Defect. General Motors LLC (GM) is recalling certain model year 2004-2007 Cadillac CTS-V vehicles manufactured October 6, 2003, to March 15, 2007, and 2006-2007 Cadillac STS-V vehicles manufactured June 23, 2005, to March 15, 2007. In the affected vehicles, the electrical terminals of the fuel pump module may overheat resulting in the melting of the flange material.
Risk. If the flange melts, a hole may be created allowing the fuel pump to leak fuel, causing the vehicle to stall, increasing the risk of a vehicle crash. Additionally, leaking fuel in the presence of an ignition source increases the risk of a fire.
Remedy. GM will notify owners, and dealers will replace the fuel module and fuel tank jumper harness, free of charge. GM sent out interim notices in late October. The recall began on March 12, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14405.
Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Air Bags › Frontal › Sensor/Control Module-inactive10V644000
Filed Dec 17, 201095,927 vehiclesGeneral Motors LLC
Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2005-2007 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT MAY CAUSE THE MAT TO KINK, BEND, OR FOLD. THIS FLEXING CAN BREAK THE CONNECTIONS IN THE MAT. IF THIS OCCURS, THE SENSOR MAY NOT DETECT THE PRESENCE OF A FRONT SEAT PASSENGER AND WILL DISABLE THE AIR BAG.
Risk. NON-DEPLOYMENT OF THE FRONT PASSENGER AIR BAG IN THE EVENT OF A CRASH NECESSITATING THAT AIR BAG'S DEPLOYMENT MAY REDUCE PROTECTION OF THE PASSENGER AND INCREASE THE RISK OR SEVERITY OF INJURY TO THEM.
Remedy. DEALERS WILL REPLACE THE PASSENGER SENSING SYSTEM FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 15, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings10V105000
Filed Mar 17, 2010139,131 vehiclesGeneral Motors Corp.
Defect. GENERAL MOTORS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2003-2007 CADILLAC CTS VEHICLES CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON D.C., WEST VIRGINIA AND WISCONSIN. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE FRONT BRAKE HOSE FITTING AT THE CALIPER MAY CORRODE DUE TO SNOW OR WATER, CONTAINING ROAD SALT OR OTHER CONTAMINANTS, ENTERING AND BEING RETAINED IN THE ROUTING SLEEVE. IF THE FITTING CORRODES SIGNIFICANTLY, THE BRAKE HOSE-TUBE INTERFACE MAY DEVELOP A LEAK.
Risk. THE BRAKE HOSE-TUBE INTERFACE MAY RUPTURE SUDDENLY WITHOUT PRIOR WARNING AND INCREASE VEHICLE STOPPING DISTANCE MAY OCCUR INCREASING THE RISK OF A CRASH.
Remedy. DEALERS ARE TO REPLACE BOTH FRONT BRAKE HOSE ASSEMBLIES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MAY 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Power Train › Axle Assembly › Axle Shaft › Seal07V589000
Filed Dec 20, 2007275,936 vehiclesGeneral Motors Corp.
Defect. ON CERTAIN PASSENGER VEHICLES, THE REAR AXLE PINION SEAL DOES NOT MEET ALL OF THE SPECIFICATIONS AND MAY EXPERIENCE A FLUID LEAK.
Risk. A REAR DIFFERENTIAL FAILURE MAY CAUSE LOSS OF MOTIVE POWER AND POSSIBLY LOSS OF CONTROL INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL REPLACE THE PINION SEAL FREE OF CHARGE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-458-8006 OR HTTP://WWW.CADILLAC.COM; PONTIAC AT 1-800-620-7668 OR HTTP://WWW.PONTIAC.COM; AND SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM.
Filed Oct 4, 200716,677 vehiclesGeneral Motors Corp.
Defect. CERTAIN VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 118, 'POWER OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS.' UNDER THE STANDARD, THE SUNROOF MAY ONLY BE CLOSED WHEN THE IGNITION IS ON, OR AFTER THE IGNITION IS TURNED OFF, BUT BEFORE EITHER OF THE FRONT DOORS ARE OPENED. THE AFFECTED VEHICLES MAY EXHIBIT A CONDITION WHERE THE SUNROOF CAN BE CLOSED AFTER THE IGNITION IS TURNED OFF AND THE DOORS ARE OPENED.
Risk. THIS STANDARD SPECIFIES REQUIREMENTS FOR POWER OPERATED WINDOW, PARTITION, AND ROOF PANEL SYSTEMS TO MINIMIZE THE LIKELIHOOD OF DEATH OR INJURY FROM THEIR ACCIDENTAL OPERATION.
