Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →
SUN ROOF WOULD OPENED ON ITS OWN WHILE DRIVING AT LEAST 70MPH. SUCTION WOULD PULL IT UP FROM ATTACHMENT WHICH WAS ONLY GLUED DOWN. HEAD LINER WOULD ALSO BE SUCKED OUT WITH SUN ROOF. SUN ROOF FAILED TO HAVE SCREWS TO KEEP IT DOWN. GLUE KEPT MELTING IN THE SUN. HAVE TALKED TO DEALER AT LEAST 4 OR 6 TIMES ABOUT PROBLEM THAT COULD NOT BE RESOLVED.*AK
BECAUSE VEHICLE WOULD WANDER ALL OVER THE ROAD WHILE DRIVNG AT ANY SPEED, IT WAS TAKEN TO DEALERSHIP. AT THE DEALERSHIP, BOTH TIE ROD ENDS WERE REPLACED. ONE OF TIE ROD BUSHING WAS GONE, AND THE OTHER BUSHING WAS WORN OUT. *AK THE OWNER OF THE VEHICLE STATES THAT IT IS UNUSUAL FOR THE TIE ROD TO WEAR PREMATURELY AND THINKS IT IS A DEFECT IN THE FRONT END THAT CAUSED IT. *YH
THE INNER TIE RODS, BUSHINGS AND THE STEERING GEAR FAILED CAUSING EXTREME VIBRATIONS WHILE DRIVING. *MJS
THE INNER TIE ROD BUSHING ON THE RIGHT SIDE FELL OUT ALLOWING MUCH EXCESSSIVE LOOSENESS BETWEEN THE TWO FRONT WHEELS. THE BUSHING ON THE LEFT INNER TIE ROD WAS BADLY WORN AND CLOSE TO FALLING OUT. THIS MAKES IT DIFFICULT TO STEER THE CAR ACCURATELY. IF THIS IS SITUATION WAS NOT CORRECTED THE MECHANIC ADVISED ME THAT COMPLETE LOSS OF STEERING COULD OCCUR IF THE TIE RODS BECAME DISCONNECTED FROM THE RACK AND PINION STEERING ASSEMBLY. I HAD BOTH TIE RODS REPLACED AND AN ALIGNMENT PERFORMED. STEERING IS NOW SATISFACTORY.
AIR CONDITIONER EVAPORATOR AND O-RINGS REPLACED. *MJS
POWER STEERING SERVO FAILURE CAUSED THE STEERING TO WONDER BACK AND FORTH. YH
TRANSMISSION WAS SLIPPING FROM GEAR INTO GEAR WHEN CONSUMER PUT GEAR INTO DRIVE. ALSO, THERE WAS A LOUD NOISE, AND RADIO WENT OUT . *AK
THE BRAKE PEDAL TRAVELS TO THE FLOOR WHEN THE ENGINE STARTS UP, THE ABS SYSTEM RESPONDS ONLY AFTER THE BRAKE PEDAL IS ON THE FLOOR, THE MASTER CYLINDER WAS REPLACED BUT THIS CONDITION STILL EXIST. NLM
WITHIN THE NEXT WEEK, WE WILL HAVE THE FOURTH WATER PUMP INSTALLED IN THIS VEHICLE OVER THE COURSE OF SOME 70,000 MILES. *AK
HEADLAMP BULB BURNED OUT. NLM
WHILE DRIVING STEERING WHEEL WILL DRIFT TO EITHER SIDE. CONSUMER IS AFRAID OF AN ACCIDENT OCCURRING. *AK
WHEN TURNING THE STEERING WHEEL TO THE RIGHT OR LEFT THE VEHICLE MADE A METAL LIKE GRINDING SOUND AND A CLUNK. DEALER HAS REPLACED RACK AND PINION STEERING. SINCE REPAIRS, PROBLEM HAS NOT OCURRED. *AK *ML
