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2007 Buick Lacrosse complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Exterior Lighting
Filed Jun 26, 201537,000 milesOH

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT 55 MPH, THE LOW BEAM HEADLAMPS SHUT OFF WITHOUT WARNING. WHILE DRIVING AT NIGHT, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000.

Exterior Lighting
Filed Jun 24, 2015159,000 milesTX

IN EARLY DECEMBER 2014, THE LOW-BEAM HEADLIGHTS STOPPED WORKING PERMANENTLY. REPLACING THE HDM MODULE DOES NO RECTIFY THE SITUATION AND THE FUSES AND LAMPS ARE IN GOOD WORKING CONDITION. I HAVE BEEN DRIVING 7 MONTHS WITH HIGH-BEAMS ONLY, WHICH ENDANGERS OTHER DRIVERS AND PUTS ME AT RISK OF HEAD-ON COLLISION. OTHER PEOPLE HAVE INDICATED THEIR CARS HAVE BURNED BECAUSE OF THIS SITUATION. I FIRST NOTICED GM'S PUBLIC ACKNOWLEDGMENT OF THE DEFECT IN DECEMBER, BUT NEARLY 7 MONTHS LATER, THEY HAVE NEITHER NOTIFIED ME NOR ANNOUNCED A WAY TO FIX THE PROBLEM. MY DEALERSHIP HAS NO REMEDY TO OFFER. IN ONE WEEK MY STATE INSPECTION EXPIRES. AFTER THAT I WILL NOT BE ABLE TO DRIVE THE CAR OR SELL IT.

Exterior Lighting
Filed Jun 22, 201550,000 milesMN

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE HEADLIGHTS TURNED OFF INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

Exterior Lighting
Filed Jun 22, 201565,000 milesNY

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE HEAD LAMPS FAILED TO ILLUMINATE. THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE REMEDY FOR THE RECALL WAS STILL UNDER DEVELOPMENT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 65,000.

Service Brakes
Filed Jun 21, 2015121,100 milesTX

MY PARKING HEADLIGHTS WILL NOT TURN OFF AND THE TRACTION CONTROL IS GOING HAYWIRE WHENEVER I REVERSE OR TURN TO THE RIGHT

Seats
Filed Jun 18, 201575,000 milesFL

DRIVER POWER SEAT ADJUSTMENT FAILED. APPEARED TO BE A FAILING SWITCH PROBLEM AS WIGGLY THE ADJUSTER THE SEAT WOULD BEGIN TO MOVE BUT SHORTLY THERE AFTER ALL EFFORTS TO ADJUST FORWARD AND BACKWARD FAIL. SEAT STILL ADJUSTS IN ALL OTHER DIRECTIONS.

Exterior Lighting
Filed Jun 16, 201555,000 milesSC

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT A LOW SPEED, THE LOW BEAM HEAD LAMPS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. MA 08/13/15

Electrical System
Filed Jun 11, 2015138,500 milesWV

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED WHILE DRIVING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V755000 (EXTERIOR LIGHTING) AND 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,500. UPDATED 8/27/15*CN THE CONSUMER STATED THE LOW BEAMS LIGHTS WENT OUT WHILE DRIVING. UPDATED 09/10/15*JB

Exterior Lighting
Filed Jun 10, 2015115,000 milesAR

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, THE DRIVER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE BULB WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE FAILURE ALSO RECURRED ON THE PASSENGER SIDE LOW BEAM HEADLIGHT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

Exterior LightingFire
Filed May 28, 201516,000 milesCA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE THE VEHICLE WAS PARKED, THE LOW BEAM HEAD LAMPS WERE ACTIVATED BUT FAILED TO ILLUMINATE. UPON INSPECTION OF THE FUSE BOX, THE CONTACT NOTICED THAT THE RELAY WAS HOT AND HAD MELTED. THE CONTACT ALSO NOTICED SMOKE AND A BURNING ODOR. THE VEHICLE WAS REPAIRED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE DEALER REPLACED THE HEAD LAMP MODULE AS A TEMPORARY REMEDY DUE TO THE PART NOT BEING AVAILABLE TO REPAIR THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. UPDATED 8/19/15*CN UPDATED 9/30/2015 *JS

