Owners filed 2 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 3 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Exterior Lighting
1
0
0
0
Engine
1
0
0
0
3 safety recalls
Part 573 reports
Seat Belts › Rear/Other › Anchorage21V680000
Filed Nov 5, 202110,409 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2018-2022 Allegro Breeze, Allegro Red, Allegro, Allegro Bus, Phaeton, and 2018-2021 Zephyr recreational vehicles. The sofa seat belts may not have been installed correctly, which could result in unsecured passengers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."
Risk. Unsecured passengers have an increased risk of injury in the event of a crash.
Remedy. Dealers will inspect and repair the seat belts as necessary, free of charge. Owner notification letters were mailed October 29, 2021. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIF-118.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V306000
Filed Apr 30, 20213,198 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2017-2021 Bus and Phaeton vehicles. The sealing washer may not seat correctly in the pilot bore, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Tiffin will work with Cummins to inspect the rail threads , and replace the rail and fuel lines if damage is found, free of charge. Owner notification letters were mailed August 11, 2021. Owners may contact Tiffin customer service at 1-256-356-8661.
Steering20V534000
Filed Sep 2, 20208 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2020 Bus and Phaeton motorhomes. The steering pinch bolts may not have been properly tightened.
Risk. A loose steering pinch bolt can result in a loss of steering control, increasing the risk of a crash.
Remedy. Tiffin will notify owners, and dealers will tighten the steering bolts to specification, free of charge. The recall began August 27, 2020. Owners may contact Tiffin customer service at 1-256-356-8661.
What owners reported
Newest filings
Exterior Lighting
Filed Feb 16, 2023MI
I recently purchased this motorhome used. Today, I discovered that the bulbs for both front turn signal lights are missing. Normally, if a bulb burns out, you have the old one to match when searching for a repacement. However, my MH has no bulbs installed at all. I discussed this problem on the phone with the Manufacturer today. Tiffin is unwilling or unable to provide any information on replacement bulbs. They could neither provide me with a part number so I could buy one locally nor would they sell me a replacement bulb. So, I have no way to make this vehicle comply with lighting requirements. It seems to me that for safety related items such as this, OEM's should be required to provide necessary information to consumers so that they can keep the vehicle in compliance with safety requirements. I believe this issue probably affects all MY 2020 - 2023 Tiffin Phaeton motorhomes.
Engine
Filed May 5, 2021NV
THE EPA CAME OUT WITH REQUIREMENTS IN 2013 THAT ALL DIESEL ENGINES HAVE A POLLUTION MITIGATING DEF (DIESEL EXHAUST FLUID) SYSTEM. APPARENTLY, THE EPA REQUIRED THE INDUSTRY TO MEASURE THE FOLLOWING THREE ITEMS WITH RESPECT TO BLUE DEF. - LEVEL OF DEF - TEMPERATURE OF DEF - QUALITY OF DEF I HAVE BEEN TOLD THAT THE EPA GRANTED AN EXTENSION OF THE THIRD REQUIREMENT, QUALITY OF DEF, SINCE NO ONE COULD MANUFACTURE THE EQUIPMENT NECESSARY TO DO SO. THIS EXTENSION APPARENTLY LASTED UNTIL 2017. THESE DEF SENSORS BEING INSTALLED ARE FAILING AT AN ALARMING RATE, MANY WITHIN ONLY A FEW MILES. WHEN DEF SENSORS FAIL THE ENGINE CAN GO INTO DERATE MODE WHICH IS 5 MPH. THIS PROBLEM IS LEAVING MANY LARGE DIESEL ENGINE OWNED VEHICLES STRANDED, FROM MOTORHOMES TO LARGE OVER THE ROAD TRUCKS. CURRENTLY, THE ONLY COMPANY THAT MAKES THE DEF SENSORS IS SHAW DEVELOPMENT. SHAW DEVELOPMENT WILL NOT TAKE CALLS OR EMAILS REQUESTING INFORMATION REGARDING THIS PROBLEM. AGAIN, THE DEF SENSOR REQUIREMENT WAS A REGULATION PASSED BY EPA IN 2013, STATING THE DEF CONCENTRATION (QUALITY) BE MEASURED IN THE DEF TANKS OF VEHICLES. HOWEVER, THE DEF SENSOR MANUFACTURERS CANNOT SEEM TO MANUFACTURE A PART THAT IS RELIABLE AND NOT PUT ENGINE INTO A POTENTIALLY DANGEROUS DERATE MODE. SHAW DEVELOPMENT IS CURRENTLY ON THE SIXTH GENERATION OF THE DEF SENSOR WHICH ARE STILL FAILING ON BRAND NEW 2021 VEHICLES. THAT IS SIX ATTEMPTS TO MAKE A PART THAT CONTINUES TO LEAVE PEOPLE STRANDED. I HAVE NO ARGUMENT WITH THE NEED FOR THIS
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 5, 2021. Source: NHTSA Office of Defects Investigation.