Page 2 of 5 · complaints 51–100 of 217

2007 Cadillac CTS complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Electrical SystemFire
Filed Feb 2, 2017135,000 milesFL

WHILE DRIVING CAR ON CITY STREET ABOUT 2 MILES FROM HOME, NOTICED SMELL COMING OUT OF VENTS. PULLED OVER TO CHECK FOR PROBLEM AND FOUND THAT THE ENGINE COMPARTMENT WAS ON FIRE. CALLED FIRE DEPT WHO CAME AND PUT OUT THE FIRE BUT THE FRONT OF CAR WAS COMPLETELY DESTROYED. CALLED GM CUSTOMER SERVICE TO REPORT AND THEY BASICALLY TOLD ME THEY WERE NOT GOING TO GET INVOLVED. NO INVESTIGATION OR HELP WHAT SO EVER. IT APPEARS TO HAVE BEEN CAUSED BY SOME KIND OF ELECTRICAL SHORT, NOT FUEL RELATED. FIRE APPEARED TO HAVE STARTED ON PASSENGER SIDE OF ENGINE NEAR THE BATTERY.THE CAR CONTINUED TO RUN NORMALLY WHILE ON FIRE. *TR

Air Bags
Filed Jan 13, 201777,000 milesLA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT ANY SPEED, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE AIR BAGS WERE RECALLED AND REPAIRED IN 2011. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

Engine
Filed Jan 10, 201777,000 milesPA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT CYLINDER TWO MISFIRED. THE TECHNICIAN CLEARED THE CODE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

Visibility › Sun/Moon Roof Assembly
Filed Oct 24, 201653,621 milesOR

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT NOTICED THAT THE PASSENGER SIDE FLOOR MAT WAS WET. WHENEVER IT RAINED, WATER ENTERED THE VEHICLE FROM THE SUN ROOF. THE DEALER DIAGNOSED THAT THE GENERAL TRIM AND INTERIOR OF THE SUN ROOF NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,621.

Power Train
Filed Oct 13, 2016NC

VEHICLE JERKS WHEN PUTTING IN GEAR.

Service Brakes
Filed Sep 19, 2016MD

I AM THE OWNER OF THIS 2007 GM PRODUCT. I TOOK MY CAR TO FRANKEL CADILLAC 1/09/15 , INVOICE NUMBER 60596 AND I WAS NEVER NOTIFIED THAT THERE WERE RECOMMENDED RECALLS ON MY VEHICLE. ON THAT DATE THERE WERE SOME PROBLEMS RELATED TO THE WIRING ON THE ABS AND EBTM AND I DENIED THE SERVICE TO BE DONE THERE BECAUSE I WAS QUOTED A COST OF OVER 2,500 DOLLARS AND I WAS INFORMED THAT IT MIGHT ESCALATE TO 3500 IF AN ABS PUMP NEEDED TO BE REPLACED ALSO. I LATER HAD THE WORK DONE AT YOUNG'S LOCATED IN WOODLAWN FOR A LOT LESS. I NOW PROBLEMS WITH THE POWER TRAIN AND THE ANTI THEFT SYSTEM AND HAVE THE AUTO IN GREGG'S REPAIR , 5050 WABASH AVE. I ALSO SAW ON LINE THAT THE ON STAR OPERATION IS ABLE TO RELEASE THE ANTI THEFT MODE. I HAVE BEEN QUOTED A PRICE OF 886 DOLLARS PLUS CHANGE BY GREGG'S CADILLAC . I AM ABLE TO DRIVE THE VEHICLE, BUT IN ORDER TO GET THE KEY OUT, THE BATTERY HAS TO BE DISCONNECTED. I AM PERPLEXED THAT I WAS NEVER NOTIFIED ABOUT THE RECALLS ON THIS VEHICLE. WITH ALL OF THE NOTED PROBLEMS I WAS IN MOTION. I WAS STOPPED BY THE POLICE FOR THE BRAKE LIGHT IN THE CITY AND I WAS DRIVING ON THE HIGHWAY WHEN THE ANTI THEFT MODE WENT INTO OPERATION.