CONTINUING LACK OF BRAKING "POWER" I.E. PEDAL IS ON THE FLOOR AND THERE IS NOT ENOUGH BRAKING FORCE GENERATED TO CUASE THE ANTI-LOCK BRAKES TO ACTUATE ,EVEN ON WET PAVEMENT, CAUSING LONGER STOPPING DISTANCES AND SOME REAL TENSE MOMENTS. DEALE HAS TRIED REPLACING SEVERAL COMPONENTS WITH NO RESULT AND I'M GETTING WORRIED THAT EVNTUALLY THER WILL BE AN ACCIDENT CAUSED BY LACK OF BRAKING ABILITY IN WHAT SHOULD HAVE BEEN A NO-PROBLEM, ROUTINE STOP. THERE HAVE BEEN OTHER COMPLAINTS FROM OTHER CHRYSLER OWNERS SHOWNING SAME BEHAVIOR- THESE APPEAR IN CHRYSLER LHS'S AND NEW YORKERS WHICH ARE ESSENTIALLY THE SAME VEHICLES UNDER THE SKIN. *AK
MY CAR HAS BEEN EATING WATER PUMPS JUST ABOUT EVERY 10,000 MILES WITH DIDTRESSING REGULARITY, STARTING WITH THE ORIGINAL PUMP AND NOW SEVERAL OTHER REPLACEMENT UNITS. THERE IS EITHER A DESIGN DEFECT IN HTE PUMP, OR THERE IS SOMETHING PECULAR TO MY ENGINE THAT HAS NOT BEEN DISCOVERED AND CORRECTED THAT KEEPS KILLING THESE PUMPS ON A REGULAR BASIS. *AK
ENGINE CHECK LIGHT CAME ON AFTER DRIVING ABOUT 25 MILES. ENGINE STOPPED AND STEAM CAME OUT FROM RESERVE NO STEAM FROM THE WATER PUMP AREA. DEALER AND CHRYSLER SAY CAR WAS DRIVEN WITH NO COOLANT AND THAT WATER PUMP HAD FAILED CAUSING THE ENGINE TO BLOW. CHRYSLER WILL NOT HELP. COST OF ENGINE IS $4500+ SIMILAR COMPLAINTS ON THIS PROBLEM APPEAR ON YOUR SITE. SOMEHOW, COOLANT IS BEING LOST THROUGH THE ENGINE AND NOT BY ANY VISIBLE SIGNS SUCH AS DRIPPING ON THE DRIVEWAY. . COOLANT WAS CHECKED THREE DAYS BEFORE. NO LEAKAGE OR DRIPS ON DRIVEWAY. CHRYSLER WILL NOT HELP. FOUND SEVERAL OTHER SIMILAR PROBLEMS ON THE NHTSA SITE. COST OF REPAIR IS $4500+
PROBLEM: VEHICLE WANDERS AND REQUIRES CONSTANT CORRECTIVE STEERING INPUT FROM THE DRIVER. NO MATTER WHAT THE ROAD CONDITION( WET/DRY/FLAT/CROWNED), THE CAR WILL " DRIFT" AND OR PULL TO THE SIDE WITH OUT ANY APPARENT PATTERN, CONSEQUENTLY, INTENSE CONCENTRATION IS REQUIRED TO DRIVE THIS VEHICLE. ALSO, THE EFFORT TO STEER RIGHT/ LEFT IS VARIABLE, AGAIN WITH OUT A PATTERN. THE CAR IS NOT EQUIPPED WITH SPEED-SENSITIVE STEERING. ACCORDING TO THE DEALER'S SERVICE RECORDS, THE PREVIOUS OWNER HAD THE SAME DIFFICULTY. THE TIRES HAVE BEEN ROTATED ON A REGULAR BASIS; THE FRONT BRAKE ASSEMBLIES HAVE BEEN REPLACED, AND I HAVE PRECISELY ADJUSTED THE TIRE PSI ALL TO NO AVAIL. I HAD A 1996 EAGLE VISION THAT HAD SIMILAR PROBLEMS, THOUGH I DID NOT REPORT IT. PLEASE INVESTIGATE. *AK
REPLACED BOTH OUTER SWAY BAR LINKS, REPLACED RIGHT OUTER TIE ROD END AND SLEEVE. *AK
