TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2007 Cadillac CTS complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
A RECALL HAS BEEN ISSUED BY GM FOR 2004-2007 CADILLAC CTS-V CARS CONCERNING THE FUEL PUMP MODULE AND THE ELECTRICAL CONNECTOR MELTING A HOLE AND ALLOWING FOR A FUEL LEAK. SEE GM RECALL: N140405 I HAVE VERIFIED THAT MY CAR USES THE EXACT SAME FUEL PUMP THAT IS IN ALL THE RECALLED CARS. THE SAME PUMP WOULD THEN REQUIRE THE USE OF THE SAME STYLE CONNECTOR THAT IS PRONE TO MELTING AND SPILLING FUEL. I WOULD LIKE MY FUEL PUMP TO BE REPAIRED JUST AS ALL THE OTHER 2004-2007 CTS-V'S. THIS IS A SIGNIFICANT CONCERN FOR SAFETY. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE ABS, THE TRACTION AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE CYLINDER MISFIRED AND THE IGNITION COIL WAS SHORTENED WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE REVERSING, THE STEERING WHEEL SEIZED AND EXTREME FORCE WAS REQUIRED IN ORDER TO STEER THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE POWER WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE STEERING POWER RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO ADVISE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED WHEN TURNING THE IGNITION SWITCH TO THE ON POSITION, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE PROBLEM HAS OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN DIAGNOSED THAT THE SRI PPS MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WAS 86,000.
MAIN ELECTRICAL BOARD OR MAIN COMPUTER BOARD FOR VEHICLE WORKING IMPROPER. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE REPLACING THE TIRES, THE PRIVATE MECHANIC STATED THAT THE STRUT TOWER ASSEMBLY WAS NOT WELDED DOWN AND CAUSED PRESSURE. THE CONTACT WAS CONCERNED THAT THE SPRING COULD DETACH, CAUSING THE TIRE SUSPENSION TO COLLAPSE. THE PRIVATE MECHANIC STATED THAT THE STRUT TOWER ASSEMBLY NEEDED TO BE REPLACED OR WELDED BACK PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 113,000. UPDATED 12/11/14*CN *JS
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A SECOND RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT, BUT THE DEALER DID NOT KNOW WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A LETTER FROM GM C/W RECALL 14172. HAVE CALLED TO SET UP REPAIRS AND AM TOLD THERE ARE NO PARTS AVAILABLE FROM GM BY THE DEALER, THE LETTER FROM GM CLEARLY STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" HAD ONE APPOINTMENT CANCELED, CALLED TO RESCHEDULE AND THEY ASKED ME TO CALL IN A WEEK, NOW THEY ARE ASKING ME TO CALL AT THE END OF OCTOBER. I HAVE A LIFE BEYOND ME SCHEDULING RECALL REPAIRS WITH GM THAT CAN POTENTIALLY AFFECT MY SAFETY AND HAS CAUSED SIGNIFICANT INJURY TO OTHERS ALREADY. GET THIS RESOLVED THEY SHOULD BE CALLING ME TO SCHEDULE MAINTENANCE NOT THE OTHER WAY AROUND. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHENEVER THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO CONTINUOUSLY PUMP THE BRAKE PEDAL BEFORE IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 87,000.
