2003 Chrysler Concorde

Routine

Owners filed 27 complaints about this vehicle with federal regulators, most often about the air bags. No safety recall has been issued.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling › Engine5
000
Engine and Engine Cooling3
000
Air Bags3
000
Tires › Sidewall1
000
Structure › Body › Trunk Lid1
002
Structure › Body1
001
Steering1
000
Service Brakes, Air › Antilock1
000
Seat Belts1
000
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)1
000

What owners reported

Newest filings
Fuel/Propulsion System
Filed Aug 30, 2023TX

Strong smell of gas anytime the vehicle runs.

Engine
Filed May 27, 2016IL

TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE VEHICLE IDLED EXTREMELY HIGH AND THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE03010 (VEHICLE SPEED CONTROL). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Air Bags
Filed Jan 6, 201695,000 milesGA

TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. THE CONTACT STATED THAT THE AIR BAG SENSOR LIGHT ILLUMINATED AND THE HORN AND CRUISE CONTROL STOPPED OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING IN THE AIR BAGS WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Electronic Stability Control (esc)
Filed Jul 28, 2014TX

THE CAR COMPLETELY LOST POWER WHILE ON THE HIGHWAY. THIS OCCURRED ON A FEW OCCASION BUT THIS WAS THE SCARIEST. LOSING ALL POWER I COULD ONLY STEER WHEEL AND SLOWLY MOVE TO THE ACCESS ROAD. ALSO THERE HAS BEEN TIMES WHERE I AM STUCK AT A LOCATION BECAUSE CAR WILL NOT START. BATTERY IS NEW SO I DO BELIEVE THERE IS A MANUFACTURE MALFUNCTION AND OR FAULTY PARTS/COMPONENTS. *JS

Electrical System
Filed Jul 21, 201485,000 milesVA

SUDDENLY, THE CLOCK SPRING IN THE STEERING COLUMN FAILED. I HAD NO HORN, CRUISE CONTROL AND THE AIR BAG LIGHT CAME ON. I HAD IT REPLACED AT A COST OF $475. AFTER REPAIR I INSPECTED THE BAD CLOCK SPRING. THE PRINTED CIRCUIT SPRING CABLE CAME LOOSE FROM ITS OUTER CONNECTOR. I DON'T BELIEVE THAT IT WAS ANCHORED PROPERLY OR IT WAS IMPROPERLY DESIGNED. I KNOW OF 2 OTHER PEOPLE WHO HAD THE SAME PROBLEM WITH CHRYSLER CARS. SINCE THE HORN AND AIRBAG FAILED DUE TO THIS PART I BELIEVE THAT IT IS A SAFETY PROBLEM. *TR

Structure › Body1 injured
Filed May 14, 201238,000 milesPA

TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE THE CONTACT WAS STANDING UNDERNEATH THE TRUNK OF THE VEHICLE IT SUDDENLY CLOSED ON ITS OWN INJURING THE CONTACTS HEAD. THE CONTACT STATED THAT HE CONTINUED TO EXPERIENCE PAIN IN HIS HEAD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE TRUNK SHOCKS HAD TO BE REPLACED. THE CONTACT PURCHASED THE TRUNK SHOCKS AND REPAIRED THE VEHICLE HIMSELF. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Engine and Engine Cooling › Engine
Filed Nov 13, 201074,523 milesNV

2003 CHRYSLER CONCORDE ENGINE 2.7 WITH 74000 MILES ON THE ODOMETER. THE ENGINE COOLANT GOT MIXED WITH THE OIL, NOT EVEN THE 100K MILES RANGE AND NOW I END UP WITH A $9,000 PAPERWEIGHT! ITS NOT FAIR THAT THE "POOR" DESIGN AND THE MISLEADING INFORMATION ON THE OWNERS MANUAL ("THE OWNERS MANUAL SAYS THAT YOU CAN GO 7,500 MILES BEFORE YOUR NEXT OIL CHANGE") HAS SUCH A COSTLY RESULT, $5,000 FOR THE ENGINE REPLACE, AND CHRYSLER IS NOT DOING ANYTHING ABOUT THE PROBLEM, THEY'RE JUST BLAMING THE CONSUMER SAYING WE DIDN'T TAKE CARE OF OUR CARS! MY CAR HAS HAD THE OIL CHANGED AT 3000 MILES EVERY TIME, THAT'S 4500 MILES MORE OFTEN THAN THE RECOMMENDED "SAFE" DISTANCE MENTIONED ON THE OWNERS MANUAL! C'MON PEOPLE THIS IS WRONG AND YOU KNOW IT PLACE A RECALL FOR THIS ENGINE AND KEEP THE REPUTATION YOU GUYS WORK FOR TOO LONG TO ACQUIRE! LOVE CHRYSLERS BUT THIS IS A NIGHTMARE! *TR

