2009 Cadillac CTS

Defect. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Risk. If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.

Remedy. GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.

Defect. GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.

Risk. THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Defect. GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."

Risk. IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.

Remedy. DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.

Defect. GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.

Risk. IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.

Remedy. DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.

Defect. GM IS RECALLING 12,662 MY 2009 CADILLAC CTS VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' UNDER CERTAIN CONDITIONS, A SOFTWARE CONDITION WITHIN THE PASSENGER SENSING SYSTEM MAY DISABLE THE FRONT PASSENGER AIR BAG WHEN IT SHOULD BE ENABLED OR ENABLE IT WHEN IT SHOULD BE DISABLED.

Risk. IN A VEHICLE CRASH, IF THE FRONT PASSENGER AIR BAG DOES NOT OPERATE AS DESIGNED, INCREASED PERSONAL INJURY COULD OCCUR.

Remedy. DEALERS WILL REPROGRAM THE PASSENGER SENSING SYSTEM MODULE FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 18, 2008. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .

To whom it may concern, My name is [XXX] . I am writing this correspondence with regard to a purchase of a 2009 Cadillac CTS . I purchased the vehicle for my mother in Missouri December 2022. I reside in California and had the vehicle shipped to California when my mother relocated to California. The vehicle had not been driven frequently. In September of 2024, my mother was driving on the freeway when she heard what sounded like metal hitting the underside of the car. My mother stopped twice on the freeway and contacted me to inform of the sound. I asked my mom if she was close to our residence, and she stated that she was close. I advised that she attempt to drive slowly home. My mom made her way to the residence, pulled into the driveway, and the vehicle accelerated with no prompting on the gas through my residence. I contacted General Motors to inform of the concern. GM sent out a representative who has determined the accident was intentional citing my mother hit the gas pedal. This incident has caused medical concerns with my mother. She has had to seek medical care on an ongoing basis (with her legs swelling, constant headaches, back concerns, and etc.). I am writing because I was not made aware by GM there had been a recall, and other individuals were experiencing the same concerns with this particular vehicle. GM claimed the issue with the recall of this vehicle had been rectified, but failed to give a date of the repair. I am writing this with concerns to prevent othe

The contact owns a 2009 Cadillac CTS. The contact stated that while driving at various speeds, the vehicle was swaying to the left or the far right without the contact moving the steering wheel. The contact stated that while driving at slower speeds, the vehicle was easier to control. The contact stated the traction control, TPMS, service brake assist, air bags, and service stabili-trak warning lights were illuminated. The vehicle had not been taken to the dealer. The contact became aware of NHTSA Campaign Number: 11V089000 (Suspension) and called the NHTSA Hotline to see if the VIN was included. The contact was informed that the VIN was not included. The vehicle was not taken to the dealer to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 150,000.

Gas leaking from above gas tank took car in for service 5/6/24. they could not duplicate issue on 5/24 engine light comes on. On 5/26/24 code indicated fuel pump issue. Several months before all of this, I would notice a strong gas smell after driving

Severe and sudden malfunction of the ABS/Stabilitrak system at 45MPH causing loss of directional control of the vehicle. Failure caused by disintegration/cracking of ABS/HUB RELUCTOR RINGS, feeding incorrect wheel speeds to stability system. This failure caused a total loss of power, vehicle veering right despite full left steering input, ABS activation continuously (increasing stopping distance). Vehicle exited road due to loss of control.

The all wheel drive link is not working. This causes the stabilitrac and abs to go out leaving only rear wheel drive. With very little weight in the rear of the car, it is very difficult to drive in snow or rain conditions as the car slides very easily. This is the 2nd time it's happened.

The fuel pump is leaking gas on top of the fuel tank. I just bought the car and didn’t know about the consistent problem with second generation CTS. The problem is stated to ba a plastic elbow attached to the fuel pump that ruptures.There is a fuel smell inside while I’m driving and around the car when the car is motionless. This a fire and explosion hazmats that is common to this model year. I can see some fuel on the side of the fuel tank. From reading , I can see that GM has recalled other vehicles for the same problem. I believe that the first generation CTS was recalled and the second generation was not included. Replacing the fuel pump is a very expensive a labor intensive process and I would like to have 2009 CTS included in the recall.

The car constantly makes a noise. Even when it's parked you can still smell gas. It jerks all the time. Been having problem with it since day one I got it.

The contact owns a 2009 Cadillac CTS. The contact stated that while at a traffic light, the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. Additionally, the contact stated that the vehicle made an abnormal sound. The vehicle was taken to an independent mechanic who informed the contact about Technical Service Bulletin:10-07-30-005a (Transmission output shaft and transfer case input shearing). The manufacturer was not made aware of the failure. The failure mileage was unknown.

