVER'S SIDE TIRE WILL NOT TURN.*AK

Electrical System › WiringFire
Filed Apr 7, 200592,000 milesOH

WHILE BACKING OUT OF THE DRIVEWAY VEHICLE CAUGHT ON FIRE IN THE ENGINE COMPARTMNET. CONSUMER LEARNED LATER THAT THERE WAS A RECALL PERTAINING TO THIS ISSUE, BUT SHE WAS NEVER NOTIFIED. VEHICLE WAS CONSIDERED A TOTAL LOSS. *AK

Power Train › Automatic Transmission
Filed Mar 7, 2005CA

'RECALL CAMPAIGN' TRANSAXLE FLOOR SHIFTER IGNITION/PARK INTERLOCK. *BF PRIOR TO HAVING THE RECALL WORK DONE THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO THE FAULTY INTERLOCK SYSTEM. *NM

Electrical System › Ignition › Switch
Filed Jan 26, 2005MI

WHILE TRAVELING AT 55 MPH ALL OF A SUDDEN THE VEHICLE STALLED. TOOK VEHICLE TO DEALER FOR CHECK UP, AND RESULTS SHOWED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED AGAIN FOR THE SECOND TIME.*AK THE CONSUMER STATED THAT THE SPEEDOMETER STARTED HAVING PROBLEMS. THE HEATER STARTED HAVING PROBLEMS. *TC

Steering › Rack and Pinion
Filed Jan 25, 200546,000 milesVA

WHEN STARTING THE VEHICLE, THE CONSUMER HEARD A KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DEALERSHIP INFORMED THE CONSUMER THAT THE RACK AND PINION WAS WORN. THE DEALERSHIP REPAIRED IT TWICE, BUT THE CONSUMER WAS STILL HAVING THE SAME PROBLEMS. PLEASE PROVIDE MORE INFORMATION. *JB

Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Jan 11, 2005FL

WHILE DRIVING STEPPED ON THE BRAKE AND HEARD A POPPING NOISE. THERE WAS SMOKE, THE BRAKE LINE HAD BROKEN, A FIRE ALMOST STARTED HOWEVER, THE CONSUMER HAD TURNED THE VEHICLE OFF IN TIME.*AK

Suspension › Front
Filed Dec 3, 2004PA

VEHICLE TRAVELING AT 60 MPH ENGINE MADE LOUD NOISE. TAKEN TO DEALER FOR CHECKUP, AND MECHANIC DETERMINED THAT THE BUSHINGS AND BOLTS WERE FALLING APART, CAUSING THE ENGINE TO DROP.*AK

Air Bags › FrontalCrash2 injured
Filed Nov 15, 2004143,000 milesOR

THE CONSUMER HIT A TREE AND THE AIR BAG DID NOT DEPLOY. ALSO, THE SEAT BELT DID NOT LOCK. THE CONSUMER HIT HIS FACE ON THE WINDSHIELD CUTTING IT. *JB *SC

Steering › Linkages › Tie Rod Assembly
Filed Nov 12, 200478,000 milesMD

FIRST IT WAS THE RACK & PINION GOING OUT ON MY 1996 CHRYSLER CONCORDE. CHRYSLER DID REPLACE UNDER WARRANTY. NOW THE TIE-RODS HAVE FAILED - NOT COVERED UNDER CHRYSLER'S EXTENDED WARRANTY. *JB

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Oct 19, 200449,000 milesLA

THE VEHICLE WAS KEPT AT THE DEALERSHIP OVER THE WEEKEND TO PERFORM NHTSA RECALL CAMPAIGN 04V021000. WHEN THE OWNER DROVE THE VEHICLE, THE ENGINE REVVED HIGH BECAUSE THE TRANSMISSION WAS IN OVER-DRIVE. THE CONSUMER ALSO HAD DIFFICULTY MOVING THE FLOOR SHIFTER. THE DEALERSHIP STATED THEY MAY HAVE TO CHARGE THE CONSUMER FOR EXTENSIVE REPAIR. PLEASE DESCRIBE DETAILS. *JB