ON FRIDAY SEPTEMBER 19, 2014 I RECEIVED A RECALL (14172) LETTER FROM GM. THE NOTICE STATES "PARTS ARE NOW AVAILABLE TO REPAIR YOUR VEHICLE" RELATING TO SAFETY AND THE IGNITION KEY. IN ADDITION I AM INSTRUCTED TO CALL MY "CADILLAC DEALERSHIP AS SOON AS POSSIBLE" TO SCHEDULE A SERVICE TO FIX THE PROBLEM. I CALLED TWO DEALERSHIPS ON SEPTEMBER 22, 2014, CLOSE TO WHERE I LIVE AND BOTH REPORTED THAT THEY HAD NO PARTS AND DID NOT KNOW WHEN THEY WOULD HAVE THEM!!!! I AM EXTREMELY UPSET AND FRUSTRATED AS MY LIVELIHOOD DEPENDS UPON USING THIS CAR AND I HAD NO IDEA THAT CADILLAC WAS INVOLVED IN THIS "KEY" RECALL. I MEAN ISN'T CADILLAC SUPPOSED TO BE GM'S HIGHER QUALITY CAR??? *TR
CADILLAC SENT OUT A RECALL ...THE DEALER UNABLE TO REPAIR .." NO PARTS AVAILABLE". *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND THE BRAKES FAILED TO STOP THE VEHICLE. AS A RESULT, THE VEHICLE CRASHED INTO TWO DIFFERENT VEHICLES AND LANDED INTO A DITCH. A POLICE REPORT WAS FILED AND TWO OF THE OCCUPANTS SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND DEEMED TOTALED. THE VEHICLE WAS NOT INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND STALLED. THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE BRAKES ALSO BECAME DIFFICULT TO ENGAGE. DUE TO THE FAILURES, THE CONTACT CRASHED THE VEHICLE INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. AFTER THE CRASH, THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING T APPROXIMATELY 30 MPH, THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY.IN ADDITION, THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AIR BAG SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
I NOTICED THAT OCCASIONALLY MY CAR BRAKES WOULD STOP WORKING A PUSH BACK AT ME WITH A PULSING FEELING WHEN I WAS TRYING TO STOP. THIS HAPPENED TO ME 6-7 TIMES INTERMITTENTLY WHEN DRIVING VERY SLOWLY AND TURNING, IT WASN'T SOMETHING THAT I COULD RE-CREATE EACH TIME. NEXT I RECEIVED AN INTERMITTENT IN-DASH MESSAGE THAT STATED "SERVICE BRAKE ASSIST" THAT WOULD COME ON FOR A FEW SECONDS THEN DISAPPEAR. IT DIDN'T ALWAYS APPEAR WHEN THE BRAKES WERE NOT WORKING. THIS WOULD TYPICALLY HAPPEN WHEN PARKING IN A PARKING SPACE, SLOWLY MAKING A SHARP TURN. I ACTUALLY HIT CONCRETE PARKING BUFFER ONE DAY BECAUSE I COULDN'T STOP. IN TAKING MY CAR TO THE DEALER I WAS TOLD THE ELECTRONIC BRAKE CONTROL MODULE NEEDED TO BE REPLACED. AND THAT THE RIGHT FRONT WHEEL AND HUB BEARING NEEDED TO BE REPLACED DUE TO THE EBCM. THE COST WAS ABOUT $2000.00. I'VE RESEARCHED THIS ISSUES AND AM SEEING MANY CTS OWNERS WITH THE SAME ISSUE. I FEEL THIS NEEDS TO BE ADDRESSED. THE PUBLIC NEEDS TO BE NOTIFIED THAT THIS IS AN ISSUE WITH THE VEHICLE. IT IS EXTREMELY SCARY TO FIND OUT THAT YOUR BRAKES ARE NOT WORKING. I HAVE TWO SMALL CHILDREN THAT TRAVEL WITH ME OFTEN. VEHICLE OWNERS NEED TO BE AWARE OF THE BRAKE ISSUE WITH THIS VEHICLE AND CADILLAC NEEDS TO BE RESPONSIBLE IN FIXING THE PROBLEM AND NOT WAITING FOR PEOPLE TO BRING IN THEIR CARS UNTIL THEIR BRAKES ARE NOT WORKING. BRAKES ARE A MUST HAVE ON A CAR AND THIS IS A PUBLIC SAFETY ISSUE. *TR