May car just stopped working come to find out water was leaking from my sunroof which I always keep my closed. Found out water in leaking from sunroof to my mom board now mechanic is saying to take to dealership I no its gonna be a lot of money to fix electric issue smh.

My airbag sensor on my passenger seat does not work. It cannot detect the passenger and therefore would not go off if there was an accident. I tried purchasing the item from GM by going to my local service location and was told the part is not made anymore and I cannot buy it. There is none made for my car online. I need a module to detect if a passenger is present not only for safety but to pass inspection in NJ. They offered no solution and simply told me after ten years they don’t have to make parts for a car. My problem with that is this car body style and parts is for years 2009-2014 so they should still make it for the 2014 and I could use that. During my research I have come across approximately 30 other ctsv owners that have the same issue and it’s not just a part that can be replaced with an aftermarket one because there is none being made that fit these seats. GM has an issue with lots of their cars including the ctsv generation before mine and there is recalls for that one too. How can a company sell a 500hp car to someone and not make the parts for the car anymore which could result in a serious injury or death? I cannot inspect my car and could be ticketed in my state for not having an inspection. An airbag sensor not working or not detecting a passenger is a major concern and they will not address this issue. There’s forums dedicated to this issue. I even said it’s fine I would buy it if it’s not recalled and they simply said we don’t or won’t make them anymore.

My 2009 has 112,000 miles on it. Over a period of time we started to smell gasoline . Thought it may be simply from putting gas in the car. The smell got stronger. Fortunately we had to have a tire replaced. The tire service owner advised we had a major gas leak and advised us not to drive it far. End result was we had a fuel feed pipe that was leaking. Please know we had been driving our 4 year old nephew and 1 year old niece in the car. Final bill was over $2300. Leaking gas !! How can that not warrant a safety recall? Searching the web for information about others having the same problem I discovered others did. Please go to Cadillac Forums for starters. Please review and advise. More safety issues for the CTS involved a seat belt that was worn down and a passenger front door that would not open from either the inside or outside. Cell [XXX] Email [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2009 Cadillac CTS. The contact stated that after refueling, the vehicle was not able to start immediately. The accelerator pedal was pumped to start the vehicle. Additionally, there was an abnormal sound coming from the rear of the vehicle. The contact related the failure to a faulty purge solenoid; however, the vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and suggested filing a complaint with NHTSA. The failure mileage was approximately 95,000.

My 2009 CTS has 67k miles; however, on 02/24/2022 it was serviced at Les Stanford Cadillac for "Timing Chain Failure" which cost me $3,371,27. GM published service bulletin #11340C: Special Coverage Adjustment-Timing Chain Wear on 11/5/2012 that was sent to the dealerships explaining that the timing chain could wear prematurely but the document was not shared with the car owners. The make and models listed on the document includes: 2007 GMC Acadia and Saturn Outlook, 2007-2009 Cadillac CTS, SRX, and STS, 2009 Buick Enclave, Chevrolet Traverse, GMC Acadia and Saturn. The special coverage adjustment covers the condition described for a period of 10 years or 120,000 miles, whichever comes first. I sent a letter to the Cadillac Customer Service Complaint Department asking GM to pay for half of the repair bill ($1,685) but was denied stating that the special coverage had expired and that my vin number was not included in the special coverage adjustment document. At that time, I told the reviewing agent that according to my written document all service maintenance has been completed timely by the same dealership, my average car mileage is 5,600 per year so retirees will surpass the 10 years before the 120,000 miles, and GM did not capture all VIN#'s since my car has such low mileage. Therefore, the time period should be waived, and all vehicles indicated on the 11340C document should be considered for reimbursement due to GM's knowledge of the premature timing chain failure even if

JUST LIKE MANY OTHER GM'S THE STEERING WHEEL WILL STICK WHILE DRIVING AND RELEASE IN ONE DIRECTION OF THE OTHER. IT HAS CAUSED US ALMOST TO HAVE A HEAD ON COLLISION. I HAVE TAKEN TO DEALERSHIP 2 AND THEY HAVE NO REMEDY FOR THIS ISSUE. THEY SAID THEY COULD CHANGE THE STEERING COLUMN BUT CAN'T GUARANTEE IT WILL FIX THE ISSUE. THEY HAVE TEST DRIVE AND HAVE DUPLICATED THE SAME LOCKING AND STICKING WHILE DRIVING. I'M AFRAID TO DRIVE THIS CAR AND THE GM DEALER HAS NO DIAGNOSIS TO SOLVE THIS ISSUE. THE STEERING WHEEL WILL LOCK AND VIOLENTLY TAKE A SHARP TURN WHEN IT UNLOCKS.