Engine and Engine Cooling
Filed Jan 28, 201058,000 milesWA

EVENTS LEADING TO FAILURE: ORDINARY DRIVING, INCLUDING HIGH SPEED ACCELERATION, LOW SPEED ACCELERATION, LOW SPEED DECELERATION, STOPPED, IDLING IN GEAR. 5 OCCURRENCES IN 2000 MILES. ENGINE FAILS COMPLETELY, FOLLOWED BY IMMEDIATE RESTART CAPABILITY. NORMAL OPERATION FOR MANY MORE MILES. CAR'S COMPUTER FAULT CODE REPORT IS CONSISTENT WITH DESCRIPTION CONTAINED IN CHRYSLER RECALL BELOW. CHRYSLER RECALL (NOTIFICATION CODE J18) APPEARED TO ADDRESS THE ISSUE, BUT WAS RESCINDED. WAS TOLD BY DEALER SERVICE DEPT. THAT CHRYSLER IS WORKING ON THE PROBLEM, NO SOLUTION YET (2 WEEKS AFTER RECEIPT OF THE RECALL NOTICE.) DEALER RECOMMENDED THE CAR NOT BE DRIVEN. PRESENT SITUATION: MUST EITHER DRIVE AN UNSAFE CAR OR BE WITHOUT TRANSPORTATION. DATE ENTERED FOR THIS REPORT WAS FIRST OCCURENCE. 4 ADDITIONAL EVENTS CONTINUED THROUGH 2009. TW*

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)
Filed Dec 8, 200920,000 milesCA

TL* THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 45 MPH ON NORMAL ROAD CONDITIONS, THE ENGINE STALLED WITHOUT WARNING. HE WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL AND RESTART THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING ON EIGHT SEPARATE OCCASIONS. THE POWER TRAIN CONTROL MODULE WAS REPLACED. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 20,000 . THE CURRENT MILEAGE WAS 78,000.

Engine and Engine Cooling › Engine
Filed Aug 31, 200968,034 milesAL

TL*THE CONTACT OWNS A 2003 CHRYSLER CONCORDE WHICH WAS PURCHASED IN 2005. THE CAMSHAFT SENSOR CONTINUED TO FAIL ON THE VEHICLE. THERE WAS A MANUFACTURER'S RECALL ISSUED BY CHRYSLER TO REPLACE THE CAM SHAFT SENSOR AND REPAIRS WERE DONE; HOWEVER, THE FAILURE RECURRED. CHRYSLER RECALL NUMBER 18J18182 RECALL J18 CAMSHAFT SENSOR PCM IS RELATED TO THE FAILURE. THE VEHICLES RPMS WOULD NOT EXCEED 2500 RPMS AND BEGAN STALLING. SHE ALSO STATED THAT WHEN THE ENGINE IS TURNED OFF IT WOULD NOT RESTART FOR APPROXIMATELY ONE HOUR. THE FAILURE OCCURRED EVERY 12 MONTHS. A DIAGNOSTIC TEST WAS PERFORMED BY AN INDEPENDENT MECHANIC WHICH VERIFIED THAT THE CAMSHAFT SENSOR WAS FAULTY. NO REPAIRS HAVE BEEN MADE TO DATE TO CORRECT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 68,034.