Remedy. DEALERS WILL INSTALL A WIRE HARNESS. THE RECALL BEGAN ON MAY 29, 2008. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Electrical System
Filed May 12, 2026PA
Vehicle primarily failed while parked at owner residence [XXX] and remained inoperable for approximately three weeks prior to tow to Cadillac dealership. The ignition key became trapped and could not be removed. A manual override release beneath the driver-side steering column was required to free the key — confirming the lock was held electronically, not mechanically jammed. Fault confirmed by authorized Cadillac dealer: intermittent electrical fault within the shifter assembly lock mechanism. A similar intermittent concern was previously documented on this vehicle in 2011 (logged as "Customer Concern Not Duplicated"), establishing a recurring pattern. GM Technical Service Bulletin 07-07-30-032D (2006–2011 Cadillac CTS, automatic transmission) explicitly documents this exact condition: key sticking, Shift to Park DIC message, shifter binding, and battery drain. OEM replacement part is now discontinued. Manufacturer declined goodwill or recall coverage. Dealer refuses repair unless owner assumes full financial responsibility for a used part with no warranty and no guarantee against recurrence. Safety concern: ignition/shift interlock failure causing vehicle immobilization, key entrapment, and loss of transportation for an elderly owner dependent on the vehicle for medical care. Defect evades shop diagnosis due to intermittency. No safe OEM remedy exists. Prior recall: NHTSA 14V394000 / GM Campaign 14172 addressed same interlock system. Current failure represents recurrence be
Air BagsCrash1 injured
Filed Oct 23, 202571,000 milesLA
The contact owned a 2007 Cadillac CTS. The contact stated that while driving 40-43 MPH, a bicyclist suddenly pulled in front of the vehicle. The contact veered away from the bicyclist, causing the vehicle to crash into a utility pole. The utility pole was damaged. The air bags failed to deploy, and the contact hit the chest and head against the steering wheel. The contact immediately went to the hospital and was provided medical assistance. The contact sustained contusions on the chest and on the head, and the contact sustained bruises on the left and right legs. A police report was filed. The vehicle was towed and totaled by the insurance company. The dealer and the manufacturer were not notified of the failure. The failure was approximately 71,000.
Service Brakes
Filed Sep 15, 2025OK
Brakes failed. This happened at low speed and control was kept of the vehicle. Upon inspection, it was seen the flexible brake line connecting the driver's side brake caliper had separated at the point it transitions from rubber to metal. It happened immediately after turning right at a stop light and there was no warning. The design of the transition meant that there was no leak of fluid (warning) until the connection had corroded to the point it lost its strength, failed and completely detached. The local GM dealership was called and they advised there was no recall and would only work on the vehicle for payment, so it was not taken to them. The components were replaced on both sides. Old parts have been kept.
Air Bags
Filed Jul 7, 2025FL
One day when I went to sit in the front passenger seat a message came on the Driver Information Center displaying, "SERVICE AIR BAG" and then I notice that the indicator light on the dash was displaying the Air Bag warning light, and the rearview mirror was showing that the passenger air bag was off. Without the air bag working I cannot ride in the front seat of the car and due to the fact that if we are in a car accident the air bag will not deploy. The dealer has been able to reproduce this issue several times over the last 13 years. Yes, I have been dealing with this issue since 2012, every time I ask to have the seat diagnosed, they say "No we will not be doing that for you" - [XXX] and [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Jun 25, 2023CA
The service air bag light has been on for several years. I called a few years ago and was told it was a recall and Cadillac would stand by it. It would not expire I took it to the Cadillac place. They would not honor it
Air Bags
Filed Feb 1, 2023125,000 milesVA
The contact owns a 2007 Cadillac CTS. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Additionally, the passenger's side air bag was deactivated while occupied by a passenger. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Service Brakes
Filed Nov 7, 2022TX
Complete brake line failure due to corrosion as described in Recall Number 10V105000 / 09149B. Original equipment retained from rear brake line repair for future inspection / litigation. CADILLAC REFUSED TO REPAIR / REPLACE / REIMBURSE FOR BRAKE FAILURE UNDER RECALL BULLETIN 09149B.
Electrical System › Ignition › Switch
Filed Jul 27, 202299,000 milesSC
The contact owns a 2007 Cadillac CTS. The contact stated upon parking the vehicle, he attempted to release the ignition key from the ignition switch however, the key remained stuck inside the ignition switch. The message Thief was displayed. The contact was able to release the ignition key after several minutes. The contact stated upon entering the ignition key inside the ignition switch and starting the vehicle in his garage, the message Thief was displayed. The contact turned off the vehicle but could not release the ignition key from the ignition switch. The contact stated that the ignition key had remained stuck inside the ignition key for a week. Additionally, the contact stated that the gear shifter had seized in park(P). An unknown dealer was notified of the failure and advised the contact to take the vehicle in for repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000. The consumer stated after having the vehicle repaired air condition, cruise control, and speedometer stopped working.
Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings
Filed Oct 4, 202179,000 milesNJ
The contact owns a 2007 Cadillac CTS. The contact works for an independent mechanic and place the vehicle on a lift and noticed that both the driver’s and passenger’s side rear brake cable had cracks and leakage of brake fluid from the brake line due to severe corrosion. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 79,000.