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Aug 30, 200468,967 milesNY

RECALL 04 V 021 000 CONCERNING SHIFT IGNITION - PARK INTERLOCK. CONSUMER HAD TWO CONCERNS ABOUT THIS RECALL. FIRST, PARTS WERE NOT AVAILABLE, AND SECOND, CONSUMER DID NOT RECEIVE A RECALL NOTICE FROM THE MANUFACTURER. LOCAL DEALER INFORMED CONSUMER OF THIS RECALL. *AK RECALL3 04V021000. *SC

Steering
Filed Apr 8, 2004139,600 milesMI

STEERING MAKES A GRUNTING SOUND WHEN WHEEL IS MOVED BACK AND FORTH, THE MOUNTS ON THE RACK ARE LOOSE. *AK

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Apr 8, 2004139,600 milesMI

ABLE TO SHIFT OUT OF PARK WHEN THE IGNITION IS OFF. *AK

Steering › Rack and Pinion
Filed Apr 2, 2004140,000 milesMA

I OWN A 1996 CHRYSLER CONCORDE WHICH HAS BEEN GIVING ME STEERING PROBLEMS FOR THE PAST COUPLE OF YEARS. I FIRST NOTICED IT DURING THE WINTER MONTHS ON VERY COLD DAYS WHEN I WOULD LEAVE FOR WORK IN THE MORNING. AS SOON AS I PULLED OUT OF THE DRIVEWAY AND MADE EVEN THE SLIGHTEST TURN OF THE WHEEL THERE WOULD BE SOME LOUD POPPING NOISES AND THE STEERING WAS STIFF. ONCE THE CAR WARMED UP THE STEERING WAS MORE FLUID AND THE NOISE WOULD DIMINISH. THESE SYMPTOMS HAVE CONTINUED AND NOW I SEEM TO EXPERIENCE THEM EVEN IN WARMER TEMPERATURES. RECENTLY I HAVE NOTICED THAT WHENEVER I AM APPLYING THE BRAKES AND TURNING THE WHEEL I HEAR A CLUNKING NOISE AS IF SOMETHING IS BREAKING. I HAVE ALSO NOTICED THAT THE STEERING WHEEL IS NO LONGER STRAIGHT WHEN THE VEHICLE IS TRAVELING IN A STRAIGHT LINE WHICH INDICATES AN ALIGNMENT IS IN ORDER. I BROUGHT MY CAR TO MY MECHANIC THIS MORNING AND AFTER INSPECTING IT HE INFORMED ME THAT THE RACK & PINION BUSHINGS ARE BAD AND NEED TO BE REPLACED. HE SPECIFICALLY SAID THE PROBLEM IS WHERE THE RACK & PINION CONNECT TO THE BODY. HE ALSO SAID HE DOES NOT HAVE THE NECESSARY TOOL(S) TO REPAIR THIS SO HE REFERRED ME TO A CHRYSLER DEALERSHIP WHERE I CALLED AND WAS INFORMED THE REPAIR WOULD BE A MINIMUM OF $1650 PERHAPS MORE DEPENDING ON IF STRUTS AND MOUNTS WERE ALSO NEEDED. I AM PLACING THIS COMPLAINT WITH THE NHTSA BECAUSE I FOUND SEVERAL OTHER COMPLAINTS LISTED ON THE NHTSA WEBSITE FROM OTHER CONSUMERS WHO HAVE HAD THE SAME EXPERIENCE WITH THEIR 1996 CHRYSLER

Visibility › Power Window Devices and Controls
Filed Jan 15, 200461,600 milesGA

MY ENGINE STARTED MAKING A NOISE ON JULY 4, 2003. WHEN I HAD IT TOWED TO A DEALERSHIP THEY SAID THERE WAS SLUDGE IN THE ENGINE AND IT WAS ON US, WE HAD ALSO PURCHASED AN EXTENDED WARRANTY AND THEY DENIED OUR CLAIM AND THE DEALERSHIP WE PURCHASED THE VEHICLE DID TO, WE HAVE ALL OIL RECEIPTS AND I'VE DONE ALOT OF RESEARCH ON THE 2.7L ENGINES AND THERE ARE ALOT OF THE THESE ENGINES WITH THIS SAME PROBLEM (SLUDGE BUILD UP) THE QUOTE TO REPAIR MY CAR IS $9500.00 AND I CANNOT AFFORD THIS, IT HAS BEEN ALMOST 7 MONTHS AND MY CAR IS JUST SITTING IN MY DRIVE WAY, I'M MAKING MONTHLY PAYMENTS ON THIS CAR AND IT IS NO GOOD. PLEASE HELP ALL OF US TO DO SOMETHING ABOUT CHRYSLER. IT'S US LITTLE PEOPLE AGAINST THE BIG CORPORATIONS AND WE HAVE NO CHANCE AT ALL.