REPLACED TIMING CHAINS AT CERTIFIED DEALER, INCLUDING WATER PUMP. PARTS AND LABOR ABOUT $4,400.00. VEHICLE IS FINE IS THERE ANY REIMBURSABLE COST ON THIS FROM CADILLAC, VEHICLE MILEAGE IS 140,104??

THE TRANSMISSION FAILED WHILE THE VEHICLE WAS STATIONARY AT A STOP SIGN ON A STREET ROAD IN BLACKSBURG, VIRGINIA THE CONSUMER STATED A FEW MONTHS AFTER PURCHASING THE VEHICLE, THE TRANSMISSION LOCKED UP AT 59,000 MILES. *JS

SECOND TIME TIMING CHAIN FAILED CADILLAC SAYS 2007-2009 CADILLAC TIMING CHAINS HAVE A RECALL 11340C EXCEPT MY VIN # CAR IS NOT INCLUDED IN THE RECALLS I HAD TO PAY FOR BOTH REPAIR $1600 AND $2900 CADILLAC SHOULD REIMBURSE ME. *TR

I JUST GOT A OIL CHANGE, A WEEK LATER THE ENGINE LIGHT CAME ON, SO I THOUGHT IT NEEDS A TUNE UP SO I TOOK IT TO GET ONE AND THEY SAID IT DOES NOT NEED A TUNE UP, THEY HAVE A CODE( P0008) THEY SAID IS THE ENGINE POSITION SYSTEM PERFORMANCE, SOMETHING ABOUT A BELT THAT'S LOSE N IT NEEDS TO BE FIX SOON OR IT CAN BE DANGEROUS IF I DON'T FIX IT SO I LOOK AROUND AND SAW A RECALL ON THAT CODE, SO I WAS READING ABOUT IT, PEOPLE BEING HAVING THE SAME PROBLEMS BUT THEY ALL SAID THAT THE DEALER REFUSE TO FIX. HOW IS THAT POSSIBLE IF IS A RECALL. *TR

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR HAD BEEN ILLUMINATED FOR APPROXIMATELY TWO MONTHS. THE VEHICLE WAS TAKEN TO HERITAGE CADILLAC (303 ROOSEVELT RD, LOMBARD, IL 60148,) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5682593376. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHILE MAKING A LEFT TURN, THE CONTACT NOTICED THAT THE DRIVER'S SIDE TURN SIGNAL FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CMA'S COLONIAL AUTO CENTER (LOCATED AT 100 MYERS DR, CHARLOTTESVILLE, VA 22901, (434) 951-1000), BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE COMPUTER CHIP NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. WHEN THE VEHICLE WAS STARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PINE BELT CADILLAC (732-797-3000, LOCATED AT 71 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.

CAR SHUTS OFF WHILE DRIVING AT ANY SPEED OR JUST WHEN KEY IS ON.WHAT EXACTLY HAPPENS FIRST CAR SHUTS OFF JUST LIKE IF SOMEONE TURNED KEY OFF.2ND STABITRAC LIGHT COMES ON FOR A FEW SECONDS 3RD SHUTS OFF CRUISE AND WILL NOT LET YOU USE IT FOR ABOUT 10 MINUTES 4TH LOCKES DOORS....IF YOU ARE STOPPED AND THIS HAPPENS YOU HAVE TO START IT MANUALLY....IF YOU ARE DRIVING IT WILL SHUT OFF AND START UP BY ITS SELF.

NOTICED GAS SMELL COMING FROM CAR. I GOT WORRIED ONCE THE GAS SMELL BECAME A EVERYDAY THING. MECHANIC STATES A GAS LEAK IS COMING FROM THE GAS TANK AREA. DID A SEARCH ONLINE AND A LOT OF PETIOLE ARE HAVING THE SAME ISSUE WITH THIS MAKE AND MODEL.

"TL* THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING 50 MPH, THE CONTACT HEARD AN ABNORMAL CLINKING NOISE COMING FROM THE ENGINE. THE SOUND USUALLY OCCURRED WHEN THE VEHICLE ACCELERATED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE TECHNICIAN DIAGNOSED THE VEHICLE AND THE "TIMING CHAIN" MESSAGE DISPLAYED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,053. " TIMING CHAIN FAILURE AT 102,000 MILES MANUFACTURER DID NOT HELP, ESIS CLAIM PENDING FOR INJURY

TIMING CHAIN BROKE, CAR IS IMMOBILIZED. TIMING CHAIN HAS BEEN FAULTY SINCE 34,000 MILES.

