Filed Nov 19, 20185,987 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
Risk. The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
Air Bags › Frontal › Driver Side › Inflator Module18V082000
Filed Jan 30, 2018162,782 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Filed Jan 3, 2017234,057 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
Risk. An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
Filed Sep 13, 2016143,214 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
Air Bags › Frontal › Driver Side › Inflator Module16V078000
Filed Feb 10, 2016659,493 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Filed Jun 28, 201213,172 vehiclesVolkswagen of America, Inc
Defect. VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
Risk. SHOULD THE SUNROOFS GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.
Remedy. VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
All 6 campaigns on file, newest first.
What owners reported
Newest filings
Structure › Body
Filed May 12, 2026OH
Unknown
Structure › Body
Filed Oct 2, 2025AZ
The vehicle sunroof exploded. On March 10th at approximately 12:15pm, while driving down the road from my residence in my 2012 Audi Q5, the sunroof blew up, without warning, causing shattered glass to fall inside the cab of the vehicle onto myself, and my then nine year old son, causing minor cuts, and small pieces of glass to be lodged into the skin of our arms, chest, and head . I called the Audi service ref repairs, and was told it would take three months, before the service department could look at and repair my vehicle, as they were backed up with repairs. I ordered a new sunroof windshield and did a self repair and calibration. I followed up with Audi, advising of the incident, and was told the SUNROOF was under a recall, but their records, this item had been address on my vehicle, no further assistance was offered.
Fuel/Propulsion System
Filed Sep 4, 2025IL
The oil has been leaking for some years. I have taken it in several times, to be fixed and it is still leaking
Engine
Filed Aug 11, 2025160,000 milesCA
The contact owns a 2012 Audi Q5. The contact purchased the vehicle at an auction, and while leaving the auction site and driving 10 MPH, the vehicle stalled. The contact was able to coast to the side of the road. No warning lights were illuminated. The contact jumped-started the vehicle, and after entering the freeway, the vehicle vibrated and failed to accelerate as intended while depressing the accelerator pedal. The failure persisted until the contact arrived at the residence. The vehicle was taken to an independent mechanic; however, the vehicle was not diagnosed. The vehicle remained unrepaired for several days. The contact went to pick up the vehicle, and the independent mechanic stated that the vehicle had been repaired. The contact stated that a week later, while diving at an undisclosed speed, the failure recurred. The vehicle was taken back to the independent mechanic to be diagnosed, and the contact was informed that the spark plugs had failed and caused the engine to fail. The contact stated that the independent mechanic had replaced the spark plugs and that the vehicle had been repaired. The contact was unsure if the spark plugs had been replaced. The independent mechanic refused to repair the vehicle. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.
Engine2 injured
Filed Apr 17, 2025AZ
ON [XXX] AT [XXX], AT MY HOME, I PULLED OUT OF DRIVEWAY IN MY 2012 AUDI 2012 Q5, I DROVE THREE HOUSES DOWN, AND THE SUNROOF EXPLODED SENDING SHATTERED GLASS ON MYSELF, MY THEN [XXX] SON, AND INTO THE CABIN OF THE CAR. I CALLED AUDI FOR REPAIR, BUT WAS INFORMED THERE WAS A 3 TO 4 MONTH WAIT, ORDERED A ON REPAIRS. SO I ORDERED A REPLACEMENT AND INSTALLED MYSELF. ON [XXX] MY 2012 AUDI Q5, WOULD NOT START, DASH FAULT INDICATED CRANKCASE/ CAMSHAFT NOT ALINGED. PUT VEHICLE IN A AUDI REPAIR SHOP (NOT DEALERSHIP) FOR REPAIRS. DAMAGE WAS CRANKCASE, TIMING CHAIN, AND TIMING CHAIN TENSIONER RESEARCH DONE FOUND THAT THERE WAS SIX RECALLS ON THE VEHICLE, ONE INVOLVING THE SUNROOF SHATTERING, AND THE OTHER INVOLVING THE CRANKCASE, TIMING CHAIN, AND TENSIONER. ON 04/15/2025 I CALLED AUDI AT 800-822-2834 ABOUT THE INCIDENTS, AND INQUIRING ABOUT THE SIX RECALLS, ATTEMPTING TO MAKE SURE THE REPAIRS HAD BEEN COMPLETED. THE REPRESENTATIVE WAS ABLE TO PROVIDE DATES THAT A CASE WAS CLOSED BASED ON THE VIN OF MY VEHICLE BUT WAS NOT ABLE TO CONFIRM THAT THE RECALL REPAIRS HAD BEEN DONE, SHE STATED A CLAIM BEING CLOSED "USUALLY MEANT A REPAIR WAS DONE. BUT ONLY THE DEALERSHIP THAT OPENED THE CASE WOULD HAVE MORE INFORMATION. I REQUESTED THE DEALERSHIP INFORMATION, ADVISING THAT I WAS CONCERNED AS THUS FAR THE RECALL REPAIRS SEEM TO BE FAILING, AND THE RECALL ON THE AIRBAGS COULD CAUSE POTENTIAL DEATH IF DEPLOYED. I REQUESTED A SUPERVISOR CALL BACK. ON 04/16/2025 I RECEIVED A CALL BACK FROM A SUPERVIS
