Owners filed 204 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 4 times.
When it fails
08800088,000 milesMedian miles at failure
56 complaints record an odometer reading. Failures cluster around 150,000–200,000 miles.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
12
3
0
3
Engine and Engine Cooling › Engine
11
0
3
0
Air Bags › Frontal
10
5
0
7
Unknown or Other
9
0
0
0
Air Bags
8
1
0
3
Engine and Engine Cooling › Engine › Gasoline
7
0
0
0
Vehicle Speed Control
6
1
0
0
Steering › Rack and Pinion
6
0
0
0
Service Brakes, Hydraulic › Foundation Components › Disc › Rotor
5
0
0
0
Fuel System, Gasoline › Delivery › Fuel Pump
5
0
0
0
4 safety recalls
Part 573 reports
Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices07E021000
Filed Mar 12, 2007742 vehiclesDelphi
Defect. CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk. FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
Remedy. DELPHI WILL NOTIFY OWNERS AND REPLACE THE UPR FREE OF CHARGE. THE RECALL BEGAN ON APRIL 23, 2007. OWNERS CAN CONTACT DELPHI AT 877-411-8770.
Steering › Rack and Pinion03V527000
Filed Dec 11, 2003750,283 vehiclesGeneral Motors Corp.
Defect. CERTAIN PASSENGER VEHICLES HAVE LOWER PINION BEARINGS IN THE POWER RACK AND PINION ASSEMBLY IN WHICH THE RETAINER TABS WERE NOT CRIMPED PROPERLY. THESE RETAINERS COULD FAIL AND PERMIT THE BALL BEARINGS TO ESCAPE.
Risk. IF THIS OCCURS, THE PINION SHAFT CAN BE FORCED UPWARD DURING LEFT TURNS AND BACK DOWN AS THE STEERING WHEEL IS MOVED BACK AND TO THE RIGHT. IF THE PINION SHAFT MOVES FURTHER, THE DRIVER WILL NEED TO EXERT MORE EFFORT TO TURN THE STEERING WHEEL, SIMILAR TO A VEHICLE WITHOUT POWER ASSISTED STEERING. IF THE PINION SHAFT MOVES EVEN FURTHER, THE DRIVER WILL REQUIRE MUCH HIGHER EFFORT TO TURN LEFT AND MAY NOT BE ABLE TO TURN THE WHEEL AS MUCH AS INTENDED. WITH THE MAXIMUM PINION SHAFT MOVEMENT, WHICH REQUIRES INTERNAL GEAR COMPONENT DAMAGE, THE DRIVER CAN ENCOUNTER HIGH RESISTANCE TO TURNING LEFT, FOLLOWED BY UNINTENDED POWER ASSIST TO THE RIGHT. IN ANY OF THESE CONDITIONS, A CRASH COULD OCCUR.
Remedy. DEALERS WILL INSTALL A NEW LOWER PINION BEARING UNLESS INSPECT OF THE EXISTING BEARING INDICATES THAT REPLACEMENT OF THE GEAR ASSEMBLY IS NECESSARY. OWNER NOTIFICATION BEGAN ON FEBRUARY 5, 2004. OWNERS SHOULD CONTACT BUICK AT 1-866-608-8080; CHEVROLET AT 1-800-630-2438; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
Defect. A BACKFIRE DURING ENGINE STARTING CAN CAUSE BREAKAGE OF THE UPPER INTAKE MANIFOLD.
Risk. THIS CONDITION CAN CAUSE A NO-START CONDITION AND POSSIBLY AN ENGINE COMPARTMENT FIRE.
Remedy. DEALERS WILL UPDATE THE POWERTRAIN CONTROL MODULE PROGRAMMING. UNTIL THE CAMPAIGN REPAIR IS MADE, THE VEHICLE HOOD SHOULD BE SHUT WHENEVER STARTING THE VEHICLE TO REDUCE THE CHANCE OF PERSONAL INJURY.
Service Brakes, Hydraulic › Foundation Components › Hoses, Lines/Piping, and Fittings96V069000
Defect. THE LEFT FRONT BRAKE LINE CAN CONTACT THE TRANSAXLE MOUNTING BRACKET OR ATTACHMENT BOLT.