I WAS DRIVING ON INTERSTATE WHEN THE CHECK ENGINE LIGHT CAME ON. AFTER HAVING THE VEHICLE DIAGNOSED IT WAS DETERMINED TO BE FAILURE OF THE TIMING CHAIN. IF THE TIMING CHAIN HAD BROKE WHILE OPERATING THE VEHICLE IT COULD HAVE CAUSED A MAJOR ACCIDENT RESULTING IN INJURY. CADILLAC HAS KNOWN ABOUT THE ISSUE WITH TIMING CHAIN FAILURE. THEY ISSUED TBS BULLETIN 11340C SPECIAL COVERAGE ADJUSTMENT FOR TIMING CHAIN WEAR AND EXTENDED IT TO INCLUDE 2009 CTS VEHICLES UNDER 120.000 MILES. WHEN ASKED ABOUT THE BULLETIN CADILLAC INFORMED ME THAT ONLY CERTAIN VIN'S ARE COVERED UNDER THAT SPECIAL BULLETIN. I BELIEVE THAT CADILLAC IS BEING DECEPTIVE IN THEIR DEALINGS AND ALL VIN NUMBERS WITH TIMING CHAIN WEAR SHOULD BE REPAIRED AT THEIR EXPENSE.THE INFORMATION CONCERNING THE POSSIBILITY OF TIMING CHAIN WEAR WAS NEVER DISCLOSED BY THE SALESMAN OR THE DEALERSHIP AT THE TIME OF PURCHASE. EVIDENTLY THEIR WAS A DEFECT IN THE TIMING CHAIN COMPONENTS FROM THE FACTORY. THE VEHICLE IS CURRENTLY BEING REPAIRED AT CRAIN GMC 710 S AMITY RD. CONWAY, AR 72032 877-302-8551.

TOOK MY CAR IN BECAUSE THE ENGINE KEPT RUNNING WHEN CAR IS OFF. ( I COULD ONLY HERE IT WHEN IN THE GARAGE. THIRD TIME THIS HAPPENED. THEY REPLACED WATER PUMP 2 YEARS IN A ROW. THIS YEAR THE SAME THING HAPPENED. THEY SAID IT WAS THE THERMOSTAT HOUSING. THEY REPLACED IT BUT DID NOT TEST DRIVE IT. I PUT IT ON THE FREEWAY AND GOT A BURNING SMELL WITH BLACK SMOKE AND A NOISE. TOOK IT BACK THE NEXT DAY BECAUSE THEY WERE CLOSED. HE WOULD NOT TAKE MY CAR BACK TO SEE WHAT THE PROBLEM WAS. HE TOLD ME HE DID NOT KNOW ANYTHING ABOUT CARS. HE JUST WORK THE DESK. HE SAID IF YOU HERE A NOISE BRING IT BACK. SEVERAL DAYS LATER I HEARD A NOISE BUT IT DID NOT SOUND LIKE THE SAME NOISE. SOUND LIKE IT WAS COMING FROM THE BACK PASSENGER SIDE. THEY SUPPOSEDLY REPLACED THE THERMOSTAT HOUSING AND A HOSE OR SOMETHING. I ASKED THE MANAGER WHY WOULD THEY REPLACE IT WHEN I ALREADY PAID FOR ONE JUST A MONTH OR SO EARLIER. HE COULD NOT GIVE ME AN ANSWER. THEN SEVERAL DAYS LATER I NOTICED I HAD A LEAK. THIS TIME THEY SAID I NEEDED A HEAD GASKET. AT THIS POINT I AM TRYING TO HAVE SOMEONE ELSE GIVE ME THEIR OPINION. IT HAS 60,000 MILES I MADE A BIG MISTAKE AND FORGOT TO ASK FOR THE OLD PART. BUT HAD HE LOOKED AT MY CAR WHEN IT WAS SMOKING I WOULD NOT BE GOING THROUGH THIS RIGHT KNOW I FEE.