Power Train
Filed Mar 18, 2025VA
Low oil pressure
Power Train
Filed Mar 18, 2025VA
Oil leaking excessively + low oil pressure.
Suspension
Filed Mar 1, 2025MD
The Audi technician discovered that the rear subframe had rusted through completely, which they deemed very unsafe and recommended replacing the subframe.
Structure › Body
Filed Jan 20, 2025VA
I found out this past summer that my rear subframe on my Audi Q5 (2012) had rusted out to the point of being dangerous to drive. Looking into it, this is apparently a common problem due to the 1st and 2nd generation design of the Q5 where they placed a wind deflector over the rear subframe. In doing so, that wind deflector collected and held moisture and corrosive agents against the frame to the point where it was completely rusted through. I was told my Q5 was not safe to drive until I got the rear subframe replaced. The Audi dealership that I ordered the subframe from (Rockville Audi) said they have been increasing the number of subframes on order as this is becoming a consistent problem. When I spoke with Audi of America about it, they said they did not believe it was an issue beyond regular aging of the vehicle but I disagree as I have other vehicles with many more years that do not have complete sections of the frame rusted/rotted out.
Engine
Filed Jan 5, 2025SC
December 17, 2024 2012 Q5 Audi Complaint- Purchased at Steve White Greenville, S.C VIN# [XXX] Dear Audi leaders, (and Michele) Thanks for replying to my request and your (brief) follow-up. I know selling cars is your main concern. I learned through years of working for tech companies such as Oracle and HP that it cost a significant more to get a new customer than to retain an old one. I expected at the very least was to lob a phone call to me, instead of pretending to- even more humiliating. The Audi Q5 was the biggest, most dangerous and worst purchase I’ve ever made. It is also the most expensive car I’ve ever maintained. I didn’t realize how many people literally got “burned” on this engine debacle that Audi created. Audi dealerships around the globe forced loyal customer who purchased this vehicle to jump through hoops to prove a very apparent engine flaw. It was like watching the Hindenburg crash, but in slow motion. Upon further research, the level of owners problems varied by engine; some were perfectly fine but most were faced with a ticking time-bomb. Audi seemed to take no blame, instead profiting on an “oil program”, expensive for the consumer and also time consuming, to solve the issue. As time has a way of flushing out the truth, a class action lawsuit quietly arose was settled in 2014. Audi shamelessly offered to cover 40% on certain cars-soon having a class action lawsuit on their hands. At that time, my Q5 had 99,000 miles on it. Because of Audi’s foot-draggin
Engine
Filed Dec 3, 2024SC
• Excessive oil consumption • Engine knocking • Illumination of the check engine light, possibly for cylinder misfire • Engine stalling- • the pistons unexpectedly fail, drivers may also experience a sudden loss of engine power while operating their vehicles. This can pose a safety risk as it may become difficult for drivers to brake, accelerate or control the steering wheel. Drivers are believed to have experienced problems with the pistons well before they should, with some seeing engine failure before the 75,000- mile mark. Audi Vehicles Burning Too Much Oil A number of Audi drivers have posted complaints online that their Q5 vehicles are burning more oil than they should, an issue attorneys suspect could be related to a defect in the pistons. A sample of these complaints can be found below [sic throughout, emphasis ours]: My Audi Q5 2012, like all suffers from excessive mass oil consumption. A Dealer did the oil consumption test and said the piston and rings need to be replaced. I ve Already spent over $1K on crankshaft repairs etc. Will AoA to pay for new piston and rings? Its a $6K repair that I am unwilling to pay because it should not be going through this crap for such an expensive car.” This "benefit" likely won't me customers due to the age of the vehicles and they don’t seem to care. Not to mention owners will still be stuck with paying a percentage for repairs. I bought a 2012 Audi Q5 in in 2015…For the first 20,000 miles of owning this car, it was my dream car a