Electrical SystemCrash2 injured
Filed Jul 7, 2021130,000 milesCA
The contact owns a 2007 Cadillac CTS. The contact stated while driving 30 mph, the ignition switch failed, and the steering wheel locked causing the contact to lose control of the vehicle. The vehicle crashed on the driver's side on-ramp. There was no warning light illuminated. The contact and his daughter sustained injuries to the back but did not seek medical assistance. A police report was filed. The vehicle was towed to the contact's residence, then to the dealer. The contact stated that the failure was related to NHTSA Campaign Number: 14V394000 (Electrical System). The contact received the recall notification after the crash. The contact stated that the dealer refused to provide a diagnostic test on the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was informed that the vehicle owner was responsible for the cost of the repair. The approximate failure mileage was 130,000.
Electrical System
Filed Jun 18, 2021OH
When driving my car will shut off by its self and it has done this the whole time I have had the car... When it shuts off the car gets reads stuck in park because the key gets stuck in ignition... When nights are on and I turn right my height lights come on... And my passenger air bag light came on and won't go off
Fuel/Propulsion System
Filed Jun 18, 2021OH
Rear differential seal leaking Midas told me when I had the oil changed right after I got the car exactly one year and one day ago today and there is like a weird noise when I drive but if I turn the heat or air in it stops
Unknown or Other
Filed May 5, 2021179,900 milesWI
MY OIL KEEPS RUNNING LOW EVERY 2 MONTHS AND MAKES A LOUD CLICKING SOUND. WAS TOLD THAT MY OIL IS BURNING AND THAT THEY DON'T KNOW WHY. VEHICLE IS IN MOTION WHEN IT STARTS TO JERK AND STARTS KICKING BACK AND MAKE KNOCKING NOISE IN THE ENGINE
Engine
Filed May 4, 2021130,000 milesIN
TIMING CHAIN HAS BEEN LOOSENED AND POSSIBLY READY TO BREAK. SERVICE BULLETIN #11340C WAS ISSUED AND GM/CADILLAC NEVER CONTACTED ME FOR THE SPECIAL COVERAGE REPAIR. THEY ARE NOW REFUSING TO ASSIST ME. WHILE DRIVING VEHICLE THERE WAS BURNING RUBBER SMELL AND CAR HESITATED, FAILED TO ACCELERATE WHILE DRIVING ON A BUSY COUNTY ROAD IN DANVILLE INDIANA
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings
Filed Feb 24, 2021117,000 milesMA
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE LINES FAILED. THE CONTACT STATED THAT THE BRAKE LINES WERE MADE OF STAINLESS STEEL. THE BRAKE LINES CORRODED AND THE VEHICLE WAS UNDRIVABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO TWO UNKNOWN INDEPENDENT MECHANICS AND TWO UNKNOWN DEALERS TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MECHANICS PERFORMED THE DIAGNOSTIC TEST AND INFORMED THE CONTACT THAT THE BRAKE LINES COULD NOT BE REPAIRED. THE DEALERS PERFORMED A DIAGNOSTIC AND INFORMED THE CONTACT THAT THE BRAKE LINES COULD NOT BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 117,000.
Air Bags
Filed Feb 3, 202170,000 milesAZ
"SERVICE AIR BAG" LIGHT CAME ON IN 2021 AFTER PSS MAT BEING REPLACED IN 2011 RECALL #10355 RENDERING THE ENTIRE AIR BAG SYSTEM ( BOTH DRIVER AND PASSENGER) INACTIVE. VEHICLE CURRENTLY IN DEALERSHIP FOR REPAIR FOR THE SECOND TIME FOR THE SAME ISSUE. DEALERSHIP REPORTED BOTH AIRBAGS INOPERABLE WHILE "SERVICE AIR BAG" LIGHT IS ON CREATING A SAFETY ISSUE IF VEHICLE IS DRIVEN UNTIL REPAIRED.
SteeringCrash3 injured
Filed Feb 2, 2021130,000 milesCA
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING ENTERING THE FREEWAY AT 40 MPH, THE STEERING WHEEL SEIZED, THE CONTACT WAS UNABLE TO TURNED THE WHEEL, AS A RESULT, THE CONTACT CRASHED INTO THE FREEWAY ENTRANCE WALL RAMP. THE CONTACT, HIS WIFE AND DAUGHTER SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT MENTIONED, HIS DAUGHTER WAS A MEDICAL SURGEON AND TOOK CARE OF THEM. THE CONTACT MENTIONED THAT HE WAS NOT AWARE OF ANY WARNING LIGHTS ILLUMINATED BECAUSE THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SYMES CADILLAC, 3475 E COLORADO BLVD, PASADENA, CA 91107, AND WAS DIAGNOSED. THE CONTACT STATED THAT THE DEALER DID NOT DISCLOSE THE DIAGNOSTIC RESULT BUT HAD SEND THE DIAGNOSTIC RESULT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 130,000.