Electrical System
Filed May 28, 2015132,000 milesWI

A FEW TIMES THE HEADLIGHTS WENT OUT . DRIVING ON TWO LANE ROAD ONCE WAS CLOSE TO HEAD ON ACCIDENT . I DID EXTENSIVE TESTING TO FIND THAT THE HDM LOW BEAM HEAD LIGHT RELAY MANUFACTURED BY I THINK DELPHI WAS THE PROBLEM . I WENT TO AUTO SUPPLY BOUGHT THE HEAVIEST DUTY RELAY I COULD FIND . I REPLACED IT AN PROBLEM WAS SOLVED . THIS WAS BACK IN MAY OF 2014 . THEN IN JANUARY 2015 I RECEIVED RECALL FOR THIS PROBLEM . I HAVE CONTACTED G.M. SEVERAL TIMES . I READ WHERE THEY STATE IF YOU HAVE PAID FOR THE REPAIR THEY WILL REIMBURSE OWNER FOR THE REPAIR . THIS IS BLACK AND WHITE PLAIN AND SIMPLY . I SUBMITTED FORM , RECEIPTS , ECT . ACCORDING TO THEIR REQUIREMENT ON THE RECALL LETTER . DOES NOT SAY I HAVE TO WAIT FOR SEVERAL MORE LETTERS OR SEVERAL YEARS IT IS ON THEIR RECALL LETTER .EVERYTHING THEY ASKED FOR TO THE STANDARDS . WHILE ON VACATION MESSAGE TO CALL . AFTER MANY CALLS AGAIN I WAS TOLD I HAVE TO WAIT FOR SECOND RECALL LETTER TO GET REIMBURSED . SHE STATED I HAVE TO TAKE IT TO DEALER . WHY SO I CAN HAVE ANOTHER DEFECTIVE RELAY INSTALLED . NOT GOING TO HAPPEN JUST REIMBURSE ME FOR THE CLAIM I SUBMITTED . I CAN'T RETURN A ONE YEAR OLD RELAY THAT IS FAR BETTER THAN THEIR DEFECTIVE RELAY .THEY CAN'T FIGURE A REMEDY OUT YET . IT HAS BEEN A YEAR NOW AND I AM STILL WAITING TO BE REIMBURSED BECAUSE I DID NOT RECEIVE THE SECOND RECALL NOTIFICATION BECAUSE THEY CAN'T FIGURE THIS OUT . DRIVING A CAR AT NIGHT WITHOUT HEADLIGHTS IS NOT SAFE AND NEITHER IS PUTTING ONE OF THEIR DEFECTIVE RE

Exterior Lighting
Filed May 23, 201579,856 milesFL

I WAS DRIVING BACK FROM GEORGIA AT 4:30 AM PITCH DARK AND MY HEADLAMPS CUT OFF. I WAS NEXT TO A SEMI AND ALMOST CRASHED INTO HIM. I HAD TO USE MY BRIGHTS BUT COULD NOT FIGURE OUT HOW TO KEEP THEM ON SO I HAD TO KEEP FLASHING THEM TO SEE. SINCE THEN I'VE HAD TO DRIVE AT NIGHT TONIGHT ON MAY 23, 2015 AT 9 PM AND MY LIGHTS DO NOT COME ON AT ALL NOW. THE ONLY WAY TO GET HOME ONCE AGAIN WAS TO DRIVE WITH MY BRIGHTS ON. I HAD MY BROTHER TEST THE LIGHTS AND THEY COME ON AND CUT OFF RANDOMLY AT WILL. THIS IS NOT SAFE AND THEY SHOULD BE RECALLED.

Exterior Lighting
Filed May 22, 2015IA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. A REMEDY HAD YET TO BE DETERMINED FOR THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/21/15*CN THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS FAILED. THE CONSUMER WAS INFORMED THERE WAS NO PERMANENT FIX AT THE MOMENT. UPDATED 03/08/16.*JB

Exterior Lighting
Filed May 19, 2015135,000 milesLA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT WITH THE LOW BEAM HEADLAMPS ACTIVATED, THE LAMPS WOULD SUDDENLY MALFUNCTION AND SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. IN JANUARY OF 2015, THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 135,000.

Exterior Lighting
Filed May 18, 2015157,000 milesGA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO OPERATE WHEN ACTIVATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 157,000. UPDATED 7/28/15*CN

Electrical System
Filed May 12, 2015MD

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT HAD THE DEALER PERFORM THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND THE DEALER ONLY REPAIRED THE FILLER FOR THE KEY. THE CONTACT STATED THAT THE VEHICLE STALLED BEFORE AND AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT SPOKE WITH THE DEALER WHO STATED THAT THE MANUFACTURER REPLACED THE IGNITION, BUT CHANGED IT TO JUST THE KEY FILLER. THE CONTACT FELT THAT THE REPAIR WAS INADEQUATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed May 8, 2015VT

