Page 5 of 5 · complaints 201–217 of 217

2007 Cadillac CTS complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Service Brakes, Hydraulic
Filed Mar 28, 2008FL

2007 CADILLAC CTS WITH SEVERAL BRAKE PROBLEMS. CONSUMER STATES HE HAS EXPERIENCED PARTIAL BRAKE FAILURE THREE TIMES. HE STATES THAT MECHANIC STATED THEY COULDN'T FIND A PROBLEM. BRAKE PROBLEMS CONTINUE. *KB ONE OF THE THREE TIMES, THE DRIVER INFORMATION CENTER FLASHED AND STATED THERE WAS A BRAKE PROBLEM. WHEN THE CONSUMER APPLIED THE BRAKE, THE STOPPING DISTANCE WAS MUCH GREATER THAN NORMAL. *JB

Power Train › Axle Assembly
Filed Mar 25, 2008MS

CAN NOT GET LOCAL DEALERSHIP TO PERFORM RECALL WORK ON VEHICLE. I HAVE ALSO CONTACTED GM AND THEY MERELY REITERATED WHAT THE DEALER SAYS. "NO SEALS". THEY ARE SAYING REAR SEALS FOR 2007 CADILLAC CTS ARE ON BACK ORDER AND THEY DO NOT KNOW WHEN THEY WILL GET MORE. MEANWHILE VEHICLE SOUNDS LIKE YOU ARE RUNNING OVER SOMEONE WHEN YOU PUT IT IN REVERSE AND PROCEED TO BACK UP. MEANWHILE I AM DRIVING AN UNSAFE VEHICLE. I AM AFRAID TO DRIVE MY VEHICLE. *TR

Power Train › Driveline › Differential Unit
Filed Mar 24, 2008TX

THIS COMPLAINT IS TO ENSURE THAT ALL OF THE FOLLOWING CADILLAC MODES HAVE BEEN REMOVED, RECALLED, REPAIRED FROM THE NEW/USED AUTOMOTIVE DEALERSHIPS, AUTO AUCTIONS, ETC. 2007 CADILLAC CTS, STS, SRX. *TR

Structure
Filed Mar 13, 20087,000 milesAZ

THE DISPLAY ON THE RADIO WILL ONLY SHOW ONE WORD OF THE ARTIST OR SONG. THE DEALERSHIP SAID THAT THIS WAS A FLAW OF THE 2007 CTS RADIO AND THERE WAS NOTHING THAT COULD BE DONE. I CONTACTED CADILLAC AND THE RESTATED WHAT THE DEALERSHIP SAID AND BASED HER CONCLUSION ON THE DEALERSHIPS TESTING ON ONE OTHER 07 CTS. THIS IS DISAPPOINTING SINCE I PAID AN EXTRA $1,500.00 FOR THE BOSE SYSTEM. *TR

WheelsCrash
Filed Feb 22, 200817,000 milesMI

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE WHEELS LOCKED CAUSING THE VEHICLE TO SPIN COMPLETELY AROUND AND STRIKE A CURB ON THE REAR DRIVER SIDE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE REAR DRIVER SIDE WHEEL WAS BENT INWARDS. THEY FURTHER STATED THAT THE SUSPENSION SYSTEM AND WHEELS NEEDED TO BE REPLACED AT THE COST OF $3,000. TWO DAYS LATER, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V589000 (SUSPENSION:REAR:AXLE:SPINDLE). THE DEALER STATED THAT THEY WOULD REPAIR THE VEHICLE ACCORDING TO THE REMEDY IN THE NOTICE, BUT WOULD NOT ASSUME LIABILITY FOR ANY OTHER RELATED DAMAGES. THE MANUFACTURER HAS NOT PROVIDED ANY ASSISTANCE. SINCE THE FAILURE, THE DEALER HAS TAKEN POSSESSION OF THE VEHICLE. THE CONTACT HAS PICTURES. THE FAILURE AND CURRENT MILEAGES WERE 17,000.