Air Bags
Filed Nov 7, 2020140,000 milesFL
THE SELLER LIED ABOUT EVERYTHING! THE FIRST QUESTION I ASKED WAS IF THE CAR WAS IN AN ACCIDENT. HE BRAGGED ABOUT BEING A MECHANIC, AND DOING ALL THE WORK ON THE CAR, SO EVERYTHING IN THE CAR IS IN, "TIP TOP SHAPE." HE REPLIED, "NO, NEVER!" HE DID NOT ALLOW US TO RIDE THE CAR ON THE INTERSTATE BEFORE THE PURCHASE, CLAIMING IT WAS ILLEGAL. 10 MINS AFTER LEAVING THE CAR LOT, THE CAR CUTS OFF AND IS UNABLE TO CRANK BACK UP. THE SELLER MEETS US AND CLAIMS IT THE BATTERY. A "NEW" BATTERY WAS PLACED IN THE VEHICLE, BUT THE PROBLEM PERSISTS. MY FIANC, WHO IS NOT A MECHANIC, TOLD HIM MORE THAN ONCE, THAT THE PROBLEM WAS NOT THE BATTERY, BUT THE ALTERNATOR. HE GOT THE CAR TO CRANK. AS WE ARE RIDING DOWN THE INTERSTATE, THE CAR CUTS OFF, AND WE ARE LEFT AIMLESSLY ROLLING AND ARE UNABLE TO CONTROL THE WHEEL. PLUS, THE ELECTRICITY IN THE CAR IS OFF SO WE CAN'T EVEN TURN ON OUR HAZARD LIGHTS TO CAUTION THE OTHER CARS ON THE ROAD. AFTER SPEAKING TO THE SELLER, ONCE AGAIN, HE TELLS US THERE IS NOTHING HE CAN DO ABOUT IT AND WILL NOT CANCEL THE DEAL. WE'VE ONLY HAD THE CAR FOR 4-5 HOURS. AFTER SPEAKING TO SEVERAL MECHANICS, THEY QUICKLY CONFIRM THAT THE ALTERNATOR IS THE PROBLEM AND ANYBODY THAT CLAIMS TO BE A MECHANIC CAN SEE THE PROBLEM IMMEDIATELY. THEY ALSO INFORM US THE CAR HAS BEEN WRECKED AND SHOULD HAVE NOT BEEN RESOLD FOR SAFETY MEASURES. DRIVING THIS VEHICLE ALMOST COST US OUR LIVES.
Air Bags
Filed Oct 21, 202050,000 milesFL
MY 2007 MODEL YEAR CADILLAC CTS VEHICLE HAD A CONDITION WHERE REPEATED FLEXING OF THE PASSENGER SENSING SYSTEM MAT IN THE FRONT PASSENGER SEAT HAS CAUSED THE MAT TO KINK, BEND, OR FOLD. THE FLEXING BROKE THE CONNECTIONS IN THE MAT. THE FRONT PASSENGER AIRBAG HAS BECOME DISABLED. THE PASSENGER AIRBAG STATUS INDICATOR ON THE REARVIEW MIRROR SHOWS THAT THE AIRBAG IS OFF, THE AIR BAG INDICTOR DOES ILLUMINATE, AND A SERVICE AIR BAG MESSAGE DOES APPEAR IN THE DRIVER INFORMATION CENTER AND HAS FOR YEARS! I HAVE REPEATEDLY ASK VILLAGE CADILLAC, SERVICE ADVISOR: DEBBIE HENRY TO HAVE THE SEAT FIXED. THE PROBLEM WITH SERVICE ADVISOR IS THAT SHE LOOKS AT YOUR RECALL RECORDS. YOUR RECORDS INDICATE THAT MY VIN DOES NOT HAVE ANY OUTSTANDING RECALLS, WHICH IS CORRECT. WHAT I HAVE IS A LETTER FROM CADILLAC P.O. BOX 909989 MILWAUKEE, WI 53209-9989, STATING THAT THIS MAT CAN BREAK AND IT HAS BROKEN. ALSO, THE PLASTIC HOUSING OF THE SEAT BELT BUCKLE IS BROKEN, WHICH HAS STARTED TO FRAY THE SEATBELT STRAP. THE VEHICLE WAS PARKED IN THE GARAGE.
Air Bags
Filed Oct 12, 2020146,000 milesCA
WHEN GETTING INTO THE PASSENGER SEAT AND SOMEONE WEIGHED ENOUGH TO ACTIVATE THE AIR BAG TO BE ON THE AIR BAG LIGHT WOULD FLICKER. THEN AFTER A WHILE THE AIR BAG LIGHT JUST STAYED ON AND HASN'T TURNED OFF EVEN WHEN KNOWONES SITTING THEIR. THIS STARTED HAPPENING ONLY WHEN SOMEONE WOULD ENTER THE CAR WHILE STATIONARY WITH THE VEHICLE ON. IT'S BEEN ABOUT 2 MONTHS SINCE THIS HAS STARTED.
