Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes, air › supply › hoses, lines/piping, and fittings. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Suspension
1
0
0
0
Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings
1
0
0
0
3 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer11V082000
Filed Feb 8, 201110,683 vehiclesTiffin Motorhomes, Inc.
Defect. TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Equipment › Recreational Vehicle/Trailer09V443000
Filed Nov 17, 2009528 vehiclesTiffin Motorhomes, Inc.
Defect. TIFFIN IS RECALLING CERTAIN RECREATIONAL VEHICLE EQUIPPED WITH NORCOLD MODEL 1200LR AND 1200LRIM REFRIGERATORS, MANUFACTURED FROM DECEMBER 1, 2001, WITH SERIAL NUMBERS BETWEEN 1273701 AND 1536607, NON-CONSECUTIVELY. A FATIGUE FAILURE IN THE SECTION OF THE COOLING UNIT WHICH CONTAINS THE REFRIGERANT COULD ALLOW THE LIQUID SOLUTION TO SLOWLY LEAK. IF A LEAK OCCURS AND THE REFRIGERATOR CONTINUES TO BE OPERATED AFTER SOLUTION CIRCULATION HAS CEASED THE HEAT SOURCE COULD GENERATE VERY HIGH TEMPERATURES. AT SUCH HIGH TEMPERATURES, THE COOLING UNIT COULD RUPTURE.
Risk. IF A LEAK OCCURS AND THE UNIT IS CONTINUES TO OPERATE, HYDROGEN GAS MAY BE EXPELLED AND CAN BE IGNITED, RESULTING IN A FIRE, POSSIBLY CAUSING SERIOUS INJURY OR DEATH.
Remedy. TIFFIN IS WORKING WITH NORCOLD AND TIFFIN WILL NOTIFY OWNERS AND THE VEHICLE'S REFRIGERATOR WILL BE REPAIRED FREE OF CHARGE BY NORCOLD. PLEASE SEE NORCOLD'S DEFECT REPORT 09E-027. OWNERS MAY CONTACT NORCOLD'S RECALL CENTER AT 1-800-767-9101.
Equipment › Recreational Vehicle/Trailer07V517000
Filed Nov 5, 200711,438 vehiclesTiffin Motorhomes, Inc.
Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION, THESE REFRIGERATORS MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy. TIFFIN MOTORHOMES WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR TIFFIN AT 1-256-356-8661.
What owners reported
Newest filings
Suspension
Filed Oct 29, 201582,000 milesFL
TL* THE CONTACT OWNS A 2003 TIFFIN PHAETON. WHILE DRIVING THE MOTOR HOME AND TOWING A VEHICLE BY THE FLAT TOW, A POTHOLE WAS ENCOUNTERED. THE VEHICLE BEING TOWED SWAYED AND THE MOTOR HOME WAS UNABLE TO BE STEERED. THE FAILURE WAS PERSISTENT. THE MOTOR HOME WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.
Service Brakes, Air › Supply › Hoses, Lines/Piping, and Fittings
Filed Feb 22, 2008FL
THE AIR HOSES FOR THE REAR AIR BRAKES ARE PLACED TOO CLOSE TOGETHER. THEY RUB AGAINST EACH OTHER AND WILL FAIL WHEN THEY RUB A HOLE IN A HOSE. WHEN THE HOSE FAILS THE REAR AIR BRAKES WILL NOT WORK PROPERLY. THIS COULD LEAD TO AN ACCIDENT. I DISCOVERED THAT MINE HAD BEEN RUBBING BUT HAD NOT FAILED YET. MY MOTORHOME HAS 51,000 MILES ON IT. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 8, 2011. Source: NHTSA Office of Defects Investigation.