Owners filed 2 complaints about this vehicle with federal regulators, most often about the service brakes. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Service Brakes
1
0
0
0
Equipment
1
0
0
1
2 safety recalls
Part 573 reports
Equipment › Recreational Vehicle/Trailer22V611000
Filed Aug 10, 2022262 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2022-2023 Four Winds, Quantum, Chateau, and 2022 Geneva motorhomes. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Risk. An awning that drops or extends beyond normal operation can increase the risk of injury.
Remedy. Dealer will repair or replace the awnings, free of charge. Owner notification letters were mailed by September 16, 2022. Owners may contact TMC customer service at 1-877-855-2867.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings22V300000
Filed May 5, 20223,374 vehiclesThor Motor Coach
Defect. Thor Motor Coach (TMC) is recalling certain 2022 Scope, Tellaro, Sanctuary, Delano, Sequence, Tranquility, Rize, Synergy, Quantum, Magnitude, Geneva, Compass, Chateau, Four Winds, and 2022-2023 Tiburon, and Gemini vehicles. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Risk. A gas leak in the presence of an ignition source can increase the risk of a fire.
Remedy. Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact TMC customer service at 1-877-855-2867.
What owners reported
Newest filings
Equipment1 injured
Filed Dec 7, 202221,000 milesMN
The contact owns a 2022 Thor Fourwinds Motorhome built on a 2021 Chevrolet Express-NAV Chassis and equipped with an unknown expandable ladder located in the closet of the motorhome. The contact stated that while utilizing the ladder to take a look at the bunk located in the cab of the motorhome, the aluminum brackets of the ladder that she had attached to the bunk brackets to hold the ladder to the bunk, detached and the ladder fell forward while to contact felled 4 ft. on her back. The contact stated that the label indicated that the ladder could hold up to 300 pounds and she weighed 133 pounds. The contact sustained black and blue bruises on the entire right leg. Additionally, the contact sustained pain in the right shoulder. The contact sought medical assistance. The dealer was notified of the failure and advised the contact to bring the ladder in for replacement. The part was not diagnosed or repaired. The manufacturer was notified of the failure but did not provide any assistance. The failure mileage was approximately 21,000.
Service Brakes
Filed Jul 7, 2022VT
A recall had been done and thought to be corrected earlier this year, but we just heard a pop as we were pulling into our driveway and I immediately lost power steering and brakes stopped working seconds later. The connection to the Dot 4 tank came undone and all the fluid leaked out. If this had happened while we were driving down the highway I hate to think what could have happened. I am fearful to drive this RV in the future if the recall was fixed and it failed anyway. AAA will be towing the RV to the closest Ford Dealership today for repair. I had no warning lights, messages, or other symptoms prior to the failure.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Aug 10, 2022. Source: NHTSA Office of Defects Investigation.