EVER SINCE THE CAR HAS HAD 7,000 MILES ON IT THE ENGINE STALLS WHEN I AM AT ARED LIGHT IT WILL REV. UP SHUDER THEN STALL IT STARTS RIGHTUP AGAIN I HAVE HAD IT IN THE SHOP MANY TIMES THEY CAN'T FIND ANYTHING OR THEY CLEANED THROTLE BODY ASSEMBELY,FIXED A VACUUM HOSE , ADJUSTED THE CODES I CALL THE CAR COMPANY EVEN HADE A CO-PIOLT IN THERE JUST GUESTING ALSO THE POWER STEERING PUMP WAS REPLACED THE CAR WAS ONLY 1YEAR OLD AND SOME TIMES WHEN THE STALLING PROBLEM HAPPENS THE BRAKE PEDAL GO ALL THE WAY DOWN TO THE FLOOR. *AK
CAR DIED ON FREEWAY AT 55 MPH. CYLINDER HEAD GASKETS LEAKING FIRST TIME. NOT REPAIRED PROPERLY; UPPER INTAKE MANIFOLD WARPED AND LEAKING; LOWER MANIFOLD GASKET SUCKED/BLOWN OUT AND LEAKING. STILL NOT REPAIRED PROPERLY. *AK
STEERING RACK FAILED AND NEEDS TO BE REPLACED.
ON JAN 25, 1999 TRANSMISSION WENT OUT. DID NOT GET OUT OF LOW GEAR WHEN IT HAPPENED. DID NOT HAVE ANY REVERSE. THE RPMS WENT UP TO 5,000 JUST TO GO 30MPH. PUT A STRAIN ON ENGINE. VEHICLE WOULD RACE. THIS ALSO HAPPENED ON 13 OCT 99. TOOK VEHICLE TO DEALER & MECHANIC INDICATED TRANSMISSION NEEDED SEALS/PACKAGED TRANSAXLE, TORQUE CONVERTOR/ TRANSMISSION/OIL PUMP & INPUT CLUTCH REPLACED. *AK
THE RUBBER BUSHING THAT MOUNTS THE RACK IN PLACE HAS PREMATURELY WORE OUT IT IS NOT FROM WEAR AND TEAR AS IT IS A NON-MOVING PART. WITH MY RUBBER BUSHING DRY ROTTING AND CRUMBLING APART IT ALOWS THE RACK TO MOVE FROM SIDE TO SIDE LEAVING THE DRIVER WITH NO CONTROL OVER TE STEERING OF THE CAR. IN ORDER TO GET THE CAR TO TURN YOU HAVE TO TURN THE STEERING WHEEL TWICE AS FAR AS NORMAL WHICH IF UNKNOWN TO THE DRIVER COULD CAUSE A PERSONTO HAVE A HEAD ON COLISION OR TO DRIVE OFF THE SIDE OF THE ROAD. NOW NORMALLY I WOULD JUST HAVE THE CAR FIXED, BUT CHRYSLER HAS MADE SURE TO MAKE THAT ABOUT IMPOSSIBLE. ALL EARLIER YEARS YOU COULD BUY THE BUSHINGS FOR ABOUT $65.00 BUT IN 1996 THEY MADE IT ALL ONE PEASE SO YOU HAVE TO REPLACE THE WHOLE RACK AT A PRICE OF $970.00 JUST TO BUY THE PART. "NOT INCLUDING LABOR". WHEN I CALLED CHRYSLER THEY AGREED WITH HOW REDICULOUS THIS WAS. IT IS EQUALL TO HAVING TO CHANGE YOU MOTAR BECAUSE YOUR MOTOR MOUNT WENT BAD. IF YOU WONDER WHY I SAY PREMATURELY CHRYSLER TOLD ME TO FIND AND AFTER MARKET PIECE TO FIX IT AND IT ISN'T EVEN OFFERED IN AFTER MARKET YET. IN CONCLUSION NOTHING MAY BE ABLE TO BE DONE TO HELP ME BUT THIS PART IS STILL BEING USED IN THE 1999 M-300,LHS,CONCORDE AND I AMAGINE IN THE INTREPED. PLEASE HELP BEFORE SOMEONE GETS HURT OR WORSE. THANK YOU FOR YOUR TIME
WINDSHIELD WIPERS STOPPED DURING RAIN STORM WHILE TRAVELING AT 65 MPH. WIPER LINKAGE HAD SEPARATED WITHOUT WARNING DUE TO RUSTING OF METALLIC BALL AND WEAR ON PLASTIC SOCKET IN BALL/SOCKET PIVOT POINT.