ENGINE BEGAN BURNING OIL. GM REPLACED DAMAGE TO TIMING CHAIN BUT DID NOT FIX THE PROBLEM IN THE ENGINE THAT CAUSES IT TO BURN OIL. SO NOW, I HAVE TO ADD .5 QUART EVERY 300 MILES. MY TECHNICIAN TELLS ME HE HAS MANY IN THE SAME BOAT. *TR
OUR CAR IS EXPERIENCING AN ISSUE WITH THE PASSENGER SIDE AIRBAG, WHICH MATCHES EXACTLY THE DESCRIPTION AND SYMPTOMS IN NHTSA CAMPAIGN ID 10V644000 AND GM SAFETY RECALL 100355. THE GM DEALERS KEEP SAYING OUR VIN DOESN'T MATCH THE PLANT WHERE THE CARS WITH THE PROBLEM AIRBAGS WERE MANUFACTURED AND WILL NOT REPLACE AS STATED IN THE RECALL, BUT OUR CAR HAS THE EXACT ISSUE AS SHOWN IN THE RECALL.------------------------------------------------------------------------------------------------------------------------------------ GM SUBJECT 10287 CONCERNING TIMING CHAIN ISSUE. GM PUT A BAND AID FIX ON THIS AND GAVE A SPECIAL WARRANTY TO 120,000 TO REPAIR ANY ISSUES WITH TIMING CHAIN UNTIL 120,000 MILES. OUR TIMING CHAIN WENT OUT AT 121,000 AND I FEEL GM SHOULD HONOR THE SPECIAL WARRANTY. TIMING CHAIN ISSUE WAS NOT EXPLAINED TO US WHEN THE BAND AID FIX WAS APPLIED AND TIMING CHAIN ISSUE STARTED BEFORE 120,000 MILES. *TR
SERVICE AIR BAG LIGHT COMES ON. *TR
I OWN A 2007 CADILLAC CTS. ON MONDAY, MARCH 17TH, AT 5:45AM, I WAS DRIVING SOUTH BOUND ON I-75. WHILE DRIVING WITH THE CRUISE CONTROL ON, TRAVELING AROUND 77 MPH, AT ABOUT MILE MARKER 88, I HEARD A LARGE THUD NOISE LIKE SOMETHING HIT THE UNDERBODY OF THE VEHICLE. I THEN HEARD A LOUD METALLIC RINGING NOISE AND FELT A VIBRATION THROUGH THE VEHICLE FLOOR AND STEERING WHEEL. I PUT MY TURN SIGNAL ON TO GET OVER TO THE SHOULDER OF THE ROAD. AS I TURNED MY HEAD TO THE RIGHT TO SEE IF IT WAS CLEAR TO GET OVER, I NOTICED A LARGE CLOUD OF BLACK SMOKE EMITTING FROM THE BACK OF THE VEHICLE AND COULD SEE AN ORANGE REFLECTION OF FLAMES IN THE DRIVER'S DOOR OF THE VEHICLE TO THE RIGHT OF ME. I GOT OVER TO THE SHOULDER AT MILE MARKER 87. I INSPECTED THE VEHICLE TO SEE WHAT WAS GOING ON, I LOOKED AT THE LEFT SIDE AND DIDN'T NOTICE ANYTHING, THEN WALKED OVER TO THE RIGHT SIDE OF THE VEHICLE (I WAS STANDING ABOUT 10 FT BEHIND THE VEHICLE ON THE RIGHT SIDE) AND NOTICED FLAMES SHOOTING OUT FROM UNDER THE ENGINE COMPARTMENT. I WALKED BACK ABOUT 50 FEET AND CALLED 911 AND REPORTED THE VEHICLE FIRE. THE INDEPENDENCE TOWNSHIP SHERIFF'S OFFICE RESPONDED ABOUT 5 MINUTES LATER AND WAS GOING TO ATTEMPT TO PUT THE FIRE OUT, BUT BY THAT TIME THE FLAMES WERE SHOOTING OUT OF HOOD OF THE VEHICLE. THE FLAMES WERE ABOUT 4 TO 5 FT AT THAT TIME AND THE OFFICER DECIDED NOT TO ATTEMPT TO PUT THE FIRE OUT. FIRE DEPARTMENT SHOWED UP ABOUT 10 MINUTES AFTER THE SHERIFF WAS THERE AND PUT THE FIRE OUT. I HAD THE VEHICLE