DURING HIGHWAY DRIVING - LOSS OF FORWARD MOTION, COASTED TO A STOP. NO FORWARD OR REARWARD MOVEMENT POSSIBLE AFTERWARDS

STEERING LOCKS UP AT IDLE AND LOW SPEEDS. TAKES ALL MY STRENGTH TO OVERCOME THIS SITUATION ALMOST CAUSED AN ACCIDENT. HAPPENS IN PARK LOTS, CITY AND SUPERHIGHWAY. SINCE DECEMBER OF 2018. I CALLED GM AND CADILLAC AND THEY REFUSED TO TELL ME THE REPLACEMENT PART NUMBER FOR POWER STEERING FLUID LISTED IN THE OWNERS MANUAL

TAKARA RECALL FOR TIMING CHAIN ON 2009 CADILLAC CTS. TOOK TO DEALER AND THEY WONT COVER IT. CAR WAS STATIONARY WHEN THE LIGHT CAME ON.

ERROR CODES RELATED TO TIMING CHAIN ARE ON THEREFORE IT NOW NEEDS TO BE REPLACED. IT LOOKS LIKE MANY PEOPLE HAVE HAD THIS SAME ISSUE.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN BACK AND FORTH SEVERAL TIMES TO MCELWAIN MOTOR CAR COMPANY CHEVROLET (812 BEAVER AVE, ELLWOOD CITY, PA 16117, (724) 824-1223) DUE TO THE WHEELS, WHEEL BEARINGS, AND BRAKE SYSTEM CORRODING. THE CONTACT HAD NOT UTILIZED THE EMERGENCY BRAKE OUT OF FEAR THAT IT MAY NOT WORK WHEN NEEDED. ALSO, THE SERVICE ENGINE INDICATOR ILLUMINATED THE LAST TIME THE DEALER DROPPED OFF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THERE WERE TWO DIAGNOSTIC TROUBLE CODES FOR THE TIMING CHAIN. THE MANUFACTURER REFUSED TO HONOR TSB: 11340C (SPECIAL COVERAGE ADJUSTMENT TIMING WEAR) EVEN THOUGH THE VEHICLE HAD LESS THAN 120,000 MILES. THE MANUFACTURER INDICATED THAT THE DEALER MAY NEED TO REPLACE THE TIMING CHAIN AND TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO COVERAGE OF THE SPECIAL ADJUSTMENT CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

SERVICE AIRBAG LIGHT ON IN VEHICLE, DIAGNOSIS SAYS IT IS THE PASSENGER PRESENCE MODULE. THROUGH RESEARCH, MANY OTHERS ARE HAVING THE SAME EXACT ISSUE. THE MODULE NEEDS TO BE FIXED, NOT JUST REPLACED WITH ANOTHER FAULTY MODULE.

TL* THE CONTACT OWNED A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE UNEXPECTEDLY ROLLED BACKWARDS OUT OF THE DRIVEWAY AND CRASHED INTO A FIRE HYDRANT AND A TREE. BOTH THE DRIVER AND PASSENGER DOORS WERE BENT. THERE WERE NO INJURIES. AUTO STAR (4395 BUFORD HWY, PEACHTREE CORNERS, GA 30071, (770) 446-8772) TOWED THE VEHICLE AWAY AND DECLARED IT DESTROYED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE DEALER WAS SUING THE CONTACT FOR THE REMAINING BALANCE OWED FOR THE VEHICLE. THE INSURANCE COMPANY WAS NOT PAYING THE CLAIM BECAUSE THEY STATED THERE WAS A MANUFACTURER DEFECT THAT CAUSED THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

FUEL PUMP ASSEMBLY LEAKS FROM THE PLASTIC "PVC" 90 DEGREE ELBOW LOCATED ON THE TOP OF THE FUEL PUMP. NORMAL VEHICLE OPERATION WILL CAUSE THE PLASTIC "PVC" ELBOW TO CRACK WHICH IN TURN LEADS TO A PERVASIVE AND DANGEROUS FUEL LEAK. THE FUEL LEAK THEN BEGINS TO PUDDLE ON TOP OF THE FUEL TANK WHICH THEN FLOWS DOWN THE FUEL TANK TOWARDS EXHAUST AND EVENTUALLY THE GROUND. A STRONG SMELL OF FUEL IS PRESENT WHILE VEHICLE IS ON OR OFF. THE LEAK BECOMES GREATER AS MORE FUEL IS SENT TO THE MOTOR. THIS IS A PERVASIVE ISSUE ON MANY 2009-2015 CTS AND CTS-V VEHICLES WHICH CAN BE SEEN ON MANY MESSAGE BOARDS AND FORUMS. THIS ISSUE HAS THE HIGH POTENTIAL TO CAUSE A FIRE IN WHICH INJURY OR DEATH CAN OCCUR. IN ADDITION, THIS LEAK DOES CAUSE A FUEL SHORTAGE TO THE MOTOR AFFECTING DRIVABILITY OF THE VEHICLE. THE PIECE THAT LEAKS IS INFERIOR AND SHOULD BE REPLACED TO AVOID ISSUE. A RECALL SHOULD BE ISSUED TO RESOLVE THIS POTENTIALLY DEADLY ISSUE.