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED TAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Apr 30, 2015122,000 milesKY

THE LOW BEAM HEADLIGHTS ON OUR LACROSSE STAY ON EVEN WHEN THE IGNITION IS OFF. WE HAVE TO PULL THE FUSE OR DISCONNECT THE BATTERY TO TURN THEM OFF. THE HIGH BEAM HEADLIGHTS AND BRAKE LIGHTS DON'T WORK AT ALL. NOT SURE WHAT THE ISSUE COULD BE AND WE CANNOT DRIVE THE CAR WITH OUT BRAKE LIGHTS. *TR

Exterior Lighting
Filed Apr 28, 2015PA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAM HEAD LIGHTS FAILED ON NUMEROUS OCCASIONS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 7/29/15*CN UPDATED 9/24/15 *JS

Exterior Lighting
Filed Mar 30, 2015OR

2007 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO HEADLIGHT MODULE RECALL NOTICE PROBLEMS. *SMD THE CONSUMER WAS INFORMED THERE WAS NO FIX FOR THE PROBLEM. *JB

Steering
Filed Mar 29, 201585,000 milesNJ

ORIGINAL OWNER OF A 2007 BUICK LACROSSE CXL. POWER STEERING PUMP FAILURE AT AROUND 85,000 MILES. POWER STEERING PUMP FAILED BECAUSE OF LEAKING HOSES. PRIMARY REASON FOR LEAK IS DUE TO LINES INCORRECTLY CRIMPED AROUND THE METAL LINE THAT ADHERES TO RUBBER HOSE. LINES CANNOT WITHSTAND PRESSURE AND START LEAKING INTERMITTENTLY UNTIL THEY COMPLETELY FAIL. I HAVE REPLACED POWER STEERING PUMP AND RACK AND PINION DUE TO FAULTY LINES DAMAGING THE WHOLE SYSTEM. I HAVE SEEN MANY INSTANCES ONLINE ABOUT PEOPLE HAVING TO REPLACE A COUPLE MONTHS LATER AFTER INITIAL REPLACEMENT. THIS IS A MANUFACTURERS DEFECT OF POWER STEERING LINES THAT ARE OUT ON THE MARKET. ANOTHER ISSUE IS THE CLUNKING SOUND THAT IS COMING FROM THE STEERING COLUMN. *TR

Exterior Lighting
Filed Mar 27, 201580,284 milesCO

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,284.

Exterior Lighting
Filed Mar 25, 201593,717 milesLA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE HEADLIGHT ON THE PASSENGER SIDE WAS NOT ILLUMINATING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93,717. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR THE RECALL REPAIR. UPDATED 11/23/2015*JS

Electrical System
Filed Mar 24, 2015OH

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE NOTIFICATION WITH THE EXTERIOR LIGHTING. THE FAILURE MILEAGE WAS UNKNOWN.

Electrical System
Filed Mar 24, 2015OH

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ENTIRE WARNING PANEL ILLUMINATED AND THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS THEN PULLED TO THE SIDE OF THE ROAD AND RESTARTED BUT NO LIGHTS ILLUMINATED IN OR OUTSIDE THE VEHICLE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 09/08/15*LJ UPDATED 9/29/2017*CN

Exterior Lighting
Filed Mar 24, 2015LA

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Engine
Filed Mar 23, 201521,804 milesFL

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHEN VEHICLE WAS IN A PARK POSITION ON AN INCLINE, IT FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

Engine
Filed Mar 23, 201521,804 milesCA

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE CONTACT STATED THAT WHILE THE VEHICLE IN PARK ON AN INCLINE, THE VEHICLE FAILED TO SHIFT GEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,804.

Electrical SystemFire
Filed Mar 19, 201585,000 milesAZ

THE RELAYS IN MY FUSE BOX HAD EXPLODED AND BURNED THE WIRE BUNDLE FROM THE FUSE BOX TO THE ENGINE.. ALL OF THE ELECTRICAL COMPONENTS IN MY VEHICLE STOP WORKING AND THERE WAS EVIDENCE OF A FIRE IN THE FUSE BOX . THE FUSE BOX AND THE WIRE BUNDLE FROM THE FUSE BOX TO THE ENGINE HAD TO BE REPLACED AN\T A COST OF $1700.00, *TR

Exterior Lighting
Filed Mar 17, 201562,000 milesNY

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD TURN OFF INTERMITTENTLY. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) IN JANUARY OF 2015; HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED ON MULTIPLE OCCASIONS. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE FAILURE MILEAGE WAS 62,000.

