Owners filed 258 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.
When it fails
07500075,000 milesMedian miles at failure
144 complaints record an odometer reading. Failures cluster around 60,000–75,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
129
7
0
8
Unknown or Other
39
0
0
0
Structure › Body
23
0
0
3
Electrical System
16
0
2
0
Engine
12
0
0
0
Latches/Locks/Linkages
7
0
0
0
Structure
6
0
0
0
Engine and Engine Cooling
4
0
0
0
Suspension
3
0
1
0
Fuel/Propulsion System
3
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Frontal › Passenger Side › Inflator Module21V050000
Filed Feb 5, 20212,641,272 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
Air Bags › Frontal › Passenger Side › Inflator Module21V052000
Filed Feb 5, 2021557,023 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2009 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Additionally, GM is recalling certain 2007-2008 Cadillac Escalade, Escalade ESV, and Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy. GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 23, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on September 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, Cadillac customer service at 1-800-458-8006, and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328780.
Electrical System10V240000
Filed Jun 4, 20101,365,070 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Electrical System08V441000
Filed Aug 28, 2008857,735 vehiclesGeneral Motors Corp.
Defect. GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Risk. THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy. DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
What owners reported
Newest filings
Air Bags
Filed Aug 7, 2024WA
The contact owns a 2008 Chevrolet Avalanche. The contact received notification of NHTSA Campaign Number: 21V050000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Electrical System
Filed Apr 17, 2024200,000 milesAR
The contact owns a 2008 Chevrolet Avalanche. The contact stated that while driving at various speeds, the vehicle lost motive power and independently turned off. After restarting the vehicle, the check engine warning light remained illuminated. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 200,000.
Air Bags
Filed Jun 26, 2023KY
Both air bags deployed for no reason driver and passenger
Traction Control System
Filed Apr 19, 2023125,000 milesCA
The contact owns a 2008 Chevrolet Avalanche. The contact stated that while operating the vehicle, the traction control warning light illuminated, and the vehicle became very unstable and difficult to steer. The vehicle was taken to the local dealer who diagnosed that the traction control system was faulty and needed to be replacement. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 125,000. The dealership was contacted to inspect the vehicle for issues related to traction control but was denied. The contact also bought the necessary parts in an effort to save money but was denied again by the dealership. The contact is still looking for anyone who will help repair the vehicle.
Unknown or Other
Filed Jun 8, 2022AR
Dash cracked. A/C and windshield defroster throws pieces of broken dash when it falls in Duct and fan. Dealer inspected. Offered to sell new dash cover and labor to install. dealer referred to manufacturer representative. no warning lights.
Unknown or Other
Filed May 12, 2022GA
The dashboard has started to crack near the airbag. In the event of the airbag being deployed, it could potentially send sharp pieces of plastic flying into the passengers face.
Structure › Body
Filed Mar 22, 202250,000 milesNC
The contact owns a 2008 Chevrolet Avalanche. The contact stated upon purchasing the vehicle at the used car dealer, he noticed that the dashboard of the vehicle was cracked and the crack was extending towards the front passenger's side air bag location. There was no warning light illuminated. The used dealer was notified of the failure and informed the contact that it was a known failure; however the vehicle was not repaired. The contact stated that the failure had become significantly worse. The contact contacted an unknown Chevrolet dealer to inquire the cost of a dashboard. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.
Air Bags
Filed Mar 15, 2022190,000 milesMI
The contact owns a 2008 Chevrolet Avalanche. The contact stated while driving 60 MPH, the driver’s side air bag deployed inadvertently without the vehicle being involved in a crash. The passenger’s side air bag also deployed and shattered the passenger’s side windshield. The contact pulled over safely and then the side curtain air bag on the driver's side deployed. The contact was aware that the "Service Air Bags" light would intermittently flash on and off; however, the warning light was not illuminated at time of the air bag deployments. Additionally, the passenger’s side curtain air bag had also deployed. The contact had not taken the vehicle to the local dealer. The vehicle was not diagnosed nor repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 190,000.
Unknown or Other
Filed Jan 19, 2022FL
The dashboard cracked and pieces have broken off. This break is extremely dangerous if a crash were to happen as many parts are exposed.
Unknown or Other
Filed Sep 29, 2021GA
DASH BOARD CRACKING ALL OVER SSINCE 2015
Air BagsCrash
Filed Aug 13, 2021NH
2008 CHEVROLET AVALANCHE. CONSUMER STATED THAT THE AIR BAG DID NOT DEPLOY DURING AUTO ACCIDENT.
Unknown or Other
Filed Aug 2, 2021FL
Chevrolet has KNOWINGLY AND WILLINGLY placed a dash in my 08 avalanche that is dangerous. The truck has a TK airbag and Chevrolet refuses to fix the issue CORRECTLY. The dash is cracked, as most GM products from 07-13 are, and now the airbags need to be replaced. The dealership advised me that it would come apart, and that I would need to spend 2 grand to have it repaired. GM told me on a recorded phone call that they have had several of these reports and that they do not have a "documented solution" for it. They told me I have to choose between the resale value of my truck or the safety of myself and passengers. They are at fault for the dash, as well as the TK airbag. GM refuses to do anything to make it right after their shotty work.