Air Bags
Filed Aug 26, 2016NC

WHILE VEHICLE IS RUNNING THE RADIO TURNS OFF AND ON INTERMITTENTLY STATIONARY OR MOVING. THE VEHICLES WHILE DRIVING SHUT DOWN WHILE DRIVING. THE CAR SOMETIMES WON'T START WHEN TURNING ON THE IGNITION SWITCH. AIRBAG LIGHTS IS ON AND CHECK VOLTAGE LIGHT ARE REGISTERING WHILE STATIONARY OR DRIVING. THE PLUGS, ALTERNATOR AND CORE PACK WAS REPLACED HOPING TO RESOLVE THE ISSUE. TOOK VEHICLE TO THE CADILLAC DEALERSHIP BUT THEY DENIED ME ANY SERVICE UNDER THE RECALL PROBLEMS I WAS EXPERIENCING. THERE POSITION IS THE RECALL IS VIN. SPECIFIC.

Air Bags
Filed Aug 22, 2016200,000 milesCA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FRONTAL PASSENGER SIDE AIR BAG SENSOR CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE FAILURE MILEAGE WAS 200,000.

Service Brakes
Filed Aug 4, 2016159,000 milesCA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000.

Seats
Filed Aug 1, 201668,000 milesVA

THE PASSENGER SEAT NO LONGER RECOGNIZES A PERSON IS SITTING IN THE SEAT. THEREFORE, THE SEAT BELT "ALARM" DOES NOT ACTIVATE WHEN THE SEAT BELT IS UNFASTENED. I DO NOT KNOW IF THE AIR BAG WOULD ACTIVATE IF NEEDED IN A CRASH. FIRST NOTICED 7/27/2016.

Service BrakesCrash1 injured
Filed Jul 18, 201680,000 milesTX

TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY SURGED AT A HIGH RATE OF SPEED WHILE MAKING A LEFT TURN TO GO INTO THE OPPPOSITE DIRECTION. THE CONTACT APPLIED EXTREME FORCE TO THE BRAKE PEDAL, BUT THE VEHICLE CONTINUED AT A HIGH RATE OF SPEED AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED HEAD AND NECK INJURIES AS WELL AS PAINS TO THE RIGHT HAND AND ARM. THE CRASH CAUSED AN ELEVATION IN BLOOD PRESSURE THAT REQUIRED MEDICAL TREATMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED, TOWED, AND INSPECTED BY THE INSURANCE COMPANY'S REPAIR SHOP AND THE MANUFACTURER WHO STATED THAT THERE WAS NO FAILURE. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE VEHICLE TO SURGE AT A HIGH RATE OF SPEED. THE BRAKES DID NOT PREVENT THE CRASH. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V394000 (ELECTRICAL SYSTEM) AND 10V105000 (SERVICE BRAKES, HYDRAULIC). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Jun 13, 2016143,966 milesTN

TAKATA RECALL PASSENGER SERVICE AIR BAG LIGHT STAYS LIGHT UP.

Service BrakesCrash1 injured
Filed Jun 13, 2016TX

TL* THE CONTACT OWNED A 2007 CADILLAC CTS. WHILE ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT AND UNINTENTIONALLY ACCELERATED WITHOUT WARNING. IN ADDITION, THE VEHICLE EXPERIENCED A LOSS OF STEERING AND THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A NECK INJURY AND PAIN TO THE RIGHT KNEE AND FOOT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Air Bags
Filed May 30, 2016118,600 milesSC

SERVICE AIR BAG LIGHT COMES ON INTERMITTED ; MOVEMENT OF PASS. SEAT AFFECTS THE LIGHT. WORRISOME CONDITION.

Air Bags
Filed May 12, 201673,837 milesMD

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THE AIR BAG NEEDED TO BE REPLACED HOWEVER, THE CONTACT STATED THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,837.

