2014 Tiffin Phaeton

Routine

Owners filed 3 complaints about this vehicle with federal regulators, most often about the fuel/propulsion system. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Fuel/Propulsion System3
000

2 safety recalls

Part 573 reports
Equipment17V841000
Filed Dec 22, 201736,005 vehiclesTiffin Motorhomes, Inc.

Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.

Equipment › Recreational Vehicle/Trailer15V880000
Filed Dec 28, 201514,889 vehiclesTiffin Motorhomes, Inc.

Defect. Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.

Risk. Unstable entry and exit steps increase the risk of injury.

Remedy. Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Apr 16, 201916,000 milesMI

VEHICLE IS 5 YRS OLD WITH ABOUT 16000 MILES. WHILE DRIVING ON INTERSTATE WIFE NOTICED A SMELL COMING FROM THE REAR. WE THOUGHT IT WAS ENGINE CLEANER BURNING OFF FROM AN OIL LEAK REPAIRED A FEW DAYS PRIOR BY CUMMINS. SMELL GOT STRONGER SO PULLED INTO TRUCK STOP AND FOUND A HUGE DIESEL FUEL LEAK ON THE PASSENGER SIDE OF THE ENGINE. WE HAD A STEADY STREAM BEHIND US FROM PULLING IN NOT THE OCCASIONAL DROP HERE AND THERE. AFTERWARDS WE ESTIMATED THAT WE LOST ABOUT 10 GALLONS IN 30 MILES. THE CAUSE WAS A BROKEN #4 FUEL INJECTOR LINE BETWEEN THE COMMON RAIL AND THE BLOCK AT THE FERRULE AGAINST THE BLOCK. THE NEW PART HAS AN ADDITIONAL SUPPORT BETWEEN THE TWO CONNECTIONS TO KEEP IT FROM FLEXING AND CRACKING SO IT MUST BE A KNOWN ISSUE AS CUMMINS HAS CHANGED THE DESIGN OF THE PART. THE CUMMINS REPAIR FACILITY ALSO SAID IT WAS A FAIRLY COMMON ISSUE THEY SEE. THE ENTIRE SIDE OF THE ENGINE AND EXHAUST WAS DRIPPING WITH FUEL. IF THERE HAD BEEN A REGEN GOING ON IT LIKELY WOULD HAVE CAUSED A FIRE DUE TO THE HIGH TEMP AND THE FACT THAT THAT PART OF THE EXHAUST WAS SOAKED IN FUEL.MY UNDERSTANDING IS THAT THEY HAVE A SIMILAR ISSUE WITH THE # 6 LINE SINCE IT HAS A REVISION TO A MIDPOINT SUPPORT BRACKET AS WELL AND ANY RV FORUM WILL HAVE REPORTS OF THAT FAILURE AS WELL.*DT CONSUMER STATED FUEL LEAKS ARE A KNOWN ISSUE. CONSUMER DID NOT CONTACT MANUFACTURER. *JB

Fuel/Propulsion System
Filed Mar 1, 201722,893 milesFL

PULLED INTO CAMPGROUND THEN STOPPED AND GOT OUT TO REGISTER. DIESEL FUEL LEAKING, TOAD COVERED WITH DIESEL FUEL AND MUCH SMOKE. #4 FUEL INJECTOR TUBE HAD CRACK IN IT---NO DAMPER ISOLATOR INSTALLED TO DAMPEN VIBRATION. NEW TUBE HAD ISOLATOR RING TO BOLT DOWN.

Fuel/Propulsion System
Filed Dec 4, 20147,500 milesNM

CUMMINS FUEL FILTER FF 63009 DATE CODE 14200, APPEARED TO HAVE FAILED, LEAKING FUEL ONTO THE EXHAUST PIPE AS WELL AS STALLING THE MOTOR HOME AT THE CREST OF A SMALL MOUNTAIN.LEAKING FUEL DID NOT CAUSE A FIRE BUT DID SMOKE. IF ENGINE HAD BEEN IN REGEN MODE THERE COULD HAVE BEEN A FIRE....CONTACT WITH CUMMINS REVEALED THAT THEY HAVE HAD SOME OF THESE FILTERS FAIL WITH NO APPARENT VISUAL DEFECTS BUT DID SHOW UNDER PRESSURE. *TR

3 of 3 complaints, reproduced as filed.

Across model years

Worst on record: 2022
YearComplaintsRecallsFiresDeathsAssessment
20270100Routine
20260100Routine
20251100Routine
20240100Routine
20230500Routine
20226900Routine
20213700Routine
20202300Routine
20194400Routine
20183500Routine
20171200Routine
20161100Routine
20152310Routine
2014 — this page3200Routine
20130200Routine
20122700Routine
201141210Routine
20103910Routine
20091800Routine
20086900Routine
20071700Routine
20060100Routine
20051500Routine
20041510Routine
20032300Routine
20020300Routine
20011300Routine
20000200Routine

Compare every Phaeton year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Dec 22, 2017. Source: NHTSA Office of Defects Investigation.