Electronic Stability Control (esc)
Filed Aug 19, 2020234,000 milesOK
VEHICLE WAS STATIONARY IN OUR HOME GARAGE. IT WOULD NOT START, IT WOULD START WHEN JUMPED BUT DIED SHORTLY AFTER. WE HAD THE BATTERY TESTED, IT WAS BAD, WE REPLACED W A NEW BATTERY. CAR STARTED RIGHT UP, BUT WOULD NOT CUT POWER ONCE THE KEY WAS REMOVED FROM THE IGNITION. CAR DINGS AND DASH AND RADIO ARE ON AS IF KEYS ARE STILL IN THE IGNITION.
Electrical System
Filed Apr 22, 2020178,563 milesMO
MINE IS THE TIMING CHAIN SLIPS CAUSED FROM WRONG VALVE COVER GASKET AND THE LIFE ON THE OIL
Unknown or Other
Filed Mar 27, 2020CA
I WAS GIVING A RECALL PAPER IN THE MAIL , SO I TOOK MY CAR TO THE ADDRESS LISTED ON THE REFORM. THE DEALERSHIP DIDN'T DO THE RECALL. THE REASON THEY DECIDED NOT TO DO IT WAS BECAUSE I DIDN'T HAVE THE CORRECT KEYS AND WAS TOLD ' YOU CAR DOESN'T NEED IT, IT DOESN'T HAVE THAT PROBLEM UNLESS YOU HAVE THE ORIGINAL KEY'. I TRIED CONTACTING THE MANUFACTURER TO CONFIRM THIS CLAM BUT THEY LEFT ME ON HOLD. I HAVE THE IMPRESSION THEY DIDN'T WANT TO DO THE SERVICE FOR FREE.I JUST WANT TO KNOW WEATHER MY CAR IS SAFE TO DRIVE.
Air BagsCrash1 injured
Filed Jan 20, 2020112,000 milesGA
I WAS INVOLVED IN A CRASH THAT WHEN HIT THE VEHICLE TURNED OFF AND AIRBAGS DID NOT WORK. I WAS HIT TWICE ON DRIVER REAR AND PASSENGER REAR, SPUN OUT AND NO AIRBAGS DEPLOYED. I WAS CROSSING OVER A CITY ROAD FROM A STOP SIGN, WAS HIT AT 60 MPH. I WAS DOING 20 MPH GOING STRAIGHT ACROSS FROM THE STOP SIGN.
Service Brakes
Filed Oct 20, 2019233,160 milesOK
WHILE TURNING LEFT AT LOW SPEED THE BRAKES FAILED SO I CENTERED THE STEERING WHEEL AND THE CAR STOPPED.
Fuel/Propulsion System
Filed Sep 27, 2019CO
I SEEN THERE IS A RECALL BUT ON WEBSITE IT'S NOT SHOWING UP
Engine
Filed Sep 9, 201969,690 milesGA
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,690.
Air Bags
Filed Jul 26, 2019GA
MY CAR HAS MOMENTS WHERE I HAVE TO SLAM HARD ON THE. RAKES FOR IT TO STOP. I THOUGHT IT WAS MY BRAKES BUT I HAD THEM CHANGED AND IT STILL DOES IT AND FLASHES A SIGN THAT SAYS 'NO TRACTION CONTROL'. ALSO MY LEFT TURN SIGNAL DOES NOT WORK ON THE INSIDE AS IF THERE'S A MECHANICAL GLITCH. AND I HAVE A 'SERVICE AITBAG CODE' CONSTANTLY.
Air Bags
Filed May 20, 2019CA
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND INDICATED TO SERVICE THE AIR BAGS. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). SIMPSON BUICK GMC OF BUENA PARK (714-690-6200, LOCATED AT 6600 AUTO CENTER DR, BUENA PARK, CA 90621) WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: EQ11001 (AIR BAGS). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF
Electrical System
Filed May 16, 201995,223 milesOH
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE FUEL AND TEMPERATURE GAUGES MALFUNCTIONED AND THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS TAKEN TO CRESTMONT CADILLAC (26000 CHAGRIN BLVD, BEACHWOOD, OH 44122, (216) 831-5300) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM FOR THE VEHICLE WAS FAULTY AND NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT AN UNKNOWN RECALL REPAIR NEEDED TO BE PERFORMED FOR THE IGNITION AND KEY FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,223.
Service Brakes
Filed Apr 26, 2019110,000 milesAR
FRONT BRAKE LINES RUSTED CAUSING LOSS OF BRAKE FLUID.