Engine and Engine CoolingFire
Filed Jan 18, 2008NJ

WHILE VEHICLE WAS UNDER POWER SMOKE THEN FIRE WAS OBSERVED COMING FROM THE ENGINE COMPARTMENT. VEHICLE WAS PULLED TO THE ROADSIDE. FIRE INTENSIFIED BURNING A HOLE THROUGH THE HOOD ABOVE THE MASTER CYLINDER. *TR

Visibility
Filed Jan 8, 2008269 milesTX

WIND NOISE AROUND WINDSHIELD. COMPLAINT TO DEALERSHIP 3 DAYS AFTER PURCHASE 8/14/07. NOW 1/8/08 DEALERSHIP SAYS CANNOT BE FIXED. UNBEARABLE WIND NOISE THAT IS VERY DISTRACTING TO DRIVER AND PASSENGERS. MUSIC MUST BE TURNED UP SO LOUD TO COVER UP THE SOUND OF WINDOWS CRACKED. THE HIGHER MPH, THE LOUDER THE SOUND. THIS IS VERY DANGEROUS AND FRUSTRATING FOR THE DRIVER! *TR

Power Train › Driveline › Differential Unit
Filed Jan 8, 2008NC

CADILLAC CTS 2007 REAR DIFFERENTIAL BROKE WAS DRIVING ON THE HIGH WAY AND SUDDENLY LOST CONTROL OF THE CAR. THE BACK WHEELS LOCKED COMPLETELY. NO APPARENT TRIGGER. PUT ON BRAKES (I WAS SCARED I WAS CLOSE TO THE EDGE OF THE OVERPASS), SHUT OFF THE CAR AND THE SMOKE DISSIPATED. NO WARNING AT ALL; NO OTHER DAMAGE BUT QUITE TERRIFYING. CADILLAC WAS EXTREMELY RESPONSIVE AND HAS REPLACED THE REAR DIFFERENTIAL. *TR

Seat Belts
Filed Dec 28, 2007NJ

FRONT PASSENGER SEAT BELT. *TR

Power Train › Driveline › Differential Unit
Filed Nov 30, 200715,300 milesVA

DRIVING APPROXIMATELY 65 MPH ON I64 IN VIRGINIA WHEN GEARS LOCKED UP AND LOST ALL ACCELERATION. PULLED OFF TO THE SIDE AND COULD SMELL A BURNING SENSATION, CAR THEN WOULD NOT MOVE. BACK WHEELS LOCKED UP AND WHEN CAR ATTEMPTED TO BE MOVED FOR A TOW, ENTIRE BACK END RATTLED AND GRINDED. TOOK VEHICLE TO THE DEALER AS IT IS STILL UNDER WARRANTY AND HAS ONLY 15K MILES, DEALER REPORTED THAT IT WAS AN "EXPLODED REAR DIFFERENTIAL." ALL PARTS WERE REPLACED BY DEALER, WHO REMARKED THEY HAD REPLACED MANY REAR DIFFERENTIALS IN THE PAST YET HAS NEVER SEEN ONE EXPLODE LIKE THAT BEFORE. LUCKILY, DRIVER REMAINED IN CONTROL OF CAR AND PULLED OVER AT THE VERY INSTANT THERE WAS A PROBLEM OTHERWISE THIS COULD HAVE RESULTED IN A CATASTROPHIC LOSS WHILE TRAVELING AT A HIGH SPEED ON THE INTERSTATE. *TR

Power Train › Driveline › Differential Unit
Filed Nov 25, 20076,315 milesMO

CADILLAC 2007 CTS - PURCHASED JULY 14 2007, 14 MILES ON CAR - MIDDLE AUG 07 1,500 MILES BAD EVAPORATOR COIL REPLACED- END OF OCT 07 LEAK IN BACK RIGHT SEAL BOOT - REPAIRED BY DEALER - NOVEMBER 23RD COMPLETE DIFFERENTIAL FAILURE AT 15 MILES PER HOUR - WE WERE ON VACATION IN BRANSON MISSOURI, 4 HOURS FROM HOME - CAR TOWED TO SPRINGFIELD, MISSOURI TO THOMPSON'S CADILLAC - THOMPSON CADILLAC GAVE US A RENTAL CAR TO DRIVE HOME. CAR IS CURRENTLY IN SPRINGFIELD, WE WILL NEED TO DRIVE BACK AT THE END OF THIS WEEK TO GET OUR CAR. *TR