AFTER PURCHASE OF MY CTS, I NOTICED THE BRAKES SCREECHING AND PULSING. I'VE HAD MY BRAKES REDONE 3 TIMES AND I STILL HAVE SQUEAKING AND PULSING ISSUES. I TOOK MY CAR TO A CADILLACS DEALER AFTER THEY HAD CHARGED ME $600 FOR A BRAKE PAD ONLY JOB TO CHECK MY BRAKES AS THEY WERE STILL PULSING WHEN STOPPING ON UNEVEN PAVEMENT, AND THEY KEPT IF FOR A DAY AND TOLD ME MY BRAKES WERE FINE EVEN THOUGH THEY WERE STILL PULSING. THEY CHARGED ME $85 FOR LOOKING AT MY BRAKES WHICH WAS A RIP OFF SINCE I STILL HAVE THE PROBLEM. AIR BAGS, I TOOK MY CAR IN FOR THE AIR BAG RECALL REPAIR. WITHIN A YEAR I HAVE THE SAME PROBLEM. THEY CLEARLY ARE NOT FIXING THE PROBLEM. MY CADILLACS IS BEAUTIFUL BUT I FEAR IT MAY COST ME MY LIFE ONE DAY IF CADILLACS DOESN'T STEP UP AND EXPOSE THESE PROBLEMS AND MAKE THE REPAIRS. *TR
I WAS DRIVING ON I-75 IN MONROE, MICHIGAN. WHEN ANOTHER VEHICLE VENTURED OR STEERED INTO MY LANE, WHERE MY 2007 CADILLAC CTS WAS CUT OFF/BUMPED CAUSING A FRONTAL AND BACK IMPACT TO THE VEHICLE. THE CAR BAGS DID NOT DEPLOY, THE BRAKES DID NOT STOP THE CAR AND THE IGNITION SWITCH LOCKED. ACCORDING TO THE INSURANCE COMPANY, THE CAR WAS A TOTAL LOSS. *TR
THE RED AIR BAG LIGHT CAME ON THE DASH BOARD OF OUR 2007 CADILLAC CTS ALONG WITH THE PASSENGER AIR BAG-OFF LIGHT ON THE REARVIEW MIRROR. (BOTH WARNING LIGHTS STAY ON WHETHER SOMEONE IS SITTING IN THE SEAT OR NOT) WE DID RESEARCH AND COME TO FIND OUT THERE WAS A RECALL ON THE PASSENGER SIDE AIR BAGS FOR THIS YEAR/MAKE CADILLAC. WHEN WE CALLED OUR LOCAL GMC CADILLAC DEALERSHIP TO INFORM THEM AND THEY STATED THAT IT WOULD COST US $95 FOR THEM TO TAKE A LOOK AT IT BUT THAT THE ISSUE HAD ALREADY BEEN FIXED BEFORE WE BOUGHT THE CAR SO THAT IT WAS NOT COVERED UNDER THE RECALL ANY LONGER. IT OBVIOUSLY HAS NOT BEEN FIXED AND COME TO FIND OUT THIS IS A SERIOUS ISSUE WITH QUITE A FEW GM CARS. THIS ISSUE WITH THESE CARS NEEDS TO BE ADDED TO LIST OF AIR BAG ISSUES WITH GM AND FOR THE SAFETY OF ALL WHO DRIVE THESE CARS, THIS NEEDS TO BE FIXED ASAP! *TR
I AM CONCERNED ABOUT A KNOW DIFFERENTIAL ISSUE WITH THE CADILLAC CTS. IN FORUMS EVERY WHERE I AM READING THAT THE DIFFERENTIAL FIRST LEAKS AND THEN GRENADES. I KNOW YOU ARE ONLY REQUESTING INFORMATION WHEN IT GRENADES, BUT I THINK ISSUES SHOULD BE STATED IMMEDIATELY! I DON'T WANT TO BE DRIVING DOWN THE ROAD WITH CHILDREN IN THE CAR AND HAVE PROBLEMS THEN. I CONTACTED CADILLAC FIRST AND RECEIVED THE HEISMAN STIFF ARM. I THINK THIS IS A SIGNIFICANT FLAW IN THE CTS DATING BACK TO 2004 AND SHOULD HAVE A RECALL! *TR