Structure › Body
Filed Apr 16, 2021CA
I HAVE REPLACED TWO DASHBOARDS. I BOUGHT THIS TRUCK BRAND NEW. THE DASHBOARDS CRACKED IN THE SAME EXACT SPOT ON THE CORNER OF THE AIRBAG. NEED A THIRD DASHBOARD
Air Bags
Filed Apr 1, 202162,600 milesSC
AFTER A COUPLE OF YEARS MY VEHICLE DEVELOPED SEVERAL CRACKS IN THE DASH, ESPECIALLY AROUND THE AIRBAG. YESTERDAY I HAD THE AIRBAG RECALL PERFORMED. AS A RESULT OF THE REPAIR, THE CRACKS ARE NOW BROKEN PIECES. I NOW FEAR THAT IN THE EVENT OF AN AIRBAG DEPLOYMENT, SHARDS OF SHARP PLASTIC WILL BE THROWN INTO THE AIR AND COULD POTENTIALLY RESULT IN SEVERE INJURY.
Electrical System
Filed Mar 30, 2021OH
MY DASH IS CRACKED RIGHT BY THE AIRBAG AND RIGHT OVER THE CLUSTER WHICH I FEEL IS A DEFECT IN THE MATERIAL THAT WAS USED TO MAKE THE DASH AND IS A SAFETY HAZARD. IF THE AIRBAG DEPLOYS ' COULD BUST AND PIECES COULD FLY INJURY SOMEONE OR PUNCTURE THE AIRBAG I FEEL THAT GM SHOULD RESOLVE THIS PROBLEM I SHOULD NOT HAVE TO PAY FOR A NEW DISH THANK YOU HOPE TO HEAR BACK SOON. FURTHERMORE THERE IS AN ELECTRICAL PROBLEM WITH MY VEHICLE THE TRUCK WILL LOCK BY ITSELF WITH THE KEYS IN THE IGNITION OR LAYING ON THE CONSUL IS HAPPENED SEVERAL TIMES ON ME AGAIN THANK YOU
Air Bags
Filed Mar 27, 2021WI
CRACKED DASHBOARD DEFECT. I ASKED THE MANUFACTURER (GM) WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? THEIR RESPONSE WAS BASICALLY NHTSA DECIDES WHAT A SAFETY CONCERN IS. WELL, I RECENTLY CHATTED WITH NTHSA ONLINE AND ASKED THE QUESTION, WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? NTHSA RESPONSE TO ME WAS, THAT WOULD BE A QUESTION FOR THE MANUFACTURER SINCE THEY ARE THE ONES WHO CONDUCT THE CRASH TESTS. APPARENTLY NO ONE KNOWS WHAT HAPPENS TO A DEFECTIVE DASHBOARD DURING A COLLISION, I IMAGINE SHRAPNEL IMPALING INTO MY FACE OR MY CHILDREN'S FACE. WE ALL KNOW GM WOULD RATHER PAY FAMILIES FOR THE BURNING DEATHS OF THEIR LOVED ONES RATHER THAN ISSUE A RECALL FOR THEIR DEFECTIVE PRODUCT BECAUSE IT'S CHEAPER..... I SUGGEST THE AUTHORITY "NTHSA" HOLD THE MANUFACTURER ACCOUNTABLE FOR DEFECTS REGARDLESS OF PRESSURE FROM WASHINGTON REPRESENTATIVES THAT MAY PUT PRESSURE ON NTHSA TO HAVE LESS STRINGENT STANDARDS JUSR SO A COMPANY CAN MAKE MORE PROFITS AND THROW MORE MONEY INTO SOME ASSHATS COFFER. THAT'S THE ONLY LOGICAL EXPLANATION AS TO WHY DEFECTS ARE NOT REMEDIED. I ASKED AGAIN, WHAT HAPPENS TO A CRACKED DASHBOARD DURING A COLLISION? WHO IS GOING TO ANSWER THAT QUESTION? WHO IS GOING TO DECIDE IF THAT'S A SAFETY CONCERN? WHO SETS THE STANDARD FOR SAFETY? WHAT'S THE MINIMAL ACCEPTABLE DEATH RATE DUE TO VEHICLE DEFECTS? WHAT'S THE MINIMAL ACCEPTABLE HUMAN DEFORMATION, HANDICAPPED RATE DUE TO VEHICLE DEFECTS? I LOOK FORWARD TO HAVING THOSE QUESTIONS ANSWERED AND N
Electrical System
Filed Mar 19, 2021OH
OH MY 08 AVALANCHE MY DASHBOARD IS CRACKED RIGHT BY THE AIRBAG AND RIGHT ABOVE THE PLASTER IN FRONT OF THE STEERING WHEEL. MY VEHICLE ALSO AUTOMATICALLY LOCK BY ITSELF WITH THE KEYS IN THE IGNITION OR NOT IN THE IGNITION
Air Bags
Filed Mar 16, 2021125,000 milesLA
THE DASHBOARD HAS CRACKED AROUND THE INSTRUMENT CLUSTER AND THE AIR BAG. CAUSING SAFETY HAZARDS. IT IS OBVIOUSLY A FLAWED DESIGN GM REFUSES TO OWN UP TO. THE VEHICLE ALSO HAS SOME ELECTRICAL ISSUE THAT CAUSES THE TRUCKS TO COME TO A STOP ON THE INTERSTATE.
Air Bags
Filed Feb 9, 202110,000 milesMD
RECEIVED NOTICE OF RECALL MANY YEARS AGO. REMEDY HAS NEVER BEEN COMPLETED AFTER MANY CALLS TO MANUFACTURER, DEALER AND NHTSA OVER MANY YEARS. THE EXCUSE IS ALWAYS THAT THE REPLACEMENT PART IS NOT AVAILABLE. THIS IS DISGRACEFUL SINCE WE ARE AT RISK FOR SEVERE INJURY OR EVEN DEATH.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 5, 2021. Source: NHTSA Office of Defects Investigation.