Structure › Frame and Members
Filed Jul 26, 2024180,000 milesMA
The contact owns a 2012 Audi Q5. The contact stated while driving at various speeds, the rear end of the vehicle was swaying from side to side and was very unstable. Upon inspection, it was discovered that the rear subframe had sustained severe rusting and corrosion, and there were holes present in the sub frame. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 180,000.
Engine
Filed Jun 5, 2024NY
2012 Audi Q5 2.0 engine failure 72,000 miles The dealership performed a tear down of my engine and had an inspector from Audi care come to inspect the damaged engine. It was determined the tensioner /timing chain caused the engine failure. Prior to the inspection, I did research and informed the service manager at the dealership that there was a known issue regarding this exact problem. He said he would have to perform The tear down to determine the cause. He contacted me to confirm it was indeed the cause. Now after more research, I saw there was a class action lawsuit regarding this exact issue. It was settled in 20/& or 2019 , I believe I bought my car in 2020, from an Audi dealership. Who I now assume should have been aware of this known issue and class action settlement. I would like to report this past known issue to the NTSBA. I am being told I will have to pay a large amount of money after my extended warranty will only cover a portion of the repair. This was a known problem which could have put me in danger of the engine seizing will operating the vehicle.
Air BagsCrash
Filed Apr 30, 2024SC
I had an accident on 4/15/2024. I blacked out and ran into an oak tree but none of my airbags deployed.
Engine
Filed Jan 9, 2024NJ
Too many engine issues/misfire/oil leaks on coils, air intake issues- hard to find the issue, engine burns/consumes way too much oil. Had gasket cover, PCV valve replaced, all coils replaced on 2 occasions due to oil leakage, spark plugs replaced, fuel pump replaced, intake valve replaced, water pump replaced, mass airflow sensor replaced, electric throttle body module replaced and I’m still experiencing misfires etc.
Engine
Filed Jul 10, 2023WI
I have a one family, mother-in-law former owner 2012 Audi Q5 2.0T and unfortunately like others have the issue of excessive oil consumption. This started at about 75,000 miles and now at 79,000 miles it is using about 1 quart of oil every 1000 miles. Of course dealers have their talking points saying this is normal. No, excessive oil consumption is not normal! Too bad Audi is not doing anything about this known problem. NAA (Never Again Audi).
Structure › Body
Filed Apr 9, 2023VA
The Rear Subframe was found to have two significant holes that would not allow the car to pass a safety inspection, and I was told a significant hazard that required immediate repair. This is the only part on the vehicle with rust and is the same issue of rear subframe rust that Mercedes Benz is covering under warranty on the same-year cars due to a manufacturing defect. Audi Tysons had serviced the vehicle since new but was negligent in warning me of the extreme rust or safety hazard that had developed. The first inspection by an independent shop found this issue and said it is common on Audi Q5 manufactured in this time frame. According to the repair shop, the part has a plastic protective cover that allowed water to stay trapped and is the main contributing factor. Audi refused any warranty coverage stating the warranty only covers "vehicle body sheet metal panels," but the Owner's Manual for Warranty Coverage states "-- a defect in manufacturer's material and workmanship that will result in rust perforation of the vehicle body". The Q5 is a low-mileage (87,500) vehicle that has been garaged for ~50% of its life in Northern Virginia. In summary, this is a know critical safety issue due to a manufacturing/design defect that Audi is not addressing.