Air Bags
Filed Mar 6, 201966,000 milesMA
IN AUGUST 2011, VEHICLE WAS TAKEN TO DEALER IN RESPONSE TO RECALL 10355 WITH APPROXIMATELY 31,600 MILES. PART 19124390 PASSENGER SIDE SEAT CUSHION/AIRBAG MODULE WAS REPLACED. IN FEBRUARY 2019, SERVICE AIRBAG LIGHT BECAME ILLUMINATED AND TAKEN TO DEALERSHIP FOR DIAGNOSIS. MILEAGE WAS APPROXIMATELY 66,000. THE DIAGNOSIS WAS TO REPLACE THE PASSENGER SIDE SEAT CUSHION/ AIR BAG MODULE, WHICH IS THE SAME ITEM REPLACED IN AUGUST 2011. EVEN THOUGH IT HAS BEEN 7/8 YEARS SINCE REPAIR, THE VEHICLE HAS BEEN DRIVEN LESS THAN 35,000. OF THOSE 35,0000, A FRONT PASSENGER WAS PROBABLY IN THE PASSENGER SEAT FOR ONLY 15,000 MILES. I BELIEVE THIS SECOND SENSOR PART IS DEFECTIVE AND SHOULD BE REPLACED AT CADILLAC'S EXPENSE. DOCUMENTATION INCLUDING INVOICES AND ESTIMATES AVAILABLE UPON REQUEST.
Air Bags
Filed Nov 5, 2018CA
TAKATA RECALL. WE HEARD FROM GM RECALL CENTER THAT OUR LOCAL GM DEALER, RALLY AUTO, DID THIS RECALL NOV 15, 2013. THE AIRBAG LIGHT IS ON AGAIN NOT EVEN 5 YEARS LATER. WE ARE SENIORS AND DO NOT DRIVE THIS CAR THAT FAR. WE TOOK IT IN TO RALLY AND THEY PUT IT ON A MACHINE AND CHARGED US $143 TO TELL US IT WOULD BE ALMOST $1000 TO FIX THE AIRBAG MODULE IN THE PASSENGER SEAT. IN RESEARCHING, IT SAYS THAT THE RECALLS NEVER EXPIRE IF THE MANUFACTURER AND PARTS AVAILABILITY ARE STILL THERE. WE ARE SENIORS ON LIMITED INCOME AND THIS IS EXHORBITANT FEES. THEY DID NOT CHECK UNDER THE SEAT TO SEE IF IT MIGHT BE A SIMPLE BREAKAGE OR BENDING OF WIRES I DON'T BELIEVE. CAN YOU HELP US GET THIS FIXED? IT SEEMS IT SHOULD NOT BE MESSED UP SO SOON. THANK YOU.
Engine
Filed Oct 26, 2018150,000 milesGA
THE CAR IS RUNNING LIKE IT IS STUCK IN SOME KIND OF SAFETY MODE. IT DOES NOT WANT TO ACCELERATE UNLESS IT STARTS ACCELERATING IN THIRD GEAR. IT DOES NOT COME OUT OF 3RD GEAR AT ALL. THE ENGINE LIGHT AND AIRBAG LIGHTS ARE LIT UP ON THE DASH. THERE IS A COUPLE OF RECALLS LISTED FOR THE SAME EXACT YEAR MAKE AND MODEL BUT IT SAYS THAT THIS VIN NUMBER IS NOT UNDER RECALL. I THINK THAT THIS VEHICLE NEEDS TO BE INSPECTED TO SEE IF IT ACTUALLY DOES NEED TO BE LISTED UNDER THOSE RECALLS. IT IS NOT JUST THIS ONE SPECIFIC VIN NUMBER HAVING THESE ISSUES EITHER. I HAVE TALKED TO QUITE A FEW CADILLAC OWNERS THAT ARE HAVING THE SAME PROBLEMS AND THEIR VEHICLES ARE NOT LISTED UNDER THOSE RECALLS EITHER. IF YOU TURN ON THE CAR YOU PUT IT INTO DRIVE THE CAR REMAINS STUCK IN 3RD GEAR AND WILL NOT SHIFT THROUGH THE GEARS PROPERLY.
Air Bags
Filed Oct 23, 2018CA
TAKATA RECALL. WE HAVE AN AIR BAG LIGHT ON THE PASSENGER SIDE. TOOK IN TO DEALER. SAYS THE CODE B092 NEEDS PASS. PRESENCE. QUOTED US ALMOST $1000 FOR REPAIR. NOTE THAT THIS RECALL WAS TAKEN IN AND DONE NOV 2013. WHY IS IT MESSING UP AGAIN? HOW LONG IS THE REPAIR SUPPOSED TO LAST? SHOULDN'T IT BE FIXED AT NO COST TO US?
Air Bags
Filed Oct 9, 201826,000 milesFL
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. AFTER STARTING THE ENGINE, THE "SERVICE AIR BAG" MESSAGE DISPLAYED AND REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER (AUTONATION CADILLAC, 2101 45TH ST, WEST PALM BEACH, FL) WERE NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 26,000.