P0008 WARNING LIGHT ON WHEN DRIVING MECHANIC SAYS NEED TIMING CHANGE REPLACED DEALER SAYS THAT 11340CREPAIR FOR 2009 CADILLACS DOES NOT APPLY TO MY VIN NUMBER CAR CAR WAS RUNNING WHEN ENGINE LIGHT CAME ON

TIMING CHAIN CHECK ENGINE LIGHT

IN LATE AUGUST 2018, AT OR ABOUT 66,000 MILES THE CHECK ENGINE LIGHT ILLUMINATED. CAR WENT TO A CADILLAC DEALER FOR DIAGNOSIS AND REPAIR. CODES THAT WERE READ WERE; P0008 & P0017 INDICATING A TIMING CHAIN WEAR ISSUE. TIMING CHAIN WAS REPLACED AT A PERSONAL COST OF $2281.83. THE DEALER AND CADILLAC CUSTOMER ASSISTANCE CENTER INFORMED ME THAT THIS VIN # WAS NOT COVERED UNDER SERVICE BULLETIN 11340C SPECIAL COVERAGE ADJUSTMENT, WHICH SUPPOSEDLY COVERED 2007-2009 CADILLACE CTS VEHICLES. THIS ISSUE COULD HAVE MONUMENTAL SAFETY ISSUES IF THE TIMING CHAIN WERE TO BREAK WHILE DRIVING, RENDERING THE VEHICLE AND OCCUPANTS DANGEROUSLY EXPOSED TO A TRAFFIC COLLISION. CAR 3WAS IN MOTION WHEN CHECK ENGINE LIGHT ILLUMINATED.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL RATTLING NOISE WHILE ACCELERATING AT 40 MPH. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE CONTACT CALLED THE LOCAL DEALER (LARSON CADILLAC, 6411 20TH ST E, FIFE, WA 98424, (253) 777-0271) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

MY 2009 CADILLAC CTS SHOWED A CHECK ENGINE LIGHT. TOOK TO A MECHANIC WHO PULLED CODES P0008, P0017, P0018 WHICH ARE ALL RELATED TO TIMING CHAIN FAILURE. I BECAME AWARE OF TBS BULLETIN 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR WHICH WAS EXTENDED TO INCLUDE 2009 CADILLAC CTS WITH LESS THAN 120K MILES (MY CAR HAS 107250) I MADE AN APPOINTMENT WITH LOCAL CADILLAC DEALER WHO INFORMED ME THAT CADILLAC IS ONLY COVERING VEHICLES WITH CERTAIN VIN'S IN WHICH MINE IS NOT INCLUDED. THEY STATE THAT THE PROBLEM WAS CORRECTED LATER IN THE MODEL YEAR WITH AN IMPROVED TIMING CHAIN. CLEARLY THIS IS NOT THE CASE. THIS IS A $2000 REPAIR THAT CADILLAC CLEARLY STATES COVERS VEHICLES OF THE MODEL YEAR BUT THEN THEY DON'T COVER IT AFTER LOOKING UP YOUR VIN. HERE IS A LINK TO THE SERVICE BULLETIN. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10043857-8663.PDF HERE IS AN ADDL LINK TO MANY WHO'VE HAD THIS SAME PROBLEM AND NOT RECEIVED COVERAGE. HTTP://M.CARCOMPLAINTS.COM/CADILLAC/CTS/2009/ENGINE/ENGINE-2.SHTML SOMETHING SHOULD BE DONE ABOUT THIS AS IT'S A VERY SHADY BUSINESS PRACTICE. CADILLAC CLEARLY KNOWS THE PROBLEM EXISTS AND REFUSES TO DO ANYTHING ABOUT IT.