Engine and Engine Cooling › Engine
Filed Feb 17, 200981,000 milesTN

CONCORDE WAS IN PERFECT CONDITION. OIL PRESSURE FAILURE (NO LIGHT, NO WARNING) CAUSED MAIN BEARING TO BREAK. ONLY 81,000 MILES ON CAR. *TR

Engine and Engine Cooling
Filed Oct 23, 200860 milesMD

MY 2003 CONCORDE SHUT OFF ON ME WHILE DRIVING TO WORK ON 695 EXPRESSWAY. THE ENGINE LIGHT CAME ON AND I STARED TO LOSE POWER. ON 06/30/08 QUICKLY I PUT MY CAR INTO NEUTRAL AND IT STARTED BACK UP AND CONTINUE TO WORK BUT WOULD NOT GO PASS 60 MPH. LUCKY FOR ME THERE WAS NO HEAVY TRAFFIC OR I COULD HAVE BEEN SERIOUSLY HURT. THERE WAS NO SIGN THAT THE CAR WAS GOING TO LOSE POWER AS SOON AS THE LIGHT POP ON THE CAR STARTED TO LOSE POWER. I TOOK THE CAR TO A DEALERSHIP FOR SERVICE AND AT THAT TIME THEY TOLD ME THAT IT WAS A SHORTED UPSTREAM 02 SENSOR . I PARKED THE CAR AND DID NOT DRIVE THE CAR UNTIL 09/27/08 TO THE DEALERSHIP THE CAR WAS REPAIRED. ON 09/29/08 AFTER DRIVING THE CAR FOR 12 MILES THE LIGHT THEN POP BACK ON AGAIN AND THE SAME THING HAPPEN IT SHUT OFF WHILE I WAS DRIVING. I TOOK THE CAR BACK TO THE DEALERSHIP AT THIS TIME THEY TOLD ME THERE WAS A CODE THAT CAME DURING THE TEST STATED THAT THE CAT CONVERTER INTERNAL WAS DEFECTIVE AND THE DOWN STREAM 02 SENSOR. I HAD THAT REPLACED. ON 10/02/08 AFTER THAT REPAIR I DROVE ANOTHER 24 MILES THIS TIME AND AS USUAL THE LIGHT POP BACK ON AGAIN BUT THIS TIME THE CAR SOUND AS IF IT WAS IN NEUTRAL OR DIFFERENT SHIFT AND WOULD NOT PICK UP SPEED WITH A ROARING LOUD NOISE. I THEN PULL OVER TO THE SHOULDER AND TURN THE CAR OFF AND THEN BACK ON AGAIN AND IT CONTINUE TO DRIVE NORMAL. ENGINE LIGHT CONSTANTLY STAYED ON. I RETURNED THE CAR BACK TO THE DEALERSHIP FOR REPAIR AT THIS TIME THEY SAID A DIFFERENT CODE APPEAR AND SAID THE P0420,PO

Engine and Engine Cooling › Engine
Filed Jul 8, 200872,183 milesVA

2003 CHRYSLER CONCORD 2.7L ENGINE FAILED WITH ONLY 72,000 MILES. *TR

Structure › Body › Trunk Lid2 injured
Filed Feb 28, 200882,000 milesMD

AT TIMES, WHEN THE TRUNK IS OPEN AND THE TRUNK LID APPEARS TO BE LOCKED IN THE FULL-OPEN POSITION, IT WILL SILENTLY SLAM SHUT. THIS HAS HAPPENED WHILE I AM LEANING INTO THE TRUNK. IT HAS HIT ME HARD ON THE BACK OF MY HEAD THREE TIMES, LEAVING BRUISES. IT ALSO HIT MY HUSBAND ON THE BACK OF HIS HEAD ONCE. BECAUSE THE TRUNK IS SO LONG, WE HAVE TO LEAN IN FAR TO REACH ITEMS, EXPOSING OUR HEADS TO THE DESCENDING TRUNK LID. WE ARE ALSO WORRIED THAT OUR THREE YEAR OLD DAUGHTER WHO IS EAGER TO HELP OUT REACHES INTO THE TRUNK WHILE WE ARE LOADING / UNLOADING THE CAR AND THAT SHE COULD GET HURT. THE LID LANDING ON HER HEAD OR ARMS WOULD BE CRIPPLING. THE LONG TRUNK LID IS HEAVY SO IT PICKS UP A LOT OF SPEED AND HITS HARD. IT ALSO DOES NOT HELP THAT THE PART OF THE TRUNK LID THAT HITS IS HARD FOLDED SHEET METAL (AS OPPOSED TO THE SOFTER PLASTIC HOUSING FOR THE LATCH). USUALLY, THE TRUNK LID DOES STAY UP. THIS PROBLEM ONLY HAPPENS WHEN IT'S COLD - AND THEN SOMETIMES IMMEDIATELY, SOMETIMES AFTER A FEW MINUTES. *TR

