Owners filed 175 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine. It has been recalled 3 times.
When it fails
07209572,095 milesMedian miles at failure
70 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Engine and Engine Cooling › Engine
33
1
0
2
Engine and Engine Cooling
17
0
0
0
Engine and Engine Cooling › Engine › Gasoline
11
0
0
0
Vehicle Speed Control
9
2
0
0
Exterior Lighting › Headlights
9
1
0
1
Visibility › Power Window Devices and Controls
7
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
6
0
0
0
Power Train › Automatic Transmission
6
0
0
0
Seats › Front Assembly › Recliner
5
0
0
0
Visibility › Windshield
4
0
0
0
3 safety recalls
Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport
Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift04V021000
Filed Jan 13, 20042,315,768 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN PASSENGER VEHICLES, THE FLOOR SHIFTER IGNITION-PARK INTERLOCK MAY FAIL AND ALLOW THE SHIFTER TO BE MOVED OUT OF THE PARK POSITION WITH THE KEY REMOVED. AN INOPERATIVE INTERLOCK MAY ALSO ALLOW THE KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE PARK POSITION.
Risk. EITHER CIRCUMSTANCE MAY RESULT IN THE VEHICLE ROLLING AWAY WITHOUT WARNING.
Remedy. DEALERS WILL INSTALL A NEW LOAD-LIMITING PUSH ROD INTO THE FLOOR SHIFTER LEVER OF THE AFFECTED VEHICLES. OWNER NOTIFICATION BEGAN ON JUNE 14, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Seats › Front Assembly › Recliner03V035000
Filed Feb 5, 20031,066,000 vehiclesDaimlerchrysler Corporation
Defect. ON CERTAIN PASSENGER VEHICLES, SEAT BACK RECLINER BOLT BREAKAGE CAN OCCUR RESULTING IN THE SEAT BACK RECLINING UNEXPECTEDLY.
Risk. IF THE SEAT BACK UNEXPECTEDLY RECLINES WHILE THE CAR IS BEING DRIVEN, IT COULD RESULT IN LOSS OF VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE RECLINER BOLTS. OWNER NOTIFICATION BEGAN ON APRIL 23, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
What owners reported
Newest filings
Power Train
Filed Nov 2, 2013157,000 milesME
AUTOMATIC SHIFT ON THE FLOOR. DOES NOT SHIFT CORRECTLY. KEY CANNOT BE REMOVED. IT STAYS ON ACCESSORY AND DRAINS MY BATTERY. THERE WAS A RECALL FOR THIS PROBLEM, HOWEVER I WAS TOLD IT WAS NOT COVERED BECAUSE OF THE YEAR OF THE CAR. I PURCHASED THE CAR IN AUGUST 2012. RAN FINE UNTIL 06/01/13. I FEEL IT SHOULD STILL BE UNDER THE RECALL. IT DOESN'T GO INTO PARK PROPERLY. I FEEL THIS COULD BE A SAFETY ISSUE. *TR
Electrical System › Ignition › Switch
Filed Jul 25, 2011152,000 milesCT
TL* THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE CONTACT STATED THE BRAKE AND POWER STEERING LINES WERE COVERED WITH EXCESSIVE RUST. THE CONTACT STATED THE POWER STEERING MALFUNCTIONED DUE TO FLUID LEAKING. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC IN ORDER TO HAVE THE BRAKE AND POWER STEERING LINES REPLACED. THE CONTACT ALSO STATED THE IGNITION SWITCH WAS FAULTY WHICH MADE IT POSSIBLE TO REMOVE THE KEY WHEN THE VEHICLE WAS TURNED ON. THE CONTACT DID NOT NOTIFY THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 152,000.
Engine and Engine Cooling › Engine
Filed Jun 2, 2010110,000 milesNC
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE ATTEMPTING TO ACCELERATE, THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED WHEN THE COMPLAINT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 110,000. THE CONSUMER STATED THE TIMING CHAIN FAILD AND BLEW OUT THE ENGINE. UPDATED 07/23/10*JB
Engine and Engine Cooling › Engine
Filed Jan 30, 2009117,750 milesFL
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 117,750.