Air Bags
Filed Apr 25, 2016VA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AND AN ERROR MESSAGE TO SERVICE THE AIR BAG SYSTEM APPEARED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS NOT ABLE TO PASS AN INSPECTION DUE TO THE AIR BAG MALFUNCTION. THE CONTACT WAS UNCERTAIN OF THE REPAIR REQUIRED TO PREVENT THE LIGHT FROM ILLUMINATING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS LATER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Power Train
Filed Apr 12, 2016160,000 milesMI

2007 CADILLAC CTS BEGAN MAKING A LOUD HUMMING NOISE. HAD THE REAR DRIVER SIDE WHEEL BEARING CHANGED BUT THE NOISE CONTINUED. ON WAY HOME FROM WORK THE FOLLOWING DAY ON I75 DRIVING 70MPH WHICH IS THE SPEED LIMIT, THE CAR STARTED MAKING A LOUD CLUNKING SOUND AND WAS NEARLY IMPOSSIBLE TO STEER. NEARLY HAD ACCIDENT WHILE TRYING TO GET TO SHOULDER OF ROAD. WAS INFORMED BY MECHANIC THAT "THE REAR END WENT OUT OF YOUR CAR BECAUSE YOU DIDN'T HAVE ANY DIFFERENTIAL FLUID LEFT IN IT" WHEN I ASKED HOW THAT COULD HAPPEN THE MECHANIC SAID THERE MUST HAVE BEEN A LEAK OF SOME KIND. STARTED RESEARCHING AND FOUND THERE WAS A RECALL ON THE CAR 4 YEARS BEFORE I PURCHASED IT. WHEN I CALLED GM AT 800-458-8006 I WAS TOLD BY AUTOMATED PHONE SYSTEM THERE IS AN OPEN RECALL ON MY VEHICLE #07204E AND 10355C SO ASKED TO SPEAK WITH A REPRESENTATIVE AND THE LADY FROM MANILLA IN THE PHILIPPINES (BECAUSE THAT'S WHERE THEIR CUSTOMER CARE CENTER IS???) INFORMED ME THAT THERE IS "NO OPEN RECALL ON YOUR CAR" EVEN AFTER I TRIED TO EXPLAIN THE AUTOMATED SERVICE HAD JUST GIVEN ME 2 OPEN RECALL NUMBERS FOR MY VIN # ...SHE SAID SHE COULDN'T HELP ME FIND SERVICE FOR MY CAR.

Engine
Filed Feb 1, 201666 milesMO

PURRCHASED CAR USED IN 2010. WHILE ON A TRIP EAST THE ENINE WOULD STAR REVVING UP DURING ANY TYYPE OF ACCELARATION.I CALLED ON-STAR FOR AN ANALISIS OF WHAT MIGHT BE THE PROBLEM.THEY RAN A REPORT WHILE I WAS STILL DRIVING AND CAME BACK WITA DIAGNOSIS OF LOW LVEL OF MOTOR OIL.I TOLD THEM I SHHOWED A LEVEL OF OVER 20% .THEY SAID IT WAS OK TO DRIVE HOME BUT TO GET AN OIL CHANGE AS SOON AS I GOT HOME. THIS PRROBLEM HAS PERSISTED EVER SINCE,REGSRDLESS OF THE OIL LEVEL. I INQUIED ABOUT THIS PROBLEM ON THE INTERNET AND SEVERAL CAME BACK WITH "THIS IS COMMON FOR CADILLACS AND FOR ME TOSTART CARRYING SOME OIL IN THE TRUNK BBECAUSE THESE CARS OF THIS DATE HAD NO OIL GAUGE AND THEREFORE THE REVVING NOISE WAS THE ONLY CLUE ITHIS CAR WOULD GIVE ME THAR IT NEEDS OIL.. SO I AM CONFUSED! WHY IS THERE NO OIL GAUGE IN THIS CAR? EXPECIALLY WHEN IT IS EQUIPPED WITH A 3.6 HIGH PERFORMANCE ENGINE? .I DON'T KNOW IF THIS IS TRUE OR NOT BUT I HAVE BEEN TOLD THAT THERE WAS A LAWSUIT FILED AND RIGHT AFTER THE COMPANY STARTED TO INSTALL OIL GAUGES IN THE NEWER MODELS AGAIN. I CANNOT GET ANY ANSWERS FROM DEALERS AND I WOULD LIKE TO KNOW IF THERE HAS BEEN MORE OF THESE CONCERNS BESIDES MINE AND WHAT WAS THE END RESULTS IF ANY.

Engine
Filed Jan 28, 2016111,000 milesSC

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE TIMING CHAIN WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 111,000.