Fuel System, Gasoline
Filed Mar 7, 2023104,000 milesMD
The contact owns a 2012 Audi Q5. The contact stated that on several occasions while driving at various speeds, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the fuel injection intake valve needed to be replaced. The vehicle was repaired; however, the failure recurred. The oil warning light, the EPS warning light, TIPM warning, and the check engine warning light were illuminated. The vehicle was taken back to the independent mechanic where it was diagnosed that the fuel intake valve and the oil pan needed to be replaced. The vehicle was repaired. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Engine
Filed Feb 11, 2023TX
I have maintained the car well returning to Audi dealerships for all servicing. I’m able to pull into any Audi dealership to top off my oil due to a known issue with excessive oil consumption for Q5s. At 108,000 miles, the consumption is progressively worsening requiring 1 quart of oil every 500 miles. There’s no oil drippings on my garage floor.
Engine
Filed Nov 24, 2022GA
The vehicle Q5 takes about 2 Quarts of oil every 400-500 miles. There are no oil leaks . It’s at 117,000 miles. Don’t know what to do . Vehicle runs great but the oil sign comes on every 500 miles
Fuel System, Gasoline › Fuel Injection System › Throttlebody/Manifold
Filed Apr 12, 2022130,700 milesNC
The contact owns a 2012 Audi Q5. The contact stated while driving approximately 70 MPH, the vehicle started violently shaking. The contact stated that the Electronic Power Control (ECP) and check engine warning lights were illuminated. The vehicle started losing motive power and was pulled over out of the roadway. The vehicle was then towed to the local dealer where it remained. The vehicle diagnosed and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 130,700.
Air Bags
Filed Feb 2, 2022GA
This 2012 Audi Q5 has an apparent bad passenger occupant sensor connection that could deactivate the vehicle's passenger-side airbags and increase the risk of injury or death in the event of a crash. It appears the problem specifically stems from a faulty connection between the passenger seat occupancy sensor and the seat heater wiring, which can cause the vehicle's computer to assume that there is no passenger present and defeat the airbag on that side. This system is typically meant to reduce the cost of repairs in a crash by not detonating unneeded airbags. Audi recently announced recall number 74E3 to fix other models with the same issue.
Engine
Filed Jan 11, 2022ID
The vehicle is needing about 2qts every 2-3 days. Every once in a while I can feel it slip. I just bought this vehicle in October 2021. There are absolutely no leaks. It's a safety hazard because if it loses enough oil when I am driving, the car can and will die in the middle of the road. This vehicle is what I use to haul my 2 year old daughter in. Yes the vehicle can be inspected. The vehicle was bought at cooks car sales. Lewiston, idaho 83501
Air Bags
Filed Jan 10, 2022FL
On the dash, the airbag warning light is on. Something is wrong about the airbag
Engine
Filed Jan 5, 2022IN
EXCESSIVE OIL USAGE, OIL LIGHT COMING ON EVERY 2-3 DAYS ABOUT EVERY 100 MILES DRIVEN OR LESS. I take it to my same mechanic shop always, this is a major issue with the turbo using excessive engine oil consumptions. It's not leaking, it's a VERY WELL KNOWN DEFECTIVE ISSUE WITH THESE 2012 AUDI Q5 2.0 TURBO AWD. MASSIVE GAS USAGE BUT THE MAJOR OIL ISSUE NEEDS TO BE RECALLED BECAUSE THIS WILL COST THOUSANDS UPON THOUSANDS OF DOLLARS WE SHOULDN'T HAVE TO PAY OUT OF POCKET CONSIDERING THIS IS A AUDI DEFECT. This issue will end up causing major engine failure if not recalled costing thousands of dollars for a engine replacement.