AT UNDER 90,000 MILES MY 2009 CADILLAC CTS AWD STARTED TO MAKE A THUMPING NOISE WHEN I SHIFTING BETWEEN GEARS. THIS HAPPENED FOR 3 DAYS. ON THE 4TH DAY I DROVE TO MY OFFICE, PARKED IN A PARKING RAMP. WHEN I WENT TO LEAVE FOR THE DAY I GOT IN MY CAR TO GO HOME, THE CAR STARTED AND MOVED INTO GEAR, BUT AS I APPROACHED THE EXIT GATE, WHICH IS ON A HILL IT, CAR ABRUPTLY MADE A GRINDING NOISE AND WOULD NO LONGER MOVE FORWARD OR BACKWARD. THERE WERE CARS LINED UP TO EXIT THE PARKING RAMP BEHIND ME. I WAS FORTUNATE TO ACT QUICKLY AND USE THE EMERGENCY BRAKE TO PREVENT THE CAR FROM ROLLING INTO ANOTHER VEHICLE. I HAD TO GET ASSISTANCE FROM OTHER DRIVERS AND SECURITY GUARDS TO HELP PUSH THE CAR OUT OF THE RAMP EXIT LANE. WITH NO NOTICE OF THE TRANSMISSION FAILURE I COULD HAVE BEEN ON THE FREEWAY AND HAVE CAUSED AN ACCIDENT WHEN THE CAR SUDDENLY STOPPED WORKING. AS IT IS, I WAS LUCKY NOT TO HAVE ROLLED BACK INTO OTHER CARS. I CALLED THE DEALER TO REPORT THE ISSUE AND THEY SAID IT SOUNDED LIKE A TRANSMISSION PROBLEM. I HAD THE CAR TOWED TO A SERVICE STATION WHO CONFIRMED THAT THE TRANSMISSION HAD FAILED AND NEEDED TO BE REPLACE AT A COST OF OVER $4,000.00. THERE WERE NO "CHECK ENGINE" LIGHTS REGARDING THE TRANSMISSION. THE TRANSMISSION SHOULD NOT HAVE FAILED AT MY MILEAGE AND USE RATE. THE DEALERSHIP TOLD ME THAT THERE WAS NO RECALL AND THAT NO-ONE ELSE HAD EXPERIENCED THIS ISSUE. I FIND HUNDREDS OF REPORTS OF THIS ISSUE ONLINE. AT THE PRICE I PAID FOR THIS CAR IT SHOULD HAVE LASTED ANO

THE REAR DIFFERENTIAL ROUTINELY MAKES LOUD GRINDING AND CLUNKING NOISES WHEN MAKING SLOW TURNS AT PARKING LOT SPEEDS WHEN COOL AND JUST STARTING TO BE OPERATED. THIS PROBLEMS WAS BEEN IN FOR SERVICE 3 TIMES AND THE DEALER STATES IT IS NORMAL AND AN EXPECTED THING THAT MAY OCCUR. I DISAGREE, GRINDING GEARS AND/OR CLUTCHES ARE NOT NORMAL OR SAFE. MY CAR WAS PURCHASED NEW ON 10/30/09 1ST SERVICE CAME ON 10/25/13 AT 36,605 MILES THE PROBLEM WAS DESCRIBED AT THE SERVICE APPT TO "DIAGNOSE RUBBING NOISE WHEN MAKING SLOW SHARP TURNS, GOES AWAY AFTER WARMED UP. NOISE COMES FROM REAR OF VEHICLE." THE RESOLUTION AT THE TIME WAS TO DO "AS PER DOCUMENT #3402587 FLUSHED GEAR OIL FROM REAR DIFF AND REPLACED WITH AN UPDATED FLUID. 2ND SERVICE CAME ON 3/21/17 AT 64,269 MILES THE PROBLEM WAS DESCRIBED AT THE SERVICE APPT TO "DIAGNOSE GRAVELY GRINDING SOUND FROM REAR OF VEHICLE WHEN MAKING TIGHT TURNS AT PARKING SPEEDS. ALSO NOTICEABLE 25-30 MPH." THE DIAGNOSIS AND RESOLUTION THIS TIME WAS AGAIN "TEST DROVE FOR GRINDING NOISE WHILE MAKING TIGHT TURNS. WAS ABLE TO DUPLICATE CONCERN FOUND COMING FROM REAR DIFF. PER DOC ID 4013532 RECOMMEND SERVICING REAR DIFF WITH NEW FLUID. NEW FLUID HAS ADDITIVE THAT WILL LAST LONGER AND DOES NOT BREAK DOWN OVER TIME. SERVICED REAR DIFF AND TEST DROVE FOUND NOISE WENT AWAY, NO OTHER REPAIR NEEDED." 3RD SERVICE CAME AT 6/18/18, AT 71,678 MILES. THE CAR IS PRESENTLY IN THE SHOP FOR DIAGNOSIS AND SERVICE. THIS IS ONLY 7,396 MILES SINCE THE PRIOR SERVICE. THE PROBL

TL* THE CONTACT OWNED A 2009 CADILLAC CTS. WHILE STOPPED, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO MULTIPLE VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE HAD NO REPORTED FAILURES. THE FAILURE MILEAGE WAS 61,000.