Electronic Stability Control (esc)
Filed Jan 27, 2016110,000 milesFL

ECM UNIT FAILED TO FUNCTION LEAVING THE CAR IN A ENGINE POWER REDUCED MODE. CAR WILL NOT RESPOND TO ACELLERATION AND WILL NOT GO MORE THAN 40 MPH

Air Bags
Filed Dec 5, 2015PA

MY 2007 CADILLAC CTS HAS HAD PROBLEM AFTER PROBLEM SINCE I PURCHASED IT USED AT 60,000 MILES!! I AM NOW EXPERIENCING SERIOUSLY DANGEROUS & HAZARDOUS BRAKE ISSUES WHEN PARKING &/OR TURNING THE WHEEL ALL THE WAY!! THE BRAKES PULSATE & GO TO THE FLOOR BUT FAIL TO STOP!! THE SERVICE BRAKE LIGHT COMES ON & THE ABS/TC LIGHT AS WELL, BUT THEN WILL GO OFF BEFORE I CAN MAKE IT TO THE DEALER!! WHEN I PARKED ON A HILL MY CAR FAILED TO STAY PARKED & STARTED TO DRIFT BACKWARDS DOWN THE HILL SO I HAD TO JUMP IN & HIT THE BRAKES MANUALLY!! ALSO THE PASSENGER AIRBAG LIGHT DOESN'T RECOGNIZE WHEN SOMEONE IS IN THE PASSENGER SEAT. THE SERVICE AIRBAG LIGHT WOULD COME ON THE DASH & INFORMATION CENTER THEN NOW IT IS STAYING ON AT 90,000 MILES. I CONTACTED GMC ABOUT THE BRAKE ISSUES & THEY TOLD ME THERE WAS NO RECALLS FOR ANY BRAKE ISSUES!! I ALSO ASKED ABOUT THE RECALL FOR THE AIRBAG FOR MY 2007 VEHICLE BUT THEY INFORMED ME IT WASN'T FOR MY VIN # BUT IT IS HAVING THE SAME EXACT ISSUES AS THE RECALL!! SOMEONE IS GOING TO GET SERIOUSLY INJURED DUE TO THESE HAZARDS!! GMC/CADILLAC NEEDS TO STEP UP & CORRECT THESE ISSUES BEFORE IT IS TO LATE!! HOW MANY MORE PEOPLE HAVE TO GET INJURED, DIE, OR COMPLAIN BEFORE THESE ISSUES ARE ADDRESSED!!! THIS IS SUPPOSED TO BE A LUXURY CAR BUT IT IS MORE LIKE A JUNK CAR DEATH TRAP!!!!

Air Bags
Filed Dec 4, 201590,000 milesPA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT FAILED TO DETECT WHEN THE SEAT WAS OCCUPIED. THE AIR BAG WARNING LIGHT CONSTANTLY ILLUMINATED. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Air BagsCrash
Filed Dec 4, 201589,513 milesIL

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT WOULD NOT DETECT AN OCCUPANT ON THE SEAT IN ORDER TO ACTIVATE THE AIR BAGS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,513.

Engine
Filed Dec 3, 201565,000 milesHI

GOOD EVENING, I AM A OWNER OF CTS 2008 , REGISTRATED IN ITALY . IN THIS MOMENT I AM IN ROMANIA. THE CAR HAVE 65.000 MILES, AND IN CADILLAC SERVICE HERE ( ROMANIA ), I HAVE AN ERROR WICH IS P0008 ( CHAIN CHAMBER ). THE SERVICE TOLD ME IS NOT POSSIBLE FOR THEM TO COVER WITH THE GUARANTEE THIS CHANGE OF CHAIN CHAMBER . EVERYBODY , ON CADILLAC FORUM , HAVE TOLD ME THE MUST CHANGE FREE OF CHARGE , BECAUSE THIS PROBLEM COVER 10 YEARS OF WARRANTY FOR NEXT : SPECIAL COVERAGE 11340 AND SPECIAL COVERAGE 14582 , I DON T KNOW EXACTLY WICH IS ! I ATTACH YOU WHAT THE FORUM FRIENDS, HAVE TOLD ME : IS A RECALL SERVICE, AND YOUR SERVICE FROM ROMANIA HAVE TOLD ME, I MUST PAY FOR THIS . WHAT I DOING PLEASE.? MARIUS, HERE IS THE RECALL LETTER FROM GM, IT STATES GLOBAL WARRANTY MANAGEMENT SYSTEM 11340C: SPECIAL COVERAGE ADJUSTMENT - TIMING CHAIN WEAR - (NOV 5, 2012) SUBJECT: 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR ALSO IF YOU OWN A CADILLAC HERE ALL THE CADILLAC DELALERS, THEY TELL YOU ARE NOT INFORMED WITH THIS BULETIN 11340. IT S NOT NORMAL TO NOT COVER ALL THE CAR ALL OVER THE WORLD. WHY THEY SELL ABROAD USA, IS ARE NOT ISSUE GUARANTEE FOR WHAT THEY SAYING ? WHERE I NEED TO REPORT THAT PROBLEM ?. ALL THE TIME THE CADILLAC SERVICE FROM ROMANIA, TELL ME GM , NOT PAY FOR THAT. IS AVAILABLE ONLY FOR USA CITTIZEN? WAITING FOR YOUR KINDLY REPLY PS I HAVE WRIGHT A CADILLAC NUMBER AND HAWAI STATE. BUT IS IMPORTANT TO KNOW WHAT S HAPPEND IN EUROPE WITH THE GM DEALEARS . THEY SELL AND T