NO BRAKES DURING SLOW RIGHT TURN INTO A PARKING SPACE. BRAKE PEDAL BEGAN TO PULSATE, CAR WAS NOT STOPPING AS IT SHOULD BUT STOPPED AT A CONCRETE BARRIER, THE BRAKING RECOVERED. PROBLEM FIRST STARTED ON JAN. 2012. TOOK CAR TO CADILLAC OF LAS VEGAS FOR DIAGNOSTICS. INVOICE NO. 419185. DEALER WAS UNABLE TO RECREATE PROBLEM. THE SAME PROBLEM RECURRED APPROXIMATELY ONE YEAR LATER, 2013 BUT CAR HAS NOT BEEN TAKEN TO DEALERSHIP SINCE DUE TO OTHER PERSONAL ISSUES. *TR
I REPLACED MY BRAKE LINES BEING MANY OTHERS WITH THE CTS-V HAVE HAD FAILURE WHILE DRIVING. ONCE REMOVED, MY LINES WERE STARTING TO CRUMBLE APART UNDER THE RUBBER WHERE THE HOSE CONNECTS TO THE FITTING, JUST AS EXPECTED. THERE IS A RECALL FOR THE BASE CTS, BUT NOT FOR THE CTS-V, EVENTHOUGH THEY BOTH USE THE EXACT SAME PART NUMBER FOR THE BRAKE LINES. HERE IS A PHOTO OF THE PART: [IMG]HTTP://I1093.PHOTOBUCKET.COM/ALBUMS/I424/SEVILLIANSTS/100_8187.JPG[/IMG]. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC, WHO STATED THAT THE SENSOR IN THE PASSENGER'S SEAT NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS) AND STATED THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL ALTHOUGH HE WAS HAVING A SIMILAR ISSUE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE AND CURRENT MILEAGE WAS 88,107.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT ATTEMPTED TO MAKE A LEFT TURN AND HAD TO FORCE THE STEERING WHEEL TO MOVE. THE CONTACT ALSO MENTIONED THAT THE STABILIZATION ACTIVATED WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE STEERING SHAFT AND THE CLOCK MECHANISM WERE FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,094. THE CURRENT MILEAGE WAS 75,212.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH AND ATTEMPTING A LEFT TURN, THE STEERING BEGAN TO FAIL. IN ADDITION, THE ACCELERATOR PEDAL PULSATED AS THE BRAKE WARNING LAMP ILLUMINATED. THE VEHICLE WAS DRIVEN WITH THE WHEEL AT A THIRTY DEGREE ANGLE UNTIL THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS DIAGNOSED WITH HAVING A FRACTURED STEERING SHAFT. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 75000.
IDN7-34821 I COULD NOT ATTACH THE PDF. NOVEMBER 2012 I WAS PARALLEL PARKING AND FELT LIKE MY CAR SLIDE BEFORE STOPPING. I HAD APPROXIMATELY 32,000 MILES ON IT. ABOUT A WEEK LATER I TURNED THE WHEEL TO PARK AND AGAIN IT FELT LIKE THE CAR SLID ON SOMETHING, THE BRAKES MADE A NOISE, PULSATED AND DIDN'T FEEL LIKE THEY WERE GOING TO STOP. A DAY OR SO AFTER THAT I WENT TO PARK THE CAR AND THIS TIME THE BRAKES PULSATED, MADE A NOISE AND WOULD NOT STOP. I WAS HEADING FOR A BRICK WALL SO I SHIFTED THE CAR INTO PARK. EACH OF THESE OCCURRENCES HAPPENED AT SPEEDS OF APPROXIMATELY 5-10 MPH WHEN I WENT TO PARK THE CAR TURNING THE WHEEL TO THE RIGHT. I TOOK THE CAR TO THE CADILLAC DEALER AND THEY TOLD ME THEY DIDN'T KNOW OF ANY RECALL, AFTER CHECKING THE CAR THEY DIAGNOSED IT AS A FRONT WHEEL SPEED SENSOR ELECTRICAL FAILURE. THEY REPLACED THE HUB & CHARGED ME $725.70. 