Engine and Engine Cooling
Filed Jan 15, 200481,000 milesMO

I WAS DRIVING 70 MPH DOWN THE HIGHWAY WHEN THE CAR SHUDDERED. I TOOK AN OFF RAMP BY THE TIME I REACHED THE END OF THE OFF RAMP THE CAR HAD DIED AND WOULD NOT RESTART. THE EXTENDED WARRANTY I PURCHASED IS NO GOOD, DUE TO BANKRUPTY. THE DEALER INSISTED I TOW IT TO THEM AND THEY WOULD WORK WITH ME TO HELP PAY FOR THE REPAIR. THEY THEN BLAMED ME COMPLETELY AND REFUSED TO HELP ME AT ALL. THIS IS THE SECOND MAJOR REPAIR TO THIS CAR. FIRST BUSHINGS AND THEN BOLTS COMING OUT THE POWERSTEERING HOUSING. IF I HAD NOT BEEN NEAR AN OFF RAMP I COULD HAVE BEEN IN A MAJOR ACCIDENT.

Steering › Rack and Pinion
Filed Jan 12, 200445,000 milesOH

WELL AS I CAN TELL THIS IS A WIDE SPREAD PROBLEM THE RACK AND PINION, BUSHINGS AND STEERING GEAR FAILURE AND TIE ROD ENDS. MY CONCORD HAS HAD A CLUNK GRINDING SOUND FOR SOMETIME IN THE STEERING AND NOW THE CAR IS BEGINNING TO NOT TURN WHEN I TURN THE STEERING WHEEL. NOT EVERY ONE HAS A $1000.00 TO $2000.00 TO GET THIS FIXED WHAT WILL IT TAKE TO GET CHRYSLER TO FIX THE PROBLEM A SCHOOL BUS FULL OF CHILDREN GETTING HIT BUY ONE OF THE MANY CHRYSLER CARS WITH THE SAME STEERING PROBLEM ON THE ROAD. PLEASE HELP BEFORE SOMEONE GETS KILLED IF NOT ALREADY. *LA

Steering
Filed Nov 15, 200346,000 milesNC

I HAVE A 1996 CHRYSLER CONCORDE LXI. MY BROTHER IN LAW HAS ONE THE SAME YEAR AND MODEL ALSO. WE BOTH HAVE THE SAME PROBLEM. THE STEERING GEAR BUSHINGS WEAR OUT AND ALLOWS THE STEERING TO WANDER. I HAVE COME VERY CLOSE TO HAVING AN ACCIDENT AS WELL AS MY BROTHER IN LAW WHILE GOING AROUND A CORNER AND EXPECTING THE CAR TO FOLLOW THE DIRECTION OF STEERING BUT INSTEAD THE CAR WANTED TO GO STRAIGHT UNTIL THE STEERING GEAR HAD TRAVELED AS FAR AS IT COULD GO THEN THE STEERING REACTED. THIS PROBLEM ALSO CAUSES EXCESSIVE VIBRATION IN THE FRONT END LEADING A MECHANIC TO BELIEVE THE ROTORS ARE WARPED WHEN IN FACT IT IS THE STEERING GEAR BUSHINGS. THESE BUSHINGS ARE NOT AVAILABLE THROUGH CHRYSLER. INSTEAD THEY WANT YOU TO PURCHASE A WHOLE NEW STEERING GEAR FOR OVER $1000. IT APPEARS TO ME THAT THIS PROBLEM IS VERY COMMON TO THE 1996 CHRYSLER CONCORDE LXI AND CHRYSLER SHOULD EITHER MAKE THE PART AVAILABLE TO REMEDY THE PROBLEM OR REPLACE THE PART AT THERE OWN EXPENSE. THIS IS ONE OF THOSE PROBLEMS WHERE SOMEONE MAY DRIVE OFF THE ROAD AND GET HURT OR KILLED AND NO ONE WILL EVER KNOW WHY OTHER THAN TO EXPECT THAT IT WAS THE DRIVERS FAULT. *LA