Exterior Lighting › Tail Lights
Filed Nov 4, 2007MD

NOT ON MY VEHICLE, BUT NOTICE ON OTHER VEHICLES, PARTICULARLY NEWER MODEL CADILLAC'S, THAT THE LED TAILLIGHTS RESULT IN A STROBING AFTER-EFFECT IMAGE WHEN I AM DRIVING OR RIDING IN A CAR AND ONE OF THESE TYPES OF TAILLIGHTS COMES INTO MY FIELD OF VISION. IT IS VERY UNCOMFORTABLE AS WELL AS DISTRACTING AS IT BRIEFLY (2-3 SECONDS) INTERFERES WITH MY VISION. I AM AWARE OF THIS HAPPENING TO OTHER PEOPLE AS WELL (BOTH FAMILY MEMBERS AS WELL AS OTHER COMPLAINTS FOUND ONLINE). THIS DOES NOT OCCUR FOR ME WITH "REGULAR" INCANDESCENT OR HALOGEN TYPE BULBS. I DO NOT HAVE ANY EYE CONDITIONS OR VISUAL PROBLEMS OTHER THAN WEARING REGULAR EYEGLASSES. *JB

Engine and Engine Cooling
Filed Sep 20, 20072,000 milesFL

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 40 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE FAILURE OCCURRED ON FIVE SEPARATE OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. AS OF SEPTEMBER 20, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 2,000 AND CURRENT MILEAGE WAS 11,998.

Electrical SystemCrash1 injured
Filed Aug 9, 2007OH

AFTER STARTING UP MY CAR (A 2007 CADILLAC CTS) AND ATTEMPTING TO GO IN REVERSE, IT STALLED IN MY DRIVEWAY AND BEGAN TO ROLL DOWN THE HILL. I TRIED TO BRAKE AND TO STEER THE CAR, BUT IT WOULD NOT RESPOND. I ALSO NOTICED THAT MY TRACTION ENGAGED LIGHT WAS ON. I ENDED UP SLIDING INTO THE RETAINING WALL AND CONTINUED DOWN THE HILL UNTIL I CRASHED INTO THE BRICK PILLAR OF MY GARAGE. MY AIRBAGS DID NOT DEPLOY AND ONSTAR DID NOT RESPOND TO THE CRASH. I SUSTAINED INJURIES ENDED UP IN THE ER. THE LOCAL GM DEALER COULD NOT FIND ANYTHING WRONG WITH MY CAR AND SAID THAT MY AIRBAGS DID NOT DEPLOY DUE TO THE "ANGLE" OF THE HIT. MY CAR HAD NEARLY $8000 WORTH OF DAMAGE SO THIS WAS NOT A LITTLE "FENDER BENDER". WHEN I WAS AT THE DEALERSHIP TALKING TO THE SERVICE DEPARTMENT MANAGER, HE TOLD ME THAT THERE WAS ANOTHER CUSTOMER WHO WAS FILING A COMPLAINT AGAINST GM BECAUSE THEY HAD A SIMILAR PROBLEM. THEY HAD AN ACCIDENT IN THEIR CADILLAC AND SUSTAINED MUCH MORE DAMAGE THAN I DID, BUT THEIR AIRBAGS FAILED TO DEPLOY ALSO. I TOOK DELIVERY OF THE CAR AT 463 MILES AND MY INCIDENT TOOK PLACE AROUND 503 MILES OR SO. I HAD THIS CAR LESS THAN 30 HOURS WHEN THIS HAPPENED. I STILL CONTEND THAT THE CAR STALLED AND CAUSED THIS ACCIDENT, BUT GM SAID THAT THERE WERE NO CODES FOUND WHEN THEY RAN THE DIAGNOSTIC. I BOUGHT THIS CAR DUE TO THE ONSTAR, AND EVEN THOUGH THEIR WEBSITE SAYS THAT IT CAN DETECT A COLLISION WITHOUT THE AIRBAGS DEPLOYING, IT DID NOT WORK IN MY CASE. *JB