3 WEEKS AGO (AUGUST 2013) I WENT TO PARK MY CAR AND STARTED TO FEEL THE SAME PULSING OF THE BRAKES AND SLIDING OF THE VEHICLE.A DAY LATER I WAS PULLING INTO A PARKING SPACE WITH MY DAUGHTER & THE CAR SLID AND THE BRAKES PULSATED MY DAUGHTER IMMEDIATELY ASKED WHAT HAPPENED SHE FELT IT TOO. ON 9/6/13 I TOOK MY CAR WITH 35,630 MILES ON IT TO A DIFFERENT CADILLAC DEALER THEY DIAGNOSED IT WITH SEVERAL CODES & REPLACED THE ELECTRONIC BRAKE CONTROL MODULE CHARGING ME $1,434.87. I PICKED THE CAR UP ON 9/9/13 ON 9/10/13 THE SAME EXACT PROBLEM HAPPENED AGAIN. I EMAILED CADILLAC CUSTOMER ASSISTANCE 9/10/13 [XXX] CALLED ME ON 9/11/13 & SA
WHEN COMING TO A STOP FROM A SLOW SPEED THE VEHICLE WOULD NOT STOP. I EXPERIENCED THIS ON SEVERAL OCCASIONS, USUALLY WHEN DRIVING IN A NEIGHBORHOOD OR PULLING INTO A PARKING STALL. I NOTICED THAT IT ONLY OCCURRED WHEN DRIVING UNDER 10-15MPH. IT WOULD FEEL AS IF MY BRAKES WERE SLIPPING. MY CAR WOULD CONTINUE TO EASE FORWARD, THE BRAKE PEDAL WOULD PULSATE AND MY ENTIRE FRONT DECK OF THE CAR WOULD SHAKE. TO REMEDY THE PROBLEM I WOULD BE FORCED TO EITHER PUMP MY BRAKES, IMMEDIATELY SHIFT THE VEHICLE INTO PARK POSITION, OR REMOVE THE CAR KEYS. THANKFULLY, THERE HAS NOT BEEN ANY IMPACT AND NO ONE HAS BEEN INJURED. MY VEHICLE WAS COVERED UNDER A CERTIFIED-PREOWNED LUXURY WARRANTY OFFERED THROUGH GENERAL MOTORS. THE LOCAL DEALERSHIP SERVICED THIS CAR FOR THIS ISSUE IN 2009, 2010, 2011, AND 2012. ALL REPAIRS WOULD SEEM TO TEMPORARILY MASK THE PROBLEM, BUT THEN IT WOULD REOCCUR. MY WARRANTY EXPIRED ON MAY OF 2013. IN JULY 2013 I NOTIFIED THEM THAT THE BRAKE ISSUE WAS BEGINNING AGAIN AND AT A HIGHER FREQUENCY THAN BEFORE. THE LOCAL DEALERSHIP UNDERSTOOD THE HISTORY OF THE PROBLEM AND WAS GOING TO OFFER THE REPAIR OUT OF GOOD WILL EVEN WITH THE EXPIRED WARRANTY BECAUSE IT'S BEEN A DOCUMENTED ISSUE WITH MY VEHICLE. THE WARRANTY SHOULD FIX THE PROBLEM, SINCE IT HASN'T, IN MY OPINION, IT SHOULD BE COVERED. HOWEVER, THEIR CLAIM WAS DENIED BY GENERAL MOTORS. GENERAL MOTORS IS REFUSING TO FIX MY VEHICLE UNLESS I PAY FOR APPROXIMATELY $600 OF THE COST. I CANNOT AFFORD $600 AND FEEL THAT THIS SH
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE FRONT BRAKE PULSATED ABNORMALLY. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION. THE FRONT ROTORS WERE FOUND TO BE WORN AND THE REAR AXLE SEAL WAS CORRODED. THE FRONT ROTORS WERE REPLACED BUT THE REAR AXLE SEAL WAS NOT REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 50,400.
