Owners filed 3 complaints about this vehicle with federal regulators, most often about the visibility/wiper. It has been recalled 9 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Visibility/Wiper
1
0
0
0
Engine and Engine Cooling › Exhaust System
1
0
1
0
Engine
1
0
0
0
9 safety recalls
Part 573 reports
Equipment17V841000
Filed Dec 22, 201736,005 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain 2009-2018 Allegro and Allegro RED, Bus and Phaeton vehicles, 2009-2010 Bay vehicles, 2011-2018 Breeze vehicles, and 2009-2015, and 2017-2018 Zephyr vehicles. These motorhomes are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Tiffin will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on February 5, 2018. Owners may contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Owners may also contact Tiffin customer service at 1-256-356-8661.
Visibility › Windshield Wiper/Washer16V532000
Filed Jul 13, 201610,351 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2007-2011 Allegro, Allegro Bus, Phaeton, and Zephyr motorhomes, 2007-2010 Allegro Bay motorhomes, and 2010-2011 Allegro Breeze motorhomes. The windshield wiper arms on the affected vehicles may break off.
Risk. If the windshield wiper arms break, the driver's visibility may be reduced, increasing the risk of a crash.
Remedy. Tiffin will notify owners, and dealers will replace the wiper blade arms, free of charge. The recall began on August 19, 2016. Owners may contact Tiffin customer service at 1-256-356-8661. Tiffin's number for this recall is TIFF-100.
Equipment › Recreational Vehicle/Trailer15V880000
Filed Dec 28, 201514,889 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes (Tiffin) is recalling certain model year 2007-2015 motorhomes manufactured May 1, 2007, to December 31, 2014, equipped with certain Coachstep Double and Triple Electric Steps. The bolt that attaches the fan gear assembly to the steps may fracture allowing the fan gear to disengage from the steps. As a result, the steps may not remain in the expected position and may become unstable.
Risk. Unstable entry and exit steps increase the risk of injury.
Remedy. Dealers will install a retainer bracket on the double step assemblies and the Coachstep Linkage Assembly will be replaced and a retainer bracket will be installed on the trip step assemblies. The recall began on Ferbuary 10, 2016. Owners may contact Tiffin customer service at 1-256-356-8661, or Lippert customer service at 1-574-537-8900.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe15V612000
Filed Sep 30, 2015140 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2010-2012 Phaeton motorhomes built on Powerglide chassis with floor plans QBH, QKH, and QTH manufactured July 1, 2010, to August 1, 2011. The affected vehicles have an exhaust pipe that is mounted too close to the underside of the floor.
Risk. Insufficient spacing between the exhaust pipe and the floor may result in the insulation melting and an increased risk of a fire.
Remedy. Tiffin will notify owners, and dealers will change the configuration of the exhaust to provide extra clearance between it and the floor, free of charge. The recall began on December 1, 2015. Owners may contact Tiffin customer service at 1-256-356-8661. Note: Although these vehicles may have been previously repaired for this condition under recall number 11V-416, it is important that the affected vehicles receive the revised remedy of this recall.
Exterior Lighting14V271000
Filed May 22, 20144,414 vehiclesTiffin Motorhomes, Inc.
Defect. Tiffin Motorhomes, Inc. (Tiffin) is recalling certain model year 2009-2011 Allegro, 2010-2011 Bus and Breeze, and 2008-2011 Phaeton and Zephyr recreational vehicles, equipped with LED clearance lights made by Command Electronics, Inc. In the affected vehicles, moisture may enter the light and cause a short between two connections on the circuit board.
Risk. A short in the circuit board increases the risk of a fire.
Remedy. Tiffin will notify owners, and dealers will install a one amp inline fuse into the front and rear circuits that will blow if there is a short in any of the clearance lights, free of charge. The recall began on July 31, 2014. Owners may contact Tiffin customer service at 1-256-356-8661.
Service Brakes, Hydraulic › Pedals and Linkages11V452000
Filed Aug 25, 20111,960 vehiclesTiffin Motorhomes, Inc.