Service Brakes
Filed Nov 17, 201565,000 milesMI

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WOULD START, BUT FAILED TO SHIFT INTO THE ACCURATE GEAR AND THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR AND HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Air Bags
Filed Sep 30, 2015FL

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIR BAG LIGHT ILLUMINATED WHEN THE SEAT WAS OCCUPIED. THE MESSAGE BOARD DISPLAYED "PASSENGER AIR BAG OFF'. THE FAILURE OCCURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLADDER AND/OR SENSOR NEEDED TO BE REPLACED. THE CONTACT STATED THAT VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS NOT AVAILABLE.

Engine
Filed Sep 30, 2015150,000 milesCA

FOR THE LAST YEAR MY CAR HAS RAN BADLY. VERY ROUGH IDLE, ENGINE LIGHT THROWING MULTIPLE CODES, BAD GAS MILEAGE, HEAVY OIL CONSUMPTION, AND PULSATING THROTTLE WHILE PARKED AND DRIVING. I'VE TAKEN IT TO THE DEALERSHIP AND FOR AN ENTIRE YEAR THEY'VE GIVEN ME THE RUNAROUND. ON MONDAY I TOOK IT BACK IN TO RANCHO MOTOR COMPANY IN VICTORVILLE, CALIFORNIA AND THEY FINALLY SAY IT'S THE TIMING CHAIN. THE RECALL WARRANTY VOIDED AT 120000 MILES. NOW THEY REFUSE TO HONOR THE RECALL. MY CAR IS DANGEROUS TO DRIVE.

Air Bags
Filed Sep 16, 201598,000 milesNM

AIR BAG DEFECT LIGHT REMAINS ON FOR THE PASSENGER SEAT DETECTOR.

Service Brakes
Filed Sep 10, 201550,000 milesCA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND PULSATED WHILE TRAVELING TO THE FLOORBOARD. THE STEERING SENSOR ILLUMINATED UPON REVERSING. IN ADDITION, THE STABILITRAK SENSOR ILLUMINATED WHEN MAKING A LEFT TURN. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED ALONG WITH ABS SENSORS AND THE STABILITRAK. IN ADDITION, THE CONTACT MENTIONED THAT THE TIRES WOULD WEAR OUT PREMATURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

Air Bags
Filed Aug 24, 2015GA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE MODULE AND CUSHION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

Air Bags
Filed Aug 10, 201585,000 milesOH

IN DECEMBER OF 2010 THERE WAS A RECALL FOR THE PASSENGER SIDE AIR BAG SENSOR. THAT RECALL WAS COMPLETED ON JULY 7, 2011. I BOUGHT THIS USED CAR WITH VERY LOW MILEAGE ON JUNE 15, 2013. ON AUGUST 7, 2015 THE AIR BAG SENSOR WENT OUT. THE DEALERSHIP SAID THAT SINCE THE RECALL HAD ALREADY BEEN DONE THEY WOULD NOT DO IT FOR FREE A SECOND TIME. IT SOUNDS TO ME LIKE THE RECALL WAS REPLACED WITH A FAULTY PART AS WELL. I AM VERY DISAPPOINTED WITH THIS CADILLAC AND WILL NEVER BUY ANOTHER ONE. I HAVE HAD NOTHING BUT PROBLEMS SINCE I DROVE IT OFF THE LOT.