Exterior Lighting
Filed Mar 17, 201587,000 milesCA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE PASSENGER SIDE LOW BEAM HEADLIGHT FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE RELAYS IN THE FUSE BOX WERE BURNED OUT AND NEEDED TO BE REPLACED. ALSO, THE CONTACT STATED THAT THE BATTERY DRAINED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE CONTACT HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING). THE VIN WAS INCLUDED IN THE RECALL; HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

Exterior Lighting
Filed Mar 13, 201595,000 milesNJ

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. AFTER THE VEHICLE WAS STARTED, THE HEADLIGHTS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.

Electrical System
Filed Mar 9, 2015188,000 milesOK

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE'S EXTERIOR LIGHTS SEIZED AND ALL WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 188,000.

Exterior Lighting
Filed Mar 4, 2015NC

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE LOW BEAMS HAD POOR VISIBILITY INTERMITTENTLY. AS A RESULT, THE CONTACT HAD TO USE THE HIGH BEAM HEADLIGHTS. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN ID NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

Electrical SystemFire
Filed Mar 3, 2015158,000 milesGA

THE HEADLAMP DRIVER MODULE BURNED A HOLE IN THE ENGINE FUSE BOX. THE HDM IS NOW FUSED INTO THE FUSE BOX AND CAN'T BE PULLED OUT TO REPLACE IT. RECALL 14V-755 WILL REPLACE THE HDM. BUT THE GM SAID I HAVE TO PAY FOR THE REPLACEMENT OF THE FUSE BOX. THE HDM FAILED AS THE RECALL SAID. *TR

Exterior Lighting
Filed Feb 12, 2015CA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Exterior Lighting
Filed Feb 10, 2015203,000 milesGA

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE HEAD LOW BEAM LIGHTS SEIZED CAUSING THE CONTACT TO CRASH INTO THE DUMPSTER. AS A RESULT OF THE FAILURE, THE DRIVER SIDE HEAD LIGHT BECAME DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE MILEAGE FAILURE WAS 203,000. ..UPDATED 02/24/15*BF UPDATED 9/21/2017*CN

Exterior Lighting
Filed Feb 5, 201560,000 milesAL

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT AN UNKNOWN SPEED, THE HEADLIGHTS CEASED TO ILLUMINATE. THE FAILURE RECURRED CONTINUOUSLY AND THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE MANUFACTURER DID NOT PROVIDE A NOTIFICATION SCHEDULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Exterior Lighting
Filed Feb 4, 201538,000 milesFL

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING AT NIGHT, THE EXTERIOR LIGHTING BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.

Exterior Lighting
Filed Jan 28, 2015VA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/24/15*LJ UPDATED 6/19/2015*JS

Electrical System
Filed Jan 27, 2015VA

TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Electrical System
Filed Jan 19, 2015IL

MY LOW-BEAM HEADLAMPS WENT OUT ON JANUARY 9, 2015, WHICH I WAS NOT AWARE OF UNTIL A POLICE OFFICER PULLED ME OVER INDICATING TO ME THAT I HAD NO HEADLIGHTS. I HAD TO DRIVE HOME WITH MY HIGH BEAMS ON. I HAD TO LEAVE WORK EARLY ALL LAST WEEK IN ORDER TO GET HOME BEFORE DARK. I WENT ON LINE YESTERDAY AND TYPED IN MY MAKE MODEL AND YEAR OF MY VEHICLE AND FOUND OUT THAT THERE IS A RECALL FOR MY TYPE OF VEHICLE FOR THE HEADLAMPS. CONTACTED BUICK AND WAS INFORMED THAT THEY CAN NOT FIX THIS PROBLEM YET BECAUSE THERE IS NO "OFFICIAL" RECALL FOR THIS PROBLEM. THIS IS A DANGER WHEN SOMEONE'S HEADLIGHTS GO OUT ALL OF THE SUDDEN WHILE YOU ARE DRIVING AT NIGHT; THIS COULD CAUSE A MAJOR ACCIDENT WHICH COULD INVOLVE LIVES. THEY INFORMED ME I HAVE TO WAIT TO GET THE "OFFICIAL" NOTICE BEFORE THEY CAN FIX THE PROBLEM OR I CAN BRING IN MY VEHICLE AND HAVE IT LOOKED AND FIXED AT MY EXPENSE. THIS IS A SERIOUS PROBLEM AND SHOULD BE TAKEN CARE ASAP BY BUICK AT THEIR EXPENSE, NOT THE EXPENSE OF THE DRIVER OF THE VEHICLE INFORMING THEM THAT THIS PROBLEM HAS ALREADY OCCURRED? PLEASE LOOK INTO THIS MATTER AND LET ME KNOW HOW SOON CAN I GET THIS PROBLEM FIXED. THANK YOU. *TR

