2019 Buick Lacrosse

Routine

Owners filed 6 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other3
000
Engine3
000

2 safety recalls

Part 573 reports
Power Train › Automatic Transmission20V668000
Filed Oct 29, 2020194,105 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

Risk. Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy. GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper18V576000
Filed Aug 30, 2018210,628 vehiclesGeneral Motors Llc

Defect. General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Risk. A reduction of braking performance can increase the risk of a crash.

Remedy. GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.

What owners reported

Newest filings
Unknown or Other
Filed May 13, 2026TX

When I come to a stop and the auto stop/start disengages the car makes a grinding noise

Engine
Filed Jul 30, 2025MA

When accelerating to get on to highway pushing on pedal but nothing happens, have to get pushing up and down until it goes. Has done this four time's and dealer says Buick has no fix for it. Have almost got rear ended twice.

Engine
Filed Feb 12, 202456,000 milesKY

The contact owns a 2019 Buick LaCrosse. The contact stated that the engine fan failed to shut off after turning off the vehicle. The failure occurred while the vehicle was idling in a drive-thru with the temperature gauge reading that the engine was in the cold position. The driver then drove at speeds between 60 - 70 MPH; after arriving at the residence, the engine fan failed to turn off. The contact disconnected the battery, and all the system functions were reset, and the fan shut off. The failure had become more persistent over time. The vehicle had not been taken to the dealer due to the fault codes being erased after disconnecting the battery. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed there was no recall for the failure. The failure mileage was 56,000.

Unknown or Other
Filed Oct 31, 2022PA

In October 2021, while driving, the car lost power. Several indicators displayed at the time, including: • Service Engine • Service Stabilitrak • Service Antilock Brakes • Service Transmission I managed to pull the car to the side of the road and restart it, but it was stuck in first gear. After several restarts it performed normally. I took the car to Miller & Sons, they told me they could not find a code and the car was performing normally at that point so there was nothing they could do. They told me if the car did it again, to bring it in immediately so they could get a code for the malfunction. Two weeks later, the same malfunction occurred, I took the car directly to Miller & Sons. Once again I was told they could not find a code or problem and I was sent away again. The third time this malfunction occurred, I was driving at 40 miles an hour and the car began to accelerate on its own. I could not brake, shift to park, shift to neutral, steer or apply the emergency brake. After about 15 seconds, the car shut down in the middle of the road. It could have caused death or seriously bodily injuries to me or others. At this point I had the car towed to Miller & Sons. I am told that while test driving the vehicle, it also accelerated on the mechanic [XXX], almost causing an accident again. At this point the told me they found 60 codes dating all the way back to the first incident, but they still did not know the problem, they replaced the Transmission Control Module in hopes t

Unknown or Other
Filed Dec 16, 202011,700 milesNC

I OWN A 2019 BUICK LACROSSE E-SHIFT (VIN#[XXX]). OVER THE LAST 4-5 MOS. I HAVE HAD 3 INCIDENTS WHERE THE E-SHIFT MECHANISM HAS GONE INTO PARK WITHOUT TOUCHING THE SHIFT CONTROL. 1. FIRST OCCURRENCE - APPROX. 5 MONTHS AGO CAR WAS IN DRIVE AT VERY SLOW SPEED ENTERING PARKING SLOT WITH FOOT LIGHTLY DEPRESSED ON BRAKE. CAR CHANGED TO PARK ON IT'S OWN. STOPPED ABRUPTLY, GEARS GRINDING, JERKING ME TOWARD STEERING WHEEL. 2. SECOND OCCURRENCE - AROUND 10/10/20, CAR WAS IN DRIVE, FOOT LIGHTLY DEPRESSED ON BRAKE, WAITING TO MAKE LEFT TURN AT STOP LIGHT. CAR CHANGED TO PARK ON IT'S OWN. AGAIN THE CAR STOPPED ABRUPTLY, GEARS GRINDING, JERKING ME TOWARD STEERING WHEEL. I SCHEDULED APPOINTMENT WITH DEALER MAINTENANCE ON 10/13/20. THEY COULD NOT REPLICATE THE PROBLEM. ASKED FOR ME TO RETURN THE CAR SO THEY COULD HAVE OVERNIGHT. DUE TO COVID ESCALATION HAVE NOT SCHEDULED APPT. 3. THIRD OCCURRENCE - ON 12/11/2020, I WAS WAITING AT A RED LIGHT, CAR IN DRIVE, FOOT FULLY DEPRESSED ON BRAKE, AND THE CAR SHIFTED TO PARK ON IT'S OWN. I HEARD THE CAR LOCKS CLICK, AND WONDERED WHAT CAUSED THAT. WHEN LIGHT CHANGED AND I TRIED TO ACCELERATE, THE CAR DID NOT MOVE, AND IT WAS THEN I NOTICED IT WAS IN PARK. I INTEND TO TAKE THE CAR BACK TO THE DEALER FOR THEM TO SEE IF THEY CAN REPLICATE. THEY HAD NOTHING IN THEIR DATABASE ON 10/13/2020 REFLECTING OTHER COMPLAINTS. I'M SOMEWHAT SKEPTICAL THEY CAN REPLICATE DUE TO THE RANDOM OCCURRENCES. BUT IT DEFINITELY SEEMS TO BE IN THE SHIFT PARK COMPONENT OF THE CAR

Engine
Filed Sep 28, 2020200 milesFL

OCCASIONALLY THERE IS A LOUD SOUND IN THE CABIN OF WATER SLOSHING BACK AND FOURTH UNDER THE DASHBOARD. SOME DAYS IT WILL HAPPEN WHEN THE ENGINE STARTS. OTHER TIMES, IT IS AFTER DRIVING SEVERAL MILES. SOMETIMES IT HAPPENS A FEW DAYS IN A ROW. OTHER TIMES IT WILL GO A WEEK WITH NO NOISE. THE GM MECHANIC VERIFIED THAT THE COOLANT LEVEL IS FINE. IT HAPPENS WHEN THE CAR IS STATIONARY OR MOVING. I HAVE NOT HEARD IT AT HIGH SPEEDS.

6 of 6 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
2019 — this page6200Routine
201812300Routine
201734200Routine
201648220Routine
201544300Routine
201463510Routine
2013129531Fatalities reported
2012206540Above average
2011169410Routine
2010189290Routine
2009106240Routine
2008250260Above average
20072504180Above average
2006299470Above average
2005315560Above average

Compare every Lacrosse year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 29, 2020. Source: NHTSA Office of Defects Investigation.