Air Bags
Filed Aug 7, 201582,300 milesIN

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 82,300. MA 10/19/15 THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE NEAREST CADILLAC DEALER. THE REPAIR WAS PAID FOR IN FULL BY THE OWNER. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. THE CONSUMER WAS ADVISED THAT IT WAS A POSSIBILITY FOR THE PROBLEM TO RECUR. THE CONSUMER STATED THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE REPAIR COST. UPDATED 3/21/16*JS *CN

Electrical System
Filed Jul 24, 201599,000 milesPA

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 60 MPH, THE KEY CAME OUT THE IGNITION. THE DEALER PERFORMED A REPAIR, BUT IT DID NOT RESOLVE THE ISSUE WITH THE IGNITION AND THE AIR BAG WARNING LIGHT BEGAN ILLUMINATING SINCE THE REPAIR. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.

Electrical System
Filed Jul 14, 2015DC

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Jul 9, 201538,000 milesNJ

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE STARTING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG OFF INDICATOR ILLUMINATED CONTINUOUSLY. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V644000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

Service Brakes
Filed Jun 8, 201595,587 milesCA

MOST OFTEN WHEN DRIVING AT SPEEDS 15 MPH OR LESS AND DOING A TURN (SUCH AS PARKING OR GOING THROUGH A DRIVE THROUGH), YOU CANNOT PUSH IN THE BRAKE PEDAL AND STOP THE VEHICLE. YOU HAVE TO TO RAPIDLY PRESS AND DEPRESS THE BRAKE PAD UNTIL THE BRAKES ENGAGE AND STOPS THE VEHICLE BEFORE HITTING THE VEHICLE IN FRONT OF YOU OR SOME OTHER OBJECT. I HAVE ALSO EXPERIENCED THIS DURING AN EMERGENCY STOP AT HIGHWAY SPEEDS. THE VEHICLE HAS BEEN TO THE DEALER FOR REPAIR. THEY WERE SUPPOSED TO HAVE FIXED THE PROBLEM. $1000 LATER THE SAME PROBLEM IS PRESENT. SECOND ISSUE WITH THIS VEHICLE, THE ANTI-THEFT SYSTEM PERIODICALLY TRIPS ITSELF AND THE CAR CANNOT START FOR APPROXIMATELY 10 MINUTES.

Service Brakes
Filed May 25, 2015105,000 milesNY

WHILE DRIVING THE CAR WITH TWO CHILDREN INSIDE IT WE APPROACHED A BUSY INTERSECTION AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND THE CAR DID NOT EVEN SLOW DOWN. PUMPING THE BRAKES DID NOT WORK EITHER. WE WENT RIGHT THROUGH THE STOP SIGN BY SWERVING AROUND OTHER CARS. LUCKILY THERE WERE NO PEDESTRIANS CROSSING AND THANKS TO OTHER DRIVERS BEING VERY ALERT THERE WAS NO ACCIDENT, BUT IT WAS VERY CLOSE AND TERRIFYING. WE ALLOWED THE CAR TO COAST TO A STOP AND THEN HAD TO PUSH IT TO A SIDE STREET TO GET OUT OF THE MAIN ROADWAY. THE CAR STILL HAD A FULL RESERVOIR OF BRAKE FLUID (NO FLUID LEAKS) AND HAD NO BRAKE SYSTEM WARNING LIGHTS AT ALL ILLUMINATING ON THE DASH. BRAKE PAD AND ROTORS WERE ONLY A MONTH OLD. WE ARE HAVING THE CAR TOWED TO A CADILLAC DEALERSHIP TODAY. *TR

Service Brakes
Filed May 1, 201581,000 milesGA

AS I WAS BACKING OUT OF A PARKING SPACE AND PROCEEDED TO DRIVE FORWARD AND TO COME TO A STOP THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR I ALMOST REAR ENDED ANOTHER VEHICLE AS I HIT THE EMERGENCY BRAKE IN TIME TO STOP MY QUESTION IS THERE A RECALL FOR THIS AS IT NEVER GAVE WARNING ANYTHING WAS WRONG ON THE DASH OR OTHERWISE. *TR

