2020 Utilimaster Walk-In Van

Routine

No owner complaints are on file for this vehicle. It has been recalled 2 times.

2 safety recalls

Part 573 reports

Structure › Body › Bumpers21V572000

Filed Jul 27, 20214,885 vehiclesShyft Group

Defect. Shyft Group is recalling certain 2020-2021 Utilimaster Walk-In Vans. The fasteners that attach the shock mount bracket to the underside of the vehicle frame may fail, possibly resulting in a broken shock mount bracket and bumper detachment.

Risk. The bumper could fall off when it is utilized by a person as a step, increasing their risk of injury.

Remedy. Shyft Group will replace the fasteners that attach the shock mount bracket to the underside of the vehicle frame, install a spacer, and inspect and replace, as necessary, the shock mount bracket. All repairs will be performed free of charge. Interim letters notifying owners of the safety risk were mailed on August 6, 2021. A second letter will be mailed once the remedy is available. Owners may contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 21-19.

Vehicle Speed Control › Accelerator Pedal20V629000

Filed Oct 12, 202080 vehiclesShyft Group

Defect. Shyft Group (Shyft Group) is recalling certain 2020 Utilimaster Walk-In vans. If depressed to the floor of the vehicle, the throttle pedal may get trapped in the open position by the tread plate installed on the floor at the driver's pedestal.

Risk. The throttle pedal stuck in the open position could increase the risk of a crash.

Remedy. Shyft Group will notify owners, and dealers will inspect for appropriate clearance between the throttle pedal and the tread plate. If there is not adequate clearance, dealers will adjust the tread plate for adequate clearance, free of charge. The recall began October 26, 2020. Owners can contact Shyft Group customer service at 1-800-582-3454. Shyft Group's number for this recall is 20-09.

Across model years

Worst on record: 2023

Year	Recalls	Assessment
2023	2	Routine
2022	5	Routine
2021	3	Routine
2020 — this page	2	Routine
2019	1	Routine
2018	2	Routine
2017	3	Routine
2016	4	Routine
2015	5	Routine
2014	6	Routine
2013	3	Routine
2012	4	Routine
2011	1	Routine
2010	1	Routine
2009	1	Routine
2008	1	Routine
2007	1	Routine
2006	1	Routine
2005	1	Routine
2004	1	Routine
2003	1	Routine
2002	1	Routine
2001	4	Routine
2000	3	Routine
1999	4	Routine
1998	3	Routine
1997	4	Routine
1996	4	Routine
1995	3	Routine
1994	2	Routine
1993	2	Routine
1992	2	Routine
1991	2	Routine
1990	2	Routine

Compare every Walk-In Van year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Jul 27, 2021. Source: NHTSA Office of Defects Investigation.