Electrical System
Filed Jan 18, 2015OH

WHO ARE WE KIDDING WITH THIS RECALL? (NHTSA 14V355, GM 14299) CORRECTING A FAULTY IGNITION SWITCH WITH AN EXTRA KEY RING AND A PAPER TO ADD TO THE OWNER'S MANUAL IS A LAWYER'S SOLUTION. IS THIS A DESIGN DEFECT, OR IS IT NOT? WHY IS IT NOT ADEQUATE? 1) IT DOES NOT INSURE THAT THE WEIGHT OF THE KEYS WILL NOT CAUSE SHUTDOWN. IT ONLY MAKES IT A LITTLE LESS LIKELY. 2) IN A YEAR'S TIME, EVEN THE CURRENT OWNER'S WILL HAVE FORGOTTEN THE SOLUTION. EVEN IF IT'S IN THE CAR'S MANUAL, DOES ANYONE EVER ACTUALLY READ THE MANUAL END-TO-END?. LET ALONE REREADING IT REGULARLY TO REFRESH THEIR KNOWLEDGE? IT'S ONLY THERE, IF AT ALL, FOR REFERENCE. 3) HOW MANY SECOND OWNER'S EVEN GET THE MANUAL? HOW MANY WILL GET KEYSETS WITH THE EXTRA RING? MY EXPERIENCE IS FEW, IF ANY, SUBSEQUENT OWNERS WILL HAVE ANY REMINDER OF THIS RECALL. LET'S GET SERIOUS AND BE RESPONSIBLE. IF THERE IS A DESIGN OR MANUFACTURING SAFETY DEFECT, THEN FIX IT! DEFLECTING LIABILITY TO THE OWNER IS HORSE-PUCKY! *TR

Structure › Body › Door
Filed Jan 15, 201513,000 milesNY

1.THE DOOR LOCKS WORK INTERMITTENTLY WITH OR WITHOUT THE KEY FOB. THE INTERIOR BUTTON AS WELL AS WHEN PUT INTO DRIVE OR PARK DOES NOT ALWAYS ENGAGE OR UNLOCK. I HAD IT LOOKED AT AND WAS INFORMED IT IS THE DOOR LOCK ACTUATORS THAT ARE FAULTY AND NEED TO BE REPLACED IN ALL 4 DOORS. 2.THE WINDSHIELD WASHER FLUID DOES NOT WORK AT ALL. THE WASHER MOTOR DOES NOT RUN AND NEEDS TO BE REPLACED. *TR

Electrical System
Filed Jan 13, 201563,000 milesPA

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed Dec 30, 2014AL

2008 CHEVROLET IMPALA. VEHICLE OWNER HAD TO PAY FOR SERVICE THEFT DETERRENT FOR CAR. REQUESTING REIMBURSEMENT. *TA

Electrical System
Filed Dec 29, 2014196,000 milesAL

TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), A SMELL OF BURNT RUBBER WAS PRESENT INSIDE THE CABIN AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED WITH A SHORT CIRCUIT ON THE ELECTRICAL SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 196,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Dec 15, 2014122,220 milesOR

WE WERE 60 MILES FROM HOME HAVING DINNER. GOT IN THE CAR AFTER DARK TO COME HOME, STARTED IT AND NO HEADLIGHTS. LOW BEAM HEADLIGHTS FAILED TO COME ON WHETHER BY AUTO OR MANUAL SWITCHING THEM ON. WE HAD HIGH BEAM BUT NO LOW BEAM OR DAYTIME RUNNING LIGHT. THIS IS VERY DANGEROUS. IT IS OUR ONLY VEHICLE FOR DAILY DRIVING. WE NEED THIS REPAIRED UNDER THE 12-1-2014 RECALL FROM BUICK. *TR

Electrical SystemFire
Filed Dec 9, 2014199,000 milesAL

TL* THE CONTACT OWNED A 2007 BUICK LACROSSE. WHILE PARKED, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE/FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CAUSE OF THE FIRE WAS UNDETERMINED. THE FAILURE MILEAGE WAS 199,000.

Air Bags
Filed Nov 7, 201432,811 milesCT

AIRBAG FLASH RED LIGHT ON DASH, CHARGED $1,248.53 TO REPLACE PASSENGER PRESENCE MODULE KIT 19258129. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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