OILY SUBSTANCE COATING THE INTERIOR TO THE WINDSHIELD WHICH CONTINUALLY COMES BACK AFTER CLEANING (POSSIBLE INTERIOR CARGO MATERIAL OF CONSTRUCTION), CAUSING EYE AND NOSE IRRITATION.
A POPPING NOISE HAS BEEN PRESENT SINCE ABOUT 12000 MILES. REPEATED ATTEMPTS TO FIND HAVE NOT RESULTED IN A CURE. AT 35500 MILES I INSISTED THAT THE FRONT END BE COMPLETELY CHECKED. THE FOUR FRONT CRADLE MOUNTS WERE REPLACED BUT THE NOISE CONTINUED. ADDITIONAL CHECKING REVEALED A LEFT FRONT AXLE THAT WAS DEFECTIVE. THIS STILL DID NOT STOP THE NOISE. THE RACK AND PINION STEERING ASSEMBLY WERE REPLACED WITH ONLY MODERATE CHANGES IN THE NOISE. NOW A LEFT FRONT STRUT AND MOUNT ARE BEING REPLACED. I HAVE NO ASSURRANCE THAT THIS WILL CORRECT THE PROBLEM. I KNOW OF ONE OTHER CHRYSLER CONCORDE THAT HAS EXPERIENCED RACK AND PINION FAILURE IN THE PAST 30 DAYS. THIS OCCURRED WHILE STOPPED AT A TRAFFIC LIGHT. I HAVE ENCOURAGED HIM TO REPORT THIS TO THE NTSB. *AK
WHEN STARTING VEHICLE HEARD A BIG PPOPING NOISE AND SMOKE CAME FROM UNDERNEATH THE HOOD. CONSUMER LIFTED HOOD AND BATTERY COVER HAD COME OFF. THIS MAY HAVE CAUSED INJURIES. PLEASE PROVIDE FURTHER INFORMATION. *AK
CONSUMER HAS NO HAD RECALL REPAIR WORK ON THE FUEL INJECTION O-RINGS DUE TO SCHEDULING PROBLEMS WITH DEALERSHIP.(98V-184) MJS
VEHICLE EXPERIENCED FAILURE OF THE FUEL INJECTION O-RINGS PRIOR TO RECALL NOTICE. MJS (98V-184).
THIS CAR HAS HAD THREE WATERPUMP FAILURES IN IT'S FIRST TWO YEARS LEAVING THE CAR AND DRIVER STRANDED.
OWNER PUT THE VEHICLE IN DRIVE WHILE FOOT WAS STILL ON THE BRAKES AND THE VEHICLE ACCELERATED FORWARD AND HIT A CAR AND A GARAGE WALL, AND NEITHER DRIVER'S OR PASSENGER'S SIDE AIRBAGS DEPLOYED. DEALER SAID THERE WAS NOTHING WRONG WITH THE CAR. *AK
HIGH PRESSURE FUEL LINES BETWEEN THE TWO CYLINDER HEADS HAVE LEAKS IN THEM,CAUSING THE GAS TO LEAK ON THE ENGINE. DEALER HAS BEEN CONTACTED. *AK
WHILE ACCELLERATING AWAY FROM FULL STOP, ACCELLERATOR EITHER STUCK OR WAS PULLED DOWN THEN STUCK. DRIVER COULD NOT BREAK FREE. TRIED PULLING UP AND STOMPING ON PEDAL. APPLIED AGGRESSIVE BRAKING AND LUCKILY BROUGHT CAR UNDER CONTROL TO FULL STOP. DRIVER REMEMBERS SEEING 4,000 RPM. ALL ELSE HAPPENED TOO FAST. COULD NOT DUPLICATE. LINKAGES AND OTHER MECHANICAL AREAS APPEAR OK. WILL CHECK WITH DEALER TOMORROW.