Electrical System
Filed Apr 17, 201590,000 milesKY

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING AT 55 MPH, THE VEHICLE STALLED AND THE SERVICE THEFT SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE MODULE WAS REPLACED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND IT WAS DETERMINED THAT THE IGNITION FAILED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Power Train
Filed Apr 15, 201580,000 milesFL

ON 4/02/2015 I WAS DRIVING MY VEHICLE WHEN SUDDENLY I HEARD A EXPLOSION TYPE SOUND AND IT WOULD NOT MOVE. I WAS DOING APPROXIMATELY 30 TO 35 MPH. I PULLED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE WHEN I SAW OIL COMING OUT FROM THE BACK OF THE CAR I CALLED AAA AND THEY TOWED ME TO MY HOME WERE I DID RESEARCH AND FOUND THAT CADILLAC CTS FROM 2005-2007 WERE HAVING PROBLEMS WITH THE REAR DIFFERENTIAL. SO I CONTACTED CADILLAC DIV. DIRECTLY AND WAS GIVEN A CASE # 71-1463000661 THEY CONTACTED CORAL CADILLAC DEALER AND THEY CAME PICKED UP MY CAR AND HAD IT INSPECTED THEY CONFIRMED THAT THE CAR HAS POWERTRAIN PROBLEMS BUT THE MECHANIC SAYS THAT THERE IS A POSSIBILITY THEY WILL NOT COVER THE FEES TO REPAIR IT DUE TO THE VIN # OF MY VEHICLE DOES NOT HAVE A RECALL FOR THAT ISSUE> AT THIS POINT I DO NOT UNDERSTAND MY CAR HAS EXPERIENCED EVERYTHING IN THE ORIGINAL RECALL FOR THAT MAKE, MODEL AND YEAR. PLEASE HELP..... *TR

Electrical System
Filed Mar 19, 201583,000 milesNJ

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM); HOWEVER, ON THE WAY HOME, THE INSTRUMENT PANEL MOMENTARILY FLICKERED. THE CONTACT DROVE OVER A BUMP ON THE ROAD AND THE VEHICLE STALLED. THE KEY WOULD GET STUCK INSIDE THE IGNITION INTERMITTENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE TECHNICIAN REPLACED AN UNKNOWN COMPONENT ON THE IGNITION SWITCH AT THE OWNER'S EXPENSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,000.

Electrical System
Filed Feb 19, 201586,000 milesNJ

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION AFTER RESTARTING. THE FAILURE RECURRED ON A SEPARATE OCCASION AND WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE CONTACT WAS UNCERTAIN OF THE REPAIR THAT WAS PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

Electrical System
Filed Feb 16, 201573,000 milesTX

I WAS DRIVING DOWN A MAJOR HIGHWAY WITH MY 2 SMALL CHILDREN WITH THE AC ON WHEN ALL OF A SUDDEN ALL THE GAUGES IN THE CAR DROPPED TO ZERO AND THE CAR INSIDE BECAME VERY HOT AND THE STEERING WHEEL TIGHTENED UP. I IMMEDIATELY GRIPPED THE WHEEL AS TIGHT AS I COULD AND MOVED TO THE SIDE OF THE HIGHWAY. I THOUGHT WE WERE GOING TO CRASH. I HAD NO CONTROL OVER THE VEHICLE, IT WAS SHUTTING ITSELF DOWN WHILE I WAS DRIVING. WHEN I PULLED OVER I HAD TO FORCE IT INTO PARK. THIS IS AN EXTREME SAFETY ISSUE, WE COULD HAVE BEEN HIT AND KILLED BY ANOTHER CAR. IT HAPPENED SO FAST. ANOTHER INCIDENT THAT OCCURRED TODAY WAS THAT I PARKED IN MY DRIVEWAY AND TRIED TO TURN MY CAR OFF AND THE KEY WOULD NOT MOVE OR COME OUT OF THE IGNITION SWITCH. THE CAR RAN FOR A WHILE AND THAN SHUT OFF, BUT THE HEADLIGHTS LIGHTS WERE BLINKING VERY FAST AND DID THAT UNTIL THE BATTERY DIED AND THE KEY IS STILL STUCK IN THE IGNITION AND WILL NOT COME OUT. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED. USUALLY THE KEY WILL COME OUT AFTER MULTIPLE ATTEMPTS, BUT I HAVE HAD TO REPLACE 4 BATTERIES FROM THE TIME I PURCHASED THIS VEHICLE IN MARCH OF LAST YEAR UNTIL NOW. I WILL NEVER BUY A CADILLAC VEHICLE AGAIN. *TR