FRONT PASSENGER DOOR FAILS TO OPEN FROM OUTSIDE THE VEHICLE, FIRST INTERMITTENTLY, THEN CONSTANTLY. AFTER INSPECTING THE VEHICLE, DEALER SAID IT WAS A FAULTY DOOR LOCK ACTUATOR, AND THAT EVENTUALLY, THE DOOR WOULDN'T OPEN EITHER FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS IS A SAFETY ISSUE THAT I'D LIKE THE NTSB TO INVESTIGATE. DEALER SAID THERE WERE NO CAMPAIGNS ON THE ISSUE. THE CAR IS GARAGED 100% OF THE TIME WHEN NOT BEING DRIVEN. IT HAD 37,367 MILES ON THE ODOMETER WHEN INSPECTED AT THE DEALERSHIP FOR THE FRONT PASSENGER DOOR NOT OPENING. DEALER SAID IT WOULD COST $576 TO REPAIR.

SERVICE AIR BAG ALERT ON DRIVER INFORMATION CENTER CAME ON INTERMITTENTLY FROM MID-APRIL TO MAY 24, 2018. TOOK TO DEALERSHIP 5/24/18. DEALER TRACED, LOCATED & REPAIRED HIGH RESISTANCE IN RIGHT FRONT SEAT SIDE AIR GAB CIRCUIT IN SEAT CONNECTOR AT A COST OF $168. DEALER SAID THERE WERE NO OPEN CAMPAIGNS ON THE ISSUE. THIS IS A SAFETY ISSUE THAT WE'D LIKE THE NTSB TO INVESTIGATE. AS OWNERS, WE NEVER REMOVED THE SEAT AND, SHOULD THERE HAVE BEEN A CRASH, THE RIGHT FRONT PASSENGER SIDE AIR BAG MAY NOT HAVE WORKED.

2009 CTS CADILLAC. CONSUMER WRITES IN REGARDS TO REAR SUSPENSION SAFETY RECALL. *LD THE CONSUMER STATED THE SUSPENSION FAILED WHILE DRIVING, SPINNING THE VEHICLE TOWARDS ON COMING TRAFFIC. THE VAHICLE WAS REPAIRED. THE CONSUMER REQUESTED THAT THE VEHICLE BE INSPECTED. *JS

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF PLYMOUTH (40475 ANN ARBOR ROAD, PLYMOUTH, MICHIGAN 48170, (734) 453-7500) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN FAILED AND CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY TIMING BELT REPAIR. THE FAILURE MILEAGE WAS 82,000.

MY CAR HAS LESS THEN 96K MILES AND THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED CODES P0017 & P0008. GM ISSUES A SERVICE BULLENTIN (11340) AND LATER EXTENDED IT TO INCLUDE THE 2009 CTS ( 11340C) FOR PREMATURE TIMING CHAIN WEAR. EVEN THOUGH MY CARS MAKE, MODEL AND YEAR IS LISTED UNDER SB 11340C, WHEN YOU CALL GM, THEY SAY MY VIN ISN'T INCLUDED. OBVIOUSLY, MY CAR WHICH YEAR IS LISTED SHOULD BE COVERED AND GM SHOULD REPAIR UNDER THIS SB. IT IS THE EXACT SAME ISSUE THE SB WAS ISSUED FOR. GM IS SCAMMING THEIR CUSTOMERS AND THERE NEEDS TO BE A RECALL FOR THIS ISSUE. I READ THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE, AND ALL THAT NEEDS TO HAPPEN IS FOR THE HTSA TO REQUIRE ALL THE 2009 CTS THAT HAD TO HAVE THIS ISSUES REPAIRED AT THEIR OWN EXPENSE WHILE GM REAPS THE REWARDS OF EACH CAR THAT THEY HAVE A KNOWN ENGINEERING ISSUE.

WHILE DRIVING MY SERVICE TRACTION CONTROL LIGHT CAME ON I PULLED OVER TURN IT OFF BUT NOT MY CAR WILL NOT SHIFT INTO GEAR AND IT HAS A LOUD ROARING SOUND WHEN DRIVING

CHECK ENGINE LIGHT, STEERING TIGHT WHEN BACKING UP OR IN TIGHT SPACES, DOOR LOCKS, SUSPENSION CONTROL AND ABS LIGHT WAS A RECALL ON AIR BAGS THAT I DONT SEE ON THE RECALL LIST NOW