Engine and Engine Cooling › Engine
Filed Apr 18, 200712,000 milesOH

TL*THE CONTACT OWNS A 2003 CHRYSLER CONCORDE. WHILE DRIVING 55 MPH, THE VEHICLE COMPLETELY SHUT OFF. AFTER SEVERAL ATTEMPTS TO RESTART THE VEHICLE, IT OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS AND STATED THAT THE CLOCK SPRING HAD FAILED. THIS FAILURE PREVENTS THE AIR BAGS FROM OPERATING. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE IS 65,816 AND FAILURE MILEAGE WAS 12,000.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 26, 200747,300 milesNC

ON FEBRUARY 6, 2007, THE RIGHT REAR DOOR LOCK QUIT WORKING ELECTRONICALLY. ON MARCH 1, 2007, THE DRIVER' S DOOR LOCK QUIT WORKING ELECTRONICALLY. ON MARCH 25, 2007, THE DRIVER'S SIDE REAR DOOR LOCK QUIT WORKING ELECTRONICALLY.*AK WITHIN TWO MONTHS, THREE OF MY CAR DOORS CAN NO LONGER BE LOCKED USING THE REMOTE CONTROL. IN CALLING THE DEALER, TO REPAIR THESE COSTS $250.00-$275.00 PER DOOR.

Electrical System › IgnitionCrash1 injured
Filed Feb 27, 200776,450 milesTX

SUDDEN ACCELERATION. VEHICLE TOOK OFF AT A HIGH RATE OF SPEED WITHOUT WARNING. THE BRAKE WAS PRESSED TO THE FLOOR, THE CAR THROWN INTO PARK, THE IGNITION WAS TURNED OFF BEFORE THE CAR WOULD STOP. POLES WERE KNOCKED DOWN, A RETAINING WALL, TREES, AND A TRANSFORMER DAMAGED. *NM

Steering
Filed Oct 30, 200636,665 milesPA

THIS IS THE SECOND TIME THAT THE BOLTS HOLDING THE PULLEY FOR THE POWER STEERING SHEARED OFF. THE FIRST TIME I WAS DRIVING ON THE TURNPIKE. THE SECOND TIME I WAS STOPPED AT A TRAFFIC LIGHT. BOTH TIMES I LOST POWER STEERING. I AM LUCKY THAT I HAD THE STRENGTH TO CONTROL THE CAR. THIS HAS TO BE A MANUFACTURERS DEFECT. I DO NOT FEEL SAFE DRIVING THIS CAR. THE LAST INCIDENT OCCURRED ON 10/28/2006.

Air Bags
Filed Jul 5, 200645,600 milesMA

AIR BAG LIGHT CAME ON SIX MONTHS AGO AND NEVER WENT OFF. CALLED TWO DEALERS, ONE WANTED $80 TO INVESTIGATE THE PROBLEM, 2ND SAID IT'S PROBABLY THE "CLOCK SPRING." AIR BAG, HORN AND CRUISE CONTROL ARE ALL DISABLED. DOES NOT FALL UNDER ANY WARRANTY, I DON'T FEEL I SHOULD HAVE TO PAY FOR THE REPAIR, THIS IS NOT A ROUTINE MAINTENANCE ITEM, IT SHOULD BE WARRANTIED FOR THE LIFE OF THE CAR. CALLED CHRYSLER CUSTOMER SERVICE (REF. #14889231) NO HELP THERE, NOT UNDER WARRANTY. *NM

Equipment
Filed Jun 18, 200646,000 milesTN

SINCE DECEMBER. I HAVE HAD MY BRAKES/ROTORS REDONE, OR REPLACED 3 TIMES. NOW IT IS IN NEED AGAIN. *JB

20 of 27 complaints, reproduced as filed.

Across model years

Worst on record: 1994
YearComplaintsRecallsFiresDeathsAssessment
200440110Routine
2003 — this page27000Routine
200265110Routine
2001106400Routine
2000307831Fatalities reported
1999333523Fatalities reported
1998175310Routine
1997134260Routine
1996161241Fatalities reported
1995219350Above average
1994348470Above average
19933024150Above average

Compare every Concorde year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.