Power Train › Driveline › Differential Unit
Filed Jun 12, 2007NY

I OWN A 2007 CADILLAC CTS-V.SINCE PURCHASED THE VEHICLE HAS BEEN LEAKING DIFFERENTIAL FLUID FROM NUMEROUS POINTS OF REAR END ASSEMBLY.I HAVE TAKEN THE VEHICLE TO SERVICE 5 TIMES AND FIVE TIMES THE PROBLEM WAS NOT CORRECTED.THE DIFFERENTIAL ASSEMBLY ON THESES TYPES OF CADILLACS ARE VERY WEAK AND NOT ABLE TO WITHSTAND THE POWER OF THE VEHICLE. I THINK THIS IS DEFFINETLY A SAFETY CONCERN AND HAVE DONE MUCH RESEARCH AND FOUND NUMEROUS COMPLAINTS FROM OTHER CTS-V OWNERS WHO HAVE HAD COMPLETE DIFFERNTIAL FAILURE WHERE THE UNIT HAS BLOWN UP INTO SEVERAL PEICES WHICH MAY CAUSE LOSS OF CONTROL OF VEHICLE.I THINK SOMETHING SHOULD BE DONE TO CORRECT THIS PROBLEM FROM THE MANUFACTURER.IN MY CASE THEY CHANGED NUMEROUS SEALS AND GASKETS BUT AFTER DRIVING VEHICLE HOME THE LEAKS ALWAYS REOCCUR FROM THE UNIT FLEXING BECAUSE ITS WEAK

Air Bags › FrontalCrash1 injured
Filed Jun 4, 2007159 milesIL

TL*THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 10 MPH AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR AND ADVISED HER TO SUBMIT A COMPLAINT. AN INJURY RESULTED FROM THE CRASH. POLICE AND AMBULANCE REPORTS ARE AVAILABLE. THE CURRENT MILEAGE IS 159 AND FAILURE MILEAGE WAS 159. UPDATED 02-01-08. *KB THE CONSUMER STATED GM INFORMED HIM THE AIR BAGS DID NOT DEPLOY DUE TO LOW SPEED. THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE TUNE OF $16,000. UPDATED 02/01/08 *TR

Electrical System
Filed Nov 8, 20062,642 milesNJ

DT*: THE CONTACT STATED WHEN STARTING THE VEHICLE, A CLICKING NOISE WAS HEARD IN THE STEERING COLUMN. THE VEHICLE WAS DRIVEN TO THE DEALER ON SEVERAL OCCASIONS WHERE THE SOLENOID WAS REPLACED THREE TIMES AND THE THIRD BRAKE LIGHT SYSTEM WAS REPLACED, HOWEVER THE PROBLEM PERSISTED. UPDATED 12/26/2006 - THE CONSUMER SUDDENLY BEGAN TO HEAR STATIC IN THE RADIO. THE VEHICLE WAS TAKEN TO THE DEALER AND THE RADIO RECEIVER WAS REPLACED. THE RADIO CONTINUED TO HAVE STATIC. THE NEXT TIME THE ANTENNA MODULE WAS REPLACED. NOW WHEN THE CONSUMER APPLIED THE BRAKE SHE HEARD A CLICKING NOISE IN THE RADIO. THE DEALER REPLACED THE SHIFTER AND A SOLENOID INSIDE THE SHIFTER. THE STATIC CONTINUED AND SO DID THE CLICKING NOISE. THE VEHICLE WAS TAKEN BACK TOTHE DEALER SEVERAL TIMES BUUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE PROBLEMS. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Cadillac CTS → · Every CTS year → · How the figures are calculated →