Engine and Engine Cooling › Engine
Filed Oct 3, 200387,000 milesMA

1996 CONCORDE 2.7 LITER ENGINE MALFUNCTIONED AT ABOUT 87,000 MILES. SERVICE HAS BEEN REGULAR AND MOSTLY AT THE DEALERSHIP. AT 81,000 MILES THE OIL LIGHT WAS FLICKERING, WE TOOK IT TO THE DEALER WHO CHECKED IT AND SAID NOT TO WORRY. *LA

Air Bags › FrontalCrash1 injured
Filed Sep 23, 200378,000 milesOH

I WAS INVOLVED IN A 40MPH FRONTAL IMPACT WITH ANOTHER VEHICLE AND MY AIRBAGS DID NOT DEPLOY.

Engine and Engine Cooling › Engine › Gasoline
Filed Aug 25, 200381,000 milesMO

DEFECTIVE ENGINE LEADING TO COMPLETE FAILURE. THE CAR HAS 81,000 MILES ON IT.HE ENGINE WILL HAVE TO BE REPLACED.*AK

Steering › Rack and Pinion
Filed Aug 23, 200370,000 milesOH

I HAVE PUT NEARLY $2000 INTO THE FRONT END OF MY 1996 CHRYSLER CONCORDE, BEGINNING WITH THE INFAMOUS EARLY RACK & PINION DEFECT. RIGHT NOW THE CAR IS UP ON BLOCKS WAITING FOR ME TO REPLACE NEARLY EVERYTHING IN THE FRONT END.*AK THIS HAS BEEN A NIGHTMARE OF REPLACEMNT COSTS.

Engine and Engine Cooling › Exhaust System
Filed Aug 22, 2003NJ

THE DEALER REPLACED THE OXYGEN SENSOR EIGHT TIMES SINCE THE VEHICLE WAS BRAND NEW. *AK THE PART NEEDED TO BE REPLACED AGAIN, HOWEVER THE MANUFACTURER REFUSED ASSISTANCE. *SCC *JB

Suspension › Front › Control Arm › Lower Ball Joint
Filed Aug 21, 2003105,000 milesMN

LEFT FRONT LOWER BALL JOINT FAILED (CRACKED IN HALF), CAUSING FRONT WHEEL TO SEPARATE FROM LOWER CONTROL ARM RESULTING IN LOSS OF STEERING CONTROL.*AK

Steering › Rack and Pinion
Filed Aug 9, 2003144,000 milesMI

STEERING IS VERY BAD. PULLS TO THE LEFT. RACK AND PINION BUSHINGS BAD, AS WELL AS A TIE ROD. USUALLY MAKES A POPPING NOISE WHEN TURNING. ENGINE COOLING SYSTEM HAS MALFUNCTIONED. CONTINUES TO OVERHEAT. REPLACED WATER PUMP TWICE AS WELL AS THERMOSTAT. ABS LIGHT CONTINUES TO COME ON. BRAKES ARE VERY BAD. I'VE REPLACED THEM NUMEROUS TIMES. *AK

Complaints 1-50 of 161, newest first, reproduced as filed.

Across model years

Worst on record: 1994
YearComplaintsRecallsFiresDeathsAssessment
200440110Routine
200327000Routine
200265110Routine
2001106400Routine
2000307831Fatalities reported
1999333523Fatalities reported
1998175310Routine
1997134260Routine
1996 — this page161241Fatalities reported
1995219350Above average
1994348470Above average
19933024150Above average

Compare every Concorde year →

Reading this record

1 death reported in complaints filed with NHTSA.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jan 13, 2004. Source: NHTSA Office of Defects Investigation.