Engine
Filed Oct 26, 2021FL
Needing to put oil in engine at an increasing rate. Low oil light comes on every 3 days now as this has been going on over a year. Engine timing chain then jumped and caused engine failure. Replaced with a used engine and the same problems have begun again.
Engine
Filed Jul 18, 2021TX
Oil consumption is getting worse and worse. Currently, I am adding a quart of oil every 3 days in between regular oil changes. This is a real issue. I just spent 5,000 dollars approx. on a tune up at a foreign car body shop but they could not repair the oil issue. This is now a known issue with Audis. What can be done to help this issue?
Engine
Filed Jul 5, 2021VT
Excessive oil consumption. Needs 1 quart of oil per tank of gas, more often with city driving. Issues most likely with original rings and pistons. Repair likely $6000. Oil consumption not disclosed as a problem when I bought the car 4000 miles ago. Currently 106,000 miles.
Fuel/Propulsion System
Filed Jun 22, 2021SC
Extreme oil consumption (burning 2+ quarts in less than 500 miles); cutting off while idling. Yes it is available for inspection upon request. If this is a leak, it could possibly catch on fire while my child is driving to school, or it could cut off while driving causing a bad accident. Yes it has been confirmed by a repair facility. Check/add oil indicator; check engine light; emits black smoke from rear. Issues appeared 2 days after purchasing the car.
Engine
Filed Apr 23, 202168,276 milesCA
TL* THE CONTACT OWNS A 2012 AUDI Q5. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE USING THE PUSH TO START BUTTON, THE VEHICLE FAILED TO START-UP. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUDI SOUTH COAST (1425 AUTO MALL DR, SANTA ANA, CA 92705, (657) 213-3961) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE CONTACT WAS INFORMED THAT THE STARTER AND THE ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NO REPAIRED A SECOND TIME. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,276.
Engine
Filed Mar 29, 2021119,000 milesIN
HEAVY OIL CONSUMPTION AND LEAKS INTO GAS, IGNITION AND OTHER AREAS
Engine
Filed Jan 21, 202175,000 milesNY
ENGINE MISFIRE DUE TO TIMING CHAIN TENSIONING SYSTEM FAIL.
Visibility/Wiper
Filed Jan 17, 202181,831 milesWA
THE HOUSING FOR THE SUNROOF CRACKED ON THE PASSENGER SIDE AND WATER IS RUNNING DOWN THE HEADLINER AND A-PILLAR AND SOAKING THE PASSENGER SIDE FLOOR AS IT DRAINS DOWN. AUDI QUOTED $3500 TO FIX THE ISSUE.
Engine
Filed Jan 12, 2021103,935 milesTX
AUDI Q5 TFSI 2.0T ENGINE UPPER TIMING COVER OIL LEAK, CAUSES WATER PUMP TO LEAK OVER AND OVER AGAIN. UNTIL YOU FIX THE OIL LEAK, YOU CANNOT FIX THE WATER PUMP LEAKING.
Engine
Filed Jan 4, 2021NH
CLASS ACTION LAW SUIT FOR AUDI USA FOR EXCESSIVE OIL CONSUMPTION IN MODELS UP TO 2011, HAS NOT FIXED THE ISSUE BECASUE ALOT OF PEOPLE CLAIM THE SAME ISSUE WITH AUDI INCLUDING MY 2012 AUDI Q5. MORE THAN 1 QT OF OIL EVERY 200 MILES IS ALOT AND THIS SEEMS TO BE A ISSUE WITH AUDI, I HAVE HAD MU ENGINE CHECK BY MORE THAN ONE SHOP, HAD A SKOKE TEST AND OIL CONSUMPTION TEST DONE ON IT AND THE OIL IS BURNING EXCESSIVELY WITH NO RESOLUTIONS.