RIGHT REAR DOOR LOCK STUCK CAUSING THE DOOR NOT TO OPEN.
ABS BRAKES WOULD NOT ACTIVATE WHEN GOING OVER BUMPS. ALSO, ABS LIGHT WOULD COME ON. PEDAL GOES TO THE FLOOR AND VEHICLE VIBRATES.
VEHICLE HAS ABS BRAKES. FRONT BRAKE ROTORS HAVE EXCESSIVE WEAR, ROTORS WEAR OUT EVERY 10,000 MILES. VEHICLE HAS BEEN IN DEALERS SEVERAL TIMES. *AK
WHILE DRIVING, NOTICED A STRANGE SMELL; BLACK SMOKE STARTED COMING FROM DASH DUCTS. PULLED OVER, SHUT ENGINE OFF, AND LOOKED UNDER HOOD. VEHICLE THEN CAUGHT FIRE IN THE ENGINE COMPARTMENT.
BRAKE ROTORS WERE RUSTED THROUGH. DEALER REPLACED THE ROTORS AND CALIPERS. MANUFACTURER HAS BEEN NOTIFIED. *AK
STEERING WHEEL BEGAN TO CENTER AT 1/4 TURNS TO THE LEFT OVER A PERIOD OF 1000 MILES. COULD HEAR A THUMPING (LOOSE STEERING) WHEN MAKING LOW SPEED TURNS BACK AND FORTH.
DOOR HINGES DO NOT HOLD DOOR OPEN CAUSING INJURY TO CONSUMERS WHEN DOOR CLOSES UNEXPECTEDLY.
CONSUMER HIT A TREE HEAD ON TRAVELING ABOUT 30-40 MPH, AND THERE WAS NO DEPLOYMENT OF THE DRIVER'S OR PASSENGER'S AIR BAGS. THE VEHICLE IS BEING REPAIRED. *AK
FRONT ROTORS ARE WARPED AND CAUSE THE STEERING WHEEL TO SHAKE AND THE VEHICLE TO PULSATE. EXCESSIVE PRESSURE HAS TO BE APPLIED TO STOP THE VEHICLE.
AIR BAG DEPLOYED WITH A LOUD BOOMING NOISE DURING CRASH, LEAVING DRIVER WITH EAR DAMAGE.
HEADLIGHTS DO NOT PROVIDE ENOUGH LIGHTING AT NIGHT WHILE DRIVING.
HORN BUTTONS DIFFICULT TO ACCESS IN EMERGENCY SITUATIONS.
HORN ACTIVATORS ARE NOT EASILY LOCATED DURING AN EMERGENCY SITUATION, DUE TO DESIGN.
WATER PUMP FAILURE.
VEHICLE WILL NOT START IN COLD TEMPERATURES, APPROXIMATELY 10 DEGREES. NO CODES ARE STORED, DRB II SHOWS NO ERROR CODES AND THERE IS NO SPARK AND NO GAS. WHEN TEMPERATURES WARM TO AROUND 20 DEGREES VEHICL WILL START.
ABS BRAKES MALFUNCTIONED. IN ADDITION, WARPED BRAKE ROTORS. *AK
WHEN APPLYING ABS BRAKES, VEHICLE SHAKES VIOLENTLY. *AK
THERE IS A REFLECTION ON THE DASHBOARD, RESULTING IN POOR VISIBILITY. CONSUMER HAS CONTACTED THE DEALER, WINDSHIELD HAS BEEN REPLACED. *AK
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1996 Chrysler Concorde → · Every Concorde year → · How the figures are calculated →