Engine and Engine Cooling
Filed Nov 8, 200898,000 milesIN
I BOUGHT A USED 1998 CHRYSLER CONCORDE IN THE SPRING OF 2008. THREE WEEKS AFTER I BOUGHT THE CAR THE OIL LIGHT TURNED ON, I THOUGHT NOTHING OF IT, THOUGH I GAVE THE CAR AN OIL CHANGE. ROUGHLY 5 DAYS AFTER GIVING THE CAR AN OIL CHANGE I DROVE IT AROUND FOR THE DAY AND THE OIL LIGHT CAME ON AGAIN, BUT THIS TIME WHEN I SHUT THE CAR OFF IT WOULDN'T START AGAIN. WHEN I DID GET THE CAR TO START I TOOK IT TO HARMON'S EXPERT AUTO TO SEE WHAT WAS WRONG WITH IT. I WAS THEN INFORMED THE CAR'S OIL PORTALS WERE CLOGGED DUE TO OIL SLUDGE. THE RECOMMENDED FIX WAS A NEW ENGINE. I WAS TOLD THE CAR HAD ONLY 15 POUNDS OF OIL PRESSURE AND THAT EVENTUALLY THE MOTOR WILL BLOW DUE TO THE OIL SLUDGE. LASTLY I WAS INFORMED THAT THEY SEE THIS PROBLEM ALL THE TIME WITH THE 2.7L ENGINE IN THE CHRYSLER CONCORDES, AND THAT THEY CAN'T UNDERSTAND WHY CHRYSLER WILL DO NOTHING ABOUT IT. NEITHER CAN I. *TR
Engine and Engine Cooling
Filed Aug 15, 200868,000 milesMD
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 65 MPH, THE VEHICLE SHUT DOWN WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08 *JB
Engine and Engine Cooling › Engine
Filed Jul 31, 2008TN
CHRYSLER/DODGE 2.7 LITER DOHC ENGINE HAS OIL ENGINE SLUDGE. *TR
Engine and Engine Cooling
Filed Jun 25, 2008CT
ENGINE ON OUR 1998 CONCORDE WITH ONLY 47,000 MILES ON IT BLEW OUT WHILE MY SON WAS DRIVING IT. HE HAD THE OIL CHANGED 3 MONTHS AGO. *TR
Engine and Engine Cooling › Engine
Filed May 12, 2008109,000 milesFL
ENGINE FAILURE, REGULAR OIL CHANGES WELL MAINTAINED. CAR WAS RUNNING FINE DRIVING ON WAY HOME FROM WORK IN HEAVY TRAFFIC,THEN OIL LIGHT CAME ON CAR SHUT OFF WOULD NOT START BACK UP. HAD TO HAVE POLICE COME HELP WITH TRAFFIC AND HAVE HELP GETTING IT OFF ROAD . TOWED HOME GOT IT STARTED BACK UP SOUNDED LIKE A BUNCH OF METAL IN A BLENDER. DRAINED OIL OUT OF CAR WAS PUREED METAL. TOTAL ENGINE LOSE, NO SHOP WOULD REPAIR, SAID THE ENGINE WAS NOT WORTH FIXING, NOT EVEN WORTH PUTTING NEW ENGINE IN THE CAR. EVERY PLACE I TALKED TO SAID SAME THING THAT THE 2.7 ENGINE IN THE 98 CONCORD WAS FAULTY AND JUNK. *TR
Engine and Engine Cooling › Engine › Gasoline
Filed Apr 23, 2008WA
MY 1998 CHRYSLER CONCORDE STARTED USING OIL AT 70,000 MILES IT NOW HAS 90,000 MILES AND NOW USES 1-QT OF OIL EVERY 500 MILES ALL REPORTS I READ SAY THAT THE ENGINE IS READY TO FAIL I HAVE ALWAYS CHANGED OIL EVERY 3,000 MILES AND MAINTAINED THE VEHICLE TO MFG SPECS SO I CANNOT BE TO BLAME. *TR
Engine and Engine Cooling › Engine
Filed Apr 17, 200898,000 milesME
KNOCKING IN ENGINE. *TR
Seats › Front Assembly › Recliner
Filed Nov 26, 200786,544 milesAZ
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER'S SEAT RECLINED UNEXPECTEDLY. THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 03V035000 (SEATS:FRONT ASSEMBLY:RECLINER) IN MAY OF 2003. THE DEALER STATED THAT THE RECLINING SEAT WAS NOT DUE TO THE RECALL, BUT RATHER A SEAT BACK ADJUSTER AND WIRING HARNESS FAILURE. THE CURRENT MILEAGE WAS 86,554 AND FAILURE MILEAGE WAS 86,544. UPDATED 01-15-08. *KB UPDATED*JB
Engine and Engine Cooling › Engine › Gasoline
Filed Nov 11, 200721,000 miles00
THE ENGINE HAS FAILED TWICE. *TR
Engine and Engine Cooling › Engine
Filed Aug 13, 200797,000 milesNM
TL*THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED WITHOUT WARNING TO APPROXIMATELY 55 MPH. THE CONTACT STATED THAT SHE HEARD A KNOCKING NOISE COMING FROM THE ENGINE. THE DEALER HAS NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 97,000 AND CURRENT MILEAGE WAS 98,400.