Defect. TIFFIN MOTORHOMES IS RECALLING CERTAIN MODEL YEAR 2007-2011 PHAETON, MY 2008-2010 BUS, AND MY 2010 ALLEGRO MOTORHOMES EQUIPPED WITH KONGSBERG AUTOMOTIVE ADJUSTABLE BRAKE PEDALS. THE ADJUSTABLE BRAKE PEDAL ARM MAY LOOSEN ALLOWING THE ARM TO ROTATE AROUND ITS SHAFT AND SWING IN FRONT OF THE ACCELERATOR PEDAL, REDUCING BRAKING FUNCTION.
Risk. A LOOSE BRAKE PEDAL INCREASES THE RISK OF A CRASH.
Remedy. DAMILER TRUCKS (DTNA) IS PERFORMING RECALL REPAIRS AND NOTIFICATION TO OWNERS. THE OWNERS WERE INITIALLY NOTIFIED BY DTNA TRUCKS ON DECEMBER 22, 2009, AND A FOLLOW UP NOTICE WAS MAILED TO OWNERS ON JULY 20, 2011. OWNERS MAY CONTACT DTNA WARRANTY CLAIMS DEPARTMENT AT 1-800-547-0712 OR TIFFIN MOTORHOMES AT 1-256-356-8661 FOR MORE INFORMATION.
Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe11V416000
Filed Aug 8, 2011149 vehiclesTiffin Motorhomes, Inc.
Defect. TIFFIN IS RECALLING CERTAIN MODEL YEAR 2010-2012 PHAETON MOTORHOMES WITH FLOOR PLANS QBH, QKH, AND QTH THAT ARE BUILT WITH 2010 EPA-CERTIFIED ENGINES ON POWERGLIDE CHASSIS. THE EXHAUST PIPE IS MOUNTED TOO CLOSE TO THE UNDERSIDE OF THE FLOOR.
Risk. MELTING OF THE INSULATION CAN OCCUR, POSSIBLY RESULTING IN A FIRE.
Remedy. TIFFIN WILL NOTIFY OWNERS, AND DEALERS WILL ATTACH A HEAT SHIELD TO THE BOTTOM OF THE FLOOR AND AN INSULATING SOCK OR BLANKET WILL BE WRAPPED AROUND THE EXHAUST PIPE. THESE REPAIRS WILL BE PERFORMED FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 19, 2011. OWNERS MAY CONTACT TIFFIN AT 1-256-356-8661.
Equipment › Recreational Vehicle/Trailer11V082000
Filed Feb 8, 201110,683 vehiclesTiffin Motorhomes, Inc.
Defect. TIFFIN MOTORHOMES IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. TIFFIN MOTORHOMES IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE SAFETY RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101.
Equipment › Recreational Vehicle/Trailer10V585000
Filed Nov 22, 20102,717 vehiclesTiffin Motorhomes, Inc.
Defect. TIFFIN IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Risk. THE SENSING ALGORITHM OR THERMAL SWITCH INSTALLED TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED DUE TO A POSSIBLE HYDROGEN GAS LEAK MAY NOT SHUT OFF IN SUFFICIENT TIME TO PREVENT A FIRE.
Remedy. TIFFIN IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON FEBRUARY 17, 2011. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR TIFFIN AT 1-256-356-8661.
What owners reported
Newest filings
Engine and Engine Cooling › Exhaust SystemFire
Filed Apr 23, 201514,737 milesLA
TL* THE CONTACT OWNS A 2010 TIFFIN PHAETON. WHILE DRIVING AT 70 MPH, THE CONTACT NOTICED EXHAUST FUMES IN THE VEHICLE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE EXHAUST FLEX PIPE FRACTURED AND THAT SOME WIRING AND THE BATTERY COMPARTMENT ENCLOSURE HAD MELTED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE EXHAUST FLEX PIPE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,737. THE VIN WAS UNAVAILABLE.
Engine
Filed Jul 16, 201314,000 milesLA
TL* THE CONTACT OWNS A 2010 SPARTAN MOTOR HOME EQUIPPED WITH A 2010 TIFFIN PHAETON CHASSIS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND EXHAUST FUMES ENTERED THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE BELLOWS PIPE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 14,000.
Visibility/Wiper
Filed Jul 1, 201322,000 milesMD
THE WIPER ARM BROKE AT THE MOUNTING AND FELL AWAY FROM THE WINDSHIELD WHILE BEING USED. THIS IS THE SECOND OCCURRENCE ON ORIGINAL EQUIPMENT. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 22, 2017. Source: NHTSA Office of Defects Investigation.