Electrical System
Filed Jan 22, 2015NJ

2007 CADILLAC DTS. CONSUMER WROTE IN ON BEHALF OF HER MOTHER. COMPLAINS ABOUT THE IGNITION SWITCH AND THE RECALL *CN THE CONSUMER STATED THE IGNITION SWITCH WAS NOT REPLACED. ONLY A MODIFICATION TO THE KEY AND RING WAS DONE. *JB

Power Train
Filed Jan 15, 2015108,000 milesOH

I WAS DRIVING DOWN THE ROAD AND HEARD A TERRIBLE CLUNK FOLLOWED BY GRINDING. I STOPPED TO LOOK UNDER THE CAR BECAUSE I THOUGHT SOMETHING FELL OUT OR OF THE CAR. I GOT IT TO A REPAIR SHOP AND THE REAR DIFFERENTIAL WENT OUT BECAUSE IT HAD BEEN LEAKING. I HAD CONTACTED CADILLAC EARLIER IN THE 2014 TO CHECK ON RECALLS AND WAS TOLD THAT MY CAR WAS NOT UNDER RECALL. I THINK IT SHOULD'VE BEEN UNDER RECALL. I READ THAT THIS IS A BIG PROBLEM WITH THE CTS, BUT CADILLAC REFUSES TO MAKE IT RIGHT ON OLDER MODELS. I AM JUST GLAD I WASN'T DRIVING AT 70 MPH OR SOMEBODY COULD'VE BEEN KILLED. I AM $2,200 IN THE HOLE NOW... *TR

Service Brakes
Filed Jan 6, 201595,000 milesCT

FRONT BRAKE LINE BROKE AT JUNCTION BETWEEN RUBBER PORTION OF THE LINE AND THE METAL PORTION OF THE LINE, AT A FITTING THAT WAS COVERED BY A RUBBER BOOT THAT ALLOWED WATER TO REMAIN TRAPPED, CORRODING THE FITTING. THIS OCCURRED SHORTLY AFTER STARTING UP, WHILE TRAVELLING AT 25MPH TOWARDS A RED LIGHT WITH A STOPPED CAR. THE BRAKE PEDAL FELL TO THE FLOOR RAPIDLY, AND A FURTHER PUMP OF THE BRAKE DID NOTHING TO APPRECIABLY STOP THE CAR. THERE IS A RECALL FOR THIS VERY ISSUE THAT COVERS THIS MAKE/MODEL (2007 CTS-V), BUT GM STATES THAT MY CAR WAS NOT AFFECTED. FURTHERMORE, CAR WAS AT THE DEALERSHIP THREE MONTHS PRIOR FOR BRAKE WORK.

Service BrakesCrash1 injured
Filed Dec 19, 201442,000 milesTN

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. IN ADDITION, THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SHOULDER AND NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

Power Train
Filed Dec 7, 201480,000 milesNJ

CAR CONSUMED SO MUCH OIL THAT TIMING CHAIN TENSIONERS CAUSED TIMING CHAINS ISSUES THAT CAUSED CAR TO STOP RUNNING. *TR

Power Train
Filed Dec 1, 2014OK

2007 CADILLAC CTS. CONSUMER HAD A REBUILT TRANSMISSION WITH REBUILT TORQUE INSTALLED AND WOULD LIKE TO BE REIMBURSED. *SS THE CONSUMER STATED THE VEHICLE HAD BEEN JERKING AND HESITATING, WHILE DRIVING. *JB

Electrical System
Filed Nov 26, 2014MD

TL* THE CONTACT OWNS A 2007 CADILLAC CTS. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Cadillac CTS → · Every CTS year → · How the figures are calculated →