Exterior Lighting › HeadlightsCrash
Filed Jul 3, 2007107,000 milesNJ
I WOULD LIKE TO FILE A COMPLAINT WITH DAIMLER-CHRYSLER REGARDING THE LONGEVITY OF THEIR AUTOMOBILES. THISWAS THE SECOND VEHICLE THAT FAILED BETWEEN 100,000 AND 110,000 WITH PROPER MAINTENANCE AND UPKEEP. I HAD PROBLEMS WITH THE HEADLIGHTS, DOOR SEALS, THE AUTOMATIC SEATS AND NOW THE ENGINE. I TOOK THE CAR TO CHRYSLER DEALER, AND THE SERVICE DEPARTMENT MANAGER TOLD ME I HAD A BAD ROD AND THE ENGINE WAS VIRTUALLY SHOT AND WASN'T WORTH FIXING. HE SAID HE WAS ASHAMED TO SAY THE 2.7 ENGINES WERE JUNK. I HAVE RESEARCHED MY CAR AND FOUND OUT THAT THERE WERE A LOT OF OTHERS WITH THE SAME, IF NOT MORE PROBLEMS THAN WHAT I HAD, WHICH INDICATED THAT DAIMLER-CHRYSLER SHOULD BE ASHAMED OF FOR NOT CARING OR MAKING GOOD FOR THEIR MISTAKES INSTEAD OF IGNORING THEM! THIS CAR HAS HAD MANY OTHER PROBLEMS, INCLUDING ELECTRICAL PROBLEMS WITH DOOR LOCKS, THE POWER SEATS, AND THE SEALS FROM AROUND THE DOORS. I MADE THE MISTAKE OF NOT RESEARCHING THE VEHICLE BEFORE I BOUGHT IT. I WILL NEVER DO THAT AGAIN! I JUST WISH THAT DAIMLER-CHRYSLER WOULD CARE MORE ABOUT THEIR CARS, AND THE CONSUMERS THAT WERE BUYING THEM, AND THEN MAYBE THEY WOULD HAVE MORE SALES SINCE THEIR CUSTOMER SERVICE STINKS. I REALLY DIDN'T WANT TO SAY A TRUE STATEMENT ABOUT SERVICE FOR DAIMLER-CHRYSLER PROBLEMS. I WILL NEVER BUY A DAIMLER-CHRYSLER PRODUCT AGAIN, AS PER MY OWN EXPERIENCES WITH PROBLEMS AND THE RESPONSES FROM THE COMPANY. IF I HAVE NO SATISFACTION FROM THIS EMAIL, WHICH I KNOW WILL NOT HAPPEN!, I WILL MAKE SURE THAT OT
Engine and Engine Cooling
Filed Jun 1, 200786,800 milesNY
I WAS DRIVING MY 1998 CHRYSLER CONCORD TO THE HOSPITAL ON A HIGHWAY WITH MY WIFE AND MY 5 MONTH OLD BABY, THEN ALL THE SUDDEN, AND WITH NO WARNING THE CAR JUST STOPPED . I GOT A TOWTRUCK AND I SPENT 2,000 TO REBUILT THE ENGINE BUT STILL THE CAR IS NOT WORKING PROPERLY.I HAVE NO IDEA WHAT TRIGED THE ENGINE FAILUE ESPECIALLY THAT I KEEP CHANGING OIL AND TUNE UP EVERY 3 MONTHS. *TR
Structure › Body
Filed Feb 15, 2007112,000 milesFL
TL* THE CONTAC OWNS A 1997 CHRYSLER CONCORD. THE BODY MOUNT ON THE VEHICLE WORE OUT, AND THE CONTACT WAS CONCERNED THAT IF THE VEHICLE GOT INTO AN ACCIDENT THE BODY WOULD DISCONNECT FROM THE FRAME. THE MANUFACTURER STATED THAT THERE WAS NOTHING THEY COULD TO TO REPAIR THE BODY MOUNT. THE CONTACT HAS PICTURES OF THE VEHICLE. THE CURRENT AND FAILURE MILEAGE WAS 112,000. *AK
Electrical System › Instrument Cluster/Panel
Filed Jan 9, 200766,984 milesTX
TL* - THE CONTACT OWNS A 1998 CHRYSLER CONCORDE. THE INSTRUMENT PANEL FAILED. ON 1-6-07 THE CONTACT WAS DRIVING AT 65 MPH WHEN THE GAUGES ON THE INSTRUMENT PANEL TURNED OFF AS IF THE CAR WAS OFF, THE AIR CONDITIONING TURNED ON, AND THE INTERIOR LIGHTS STARTED FLASHING. THE CONTACT PULLED OVER TO TURN THE IGNITION OFF AND ON, BUT THE VEHICLE WOULD START SO IT WAS TOWED TO A SHOP WHERE THEY TOLD HIM THAT THE BODY CONTROL MODULE WAS WORKING INTERMITTENTLY. THE MECHANIC TOLD THE CONTACT, THAT EVEN IF HE FIXED THE BODY CONTROL MODULE, HE STILL MAY HAVE PROBLEMS WITH THE COMPUTER IN THE VEHICLE BECAUSE IT NEEDED TO BE UPDATED.*AK
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Dec 18, 2006125,000 milesIL
TIMING CHAIN BROKE. *NM
Engine and Engine Cooling
Filed Nov 6, 2006140,518 milesVA
DT*: THE CONTACT STATED THERE WAS A TAPPING NOISE IN THE ENGINE WHEN STARTED, WHICH CONTINUED AS THE ENGINE RAN. WHEN THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC WENT TO THE CONTACT'S RESIDENCE TO INSPECT THE VEHICLE. THE MANUFACTURER INFORMED THE CONTACT THERE WAS NO RECALL FOR THE ENGINE OF THAT YEAR, MAKE AND MODEL.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.