Risk. THIS CONDITION CAN CAUSE THE BRAKE LINE TO WEAR THROUGH, RESULTING IN LOSS OF BRAKE FLUID AND EVENTUAL LOSS OF ONE-HALF OF THE VEHICLE'S BRAKE SYSTEM, INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.
Remedy. DEALERS WILL INSPECT THE VEHICLE FOR PROPER BRAKE LINE CLEARANCE AND REPOSITION THOSE BRAKE LINES FOUND TO HAVE LESS THAN MINIMAL CLEARANCE. ADDITIONALLY, THOSE BRAKE LINES FOUND TO HAVE AN INDENTATION CAUSED BY THE CONTACT WILL BE REPLACED AND PROPERLY ROUTED.
What owners reported
Newest filings
Air Bags1 injured
Filed Oct 2, 2019102,931 milesFL
ON JULY 17, 2019 AT 8:40AM, I GOT INTO MY CAR IN MY DRIVEWAY. I TURNED THE KEY IN THE IGNITION AND THE AIRBAG EXPLODED. (THE CAR WAS NOT STARTED.) THE AIRBAG SOUNDED LIKE A SHOTGUN BEING FIRED AND A POWDER LIKE SUBSTANCE IMMEDIATELY FILLED THE CAR. THE AIRBAG ITSELF HIT ME IN THE ABDOMINAL AREA. I FOUND THE DOOR HANDLE, OPENED THE DOOR, AND ROLLED OUT OF THE CAR ONTO THE GROUND. AT THIS TIME, I YELLED FOR MY SON. MY SON PICKED ME UP OFF THE GROUND AND CALLED AN AMBULANCE DUE TO ME BEING IN A SEVERE AMOUNT OF PAIN AND IN SHOCK. I WAS TAKEN TO THE HOSPITAL VIA AMBULANCE AND OBSERVED FOR THE REMAINDER OF THE DAY. I HAD SEVERAL FOLLOW-UP APPOINTMENTS THAT CONTINUE TO THIS DAY. INSURANCE CAME TO LOOK AT CAR, FILLED OUT PAPERWORK, AND SAID THEY WERE GOING TO TOTAL THE VEHICLE. THE CAR HAS NOT BEEN MOVED SINCE THIS INCIDENT.
Service Brakes
Filed Apr 18, 2018MO
TL* THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT STATED THAT THE BRAKE AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT FACILITY FOR DIAGNOSTIC TESTING AND FAILURE CODES: C1265 (REAR ABS MOTOR CIRCUIT SHORTED TO GROUND) AND C1286 (EBCM/EBTCM FAILED TO ILLUMINATE THE RED BRAKE WARNING INDICATOR) WERE LOCATED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER (DON BROWN CHEVROLET, 2244 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63110, (314) 282-7887) WHERE IT WAS DETERMINED THAT THE CODES INDICATED THAT THERE WAS A REAR MOTOR SHORT TO THE GROUND AND THE ELECTRIC BRAKE CONTROL MODULE ACTIVATED THE BRAKE WARNING INDICATORS. FURTHER DIAGNOSTIC TESTING WOULD BE PERFORMED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Structure › Body
Filed Feb 6, 201660,000 milesMA
DRIVERS SIDE DOOR DOES NOT OPEN FROM INSIDE OR OUTSIDE. THE DOOR DOES NOT WORK WITH KEY EITHER. LOCK SEEMS TO WORKING BUT DOOR DOES NOT OPEN. THE CAR ONLY HAS 60,000 MILES ON IT. THIS IS A VERY COMMON PROBLEM WITH THIS CAR AND SHOULD BE A RECALL.