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE AIR BAG WARNING LIGHT ILLUMINATION. THE DEALER REPLACED THE AIR BAG SENSOR SEVERAL TIMES HOWEVER, THE FAILURE WAS NOT CORRECTED. THE CONTACT LATER BECAME INVOLVED IN A CRASH WHERE ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK AND NECK INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 88,500. UPDATED 8/26/13 *CN
CADILLAC REFUSES TO REPAIR FRONT PASSENGER SEATBELT RECALL BECAUSE "YOUR VEHICLE WAS NOT ONE UNDER THE RECALL." *TR
HELLO, I HAVE HAD MY BRAKES PULSATE (WITH A GRINDING NOISE) THEN FAIL WHILE MAKING A HARD RIGHT TURN ON SEVERAL OCCASIONS SINCE LAST SUMMER. THIS ONLY HAPPENS AT SLOW SPEEDS SUCH AS PULLING INTO A PARKING SPOT.FORTUNATELY, I HAVE NOT HIT ANYTHING OR ANYONE. I HAVE HAD EVERY RECALL FIXED ON MY CAR UP TO DATE. I WORK NEXT-DOOR TO A CADILLAC DEALERSHIP AND JOHN, MY SERVICE WRITER TOLD ME THERE ARE NO RECALLS OR BULLETINS. I AM VERY CONSCIOUS ABOUT HOW AND WHERE I PARK. PLEASE HELP GET THE WORD OUT TO THIS PROBLEM. THROWING MONEY AT PARTS NOT NEEDED TO FIX THE PROBLEM IS VERY EXPENSIVE, AS YOU CAN READ ON THE FORUM FROM OTHERS LIKE ME. ITS JUST A MATTER OF TIME BEFORE SOMEONE GETS HURT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PASSENGER SERVICE AIR BAG LIGHT COMES ON. AFTER 1 WEEK I SAT ON THE SEAT, THERE WAS A RECALL, AND THE SERVICE LIGHT WENT OUT. *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STARTED TO VIBRATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 55,000. ....UPDATED 12/20/12 *BF THE CONSUMER HAS STATED THAT THE DEALER HAS SEEN THE CAR AND THE MANUFACTURER HAS BEEN NOTIFIED. THERE IS A POSSIBLE DRIVE LINE FAILURE. COUPLERS ARE NOT A SERVICEABLE PART. UPDATED 12/31/2012 *JS
I PURCHASED THIS CAR AS A USED VEHICLE FROM ATLANTIC CADILLAC IN BAY SHORE NEW YORK IN APRIL 2011. SEVERAL TIMES SINCE THIS PURCHASE I HAVE HAD TROUBLE STOPPING.THE BRAKES FAIL AND SERVICE BRAKE ASSIST LIGHTS UP ON MY DASH. ALSO THE ABS AND THE TRACTION CONTROL SYMBOLS LIGHT UP ON THE DASH. I HAVE HAD THE CAR TO THE DEALER SEVERAL TIMES FOR THIS PROBLEM. I AM TOLD THEY CANNOT DUPLICATE THE PROBLEM. THIS IS NO WAY TO HANDLE A BRAKE SITUATION. THIS IS VERY DANGEROUS. I HAD MY DAUGHTER IN THE CAR THIS MORNING IN THE SCHOOL PARKING LOT. WHICH I MIGHT ADD WAS FULL OF STUDENTS AND CARS, BUSSES. THIS PROBLEM MUST BE ADDRESSED BEFORE SOMEONE IS KILLED. AS SOON AS THIS HAPPENED THIS MORNNING I CALLED THE DEALER AGAIN ONLY TO BE GIVEN THE SAME RESPONSE THE PROBLEM CANNOT BE DUPLICATED. I WAS NOT HAPPY WITH HOW I WAS BEING TREATED AT ATLANTIC CADILLAC SO THE LAST FEW TIMES I HAD PROBLEMS I WENT TO A DEALER CLOSER TO MY-HOME. KING OROUORKE 756 SMITHTOWN BYPASS SMITHTOWN 631-724-4700. *TR UPDATED 11/1/12 *CN UPDATED 11/1/2012 *JS