Engine
Filed Dec 28, 202080,400 milesMA
IM LOOSING A LITER OF OIL EVERY 200-500 MILES AND TYRANNY FEELS LIKE IT SLIPS A LITTLE BUT THE OIL CONSUMPTION IS WHY IM WRITING THIS I BOUGHT MY 2012 AUDI Q5 PREMIUM SPORT EDITION WITH A 2.0 TURBO WITH 80,000 MILES AND WAS NOT TOLD ABOUT THE OIL CONSUMPTION!!
Engine
Filed Dec 17, 202089,035 milesNY
CAR BURNING EXCESSIVE OIL. THE OIL LIGHT COMES ON ALL THE TIME. OIL CONSUMPTION IS NOT NORMAIL. I HAVE TO ADD OIL EVERY 1000 MILES. FROM WHAT I HEAR FROM OTHER AUDI OWNERS TO REPAIR THE ENGINE IT WILL COST AROUND $6,000.00. THE PISTONS AND RINGS ARE DEFECTIVE AND SINCE THERE ARE SOOOO MANY COMPLAINTS, AUDI SHOULD RECALL THIS ISSUE AND FIX IT FOR ALL AFFECTED VEHICLES.
Engine
Filed Aug 30, 2020105,000 milesSC
WITH 100,000 MILES THE VEHICLE STARTED USING OIL QUICKLY. OVERTIME AFTER OIL CHANGES HAD TO CONSISTENTLY ADD 1 LITER EVERY TWO WEEKS. WITHOUT NOTICE VEHICLE COMPLETELY FAILED AND WOULDN'T TURN OVER. EVERYTHING LIGHTS UP AND WORKS ON THE INSIDE BUT THE ENGINE WON'T TURN OVER WHICH IS THE SAME PROBLEM AS 2011 RECALL. THIS CAUSES ME TO HAVE A NON WORKING VEHICLE AND STILL HAVING PAYMENTS. WHEN ASKED ABOUT REPAIRING WAS TOLD I NEED A WHOLE NEW MOTOR AT A MINIMUM OF $8,000.
Fuel/Propulsion System
Filed Jul 15, 202093,000 milesNY
I HAVE CODE PO299 TURBOCHARGER/SUPERCHARGER A UNDERBOOST CONDITION. I WAS UNDER WARRANTY IN 2016 TO HAVE MY PISTONS AND RINGS REPLACED BECAUSE THE OIL CONSUMPION WAS VERY HIGH, NOW I'M BURNING MORE OIL AND I CHANGED THE DIVERTER VALVE I'M STILL COMING UP WITH P0299 CODE AND NEED TO REPLACE MY TURBO AFTER 60K MILES FROM THE PISTON AND RINGS REPLACEMENT...I THINK THIS ALL HAS TO BE PART OF THE SAME PROBLEM AND AUDI SHOULD REPAIR IT FOR FREE.
Electrical System
Filed Apr 14, 202098,000 milesIL
ENGINE DIES WITH OUT NOTICE WHILE IN MOTION .RECEIVING WARNING NOT TO EXCEED 4000RPMS ,LOW OIL PRESSURE WARNING WITH FLASHING EPC. *TR
Visibility/Wiper
Filed Jan 7, 20208,056 milesAL
THE REAR VIEW MIRROR FELL OFF. A SMALL CLIP THAT HOLDS IT ON WAS BROKEN SIMPLY ADJUSTING THE MIRROR. I WAS SITTING AT A RED LIGHT WHEN IT HAPPENED. THE MIRROR WAS PUT BACK ON BUT IF I TOUCH IT OR ADJUST IT WILL FALL OFF.