Service BrakesFire
Filed Oct 28, 2015195,000 milesCA
WHILE MERGING ONTO THE FREEWAY, I WAS TAKING MY CAR TO BE SMOGGED. AT SPEED, I NOTICED A LITTLE WHITE PUFF OF SMOKE EMIT FROM THE RIGHT SIDE OF THE ENGINE BAY. AS I PROCEEDED TO START MOVING TO THE SHOULDER, THIS PUFF HAD TURNED INTO A GRAY PLUME. AS I FINALLY REACHED THE SHOULDER, THE ENTIRE FRONT OF THE ENGINE BAY WAS BILLOWING BLACK SMOKE. AS I TRIED TO STOP, THE BRAKE PEDAL WENT TO THE FLOOR, SO IT SEEMED THE FIRE HAD BURNT THROUGH A BRAKE LINE. I MANAGED TO ENGAGE THE EMERGENCY BRAKE SLOWLY AND MANAGED TO STOP ON THE SHOULDER. OPENING THE HOOD, I FOUND A SMALL FIRE BURNING AT THE REAR OF THE ENGINE, BUT IN FRONT OF THE FIREWALL. I HAD NOTHING WITH ME, SO I CALLED THE FIRE DEPARTMENT AND IT WAS EXTINGUISHED. HOWEVER, BY THE TIME THEY GOT THERE, THE ENTIRE ENGINE COMPARTMENT WAS TOTALED BEYOND EXTENSIVE REPAIR.
EngineFire
Filed Apr 4, 2015238,256 milesTN
MY CAR STARTED TO NOT START AFTER BEING DRIVEN AND SHORTLY AFTER DID NOT WANT TO START IN A SIMPLE IDLE. SOMEHOW FUEL HAS BEEN GETTING TRAPPED IN A PRESSURIZED LINE AND I'M HAVING TO RELEASE THE FUEL OUT. OIL LEAKED INTO THE SPARK PLUGS CAUSED A PILOT FLAME. I HAVE READ MULTIPLE ACCOUNTS OF THIS HAPPENING TO THAT SPECIFIC MAKE AND YEAR AS WELL A FEW OF THE OTHER 90 MODELS. EVERY ACCOUNT SAYS IT IS A FLAW IN THE ENGINE AND FUEL SYSTEM. *TR
SteeringCrash
Filed Feb 3, 2015WA
1996 BUICK REGAL. CONSUMER STATED THE POWER STEERING WAS NOT CRIMPED PROPERLY. THE BALL BEARING WENT THROUGH THE GEAR BOX WHICH CAUSED THE DRIVER TO LOSE CONTROL OF THE VEHICLE AND CRASHED. THE CONSUMER DISCOVERED THERE WAS A RECALL, ON THE STEERING. HOWEVER, HE WAS INFORMED HIS VEHICLE WAS NOT INCLUDED IN THE RECALL. *JB
Air Bags
Filed Jun 29, 201255,035 milesRI
TL* THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT STATED THAT AS THE VEHICLE WAS STARTED, THE AIR BAGS DEPLOYED ERRONEOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 55,035.
Air Bags › Frontal1 injured
Filed Jul 19, 2010182,000 milesWI
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, WEN THE FRONT DRIVER SIDE AIR BAG DEPLOYED INADVERTENTLY WITHOUT IMPACT TO THE VEHICLE. THE CONTACT SUSTAINED ABRASIONS TO THE LEFT FOREARM. THE VEHICLE WAS DRIVEN WITH CAUTION TO HIS RESIDENCE. THE CONTACT WAS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 182,000. UPDATED 10/20/10 *BF UPDATED 10/26/10*JB
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail PipeFire
Filed Mar 24, 2010130,000 milesNY
TL* THE CONTACT OWNS A 1996 BUICK REGAL LE. THE CONTACT STATED THERE WAS AN UNUSUAL LOUD EXPLOSION IMMEDIATELY AFTER THE VEHICLE WAS STARTED. SHE OPENED THE HOOD TO FURTHER INVESTIGATE AND WAS EXHUMED WITH THICK SMOKE EMITTING FROM THE ENGINE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE TOP MANIFOLD MELTED. THE MECHANIC REPLACED THE MANIFOLD, INJECTORS, SENSOR WIRES, PCV VALVES, AND HOSES. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE APPROXIMATE CURRENT MILEAGE WAS 130,000.
