General Motors LLC: Electrical System › Ignition
General Motors LLC reported this defect to federal regulators on Jul 2, 2014 and put the number of vehicles at risk at 554,328. The repair is free for as long as the recall stands.
The defect
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
The risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
The remedy
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
15 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Cadillac CTS | 146 | 6 | 0 | 4 |
| 2013 Cadillac CTS | 73 | 2 | 0 | 10 |
| 2012 Cadillac CTS | 65 | 2 | 0 | 6 |
| 2011 Cadillac CTS | 101 | 2 | 3 | 11 |
| 2010 Cadillac CTS | 67 | 3 | 1 | 2 |
| 2009 Cadillac CTS | 167 | 5 | 0 | 10 |
| 2008 Cadillac CTS | 175 | 2 | 3 | 12 |
| 2007 Cadillac CTS | 217 | 6 | 6 | 26 |
| 2006 Cadillac CTS | 269 | 6 | 2 | 23 |
| 2006 Cadillac SRX | 68 | 3 | 2 | 3 |
| 2005 Cadillac CTS | 277 | 6 | 4 | 25 |
| 2005 Cadillac SRX | 122 | 3 | 4 | 10 |
| 2004 Cadillac CTS | 224 | 6 | 1 | 25 |
| 2004 Cadillac SRX | 216 | 7 | 2 | 16 |
| 2003 Cadillac CTS | 313 | 4 | 12 | 29 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V394000.
Full record for the 2014 Cadillac CTS → · Recalls carrying a do-not-drive advisory → · Where this data comes from →