2020 Volvo VN

Routine

Owners filed 5 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Electrical System2
000
Suspension1
000
Structure1
000
Service Brakes1
000

2 safety recalls

Part 573 reports
Electrical System › Software24V790000
Filed Oct 23, 2024124,949 vehiclesVolvo Trucks North America

Defect. Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2025 VN, VAH, VHD and VNRE trucks, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Risk. Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.

Remedy. Dealers will reprogram the ECU software, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2409.

Seats › Critical Fasteners23V769000
Filed Nov 15, 2023638 vehiclesVolvo Trucks North America

Defect. Volvo Trucks North America (Volvo Trucks) is recalling certain 2019-2024 VN and VHD vehicles. The passenger side bench seat may be inadequately attached to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 207, "Seating Systems" and 210, "Seatbelt Assembly Anchorage."

Risk. The attachment points may fail, allowing the bench seat to shift and increasing the risk of injury during a crash.

Remedy. Dealers will replace the weld nut with two nuts and a washer, free of charge. Owner letters were mailed February 29, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2312.

What owners reported

Newest filings
Service Brakes
Filed Mar 10, 2026PA

I have just purchased this truck to replace an old truck lost due to a total loss . I picked up the truck in South dakota and drove back to Pennsylvania. When setting the parking brakes parked on a small incline with the truck empty the parking brake hold on the front drive axle and it skids those tires when rolling away. However the rear rear drive axle is not equipped with parking brake chambers which results in insufficient braking force to hold the truck in place. The truck has rolled away on me twice since I have purchased it . This is a huge saftey concern due to the fact it will certainly cause property damage or death . I have alerted Volvo Trucks and have a case number but they are really no help in resolving this. I have done research and found that this is already an issue with 2020-2027 trucks where the rear rear drive axle is not properly equipped with parking brake chambers.

Electrical System
Filed Dec 12, 2024IL

The contact owns a 2020 Volvo VN. The contact received notification of NHTSA Campaign Number: 24V790000 (Electrical System, Service Brakes, Hydraulic); however, the contact called the local dealer to schedule an appointment and was informed that there was no recall associated with the VIN. The manufacturer was contacted and informed the contact that there was no recall associated with the VIN. The contact had not experienced a failure. Parts distribution disconnect.

Suspension
Filed Mar 2, 202290,000 milesAZ

The contact owns a 2020 Volvo VNL-860. The contact stated that her husband was driving at 65 MPH and towing a 53-foot trailer, and the steering wheel would overcompensate while making adjustment, left or right to stay centered in lane. The failure lead to constant steering adjustments. The contact stated no warning light was illuminated. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the leaf springs and bushings needed to be replaced. The failure persisted and the vehicle was taken to a second dealer were it was diagnosed and had the gear box replaced. The contact stated that the failure recurred. The manufacturer had been informed of the failure. The failure mileage was approximately 90,000.

Electrical System
Filed May 12, 2021MD

THE OWNER PROGRAMMED A 5 MINUTE IDLE SHUT OFF AND DID NOT PROVIDE ANYTHING FOR ME AS THE DRIVER TO STAY WARM AT NIGHT I WAS DRIVING DURING WINTER AND TRAVELING TO STATES LIKE WYOMING WHERE IT REACHED 23 DEGREES. HE HAS MANY THINGS NOT UP TO DOT REGULATIONS WITH HIS TRUCK, LOT OF THINGS ARE NOT WORKING AND DAMAGED. HE ALSO DIDN'T DO ANY TYPE OF A PRE EMPLOYMENT DRUG TEST OR FOR ANY OF THE OTHER DRIVERS HE HIRED. HE THREATENED NOT TO PAY ME AND WITHHELD MY PAY ON TWO SEPARATE OCCASIONS. HE STOLE 800.00 FROM MY BACK ACCOUNT FOR DAMAGES TO HIS COMPANY TRUCK THAT I HADN'T DRIVEN FOR 3 WEEKS I AND CURRENTLY TAKING HIM TO COURT TO GET MY MONEY BACK. HE HAS SCREWED OVER PLENTY OF DRIVERS AND SHOULD BE SHUT DOWN.

Structure
Filed Sep 22, 2020145,980 milesIL

TL* THE CONTACT OWNS A 2020 VOLVO VNL TRUCK. THE CONTACT STATED THAT THE SLEEPER BUNK WINDOW DETACHED ON TOP HOWEVER, THE BOTTOM BRACKETS PREVENTED THE WINDOW FROM COMPLETELY DETACHING WHILE THE VEHICLE WAS IN MOTION. WESTFALL GMC TRUCK INC LOCATED AT 3915 RANDOLPH RD, RANDOLPH, MO 64161 (816) 455-7262, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V208000 (STRUCTURE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V208000 (STRUCTURE). THE FAILURE MILEAGE WAS 145,980.

5 of 5 complaints, reproduced as filed.

Across model years

Worst on record: 1999
YearComplaintsRecallsFiresDeathsAssessment
20270100Do not drive
20260300Do not drive
20250800Do not drive
20241700Routine
20230900Routine
20220600Routine
20213200Routine
2020 — this page5200Routine
20190100Routine
20182000Routine
20160200Routine
20150100Routine
20142110Routine
20131200Routine
20122200Routine
20110200Routine
20100400Routine
20090400Routine
20082200Routine
20073300Routine
20062410Routine
20052200Routine
20041400Routine
20033400Routine
20020500Routine
20011200Routine
20005200Routine
19999520Routine
19989610Routine
19970900Routine
19962100Routine

Compare every VN year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 23, 2024. Source: NHTSA Office of Defects Investigation.