MY HUSBAND AND I HAVE BEEN WORKING WITH HILL CADILLAC, FC KERBECK AND GM PROTECTION PLAN TO RESOLVE OUR REPAIR ISSUES. THE INFORMATION WE HAVE RECEIVED IS THAT THE TIMING CHAIN NEEDS TO BE REPLACED. WE PAID FOR ADDITIONAL WARRANTIES WHEN WE PURCHASED OUR CADILLAC IN 2010. OUR TIMING CHAIN WAS REPLACED IN AUGUST 2011 AND NOW ARE BEING TOLD THAT THERE IS NO OIL IN OUR CAR AND WE NEED REPAIRS THAT COST OVER $2000.00. MY HUSBAND AND I DO NOT HAVE THAT KIND OF MONEY INSTANTLY. WE HAVE PROVIDED DOCUMENTATION OF TIMELY OIL CHANGES AND UP TO DATE REPAIRS ON THE VEHICLE. WE LOVE OUR CAR AND NOW NEED THE DEALERSHIP AND OTHERS TO STAND BEHIND THEIR "CERTIFIED" CAR AND REPAIR OUR CAR. ANY HELP YOU CAN GIVE WOULD BE APPRECIATED. CONTACTS SPOKEN TO ARE: RUBIN/CADILLAC CORPORATION: 866-790-5600 X 11197 - CASE NUMBER:[XXX]HILL CADILLAC - 610-356-4900 FC KERBECK - [XXX]- 856-786-8200 (PLACE OF PURCHASE) THANK YOU FOR ANY HELP YOU CAN PROVIDE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE DRIVER WAS TRAVELING 20 MPH AND WAS INVOLVED IN A CRASH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TOLD BY THE REPAIR SHOP THAT THERE WAS A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 10V644000 (AIR BAG: FRONTAL: SENSOR/CONTROL MODULE). THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE AND THE CURRENT MILEAGE WAS 51,443.
MY CAR HAS BEEN CONFIRMED THAT THE FRONTAL SENSOR/CONTROL MODULE DOES NOT WORK AGAIN. I HAD IT ONCE REPAIRED DUE TO A RECALL, I BELIEVE IN 2009. NOW IN 2012, I AM HAVING ANOTHER ISSUE WITH THE PASSENGER AIRBAG MODULE, IN WHICH NEEDS TO BE REPLACED (BEEN CONFIRMED BY DEALER). THIS PART SENSES IF THE PASSENGER IS SITTING IN THE CAR. THE LIGHT IS ON TELLING ME THE PASSENGER AIRBAG NEEDS SERVICE. MY BRAKES ARE NEW AND HAVE BEEN RECENTLY REPLACED, 2 MONTHS AGO, BUT THERE IS AN ISSUE WITH STEPPING ON THE BRAKES. WHEN I DO I SLIDE AND THERE IS AN INCREASE IN STOPPING DISTANCE. I ALMOST CRASHED INTO AN RV, SLID 8 FEET INTO AN INTERSECTION BECAUSE OF THIS ON-GOING ISSUE. I WAS TOLD BY CADILLAC DEALER IN BELLINGHAM, WA. THE DEALER DIDN'T KNOW WHY I WAS SLIDING BUT TO BE SURE, IT WAS BEST TO CHANGE THE BRAKES. WELL, IT IS HAPPENING AGAIN. I AM WONDERING IF IT IS A RECALL. I CAN PHYSICALLY HEAR THE BRAKES LOCK UP, MAKES A GRINDING LIKE NOISE, THEN SLIDES FORWARD. I AM SCARED TO DRIVE THE CAR. I AM IN WASHINGTON STATE & THE CAR WAS PURCHASED IN WASHINGTON STATE, AS WELL. IS IT POSSIBLE THAT MORE STATE CAN HAVE THE SAME ISSUES RELATED TO THE OTHER STATES AFFECTED? *TR
TL* THE CONTACT OWNS A 2007 CADILLAC CTS . THE CONTACT STATED THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE DRIVING OR ALSO WHEN THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE SENSOR ON THE PASSENGER SIDE NEEDED TO BE REPLACED AND THE AIR BAGS HAD BEEN DISABLED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 111,000.
TL* THE CONTACT OWNS A 2007 CADILLAC STS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2007 Cadillac CTS → · Every CTS year → · How the figures are calculated →