Engine
Filed Jan 7, 202072,000 milesNC
I NOTICED MY OIL LIGHT COMING ON FREQUENTLY AND AUDI TOLD ME THAT THEY THOUGHT IT WAS A FAULTY HOOD LATCH SENSOR. AFTER ABOUT 6 MONTHS I ENDED UP PAYING TO REPLACE THE HOOD LATCH ONLY TO FIND OUT A MONTH LATER THAT MY OIL LIGHT CAME BACK ON SO THEY TOLD ME JUST ADD OIL. AFTER ANOTHER YEAR THEY AMOUNT OF OIL HAS INCREASED RAPIDLY AND I'M CURRENTLY AT 79,600 MILES. I FOUND OUT THERE WAS A CLASS ACTION LAWSUIT ON MY CAR UP TO YEAR 2011 ON THIS EXACT ISSUE. PROBLEM IS I HAVE A 2012 THAT WAS ORDERED IN 2011 AND I HAVE THE SAME ENGINE MODEL CAEB HAS THE OTHERS. I FILL UP 1 QUART EVERY TIME I FILL MY TANK. AUDI TOLD ME IT WAS OKAY TO KEEP FILLING WITH OIL AND IT WOULDN'T BE ANY DAMAGE, WHEN I FOUND OUT IT DOES CAUSE DAMAGE. THERE IS NO OIL LEAKING FROM THE BOTTOM, SO IT IS SCORING IN MY PISTON RINGS.
Engine
Filed Jan 6, 202097,922 milesFL
SINCE JANUARY 2019, THE VEHICLE OIL LIGHT HAS BEEN TURNING MORE AND MORE FREQUENTLY. I WAS TOLD BY AUDI DEALERSHIP THAT IT IS NORMAL TO ADD A QUART EVERY 1000 MILES OR SO. I AM ADDING A QUART PER 100 MILES. WHEN COMMUNICATING WITH AUDI DEALERSHIP MY CLAIMS WERE DISMISSED AND I WAS TOLD WORK COSTS TO REPLACE PISTON RINGS WOULD BE OVER $6000 DOLLARS. WHEN RESEARCHING CLASS ACTION LAWSUIT, MY ENGINE CODE IS THE ONE THAT IS AFFECTED BY THE OIL CONSUMPTION PROBLEM, BUT WHEN COMMUNICATING THAT TO AUDI OF AMERICA HOTLINE, I WAS TOLD THAT MY VEHICLE HAS NOT BEEN REWARDED ANY EXTENDED WARRANTY.
Engine
Filed Nov 9, 201960,000 milesNJ
OIL LEAK AND ENGINE COOLING PIPES UO
Structure › Body
Filed Sep 25, 201984,840 milesCT
WHILE DRIVING AT STEADY HIGHWAY SPEED AND ALL WINDOWS CLOSED, THE CAR FRONT SUNROOF GLASS SECTION "EXPLODED" QUITE LOUDLY WITH GLASS BITS THROWN INTO THE AIR AND OTHER SMALL CHUNKY SECTIONS FALLING INTO THE FABRIC LINER AREA. HAPPILY NOT INTO THE CABIN. ABOUT 2-3 INCH BROKEN PERIMETER EDGE OF GLASS REMAINS IN PLACE. NO INDICATION OF ROAD DEBRIS HITTING THE CAR (NOR PASSING BY AN OVERPASS OR FROM TRUCK ROOF ETC. OUTSIDE TEMP ABOUT 75F. SEE INCLUDED PICS.
Steering
Filed Sep 13, 2019116,000 milesPA
AT THE STATIONARY MY STEERING IS VERY STIFF, AND IS VERY HARD TO TURN IT. I ALMOST HIT THE PARKED CAR AND THE PERSON STANDING NEXT TO IT WHEN I WAS PULLING OUT FROM THE PARKING LOT. ALSO THE DEALERSHIP DIAGNOSTIC IS THAT THE STEERING SHAFT IS HAS THE TENDENCY TO SEIZE UP AND LOOK AND IS VERY DANGERS. I HAVE CONTACTED THE AUDI USA AND THEY SAY IS NOT THEIR PROBLEM AND THEY WON'T TAKE ANY ACTIONS TO FIX THIS. I AM PRETTY SURE THAT I AM NOT THE ONLY ONE WHO COMPLAINS ABOUT THIS. AUDI IS AWARE OF THE ISSUE AND ACCORDING TO THE COMPLAINES ON Q5 THEY IMPROVED THE STEERING SHAFTS, BUT DON'T WON'T TO TAKE CARE OF THE PREVIOUS KNOWN ISSUE TO THEM. I AM VERY CONCERNED ABOUT SAFETY OF THE SURROUNDINGS AND FOR MY FAMILY SAFETY DRIVING THIS VEHICLE, ACCORDING TO THEM WHEN I REPORT THE ISSUE THEY SAY THAT I DON'T HAVE STRONG CASE.