Service Brakes
Filed Oct 1, 2018127,034 milesMA
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE APPROACHING A STOP SIGN, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE VEHICLE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN SEPTEMBER OF 2018 AND JUNE OF 2015. THE VEHICLE WAS TAKEN TO BAKER CADILLAC (495 MAIN ST, LEOMINSTER, MA 01453), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 127,034. *TT CONSUMER STATED INCIDENT HAPPENED 3 TIMES BETWEEN 2015-2018. UPDATED 11/29/18*JB
Engine
Filed Aug 11, 2018100,000 milesNH
MY CAR WAS RUNNING FINE. THEN MY ENGINE SOUNDED LIKE A LOUD TRUCK. NO WARNING CAME. THE CHECK ENGINE LITE NEVER WENT ON SO I STOP DRIVING IT TILL IT WENT TO THE DEALERSHIP BECAUSE I WAS GOING TO HAVE IT TOWED AND WHEN I STARTED UP THE CAR THE ENGINE BLEW. I BOUGHT THIS CAR WITH A LIFETIME LIMITED POWERTRAIN WARRANTY AND IT COVERS THE ENGINE. THE WARRANTY IS GOOD FOR LIFE AS LONG AS I OWN THE CAR AND KEEP UP ON ALL MAINTANCE AT A GM DEALERSHIP WHICH I DID FOR 8 YRS. THE WARRANTY COMPANY WILL NOT COVER THE COST OF THE REPAIR BECAUSE THE DEALERSHIP THAT I BOUGHT IT FROM CLOSED. I CALLED GM AND THEY WILL NOT DO ANYTHING BECAUSE THEY STATED I NEED TO GO TO THE WARRANTY COMPANY. NOTHING STATES IN MY WARRANTY IF THE DEALERSHIP CLOSES THAT MY WARRANTY IS INVALUED. THAT IS NOT RIGHT I FEEL THAT GM SHOULD PAY THE COST OF THIS ENGINE BECAUSE I BELIEVE MY CHECK ENGINE LITE WAS FAULTY.
Service Brakes
Filed Jun 19, 201856,000 milesGA
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. THE CONTACT MENTIONED THAT SHE USED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT KEPT DRIVING WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE WAS TAKEN TO DAVID'S AUTO SALES INC (1804 S PETERSON AVE, DOUGLAS, GA 31535, (912) 384-8570) AND WAS INFORMED THAT THE VEHICLE WAS INVOLVED IN A FLOOD AND HAD HOLES UNDERNEATH THE VEHICLE, WHICH CAUSED DETERIORATION. THE DEALER ALSO INFORMED THE CONTACT THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS PURCHASED "AS IS'. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.
Power Train
Filed Apr 21, 2018110,000 milesGA
YES I BEEN HAVING PROBLEM WITH TRANSMISSION AT FIRST BROUGHT CAR COUPLE MONTHS LATER THE CAR WOULD NOT BACK UP SO GOT THAT GRANNY REBUILT AND THEN FOUR AND HALF YEARS LATER HAVE PROBLEM WITH TYRANNY AGAIN BUT NOW AS YOU PUT FOOT ON PEDAL THE CAR GO FOR ONLY BOUT 5 OR 10 MINUTE THEN IT WOULD SLOW DOWN THEN WOULD JUST STOP WHEN PUT FOOT ON PEDAL. WIPER WOULD NOT TURN OFF ON IT OWN ONLY WHEN YOU TAKE FUSE OUT THE RADIO STOP WORKING N THE BRIGHT LIGHT WOULD TURN ON BY ITS SELF EVERY TIME YOU PUT ON TURN SIGN ON AT NIGHT.
Unknown or Other
Filed Apr 21, 2018220,000 milesGA
THIS YEAR GOT MY ALL CHANGE SAID I HAD OIL N WATER PUMP LEAK CAR HAVE BOUT 220000 MILES ON IT
Air Bags
Filed Mar 31, 2018119,230 milesNV
WAS DRIVING AND SERVICE BRAKE ASSIST MESSAGE CAME ON TWO DAYS AGO ALONG WITH THE ABS T/C LIGHT ON THE DASH. I HAD NO IDEA WHAT IT MEANT SO I'VE KEPT DRIVING. ABOUT AN HOUR AGO I WAS GETTING READY TO PARK INTO MY GARAGE AND THE BRAKES WOULD NOT WORK AND I ALMOST CRASHED INTO A PARKED CAR. AGAIN THE SERVICE BRAKE ASSIST LIGHT CAME ON. I'M 7 MONTHS PREGNANT AND THIS IS MY ONLY TRANSPORTATION. I'M NOT LOOKING TO GET INTO AN ACCIDENT DUE TO MY BRAKES FAILING. MY SERVICE AIR BAGS MESSAGE ALSO COMES UP AND EVEN WITH A PASSENGER IN THE CAR IT DOESN'T STATE THAT THE PASSENGER AIR BAG IS ON. I AM PRETTY SURE BOTH OF THESE ISSUES WERE PART OF A RECALL BUT I HADN'T OWNED THE CAR DURING THAT TIME. AS OF NOW THIS CAR IS A FATAL ACCIDENT WAITING TO HAPPEN AND I'M UNSURE AS TO WHY THERE ISN'T STILL AN OPEN RECALL TO ADDRESS THIS BRAKE FAILURE ISSUE.