Engine and Engine Cooling › EngineFire
Filed Feb 26, 2010113,048 milesAL
ON ENGINE START, LOUD EXPLOSION IN ENGINE COMPARTMENT. INSPECTION REVELED ENGINE COVER BROKEN, UPPER INTAKE MANIFOLD (PLENUM) SPLIT IN TWO PIECES. SMELL OF GAS, BROKEN VACUUM AND FUEL LINES. MUST REPLACE UPPER INTAKE MANIFOLD, FUEL RAIL, 2 INJECTORS, VARIOUS LINES. OLD PARTS ARE AVAILABLE. *TR
Fuel System, Gasoline
Filed May 24, 200990,000 milesIA
VEHICLE BACK FIRE THROUGH THE INTAKE AND SMOKE ROLLS OUT FROM UNDER THE HOOD WHEN TRYING TO START THE VEHICLE, NORMALLY START GOOD AFTER SITTING OVER NIGHT, BUT GO TO START IT AGAIN IT WILL BACK FIRE OR THE ENGINE IDLE IS VERY ERRATIC BEFORE IT WILL SMOOTH OUT. I REPLACE SPARK PLUG, SPARK PLUG WIRES, CAM SENSOR, PCV VALVE, FUEL FILTER CHECK BATTERY CONNECTION. *TR
Fuel System, Gasoline › Fuel Injection System
Filed Dec 26, 200878,117 milesSC
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT NOTICED THAT THE VEHICLE SPORADICALLY EXPERIENCED A NO-START CONDITION. THERE WAS ALSO A BACKFIRE THAT OCCURRED WHEN THE VEHICLE WAS STARTED. THE UPPER INTAKE MANIFOLD FAILED PRIOR TO THE UPPER INTAKE MANIFOLD. THE DEALER STATED THAT HIS VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 96V116000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE CONTACT WOULD NOT ASSUME RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 78,117. UPDATED 02/05/09. *LJ COOLANT WAS FOUND IN THE OIL WHEN REPAIRS WERE MADE ON THE MANIFOLD. UPDATED 02/10/09. *JB
Air Bags › Frontal
Filed Dec 19, 2008157,000 milesCA
TL*THE CONTACT OWNS A 1996 BUICK REGAL. AFTER INSERTING THE KEY INTO THE IGNITION, THE DRIVER'S SIDE FRONTAL AIR BAG SPONTANEOUSLY DEPLOYED WITHOUT AN IMPACT OR CRASH. HE IS IN THE PROCESS OF NOTIFYING THE DEALER TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 157,000.
Structure
Filed Jul 23, 200830,000 milesOK
I PURCHASED MY CAR IN 1998 AND SOON AFTER THAT THE PAINT STARTED TO PEEL. IN ABOUT 2000 I FINALLY RESEARCHED IT ONLINE AND FOUND OUT TO LOOK AT MY VIN NUMBER, AND IF THE 11TH NUMBER WAS A '1' THAT IT WAS PAINTED IN CANADA AND THAT THEY TROUBLE WITH BAD PRIMER UP THERE. A LOT OF PEOPLE HAD SUED FOR A NEW PAINT JOB. GM CLOSED THAT PLANT DOWN. I WENT TO MAACO HERE AND WAS TOLD THAT SINCE THE PRIMER WAS BAD, THEY WOULD HAVE TO STRIP THAT ALL OFF TOO, AND THE WHOLE JOB WAS MORE THAN I COULD AFFORD. ALSO, EVER SINCE I'VE HAD THE CAR, THE BRAKES HAVE MADE A HORRIBLE NOISE ON STOPPING, MAINLY IN WARM WEATHER. ALL MECHANICS THINK IT IS VERY ODD AND HAVE TRIED TO FIX IT SEVERAL TIMES. TWO MECHANICS HAVE ACTUALLY STOPPED THE NOISE BUT IT RETURNS PROMPTLY. IT DOESN'T SEEM TO IMPAIR THE BRAKING ABILITY. IT'S A GOOD OLD CAR AND NOW HAS 93,000 MILES WITHOUT OTHER COMPLAINTS, BUT IS EMBARRASSING TO DRIVE WITH 1/2 OF ITS PAINT MISSING. IT LOOKS LIKE A COW. *TR
Steering
Filed Jul 3, 2008176,000 milesMA