Engine
Filed Sep 10, 201952,000 milesHI
THE COOLANT/WATER PUMP LEAKS COOLANT. THIS PUMP IS LOCATED UNDER THE HOOD NEXT TO THE ENGINE.
Engine
Filed Sep 3, 2019107,000 milesIN
MY CAR WAS PURCHASED ON JULY 20TH 2019, WITH 105K MILES...I AM HAVING TO ADD OIL EVERY 400-100 MILES...I AM ALSO BEGINNING TO SEE RANDOM ALERTS AND CANNOT SEEM TO REST THEM WHEN NO DEFECTS ARE FOUND. THIS IS VERY FRUSTRATING AND CAUSING MAJOR CONFUSION AND CONCERNS.
Power Train
Filed Aug 17, 20191,030,000 milesOH
THE CAR WOULD NOT START WHEN I WENT TO PULL OUT OF GARAGE. THE CAR WAS STATIONARY. ON THE 8TH ATTEMPT IT STARTED AND I DRIVE IT TO WORK. IT FELT LIKE IT WAS GOING TO STALL OUT WHEN I STOPPED OR SLOWED DOWN. I PUT THE KEY IN IGNITION IT WOULD GO ON BUT NOT START AND TURN OFF. THE EPC LIGHT WENT ON. THIS IS THE FIRST AND ONLY TIME THIS HAS HAPPENED HOWEVER IT STILL FEELS LIKE IT IS GOING TO STALL OUT WHEN I AM IN PRO OR STOPPED AT A LIGHT OR WHEN I SLOW DOWN UNDER 10 MPH. I TOOK IT TO THE AUDI DEALERSHIP AND WAS TOLD IT WAS THE TIMING CHAIN WHICH IS A 2600.00 REPAIR.
Unknown or Other
Filed Aug 17, 20191,020,000 milesOH
THE OIL LIGHT COMES ON APPROXIMATELY EVERY TWO WEEKS SAYING IT'S SAFE TO DRIVE BUT ADD OIL. THIS HAS BEEN GOING ON FOR SINCE 2 MONTHS AFTER I PURCHASED THE CAR. I ADD A QUART OF OIL EACH TIME AND WHEN I TOOK IT IN TO GET CHECKED I WAS TOLD THIS CAR WAS CHECKED FOR THIS ISSUE PREVIOUSLY. THEY SAID THERE ARE NO LEAKS THAT THE CAR IS JUST BURNING OIL. THEY GAVE NO VALID REASON. THE CAR HAS BEEN CHECKED TWICE FOR THIS OIL PROBLEM AND NO RESULTS. WHEN I WAS TURNING ONTO THE HIGHWAY A MONTH AGO THE CAR LIGHT CAME ON AND SAID TURN OFF VEHICLE NOW. NO WARNING OTHER THAN ADD OIL CAR IS STILL SAFE TO DRIVE. I PULLED TO THE SIDE OF THE HIGHWAY AND THE CAR STALLED OUT AND TURNED OFF AUTOMATICALLY BEFORE I WAS IN PARK. ONLY GOING ABOUT 5-10 MPH. AFTER A FEW MINUTES I TRIED TO RESTART A FEW TIMES AND IT FINALLY STARTED. I WENT HOME AND ADDED OIL TO IT YET AGAIN. I NEED TO ADD OIL WHEN'RE THE LIGHT COMES ON AS TO NOT HAVE IT SHUT OFF ON ME.
Complaints 1-50 of 168, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 19, 2018. Source: NHTSA Office of Defects Investigation.