Service BrakesCrash
Filed Mar 18, 2018219,960 milesTX
I WAS DRIVING AND WENT TO STOP AT PARKING SPACE AND THE BRAKES FAILED AND I HIT THE WALL IN THE PARKING SPACE.
Engine
Filed Jun 17, 2017105,456 milesVA
THE VEHICLES TIMING CHAIN IS STARTING TO GO I WAS INFORMED THAT THERE WAS A BULLETIN PUT OUT BASICALLY A EXTENDED WARRANTY FOR 10 YEARS I WAS STATIONED IN GERMANY FOR 2 YEARS AND THE PROBLEM STARTED THREE MONTHS BEFORE I WAS SUPPOSED TO LEAVE I CALLED GM IN THEY TELL ME THE WARRANTY HAS ENDED IM WITHIN THE TIME PERIOD UNDER TEN YEARS AND WELL UNDER THE MILEAGE BUT THEY SAY IT ENDED APRIL OF 2017 AND IT IS NOW JUNE OF 2017 WHY HASN'T THIS BEEN MADE A RECALL INSTEAD OF A EXTENDED WARRANTY I WAS PROUD TO OWN IN HAVE A CADILLAC THE GERMAN PEOPLE LOVED IT BUT IM GOING TO SWITCH OUT OF THIS TO A GERMAN BRAND ITS SAD THAT GM IS NOT EVEN STANDING BEHIND THERE PRODUCT WITH ALL OF THESE PROBLEMS I GOGGLED CADILLAC AND ALL I SEE IS THIS TIMING CHAIN PROBLEM
Service Brakes
Filed Jun 15, 201795,000 milesME
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE BRAKES, WHICH SOLELY ADDRESSED THE CADILLAC CTS-V MODELS. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT THERE WAS THE PRESENCE OF A LEAK IN THE REAR OF THE VEHICLE. WITHOUT WARNING, THE BRAKE LINES FRACTURED. THE VEHICLE WAS INSPECTED AND THE INDEPENDENT MECHANIC FOUND PREMATURE RUST, CORROSION, AND A FRACTURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS CURRENTLY UNABLE TO BE DRIVEN DUE TO THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Service Brakes
Filed Jun 15, 2017120,000 milesTX
DISPLAY "SERVICE BRAKE ASSIST" TRACTION CONTROL & BRAKE LIGHT WARNING ON DASH....LOW SPEED BRAKE PEDAL VIBRATES AND LESSENS STOPPING ABILITY (ANTI LOCK ACTIVATES) CAUSES VEHICLE INABILITY TO STOP AT LOW SPEEDS......MANY BLOGS STATING SAME CONDITION WITH REPLACEMENT OF ALL BRAKE FUNCTION PARTS WITH NO CURE....HAS OCCURED ON AND OFF FOR LAST YEAR
Fuel/Propulsion System
Filed May 5, 2017140,000 milesMA
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT HEARD A TICKING NOISE COMING FROM THE ENGINE. UPON INSPECTION, THE CONTACT NOTICED FUEL LEAKING FROM THE OIL PAN GASKET. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE OIL PAN GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Engine
Filed Apr 24, 2017143,000 milesNY
TIMING CHAIN STRETCHED OR PREMATURE WEAR.
Steering
Filed Feb 17, 2017TX
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE THE VEHICLE WAS PARKED AND THE KEY WAS INSERTED IN THE IGNITION, THE VEHICLE FAILED TO START. AS A RESULT, THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
Air Bags
Filed Feb 5, 201711,000 milesOH
TAKATA INFLATORS. I HAVE A LOUD CRACKING NOISE IN SEVERAL PLACES BEHIND THE DASH. SOMETIMES IT HAPPENS WHEN THE CAR IS STILL BUT MOSTLY WHILE DRIVING ON INTERSTATES. THE LOUDEST CRACKING NOISE IS IN THE CENTER OF THE DASH. WITH THE TAKATA AIRBAG RECALL I AM AFRAID THAT THIS COULD BE PART OF THAT. THE CAR ONLY HAS 11,000MILES ON IT BUT THE CRACKING HAS OCCURRED SINCE THE CAR WAS NEW.
Complaints 1-50 of 217, newest first, reproduced as filed.
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 9, 2014. Source: NHTSA Office of Defects Investigation.