THERE IS A SEVERE PROBLEM WITH THE STEERING. WE BROUGHT THE VEHICLE TO A GARAGE AND WE WERE TOLD THAT THERE IS A RECALL ON THE VEHICLE TO CORRECT THE RACK AND PINION STEERING. WE CALLED BUICK AND WERE TOLD THAT THE RECALL IS VIN SPECIFIC AND THAT OUR VIN WAS NOT RECALLED. WE WERE ADVISED BY BUICK THAT IT WAS JUST A COINCIDENCE THAT OUR VEHICLE WAS THE SAME YEAR, MAKE AND MODEL AS THE RECALL AND HAD THE SAME PROBLEM AND THAT WE WOULD HAVE TO PAY ONE OF THEIR DEALERS TO LOOK AT IT. *TR
WheelsCrash2 injured
Filed Jul 11, 2007150,000 milesNC
MY DAUGHTER WAS DRIVING THE 1996 BUCK REGAL ON I-77 NORTH NEAR CHELYAN, WV ANOTHER DAUGHTER WAS IN THE PASSENGER SEAT. THE REAR DRIVER'S SIDE WHEEL BROKE FROM THE HUB, CAUSING THE CAR TO VEER AND EVENTUALLY HIT THE CONCRETE MEDIAN. THE CRASH SEVERELY DAMAGED THE FRONT LEFT SIDE OF THE CAR; IT WA STOTALLED. THE CRASH RESULTED IN INJURIES TO BOTH OF MY DAUGHTERS - THE DRIVER SUSTAINE D A BUMP ON HER FOREHEAD, AND THE PASSENGER HASD A SWOLEN LEFT ANKLE - PRELIMINARY REVIEW OF THE X-RAYS WERE NEGATIVE FOR A BREAK/FRACTURE. THE CAR WAS TOWED TO A GARAGE. *AK
Steering
Filed Jun 5, 200785,000 milesTX
TL*THE CONTACT OWNS 1996 BUICK REGAL. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED DURING AN OIL CHANGE. AFTER THE OIL CHANGE, THE ENGINE LIGHT ILLUMINATED AGAIN AND THE CONTACT HAD THE BATTERY CHANGED. SHE DROVE APPROXIMATELY ONE AND A HALF MILES, MADE A RIGHT TURN, AND ATTEMPTED TO MAKE A LEFT TURN WHEN THE STEERING WHEEL LOCKED. THE FAILURE OCCURRED WHILE DRIVING 10 MPH. THE CONTACT HAD TO SHIFT THE VEHICLE IN REVERSE IN ORDER TO MOVE THE WHEEL. THE CONTACT REFERENCED NHTSA RECALL # 03V527000 (STEERING:RACK AND PINION). THE CURRENT MILEAGE IS 86,000 AND FAILURE MILEAGE WAS 85,000.
Engine and Engine Cooling › EngineFire
Filed May 23, 2007186,000 milesKY
TL*THE CONTACT OWNS A 1996 BUICK REGAL. THE CONTACT'S VEHICLE CAUGHT FIRE AFTER BEING PARKED FOR APPROXIMATELY FIFTEEN MINUTES. THE CURRENT AND FAILURE MILEAGES WERE 186,000. UPDATED 02-01-08. *KB UPDATED 02/19/10. *LJ UPDATED 09/2810*JB
Engine and Engine Cooling
Filed Dec 16, 200687,000 milesPA
I BOUGHT A USED CAR IN BOARDMAN, OHIO AREA AND I NOW HAVE A 1490.00 REPAIR BILL AFTER SALESMAN TOLD ME IT WAS CHECKED OUT. THEY REPLACED A BURNED OUT BULB WITH ANOTHER BURNED OUT BULB WHICH I CAN PROVE. I NEED HELP TO STOP THIS PRACTICE. *JB
Steering › Rack and Pinion
Filed Dec 12, 200678,000 milesMA
WHILE MAKING A TURN, THE STEERING IN MY 1996 BUICK REGAL BECAME VERY STIFF AND WOULD NOT RETURN TO NEUTRAL. IT HAS ONLY BEEN TWO DAYS NOW THAT THIS HAS HAPPENED, BUT IT'S DANGEROUS, AS IT GIVES NO WARNING. THE TURN ALMOST PUT ME INTO A TREE! IT HAPPENED TODAY BUT I WAS MORE AWARE THAT IT MIGHT HAPPEN AND ALERT FOR IT. MY 1995 CENTURY HAD THE SAME PROBLEM AND IT WAS THAT THE STEERING RACK GETS TIGHT IN COLDER WEATHER AND AFTER 75000 MILES! *NM
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 12, 2007. Source: NHTSA Office of Defects Investigation.